---
title: ArcGIS Survey123 Reviews
meta_title: 'ArcGIS Survey123 Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 65 reviews by the users' company size, role or industry to
  find out how ArcGIS Survey123 works for a business like yours.
aggregate_rating:
  rating_value: 4.3
  review_count: 65
  scale: '5'
date_modified: '2026-07-07'
parent_category:
  name: Collaboration & Productivity
  url: https://www.g2.com/categories/collaboration-productivity
---

# ArcGIS Survey123 Reviews
**Vendor:** Esri  
**Category:** [Survey Software](https://www.g2.com/categories/survey)  
**Average Rating:** 4.3/5.0  
**Total Reviews:** 65
## About ArcGIS Survey123
ArcGIS Survey123 provides an end to end, location aware, form-centric data gathering solution. With Survey123 you can design powerful smart forms and leverage them throughout your organization to streamline the way you work. Organizations worldwide use Survey123 to support asset and inventory inspection workflows, perform field damage assessments, support citizen science, crowdsourcing efforts and much more. Survey123 is included with ArcGIS, and provides powerful features to help you leverage the power of location to boost your productivity while capturing data and analyzing the results of your surveys.



## ArcGIS Survey123 Pros & Cons
**What users like:**

- Users value the **ease of use** of ArcGIS Survey123, enabling efficient data collection with smart, customizable forms. (5 reviews)
- Users value the **efficiency** of ArcGIS Survey123 in streamlining data collection and integration within the ArcGIS ecosystem. (4 reviews)
- Users love the **customization options** in ArcGIS Survey123, enabling tailored form designs and sophisticated data collection. (3 reviews)
- Users value the **easy integrations** of ArcGIS Survey123, enabling seamless data flow within the ArcGIS ecosystem for enhanced analysis. (3 reviews)
- Users value the **streamlined setup process** of ArcGIS Survey123, making it easy to create forms efficiently. (3 reviews)
- Customizability (2 reviews)
- Form Customization (2 reviews)
- Users value the **seamless integration** of Survey123 with GIS tools, enhancing data display and analysis capabilities. (2 reviews)
- Time-saving (2 reviews)
- Automation (1 reviews)

**What users dislike:**

- Users find **designing complex forms challenging** , often facing limitations that hinder customization and efficiency in data collection. (4 reviews)
- Users find the **limited customization** options in Survey123 frustrating for creating complex and dynamic surveys. (3 reviews)
- Users find the **limited features** of Survey123 restrict their ability to create complex and dynamic surveys effectively. (3 reviews)
- Users face significant **survey issues** with slow load times, buggy previews, and functional limitations in ArcGIS Survey123. (3 reviews)
- Users report frustrating **upload issues** with ArcGIS Survey123, including slow loading and frequent bugs during form design. (3 reviews)
- Restrictions (2 reviews)
- Slow Performance (2 reviews)
- Software Bugs (2 reviews)
- System Reliability (2 reviews)
- Time-Consuming (2 reviews)

## ArcGIS Survey123 Reviews
  ### 1. Form-Based Surveys with Powerful Offline Sync for Field Data Collection

**Rating:** 5.0/5.0 stars

**Reviewed by:** Dhawood Gani N. | Gis Engineer, Non-Profit Organization Management, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 16, 2026

**What do you like best about ArcGIS Survey123?**

The biggest strength is its form-based approach. Instead of dealing with complex GIS interfaces, you can create surveys just like a normal questionnaire (using XLSForm or the web designer). That means even non-technical users can collect accurate geographic data.

Another thing that’s really useful is offline capability. You can collect data in remote areas with no internet, and it syncs automatically once you're back online—huge advantage for fieldwork.

**What do you dislike about ArcGIS Survey123?**

1.Limited UI customization 2.Dependency on the ArcGIS ecosystem

**What problems is ArcGIS Survey123 solving and how is that benefiting you?**

ArcGIS Survey123 solves the challenge of collecting accurate, consistent, and location-based field data by replacing manual methods with simple digital forms that include GPS capture, validation rules, and offline capability. This benefits me by reducing errors, saving time on data entry, and enabling faster, more reliable decision-making through seamless integration with the **Esri ArcGIS platform.

  ### 2. Streamlines Field Data Collection with Some Reporting Hiccups

**Rating:** 3.5/5.0 stars

**Reviewed by:** Aya R. | Field Data Collection Specialist, Medical Devices, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 07, 2026

**What do you like best about ArcGIS Survey123?**

What I like most about ArcGIS Survey123 is how fully customizable and user-friendly it is for building professional field surveys tailored to our medical devices workflow. I can easily design detailed inspection forms with custom dropdowns, required fields, image capture, comment sections, and GPS location tagging without needing advanced technical or coding skills. Another favorite feature is its reliable offline functionality. Many of our client medical facilities have poor cell service, and I love that field technicians can complete full site assessments and equipment inspections offline on their mobile devices. All entries save automatically and sync seamlessly to the cloud once they reconnect to a network, so we never lose valuable field data. I also really appreciate the built-in geospatial integration. Every survey submission captures precise GPS coordinates automatically, letting us map medical device installations, service visits, and inspection sites perfectly within our ArcGIS ecosystem. It makes organizing and visualizing field locations far simpler than any old paper or basic online form tool we used before. Additionally, I enjoy how it standardizes data collection across our entire field team. The structured templates keep everyone submitting information in the same format, making data review, reporting, and compliance tracking much more consistent and less time-consuming for our medical devices field operations.

**What do you dislike about ArcGIS Survey123?**

First, the advanced form design can feel overly complex for everyday users without deep GIS training. Creating complex conditional logic, nested repeat sections, and detailed validation rules often requires learning special syntax or spending extra time troubleshooting. For our small team without dedicated GIS developers, it would be helpful to have more simplified drag-and-drop logic tools that don’t require technical expertise. Second, the built-in reporting and analytics features are fairly basic. We need to generate customized compliance reports, filter survey data by device type, service date, or facility location, and export formatted summaries for internal reviews and client documentation. Right now, Survey123 lacks ready-made customizable report templates, so we have to export raw data and clean it up manually in spreadsheets to create usable reports.

