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  6. Authorize.net-vs-Cybersource

Compare Authorize.net and Cybersource

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Authorize.net
Authorize.net
(195)
4.2 out of 5
Authorize.net
By Visa
Cybersource
Cybersource
(45)
4.2 out of 5
Cybersource
By Visa
At a Glance
Authorize.net
Authorize.net
Star Rating
(195)4.2 out of 5
Market Segments
Small-Business (72.6% of reviews)
Information
Entry-Level Pricing
$25 Monthly Gateway
Free Trial is available
Learn more about Authorize.net
Cybersource
Cybersource
Star Rating
(45)4.2 out of 5
Market Segments
Mid-Market (42.5% of reviews)
Information
Entry-Level Pricing
No pricing available
Learn more about Cybersource
Featured Products
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Payment Gateways
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Authorize.net vs Cybersource

When assessing the two solutions, reviewers found Cybersource easier to use. However, Authorize.net is easier to set up and administer. Reviewers also preferred doing business with Authorize.net overall.

  • Reviewers felt that Authorize.net meets the needs of their business better than Cybersource.
  • When comparing quality of ongoing product support, Authorize.net and Cybersource provide similar levels of assistance.
  • For feature updates and roadmaps, our reviewers preferred the direction of Cybersource over Authorize.net.
Pricing
Entry-Level Pricing
Authorize.net
Pricing
$25
Monthly Gateway
Learn more about Authorize.net
Cybersource
No pricing available
Free Trial
Authorize.net
Free Trial is available
Cybersource
No trial information available
Ratings
Meets Requirements
8.9
163
8.7
40
Ease of Use
8.3
165
8.4
40
Ease of Setup
8.2
86
7.3
16
Ease of Admin
8.5
87
7.9
17
Quality of Support
8.4
139
8.4
38
Has the product been a good partner in doing business?
8.6
87
8.3
16
Product Direction (% positive)
7.0
162
7.4
40
Features by Category
Payment GatewaysHide 34 FeaturesShow 34 Features
8.4
2,384
Not enough data
Payment Options
7.8
72
Not enough data
8.7
100
Not enough data
8.6
108
Not enough data
9.3
130
Not enough data
8.0
83
Not enough data
Feature Not Available
Not enough data
8.4
41
Not enough data
7.7
40
Not enough data
8.8
48
Not enough data
Administration
8.1
125
Not enough data
8.4
93
Not enough data
8.3
117
Not enough data
8.3
117
Not enough data
8.2
80
Not enough data
8.1
53
Not enough data
7.8
47
Not enough data
Feature Not Available
Not enough data
Security
8.9
70
Not enough data
8.8
115
Not enough data
8.7
93
Not enough data
8.6
94
Not enough data
Feature Not Available
Not enough data
Development
7.9
97
Not enough data
8.2
72
Not enough data
7.9
85
Not enough data
8.4
99
Not enough data
Platform
8.8
124
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.3
72
Not enough data
9.0
72
Not enough data
8.0
40
Not enough data
8.4
47
Not enough data
8.7
50
Not enough data
Subscription BillingHide 13 FeaturesShow 13 Features
8.3
106
Not enough data
Billing
9.0
7
Not enough data
9.0
7
Not enough data
8.8
7
Not enough data
9.0
7
Not enough data
Dunning
8.1
9
Not enough data
8.3
9
Not enough data
8.3
9
Not enough data
Performance
8.1
8
Not enough data
7.8
9
Not enough data
8.1
9
Not enough data
Reporting
7.5
8
Not enough data
8.1
8
Not enough data
8.3
9
Not enough data
Fraud DetectionHide 10 FeaturesShow 10 Features
7.9
61
Not enough data
Detection
9.0
7
Not enough data
8.0
5
Not enough data
7.7
5
Not enough data
9.2
6
Not enough data
Analysis
7.5
6
Not enough data
7.5
6
Not enough data
7.5
6
Not enough data
Administration
8.3
7
Not enough data
6.9
7
Not enough data
7.2
6
Not enough data
Payment ProcessingHide 16 FeaturesShow 16 Features
8.3
285
10.0
5
Payment Processing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
10.0
5
Not enough data
Not enough data
Not enough data
Not enough data
8.1
53
Not enough data
7.8
47
Not enough data
Feature Not Available
Not enough data
Payment Options
7.7
40
Not enough data
8.8
48
Not enough data
Security
Feature Not Available
Not enough data
Platform
8.4
47
Not enough data
8.7
50
Not enough data
E-commerce Fraud ProtectionHide 11 FeaturesShow 11 Features
8.3
92
Not enough data
Intelligence
8.3
9
Not enough data
8.8
10
Not enough data
8.8
8
Not enough data
8.1
7
Not enough data
Detection
9.4
11
Not enough data
8.9
9
Not enough data
8.2
10
Not enough data
Response
7.1
7
Not enough data
9.0
7
Not enough data
7.4
7
Not enough data
7.4
7
Not enough data
Categories
Categories
Shared Categories
Authorize.net
Authorize.net
Cybersource
Cybersource
Authorize.net and Cybersource share no categories
Unique Categories
Authorize.net
Cybersource
Cybersource is categorized as Payment Processing and SAP Store
Reviews
Reviewers' Company Size
Authorize.net
Authorize.net
Small-Business(50 or fewer emp.)
72.6%
Mid-Market(51-1000 emp.)
23.7%
Enterprise(> 1000 emp.)
3.8%
Cybersource
Cybersource
Small-Business(50 or fewer emp.)
27.5%
Mid-Market(51-1000 emp.)
42.5%
Enterprise(> 1000 emp.)
30.0%
Reviewers' Industry
Authorize.net
Authorize.net
Information Technology and Services
7.5%
Internet
5.4%
Non-Profit Organization Management
4.8%
Marketing and Advertising
4.8%
Financial Services
4.8%
Other
72.6%
Cybersource
Cybersource
Computer Software
11.9%
Retail
9.5%
Information Technology and Services
9.5%
Telecommunications
7.1%
Internet
7.1%
Other
54.8%
Most Helpful Reviews
Authorize.net
Authorize.net
Most Helpful Favorable Review
Verified User in Non-Profit Organization Management
GN
Verified User in Non-Profit Organization Management

