24x7 eyes on glass that no SMB or mid-sized enterprises could build themselves without a lot of dedicated security staff. Really like getting instant notifications of threats that need attention, weekly reviews and monthly summaries of security threats....
We received little value from ArcticWolf. The product offered little visibility when we were using it (they claim to offer more now, but I haven't personally seen the new additions). Anything you want to look at or changes you need to make in the product...
Takes care of SOC very easily with little input
I dislike that Kaseya purchased RocketCyber and locked us into a 3 year agreement. Also, the SOC calls for random issues, there is not a lot of granularity. I don't need a 2 AM call to tell me a Sophos agent stopped responding.
24x7 eyes on glass that no SMB or mid-sized enterprises could build themselves without a lot of dedicated security staff. Really like getting instant notifications of threats that need attention, weekly reviews and monthly summaries of security threats....
Takes care of SOC very easily with little input
We received little value from ArcticWolf. The product offered little visibility when we were using it (they claim to offer more now, but I haven't personally seen the new additions). Anything you want to look at or changes you need to make in the product...
I dislike that Kaseya purchased RocketCyber and locked us into a 3 year agreement. Also, the SOC calls for random issues, there is not a lot of granularity. I don't need a 2 AM call to tell me a Sophos agent stopped responding.