**What problems is ArcGIS Survey123 solving and how is that benefiting you?**

I use ArcGIS Survey123 to eliminate paper inspection forms, standardize data collection, and ensure accurate GPS-based location tracking. It supports offline data entry and centralizes all field records, solving our workflow and data management challenges in medical device site operations.

  ### 3. Reliable Tool for Easy Field Data Collection

**Rating:** 5.0/5.0 stars

**Reviewed by:** Emina d. | It, Computer Software, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 25, 2026

**What do you like best about ArcGIS Survey123?**

ArcGIS Survey123 has a lot going for it, but what consistently stands out to me is how effortlessly it turns field data collection into something structured, reliable, and genuinely enjoyable to use.

**What do you dislike about ArcGIS Survey123?**

Survey123 forms are functional, but not exactly customizable in terms of layout or visual design.
If someone wants a highly branded or visually polished form, they may feel constrained.

**What problems is ArcGIS Survey123 solving and how is that benefiting you?**

ArcGIS Survey123 helps me collect accurate field data quickly and consistently. It’s a solid replacement for messy paper forms, and it cuts down on errors by keeping everything in one place. I can capture locations, photos, and other important details as I go, without having to juggle multiple tools or notes. Overall, it saves me time, improves data quality, and makes reporting much easier.

  ### 4. Intuitive Offline Surveys with Seamless ArcGIS Integration and Smart Form Logic

**Rating:** 5.0/5.0 stars

**Reviewed by:** Karthick K. | Team Lead GIS, Non-Profit Organization Management, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 14, 2026

**What do you like best about ArcGIS Survey123?**

Form-based data collection – It’s very intuitive to design surveys using XLSForm or the web designer, making it easy even for non-GIS users.

Offline capability – You can collect data without internet and sync later, which is extremely useful for fieldwork in remote areas.

Integration with ArcGIS ecosystem – Seamlessly connects with ArcGIS Online/Enterprise, feature layers, and dashboards for real-time analysis.

Smart form logic – Supports constraints, calculations, and conditional questions, enabling dynamic and error-free data entry.

Multimedia support – Allows capturing photos, GPS locations, and attachments directly within the survey.

Automation & workflows – Works well with webhooks, Power Automate, and other tools to trigger actions instantly.

**What do you dislike about ArcGIS Survey123?**

Limited UI customization – Compared to other apps, the form design and user interface options are somewhat restrictive.

Attachment handling limitations – Managing large numbers of photos or files can sometimes affect performance and storage.

**What problems is ArcGIS Survey123 solving and how is that benefiting you?**

It eliminates manual data entry and paper-based surveys, reducing errors and saving time.

Ensures data consistency and validation through predefined forms, constraints, and logic.

Enables real-time data availability, allowing teams to monitor progress and make quicker decisions.

Supports offline data collection, which is critical for fieldwork in remote or low-connectivity areas.

Simplifies data integration with ArcGIS Online/Enterprise, dashboards, and analysis tools.


Benefit to me:
It significantly improves my workflow by making field data collection faster, more reliable, and directly usable in GIS analysis. This reduces post-processing effort and helps deliver accurate outputs to clients more efficiently.

  ### 5. Survey123: Great Features, But Needs Improved Offline Logic

**Rating:** 2.5/5.0 stars

**Reviewed by:** Zilong C. | Senior Project Coordinator, Building Materials, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 14, 2026

**What do you like best about ArcGIS Survey123?**

I like how ArcGIS Survey123 seamlessly combines simple mobile form building with accurate geotagging, which is perfect for our building materials and construction work across Berlin. It’s incredibly straightforward for our field staff to use on-site, even with limited tech experience. We can quickly design custom forms for inspections, delivery checks, and material audits without coding, and teams can fill them out offline on tablets or phones when site reception is poor. Once back online, everything syncs automatically. The built-in GPS location tagging is a game-changer for our industry. Every entry is tied to a precise job site location in Berlin, so we never have to guess where an issue was recorded. It eliminated messy paper checklists, cut out hours of manual data entry, and gives our office real-time, reliable spatial data to make faster decisions. The initial setup was surprisingly straightforward and user-friendly, even for our team without dedicated GIS specialists.

**What do you dislike about ArcGIS Survey123?**

Offline functionality is solid, but form logic and conditional fields can behave inconsistently when working offline, requiring staff to re-enter data once connected. The form builder is easy for basic surveys, but complex conditional logic for detailed construction inspections becomes cumbersome to set up and debug. Image handling is also restrictive: we often need to attach multiple high-resolution photos of material defects or site conditions, but upload speeds can be slow on Berlin construction sites with weak cellular service, and there’s no easy way to batch-label or organize photos within the app.

**What problems is ArcGIS Survey123 solving and how is that benefiting you?**

ArcGIS Survey123 streamlines our field data collection, eliminating paper forms and manual entry. It provides real-time syncing for quick responses to site issues and geotags data for accurate project management across locations.

  ### 6. Seamless Geospatial Data Collection, Needs More Dynamic Logic

**Rating:** 4.0/5.0 stars

**Reviewed by:** Rexrode L. | Senior Network Engineer &amp; IT-Infrastruktur-Experte, Computer Networking, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 31, 2026

**What do you like best about ArcGIS Survey123?**

I appreciate how ArcGIS Survey123 seamlessly combines structured data collection with geospatial accuracy, which is crucial for our network planning across Germany. The ability to create fully custom, mobile-friendly forms ensures our field engineers collect consistent and complete data, capturing important details like GPS location and signal readings. Unlike generic tools, Survey123 ties every response to a precise location, enabling us to visualize network assets, coverage gaps, and infrastructure constraints on a map in real time. This greatly improves the planning of access point placements, cable routing, and site readiness. The platform is intuitive for both field staff and back-office teams; even colleagues without deep GIS experience can quickly create forms or review submissions. The initial setup of Survey123 was straightforward and allowed us to get started with creating basic forms and connecting to our environment quickly.

