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Compare ArcGIS Survey123 and SurveyMonkey

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At a Glance
ArcGIS Survey123
ArcGIS Survey123
Star Rating
(47)4.4 out of 5
Market Segments
Mid-Market (46.5% of reviews)
Information
Entry-Level Pricing
No pricing available
Learn more about ArcGIS Survey123
SurveyMonkey
SurveyMonkey
Star Rating
(22,930)4.4 out of 5
Market Segments
Small-Business (36.2% of reviews)
Information
Entry-Level Pricing
No pricing available
Learn more about SurveyMonkey
AI Generated Summary
AI-generated. Powered by real user reviews.
  • Users report that SurveyMonkey's "Survey Builder" is highly intuitive, allowing for easy creation of surveys with a variety of question types, while ArcGIS Survey123's "Question Types" feature is seen as less versatile, leading to some limitations in survey design.
  • Reviewers mention that SurveyMonkey excels in "Survey Distribution," providing multiple channels for sharing surveys, whereas users on G2 highlight ArcGIS Survey123's strength in "Offline Capability," making it ideal for field data collection in remote areas.
  • G2 users indicate that SurveyMonkey's "Customization" options, particularly "Conditional Logic" and "Custom Fields," are robust, enabling tailored survey experiences, while ArcGIS Survey123 users appreciate its "Multilingual Surveys" feature, which supports diverse respondent demographics.
  • Users say that SurveyMonkey's "Reporting & Analytics" tools are user-friendly and effective, but reviewers mention that ArcGIS Survey123 offers superior "Data Exporting" capabilities, allowing for seamless integration with other data analysis tools.
  • Reviewers mention that SurveyMonkey's "Templates" are diverse and easy to use, enhancing the survey creation process, while users report that ArcGIS Survey123's "Thematic Analysis" feature provides deeper insights into collected data, particularly for geographic surveys.
  • Users on G2 highlight that SurveyMonkey's "Quality of Support" is consistent and reliable, while reviewers mention that ArcGIS Survey123's "Feedback Analysis" tools, including "Sentiment Analysis," are particularly beneficial for understanding user responses in context.
Featured Products
Pricing
Entry-Level Pricing
ArcGIS Survey123
No pricing available
SurveyMonkey
No pricing available
Free Trial
ArcGIS Survey123
Free Trial is available
SurveyMonkey
Free Trial is available
Ratings
Meets Requirements
8.5
38
9.0
20,150
Ease of Use
9.1
38
9.2
20,252
Ease of Setup
9.0
27
9.0
7,605
Ease of Admin
8.0
26
8.9
7,495
Quality of Support
8.6
34
8.6
14,263
Has the product been a good partner in doing business?
8.7
26
8.8
6,549
Product Direction (% positive)
9.7
37
7.7
19,711
Features by Category
Mobile Forms AutomationHide 12 FeaturesShow 12 Features
Not enough data
Not enough data
Development Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Field Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Back Office Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
7.7
581
Feedback Management
Not enough data
7.2
56
Not enough data
7.6
56
Not enough data
7.9
55
Feedback Analysis
Not enough data
7.8
52
Not enough data
7.6
53
Not enough data
7.1
52
Feedback Sources
Not enough data
7.9
53
Not enough data
9.2
53
Not enough data
7.5
51
Not enough data
7.3
51
Generative AI
Not enough data
7.1
49
Not enough data
Feature Not Available
Survey Management
9.0
8
9.0
1092
7.7
8
8.9
1130
7.9
8
8.5
1053
9.0
8
8.8
1096
Survey Customization
8.3
7
8.5
892
8.8
7
8.3
923
8.6
6
8.2
827
8.9
6
8.2
653
Survey Insights
9.5
7
8.6
1047
8.8
7
8.1
691
9.0
7
8.6
997
9.0
7
8.4
891
Not enough data
8.5
1,209
Customization
Not enough data
8.8
150
Not enough data
8.5
134
Not enough data
8.9
154
Not enough data
8.8
163
Additional Functionality
Not enough data
8.3
120
Not enough data
7.8
99
Not enough data
8.4
142
Not enough data
8.1
100
Not enough data
8.8
147
Categories
Categories
Shared Categories
ArcGIS Survey123
ArcGIS Survey123
SurveyMonkey
SurveyMonkey
ArcGIS Survey123 and SurveyMonkey are categorized as Survey
Unique Categories
ArcGIS Survey123
ArcGIS Survey123 is categorized as Mobile Forms Automation
SurveyMonkey
SurveyMonkey is categorized as Online Form Builder and Feedback Analytics
Reviews
Reviewers' Company Size
ArcGIS Survey123
ArcGIS Survey123
Small-Business(50 or fewer emp.)
18.6%
Mid-Market(51-1000 emp.)
46.5%
Enterprise(> 1000 emp.)
34.9%
SurveyMonkey
SurveyMonkey
Small-Business(50 or fewer emp.)
36.2%
Mid-Market(51-1000 emp.)
34.1%
Enterprise(> 1000 emp.)
29.7%
Reviewers' Industry
ArcGIS Survey123
ArcGIS Survey123
Government Administration
16.3%
Environmental Services
16.3%
Utilities
7.0%
Public Safety
7.0%
Computer Software
7.0%
Other
46.5%
SurveyMonkey
SurveyMonkey
Education Management
8.6%
Hospital & Health Care
5.9%
Higher Education
5.9%
Marketing and Advertising
5.1%
Non-Profit Organization Management
4.8%
Other
69.7%
Most Helpful Reviews
ArcGIS Survey123
ArcGIS Survey123
Most Helpful Favorable Review
Verified User
G
Verified User in Consumer Goods