I like that it streamlines me being able to enter in information from sales myself, even if I don't have a credit card processor on me

Most Helpful Critical Review
Kelly C.
KC
Kelly C.
Verified User in Internet

we had a few instances that we need customer support because of service interuption. of course as a ecommerce merchant, they are emergency for us and would like their support to resolve the issues right away. Authorize.net support team are not helpful in...

Cybersource
Cybersource
Most Helpful Favorable Review
Verified User in Banking
GB
Verified User in Banking

The fraud system management, which is very wide and sophisticated: The creation of new fraud rules seems endless (depending on the region, IP, purchase amount, velocity,....) very easy to use and can create fraud rules which are really tailored made for the...

Most Helpful Critical Review
Verified User in Wholesale
GW
Verified User in Wholesale

difficlt to use and manage campaigns. Customer service is also very difficult to work with

Alternatives
Authorize.net
Authorize.net Alternatives
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Cybersource
Cybersource Alternatives
PayPal Payments
PayPal Payments
Add PayPal Payments
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Worldpay
Worldpay
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Stripe Payments
Stripe Payments
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Discussions
Authorize.net
Authorize.net Discussions
How do I get my money back when they keep it for 90 days?
1 comment
Daniel M.
DM
I am sueRead more
Monty the Mongoose crying
Authorize.net has no more discussions with answers
See all discussions
Cybersource
Cybersource Discussions
Monty the Mongoose crying
Cybersource has no discussions with answers
See all discussions
Ask Cybersource a QuestionContact Cybersource

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Authorize.net
Authorize.net
Cybersource
Cybersource