**What do you dislike about ArcGIS Survey123?**

The form-building interface in ArcGIS Survey123 can feel somewhat rigid when creating complex logic for network site surveys. We often need dynamic fields that adjust based on network type, equipment model, or on-site conditions, and setting up conditional visibility can be more time-consuming than expected. The logic becomes cumbersome when building complex, multi-layered forms used in network site surveys. The interface doesn’t always provide clear oversight of nested logic. Additionally, logic based on multiple combined conditions is not as intuitive. Offline performance with large attachments, such as high-resolution photos, could be improved as syncing can be slow after fieldwork. More flexible bulk-editing tools for submitted responses and better native reporting filters for spatial and network-related data would save time. Finally, more seamless integration with common IT asset management platforms would reduce manual data transfer between systems.

**What problems is ArcGIS Survey123 solving and how is that benefiting you?**

ArcGIS Survey123 streamlines our data collection, eliminates manual errors, and ensures geotagged, structured information for accurate IT infrastructure planning. It improves data quality, speeds up reporting, and enhances decision-making by integrating survey results with spatial context.

  ### 7. Easy Offline Smart Forms with Seamless ArcGIS Integration

**Rating:** 5.0/5.0 stars

**Reviewed by:** Chermapandiyan T. | Project Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 16, 2026

**What do you like best about ArcGIS Survey123?**

Anyone can quickly create and use smart forms. It works offline, which makes it ideal for field data collection in remote areas. It also integrates seamlessly with ArcGIS, so the data you collect is immediately ready for mapping and analysis.

**What do you dislike about ArcGIS Survey123?**

Customization and UI design feel somewhat limited compared to full app development tools. Also, generating reports from the relationship feature classes can be complex.

**What problems is ArcGIS Survey123 solving and how is that benefiting you?**

solves the problem of collecting accurate, standardized field data in a structured way.
It eliminates manual paperwork and reduces data entry errors by capturing information directly in digital forms.

  ### 8. Transforms Field Data Collection with Ease

**Rating:** 4.0/5.0 stars

**Reviewed by:** Sandino W. | Customer Experience Coordinator, Retail, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 08, 2026

**What do you like best about ArcGIS Survey123?**

I really like how ArcGIS Survey123 balances ease of use with powerful geospatial capabilities. It's a huge plus for our team in Germany that we can build fully custom, offline-capable forms quickly, and our staff can use them on mobile devices without needing internet access. The automatic syncing eliminates manual data entry and reduces errors. The integration with the wider ArcGIS ecosystem helps us with clean and reliable reporting, auditing, and compliance. Overall, Survey123 gives us real-time map-based insights and smooth internal workflows, which are critical for our inspections and data collection tasks. Plus, the tight integration with ArcGIS Online and ArcGIS Dashboards is a big win for real-time monitoring and quick decision-making.

**What do you dislike about ArcGIS Survey123?**

The web reporting side feels limited compared to the rest of the ArcGIS ecosystem. Basic exports are fine, but if you want to customize layouts, filter in more detail, or create audit-ready PDF reports directly from ArcGIS Survey123, you often have to move data into ArcGIS Dashboards or Excel first. For compliance, that extra step adds time. Also, more granular permission controls for external users would be great. We often work with external inspectors and temporary staff, but the current setup doesn’t let us easily restrict access to only specific surveys, map layers, or datasets. Lastly, smoother and more reliable offline sync, especially when submitting large forms with multiple photos, would be appreciated. If someone collects a lot of data offline in a remote area, syncing can take a long time or occasionally get stuck.

**What problems is ArcGIS Survey123 solving and how is that benefiting you?**

I use ArcGIS Survey123 for field data collection, solving manual entry errors by enabling customized, offline-capable forms. It's great for geospatial surveys and integrates smoothly with ArcGIS, offering real-time map insights, which speeds up decision-making and eliminates data duplication.

  ### 9. Smart Forms and Offline Data Collection Transform Our Field Work

**Rating:** 4.0/5.0 stars

**Reviewed by:** Daniella J. | Enterprise (> 1000 emp.)

**Reviewed Date:** February 22, 2026

**What do you like best about ArcGIS Survey123?**

I love the powerful 'Smart' Forms feature in ArcGIS Survey123, which allows me to create sophisticated forms with logic-driven capabilities. The offline functionality is a critical advantage as it enables reliable data collection in remote areas without internet connectivity, and data syncs automatically once connected. I also appreciate the deep integration with ArcGIS because it makes captured data immediately available for visualization and analysis in platforms like Web AppBuilder or Dashboards. Survey123 Connect and customization options give me full control over form design, allowing for complex validations and custom appearances which ensure high-quality data input. The versatile user options, with both the Web Designer and Survey123 Connect, cater to both non-technical users and power users. Additionally, the built-in reporting capability simplifies generating customized PDF or Word reports directly from the website, which is a significant time-saver. The app’s ability to support diverse data types, including photos, signatures, and barcodes, is also impressive.

**What do you dislike about ArcGIS Survey123?**

1. Platform & Authoring Inconsistencies: Many advanced features in Survey123 Connect don't work in the Web Designer or web browser. Browser-specific bugs cause issues like the property() function not working properly. HTML changes broke legacy form formatting. 2. Performance & Stability Issues: Large surveys are slow to load and can cause device crashes. Moving survey files can break connections in Survey123 Connect. 3. Functional Limitations: Offline logic is limited, reports may fail if they take over 10 minutes to generate, and integer fields sometimes convert incorrectly. 4. Integration & Licensing Hurdles: Public collaborations can be difficult and costly, and the form-first interface might not be intuitive for map-centric workflows.