It is super easy to write really complex survey tools and customize for our organization. It's more nimble than other solutions on the market in the mobile data capture space. It's an all in one support module too, meaning people only have to deal with me...

Most Helpful Critical Review
Verified User
G
Verified User in Environmental Services

Managing public users and analizing data this is exported into multiple sheets and then needs to be joined in access.

SurveyMonkey
SurveyMonkey
Most Helpful Favorable Review
Angela B.
AB
Angela B.
Verified User in Hospitality

Survey Monkey has a wealth of tools that allow you to fully customize your surveys. Data Trends and summaries are easy to use and great for at-a-glance review. Our office can use survey monkey to tailor very specific reviews for virtually anything we need....

Most Helpful Critical Review
Pat M.
PM
Pat M.
Verified User in Market Research

The "collector". Every survey software has their complex aspect that's usually unnecessarily complex and it turns out that SurveyMonkey is no exception. Each survey is associated with a "collector" that contains a set of attributes and settings that...

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ArcGIS Survey123
ArcGIS Survey123 Alternatives
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SurveyMonkey
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Discussions
ArcGIS Survey123
ArcGIS Survey123 Discussions
When will Survey123 have the capability for another user to edit the jpeg fields?
2 comments
Muhammad M.
MM
I think the answer is No.Read more
Do people need an ArcGIS user to submit data with Survey123?
2 comments
Brian L.
BL
No, I have created several surveys and as long as I share them publicly then whomever opens it can respond and fill in the forms. This is very useful for...Read more
There are many form solutions out there, what does make Survey123 unique?
2 comments
Official Response from ArcGIS Survey123
What makes Survey123 unique is its ability to work with location data within your smart forms. Survey123 is specifically designed to help you build ...Read more
SurveyMonkey
SurveyMonkey Discussions
How it can be integrated with other applications such as Micrsoft Teams?
9 comments
Kalie B.
KB
Survey Monkey can be integrated with other applications such as Microsoft Teams, by copying and pasting the link into the chat. Read more
Can I create visualizations in SurveyMonkey based on the answers I collect?
8 comments
TB
Yes, you can.Read more
Can Survey Monkey identify respondents?Can Survey-monkey track IP addresses?What are custom variable
5 comments
Tharwuah S.
TS
Yes, you can track their IP address but you select for your respondents to be anonymous, then it will not track their IP address. And if it tracks their IP...Read more