Compare Attio and Capsule CRM

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At a Glance
Attio
Attio
Star Rating
(17)4.8 out of 5
Market Segments
Small-Business (94.1% of reviews)
Information
Entry-Level Pricing
Free 3 Seats Per Month
Browse all 4 pricing plans
Capsule CRM
Capsule CRM
Star Rating
(380)4.7 out of 5
Market Segments
Small-Business (94.4% of reviews)
Information
Entry-Level Pricing
$0.00 2 Users Per Month
Free Trial is available
Browse all 5 pricing plans
AI Generated Summary
AI-generated. Powered by real user reviews.
  • Users report that Capsule CRM excels in Contact & Account Management with a score of 9.2, while Attio shines in Opportunity & Pipeline Management with a score of 9.6, indicating that Attio may be better suited for users focused on managing sales opportunities effectively.
  • Reviewers mention that Capsule CRM's Customer Contract Management feature is rated at 8.1, significantly outperforming Attio's score of 5.3, suggesting that Capsule CRM provides a more robust solution for managing customer contracts.
  • G2 users highlight that Capsule CRM has a higher rating for Ease of Use at 9.4 compared to Attio's 9.7, indicating that while both are user-friendly, Attio may offer a slightly more intuitive experience for new users.
  • Users on G2 report that Capsule CRM's Marketing ROI Analytics feature is rated at 7.4, while Attio's is notably lower at 5.0, suggesting that Capsule CRM may provide better insights into marketing effectiveness.
  • Reviewers say that Capsule CRM's Mobile User Support is rated at 8.3, which is significantly higher than Attio's 6.8, indicating that Capsule CRM may offer a more reliable mobile experience for users on the go.
  • Users report that both products have strong Integration APIs, but Attio scores higher at 8.5 compared to Capsule CRM's 7.8, suggesting that Attio may offer more flexibility for users looking to integrate with other applications.
Featured Products
Pricing
Entry-Level Pricing
Attio
Free
Free
3 Seats Per Month
Browse all 4 pricing plans
Capsule CRM
Free
$0.00
2 Users Per Month
Browse all 5 pricing plans
Free Trial
Attio
Free Trial is available
Capsule CRM
Free Trial is available
Ratings
Meets Requirements
8.5
16
9.0
316
Ease of Use
9.7
17
9.4
335
Ease of Setup
9.2
10
9.3
224
Ease of Admin
9.0
8
9.5
143
Quality of Support
9.3
16
9.4
274
Has the product been a good partner in doing business?
9.8
7
9.5
139
Product Direction (% positive)
10.0
17
9.1
315
Features by Category
Sales Force Automation
9.7
15
9.1
271
|
Verified
Feature Not Available
Feature Not Available
9.6
16
8.8
269
|
Verified
8.6
16
9.1
273
|
Verified
Feature Not Available
7.3
218
9.1
9
8.3
242
|
Verified
Feature Not Available
7.4
215
Feature Not Available
7.4
211
Feature Not Available
8.1
233
|
Verified
Marketing Automation
6.9
9
7.7
228
Feature Not Available
Feature Not Available
8.8
13
8.8
252
|
Verified
Feature Not Available
Feature Not Available
Customer Support
Feature Not Available
8.6
240
|
Verified
Feature Not Available
8.2
228
Feature Not Available
8.3
233
Feature Not Available
7.5
213
Feature Not Available
7.9
209
Reporting & Analytics
8.9
11
7.9
241
|
Verified
8.5
13
8.5
251
|
Verified
Feature Not Available
7.9
227
|
Verified
Mobile & Social
6.9
7
7.3
211
|
Verified
Feature Not Available
Feature Not Available
7.1
11
8.3
223
|
Verified
Platform
8.5
14
8.3
230
|
Verified
9.1
11
8.5
227
|
Verified
9.2
14
8.7
231
|
Verified
Feature Not Available
7.5
201
|
Verified
Feature Not Available
6.7
189
|
Verified
7.0
9
7.5
210
|
Verified
9.3
12
9.4
237
|
Verified
7.5
8
7.4
205
Integration
8.7
14
8.1
227
|
Verified
8.6
12
7.8
220
|
Verified
7.7
10
7.6
204
|
Verified
Generative AI
Feature Not Available
6.9
176
Categories
Categories
Shared Categories
Attio
Attio
Capsule CRM
Capsule CRM
Attio and Capsule CRM are categorized as CRM
Unique Categories
Attio
Attio has no unique categories
Capsule CRM
Capsule CRM has no unique categories
Reviews
Reviewers' Company Size
Attio
Attio
Small-Business(50 or fewer emp.)
94.1%
Mid-Market(51-1000 emp.)
0%
Enterprise(> 1000 emp.)
5.9%
Capsule CRM
Capsule CRM
Small-Business(50 or fewer emp.)
94.4%
Mid-Market(51-1000 emp.)
5.1%
Enterprise(> 1000 emp.)
0.5%
Reviewers' Industry
Attio
Attio
Computer Software
23.5%
Venture Capital & Private Equity
17.6%
Investment Management
11.8%
Information Technology and Services
11.8%
Professional Training & Coaching
5.9%
Other
29.4%
Capsule CRM
Capsule CRM
Consulting
9.6%
Marketing and Advertising
9.1%
Information Technology and Services
8.8%
Financial Services
4.5%
Professional Training & Coaching
4.0%
Other
63.9%
Most Helpful Reviews
Attio
Attio
Most Helpful Favorable Review
Jono B.
JB
Jono B.
Verified User in Professional Training & Coaching

Attio is the only CRM I have found that really meets my overall needs. Every other CRM felt like I was having to fit into a box. The airtable-style approach is awesome for building custom pipelines, and the combo of clearly defined stages and attributes...

Most Helpful Critical Review
Capsule CRM
Capsule CRM
Most Helpful Favorable Review
CH
Callum H.
Verified User in Information Technology and Services

Being able to create a rich customer database which includes a detailed profile for each of the contacts and companies you come in contact with both via email and those you import from previous systems.

Most Helpful Critical Review
Pam S.
PS
Pam S.
Verified User in Legal Services

The documents aren't able to be organized and easily found.

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Attio
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Capsule CRM
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Discussions
Attio
Attio Discussions
Monty the Mongoose crying
Attio has no discussions with answers
Capsule CRM
Capsule CRM Discussions
What are the top 5 CRM systems?
1 comment
Official Response from Capsule CRM
Choosing the right CRM for your business is crucial as there is no one-size-fits-all solution. Each of the CRM systems mentioned comes with its own strengths...Read more
What is a case in Capsule CRM?
1 comment
Official Response from Capsule CRM
In Capsule, a "case" has been renamed to a "project." A project in Capsule refers to a structured and organized way to manage and track specific work or...Read more
What is Capsule CRM used for?
1 comment
Official Response from Capsule CRM
Capsule is used for managing and optimizing customer relationships. It serves as a powerful tool for salespeople, marketers, and business owners to...Read more