**What problems is ArcGIS Survey123 solving and how is that benefiting you?**

ArcGIS Survey123 streamlines data collection with smart forms, improving data accuracy, field efficiency, and providing immediate information access. It prevents bad data, enables offline collection, and offers real-time data availability for analysis.

  ### 10. Streamlined Data Collection with GIS Integration

**Rating:** 5.0/5.0 stars

**Reviewed by:** Muhammad Jawad H. | Customer Service Specialist, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 17, 2026

**What do you like best about ArcGIS Survey123?**

I use ArcGIS Survey123 to create smart, location-aware forms that make data collection easy and efficient, even in challenging environments. What I enjoy most is how smoothly it integrates with the ArcGIS ecosystem—tools like Collector and ArcGIS Online—so field data can flow seamlessly into maps and dashboards for better collaboration and analysis. I also appreciate how it streamlines the collection of structured field data through both mobile and web forms, then syncs everything directly into our GIS for analysis.

**What do you dislike about ArcGIS Survey123?**

One thing that doesn’t work as well with ArcGIS Survey123 is that designing more complex forms—especially those with conditional logic—can be tricky and time-consuming. Also, while the offline functionality is useful, it can occasionally be unreliable in areas with poor connectivity, which can slow down field data collection.

**What problems is ArcGIS Survey123 solving and how is that benefiting you?**

I use ArcGIS Survey123 to collect structured data for inspections and surveys. It helps solve inconsistent data collection by standardizing field inputs, reducing errors, saving time, and making the data immediately available in GIS for accurate analysis.

  ### 11. Robust Geospatial Tool with Setup Challenges

**Rating:** 3.5/5.0 stars

**Reviewed by:** Jimeson B.

**Reviewed Date:** January 31, 2026

**What do you like best about ArcGIS Survey123?**

I really appreciate ArcGIS Survey123's unmatched fusion of robust GIS geospatial functionality and field-ready practicality. Its precision and customizable geotagging eliminates the manual coordinate entry or reliance on low-quality GPS data, which solves one of the biggest sources of spatial error in fieldwork. The ability to capture location data tailored to the field task without the hassle of manual transcription is a significant advantage.

**What do you dislike about ArcGIS Survey123?**

I find slow load times and buggy previews frustrating. The web designer lags with large or complex surveys (100+ questions), and the in-app survey preview often doesn't reflect how the form will look on the mobile field app, forcing repeated testing on devices. Slow load times in the web designer are particularly annoying when opening saved complex surveys, with initial survey loads taking 2–5 minutes, causing the page to freeze and sometimes corrupt recent changes. The live editing process is sluggish as well, with a 5–10 second delay every time I add or edit questions, turning short tasks into lengthy processes. Additionally, adding spatial logic or complex conditional rules can cause a sync lag with the ArcGIS cloud, leading to freezes, accidental duplicates, or broken logic. Bulk editing often fails, either taking too long or crashing the designer altogether, which forces me to make edits manually one by one.

**What problems is ArcGIS Survey123 solving and how is that benefiting you?**

ArcGIS Survey123 simplifies spatial asset inventory, auto-captures precise GPS locations, and supports offline data collection, crucial in remote areas. It allows visualization on maps and eliminates manual data entry errors, enhancing data sharing and integration with ArcGIS Online.

  ### 12. Easy to Use, Reliable Offline Survey Tool

**Rating:** 4.0/5.0 stars

**Reviewed by:** Roberto H. | Estimator, Construction, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 31, 2026

**What do you like best about ArcGIS Survey123?**

Easy to use. I used it for about two years and never had any major issues. I liked that I could use it without internet service and then upload everything once we had a connection. It’s also very flexible for creating surveys and choosing the number of lines you want.

**What do you dislike about ArcGIS Survey123?**

Difficult to add new items and sometimes damage old data trying to incorporate new things in the survey.

**What problems is ArcGIS Survey123 solving and how is that benefiting you?**

sometimes Data lost when changing parameters in surveys. Always capable to recovered them though.

  ### 13. Fully Customizable Surveys with Easy Embedding

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Transportation/Trucking/Railroad | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 28, 2026

**What do you like best about ArcGIS Survey123?**

Ability to fully customize the survey and the ability to embed it easily anywhere

**What do you dislike about ArcGIS Survey123?**

I wish there were more customizations for brands (like the ability to import your own font)

**What problems is ArcGIS Survey123 solving and how is that benefiting you?**

Reaching people to have their voices heard and provide feedback

  ### 14. Seamless GIS Integration with ESRI ArcMap

**Rating:** 4.5/5.0 stars

**Reviewed by:** Brian H. | CTO, Utilities, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 11, 2025

**What do you like best about ArcGIS Survey123?**

We appreciate how seamlessly our GIS data integrates with ESRI ArcMap.

**What do you dislike about ArcGIS Survey123?**

We wish there were more options available for customizing the interface.

**What problems is ArcGIS Survey123 solving and how is that benefiting you?**

We use ArcGIS Survey123 to collect data on our field assets. With this tool, our field personnel can enter information directly, eliminating the need for a second person to handle data entry.

  ### 15. Streamlined Geospatial Data Collection with ArcGIS Survey123

**Rating:** 5.0/5.0 stars

**Reviewed by:** Bekah S.

**Reviewed Date:** December 26, 2025

**What do you like best about ArcGIS Survey123?**

I love ArcGIS Survey123 for its really easy user experience and platform. I like being able to select the type of questions and appreciate the variety of question types that I can publish. The initial setup is very streamlined.

**What do you dislike about ArcGIS Survey123?**

I think the sharing platform can be a little bit finicky at times.

**What problems is ArcGIS Survey123 solving and how is that benefiting you?**

I use ArcGIS Survey123 to collect geospatial data for government projects. It connects the ArcGIS interface with survey tools, providing a platform to link geospatial data effectively.

  ### 16. Excellent Mapping Tools, But Survey Customization Feels Limited

**Rating:** 3.0/5.0 stars

**Reviewed by:** Sher ali K. | Infrastructure Engineer, Enterprise (> 1000 emp.)

**Reviewed Date:** October 21, 2025

**What do you like best about ArcGIS Survey123?**

Powerful mapping and visualization capabilities allow you to create detailed, interactive maps with layers that display roads, population, climate, or business data.

**What do you dislike about ArcGIS Survey123?**

Survey123 works well for creating simple forms, but when it comes to designing more complex or dynamic surveys, I find its customization options quite limited. Users who need advanced features may feel restricted by what the platform offers.

**What problems is ArcGIS Survey123 solving and how is that benefiting you?**

Standardized data entry helps minimize errors and promotes consistency in responses by utilizing smart forms, validation rules, and conditional logic.

  ### 17. Effortless Exercise Mapping with Minimal Effort

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ram P. | S, Program Development, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 22, 2026

**What do you like best about ArcGIS Survey123?**

useful for mapping excercises efficiently with limited efforts

**What do you dislike about ArcGIS Survey123?**

little complicate with some features while implementing

**What problems is ArcGIS Survey123 solving and how is that benefiting you?**

used for mapping exercises geographically

  ### 18. Convenient and practical but needs optimization of management functions.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Bobby C.

**Reviewed Date:** December 20, 2025

**What do you like best about ArcGIS Survey123?**

I like ArcGIS Survey123 because it can be used on phones, tablets, and computers, which is very convenient. Its data is synchronized in real-time, and after submission, it can be updated on the computer immediately, which is very convenient for my work. I also find that setting up ArcGIS Survey123 initially is quite easy.

**What do you dislike about ArcGIS Survey123?**

What I don't quite like is that batch uploading is not supported in offline mode. Additionally, after field data collection, there is no unified interface for batch management, which greatly slows down the progress of work.

**What problems is ArcGIS Survey123 solving and how is that benefiting you?**

I used ArcGIS Survey123 to solve the problem of offline data collection in the field. It allows real-time data synchronization on phones, tablets, and computers, which is very convenient. However, I hope to add an offline batch upload feature to improve work progress.

  ### 19. Field data collection process

**Rating:** 4.0/5.0 stars

**Reviewed by:** Ruhan B. | Senior Portfolio Manager, Oil & Energy, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 21, 2024

**What do you like best about ArcGIS Survey123?**

Survey123 for ArcGIS is a great tool for developing context-aware surveys with features like branching and conditional questions. It is very compatible with ArcGIS Online making it easy to display and analyze data and information.

**What do you dislike about ArcGIS Survey123?**

I’ve discussed is the problem that OS X Lion has with offline functionality. Data collection for CVA does not require use of internet, there are some core functionalities such as branching logic and conditional questions that are not available.

**What problems is ArcGIS Survey123 solving and how is that benefiting you?**

I have observed that with the enhancement of ArcGIS Survey123 the field data collection has become easier at a greater extent. It also helps me in faster sorting and categorization of data which in turn makes it easier to evaluate data.

  ### 20. Great Product

**Rating:** 5.0/5.0 stars

**Reviewed by:** Nisar K. | GIS Supervisor, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 27, 2024

**What do you like best about ArcGIS Survey123?**

on time mapping during work and data editing

**What do you dislike about ArcGIS Survey123?**

its good but some tools need more improvment during survey

**What problems is ArcGIS Survey123 solving and how is that benefiting you?**

its helps us on time mapping during the field survey

  ### 21. The Best Platform for Geospatial Data Collection!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Chanchala D. | Town Planner, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 13, 2023

**What do you like best about ArcGIS Survey123?**

I’m using this software to collect the geospatial data of landslide-affected households. It is a very convenient platform in response to collecting data. We have used several attributes such as location info, household info, and slope type to collect in order to prepare a database on landslide high-risk settlements. To have the exact location we used Google Satellite Map and drew the building footprints. Most of the data entering is designed as a drop-down list. Because of that it is a very easy and quick method to collect the large set of data. Using this app, we have collected over 10,000 data about landslide-affected households in landslide-prone areas of Sri Lanka.  

Further, the app provides the analysis of collected data. For example, we can see the progress of data collection using different filters.

**What do you dislike about ArcGIS Survey123?**

When employing this app in remote areas, obtaining exact locations on maps can be a bit challenging due to limited connection strength.

**What problems is ArcGIS Survey123 solving and how is that benefiting you?**

This app has the capacity to collect a large set of data in a limited time period. The collected data can be downloaded as an Excel file and we can have more analysis.

  ### 22. creating a most attractive form with help of ArcGIS Survey123 and free App

**Rating:** 5.0/5.0 stars

**Reviewed by:** PARVEJ A. | Software Trainee, Enterprise (> 1000 emp.)

**Reviewed Date:** April 16, 2024

**What do you like best about ArcGIS Survey123?**

ArcGIS Survey123 is most craeting form center ans cpllecting point and sharering a data,The most attractive point is is support the multiple langauges. easy to use

**What do you dislike about ArcGIS Survey123?**

when survery is in out of network then its littel bet  challenging.

**What problems is ArcGIS Survey123 solving and how is that benefiting you?**

i am faching the problem when survery is in out of network then its littel bet challenging.

  ### 23. A versatile data collection tool used to take feedback and surveys of different product etc.

**Rating:** 3.5/5.0 stars

**Reviewed by:** Suraj B. | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 29, 2023

**What do you like best about ArcGIS Survey123?**

It is easy to use, mobile-friendly, integrated with ArcGIS Online and ArcGIS Enterprise, affordable as it can be get free of cost for ArcGIS Users.

**What do you dislike about ArcGIS Survey123?**

The drag-and-drop form builder is great for creating simple surveys, but it can be challenging to create more complex surveys with branching logic and other features.

**What problems is ArcGIS Survey123 solving and how is that benefiting you?**

ArcGIS Survey123 has been used to create surveys that can be distributed to customers to gather feedback on your products or services. This feedback can be used to improve your products or services, and to better understand your customers' needs.

  ### 24. Simple to use

**Rating:** 4.5/5.0 stars

**Reviewed by:** Clázia  R. | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 26, 2023

**What do you like best about ArcGIS Survey123?**

It is a safe tool, easy to use, stable and works everywhere. Beyond it is complete and nice.

**What do you dislike about ArcGIS Survey123?**

Does not produce static reports about the searchs.

**What problems is ArcGIS Survey123 solving and how is that benefiting you?**

We don't need to waste any more time filling out paper forms.

  ### 25. Colect data

**Rating:** 4.5/5.0 stars

**Reviewed by:** Dicky N. | Geodetic Survey, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 30, 2023

**What do you like best about ArcGIS Survey123?**

very good for data collection, very flexible from creating, analyzing to sharing data. very reliable

**What do you dislike about ArcGIS Survey123?**

so far I still haven't found any flaws. Becaus very easy

**What problems is ArcGIS Survey123 solving and how is that benefiting you?**

analysis of survey results on obstacles when driving on the streets

  ### 26. Best suitable for creating features report

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Aviation & Aerospace | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 10, 2023

**What do you like best about ArcGIS Survey123?**

Easily and implement of number of features

**What do you dislike about ArcGIS Survey123?**

Record limits i.e. 5000 something case problems

**What problems is ArcGIS Survey123 solving and how is that benefiting you?**

Creating interactive maps with numbers of features

  ### 27. The best way to collect data in the territory

**Rating:** 4.0/5.0 stars

**Reviewed by:** Daniel Z. | Project Manager - Especialista en comunicación de datos, Enterprise (> 1000 emp.)

**Reviewed Date:** November 17, 2021

**What do you like best about ArcGIS Survey123?**

It is effortless to configure. I can take all kinds of data, including geolocated data. It allows working with layers inside maps. It generates KML files automatically. I think it is better than Google Form. It has an excellent interface in the mobile version.

**What do you dislike about ArcGIS Survey123?**

There's nothing I don't like about it. It is beneficial for administrators and data entries. I would like to see some improvements in the aesthetics of the templates, just that.

**Recommendations to others considering ArcGIS Survey123:**

You can download the data collected by Survey123 and process it in ArcGIS or other programs, such as Microsoft Power BI. I recommend configuring drop-down options and avoiding qualitative fields to prevent errors in data collection.

**What problems is ArcGIS Survey123 solving and how is that benefiting you?**

We collect data from social networks and geo-reference it with Survey 123. It helps make data-driven governance decisions. Personally, the implementation of this tool got me promoted.

  ### 28. Good option for survey software without paying for additional produce

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Architecture & Planning | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 16, 2021

**What do you like best about ArcGIS Survey123?**

Survey123 is included in the overall ArcGIS package, so it's nice to not have to subscribe to a separate service. It allows for some customization and feels similar to other survey products.

**What do you dislike about ArcGIS Survey123?**

The user interface is not as easy to use or pretty as other platforms, and it's not as easy to customize questions.

**Recommendations to others considering ArcGIS Survey123:**

Look into upgrading the interface and features so that the survey is more intuitive to people who are taking a survey.

**What problems is ArcGIS Survey123 solving and how is that benefiting you?**

We saved funds by not needing to procure another subscription to send out surveys. We are also able to integrate maps into our surveys with the GIS connection.

  ### 29. Survey123 in Emergency Management

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jim T. | Director, Emergency Management

**Reviewed Date:** May 22, 2021

**What do you like best about ArcGIS Survey123?**

The ability to have anonymous data input from a large group of first responders immediately after a disaster.

**What do you dislike about ArcGIS Survey123?**

Not much.    It works well for the field data collection I have used it for

**What problems is ArcGIS Survey123 solving and how is that benefiting you?**

Understanding scope and severity of disasters in the early hours.

  ### 30. Love the product, but it needs more investment

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Consumer Goods | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 10, 2019

**What do you like best about ArcGIS Survey123?**

It is super easy to write really complex survey tools and customize for our organization. It's more nimble than other solutions on the market in the mobile data capture space. It's an all in one support module too, meaning people only have to deal with me the GIS admin/analyst and not get IT involved. People in the real world hate IT. I can turn out a product in hours compared to months it would take going through a vendor review or IT development. Amazing power for the ease of deployment. 

**What do you dislike about ArcGIS Survey123?**

You only meant for it to be a data capture tool, so the export side sucks. I cannot  hand off the export duties in a clean way. Changes to the feature service do not translate to the online page, so you can't export from there in a way that leaves all the disabled fields off. Furthermore, my users need an easy way to access sent data on their mobile phone. They do not want to go to the website. A read only mobile data viewer would be prime. This stems from another issue which is the product is very buggy when making changes, and if you have to re-create a survey because of one added/deleted question, users get confused and annoyed and lose sent survey records.

**What problems is ArcGIS Survey123 solving and how is that benefiting you?**

We run a robust Sales force survey for submitting promotional requests. We use it for logging visits on farm too. It's saving time and allowing us to capture meaningful clean datasets

  ### 31. the most important app in any orginazation

**Rating:** 5.0/5.0 stars

**Reviewed by:** badreya a. | sales executive , Mid-Market (51-1000 emp.)

**Reviewed Date:** July 09, 2019

**What do you like best about ArcGIS Survey123?**

* we can capture and take a photos for the place that we need to monitor for example.
* the electornic signature!
*the graphical statiscics
* we can choose multiple option in same question

**What do you dislike about ArcGIS Survey123?**

per my experiance, if i delete some of the questions and add others instead of it, when i do filters for the answers throgh the excel sheet, the answers will totally worg and missed up. so for every time i have to make a new form for every survey in order to avoid messy information.

**What problems is ArcGIS Survey123 solving and how is that benefiting you?**

* taking feed back from the customers.

  ### 32. Survey123 is very good - with a caveat

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Government Administration | Enterprise (> 1000 emp.)

**Reviewed Date:** July 11, 2019

**What do you like best about ArcGIS Survey123?**

UI is fantastic.  Works on iOS, Android, Windows - provides flexibility for field teams.  Location doesn't have to use the built-in GPS which isn't great - but can use a bluetooth one.

**What do you dislike about ArcGIS Survey123?**

There should be better tools to manage the resulting database when the schema needs to change.  There should be an in-app way to bundle/archive the data collected - right now the only way to get the data out of the device is through the Server submission.  Android/windows allows for retrieval of data from the device, but not iOS - an in-app version would help A LOT. Chain-of-custody is a big/real thing that is missing.

**Recommendations to others considering ArcGIS Survey123:**

deeply understand the data flow from collection to product to make sure it fits your needs

**What problems is ArcGIS Survey123 solving and how is that benefiting you?**

field data collection using variable/flexible forms

  ### 33. Survey 123 for Damage Assessment

**Rating:** 5.0/5.0 stars

**Reviewed by:** Chance M. | Disaster Case Management Data Support Specialist/WebEOC Assistant, Entertainment, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 26, 2018

**What do you like best about ArcGIS Survey123?**

Survey 123 is a great tool to turn anyone into a GIS data collector.  This program is very straight forward and easy to use.  The survey design tool can build and initiate the online database for you making it quick for rapid deployment.  The survey logic is fantastic allowing for required questions, that are only required when they matter.  This can be a major benefit over collector when someone who is inexperienced is operating the software.  Surveys can also be issues to users who do not have an account with AGOL so there is no need to issues everyone doing damage assessments their own account.  One of the biggest benefits for our agency is the ability to publish an online survey.  This has allowed use to more efficiently collect reports from the public themselves.  The survey logic allows us to easily steer which questions they actually need to answer even though the question base itself is massive.

**What do you dislike about ArcGIS Survey123?**

Working with attachments because a problem in survey 123.  Attachments are photos or other data attached to an actual record when information is collected.  We use a process where the same record can be visited multiple times via an inboxing filter in order to collect further information throughout a damage assessment.  We have problems however, when it comes to photos.  If a previous user has submitted photos, a later user can not.  Also, it seems there are issues period in submitting photos on any record that is not the initial creating.  Users editing a record within survey 123 cannot see photos submitted be previous users.

**Recommendations to others considering ArcGIS Survey123:**

There are a lot of prebuilt templates and services that can help you get started if you don't know where to start.  More advanced features are becoming available all the time.

**What problems is ArcGIS Survey123 solving and how is that benefiting you?**

Survey 123 is making a drastic improvement in our ability to collect more in depth data after disasters in relation to damage assessments.

  ### 34. Not Your Average Survey Monkey

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Environmental Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 16, 2019

**What do you like best about ArcGIS Survey123?**

I liked best the variety of design form options that engages the user that produces usable data.

**What do you dislike about ArcGIS Survey123?**

There is not anything I disliked about Survey 1-2-3.  I wish I had learned about it earlier.

**Recommendations to others considering ArcGIS Survey123:**

There are no recommendations that I can think of at this time.

**What problems is ArcGIS Survey123 solving and how is that benefiting you?**

Obtaining internal feedback regarding our annual food safety conference. Determining customer satisfaction at our animal shelter and obtaining feedback from animal adopters post adoption regarding the animal's response to its new home and environment.

  ### 35. Field Study

**Rating:** 5.0/5.0 stars

**Reviewed by:** Benjamin D. | GIS Coordinator, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 11, 2019

**What do you like best about ArcGIS Survey123?**

I like using Survey123 to do inventory of bus stops. And it is best for ADA and compliance issues.

**What do you dislike about ArcGIS Survey123?**

To create the questions in Survey123 it requires advanced knowledge of the software.

**What problems is ArcGIS Survey123 solving and how is that benefiting you?**

We are solving in field study time and data entry issues. The benefits of that is that you get to reduce the amount of time it takes to do the survey and entering the data into a database.

  ### 36. Survey123 makes data collection more accessible.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Government Administration | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 09, 2019

**What do you like best about ArcGIS Survey123?**

I love that Survey123 is a tool that our clients find approachable and eliminates the headaches of spreadsheets and paper forms!

**What do you dislike about ArcGIS Survey123?**

Sometimes the app is rigid and there are several bugs that have been addressed by the user community but not yet addressed by the developers to fix with calculations dependent on values in a repeat table.

**What problems is ArcGIS Survey123 solving and how is that benefiting you?**

Eliminating paper forms and spreadsheets where we can in different studies our organization participates in on an annual basis. Having the data live as a hosted feature layer makes it accessible to use in Operations Dashboard, which we often use as well.

  ### 37. Survey 123

**Rating:** 4.0/5.0 stars

**Reviewed by:** Kyle K. | Program specialist, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 11, 2019

**What do you like best about ArcGIS Survey123?**

We use S123 on a daily basis. The ease and functionality when creating the surveys is all made easily along with the support system behind the utility.

**What do you dislike about ArcGIS Survey123?**

At time you need to rely think out of the box to achieve a functionality you want to implement into the survey.

**Recommendations to others considering ArcGIS Survey123:**

Give it a try

**What problems is ArcGIS Survey123 solving and how is that benefiting you?**

Ease of training and collection of data.

  ### 38. Quick and easy data collection in the field

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Public Safety | Enterprise (> 1000 emp.)

**Reviewed Date:** July 11, 2019

**What do you like best about ArcGIS Survey123?**

In our organization it is great that we are able to collect data quickly and easily in the field no matter the connectivity that is available in our rural areas. 

**What do you dislike about ArcGIS Survey123?**

The downside that we have run into is not being able to add our own maps into a survey. 

**What problems is ArcGIS Survey123 solving and how is that benefiting you?**

We have multiple departments that use the app data collection from meter reading of utilities to accident reporting. The benefits are that the all is simple to use and doesn't take a lot of training to get our field workers up and going. 

  ### 39. Survey 123

**Rating:** 3.5/5.0 stars

**Reviewed by:** Sarah B. | Cultural Resource Manager , Mid-Market (51-1000 emp.)

**Reviewed Date:** July 10, 2019

**What do you like best about ArcGIS Survey123?**

Can link up with arc gis online 
Ability to put in pictures 

**What do you dislike about ArcGIS Survey123?**

Need to have account for each person to use 

**Recommendations to others considering ArcGIS Survey123:**

When setting up make sure you know what type of data you are collecting; collector may work better or custom solutions 

**What problems is ArcGIS Survey123 solving and how is that benefiting you?**

Use Survey 123 for collecting data such as sites and contamined areas 

**Official Response from Ismael Chivite:**

> Hi Sarah. Thanks for your review! I just wanted to let you know that Survey123 supports public surveys. This is very useful when you wish people to submit data from the field or web apps without an ArcGIS account. See details here: 

https://community.esri.com/groups/survey123/blog/2016/11/10/getting-started-with-public-surveys

  ### 40. Survey123

**Rating:** 3.5/5.0 stars

**Reviewed by:** Zachary C. | GIS Specialist, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 09, 2019

**What do you like best about ArcGIS Survey123?**

I like the amount of customization, however I would like to be able to add custom entries to forms.

**What do you dislike about ArcGIS Survey123?**

I would like to have more developer options for the forum.

**What problems is ArcGIS Survey123 solving and how is that benefiting you?**

Great for field workers, little less great for office work.

  ### 41. Great Information App

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Environmental Services | Enterprise (> 1000 emp.)

**Reviewed Date:** July 10, 2019

**What do you like best about ArcGIS Survey123?**

This is one of the easiest app to set up quickly to gather data in emergencies.  Our agency relies on to to gather data quickly so that we can make decisions that affect the public.

**What do you dislike about ArcGIS Survey123?**

There is not much I dislike about this product, it meets our needs. 

**Recommendations to others considering ArcGIS Survey123:**

Think about your needs and design a easy to use survey that will collect the information you are looking for.

**What problems is ArcGIS Survey123 solving and how is that benefiting you?**

Statewide emergency actions.

  ### 42. good for field

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Environmental Services | Enterprise (> 1000 emp.)

**Reviewed Date:** July 09, 2019

**What do you like best about ArcGIS Survey123?**

helpful for standardizing and automating data entries

**What do you dislike about ArcGIS Survey123?**

data export is a bit difficult as is it functionality offline. would also help to imporve the efficiancy of the online app builder. 

**Recommendations to others considering ArcGIS Survey123:**

become familiar with your survey and make sure you have edited bugs prior to going live. 

**What problems is ArcGIS Survey123 solving and how is that benefiting you?**

using survey 123 to help map locations of giraffe as well as other wildlife in northern kenya. helpful for digitizing data 

  ### 43. It is user friendly and very customizable!

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Government Administration | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 09, 2019

**What do you like best about ArcGIS Survey123?**

I love the ability to customize the forms to fit many needs.

**What do you dislike about ArcGIS Survey123?**

I dislike that webhooks currently do not connect to payment portals which limit the functionality for business uses for Survey123.

**Recommendations to others considering ArcGIS Survey123:**

Use the e-learning if you have problems!

**What problems is ArcGIS Survey123 solving and how is that benefiting you?**

Blight and dilapidated buildings. We are able to use a dynamic form to score structures based on answers to questions, which makes it a very objective process.

**Official Response from Ismael Chivite:**

> Hi!   You can currently connect Survey123 to payment portals through the use of webhooks.   I suggest you have a look at Integromat.com and Microsoft Flow, which are fully compatible with Survey123. Integromat and Microsoft Flow will help you connect your Survey123 data to payment systems such as WebPay, PayPal, Recurly or Stripe.  If the particular payment portal you want to use is not compatible with Microsoft or Integromat, I suggest you communicate with your payment portal vendor to have it integrated with Microsoft Flow and Integromat. Thanks again for your review!

  ### 44. Lose the paper and see your data on a map!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Government Administration | Enterprise (> 1000 emp.)

**Reviewed Date:** July 11, 2019

**What do you like best about ArcGIS Survey123?**

Simple to use but has the capability for complex forms. GREAT support staff at Esri who will gladly help you with any problems you have to get your survey up and running in no time.

**What do you dislike about ArcGIS Survey123?**

Javascript is for beta use...can't use for public surveys

**What problems is ArcGIS Survey123 solving and how is that benefiting you?**

Nothing so far. Benefits are going to be time and cost savings and data input errors are eliminated

  ### 45. Nice

**Rating:** 4.0/5.0 stars

**Reviewed by:** Ishwar D. | Sr GIS Specialist, Enterprise (> 1000 emp.)

**Reviewed Date:** July 09, 2019

**What do you like best about ArcGIS Survey123?**

Smartness, user friendlly, easy to implement

**What do you dislike about ArcGIS Survey123?**

Update always has something missing from previous version

**What problems is ArcGIS Survey123 solving and how is that benefiting you?**

paper form to electronic form

  ### 46. Very Useful Tool

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Utilities | Enterprise (> 1000 emp.)

**Reviewed Date:** July 10, 2019

**What do you like best about ArcGIS Survey123?**

Simple, easy to share with client field staff. Packages the data up nicely, has lots of options for creating survey questions and allowing for drop downs eliminates having too many different responses and typos.

**What do you dislike about ArcGIS Survey123?**

Somewhat limited in configuration but overall a great tool 

**What problems is ArcGIS Survey123 solving and how is that benefiting you?**

Field investigations, consisitency of investigations in the field, working with variety of staff

  ### 47. efficient product to collect data

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Political Organization | Enterprise (> 1000 emp.)

**Reviewed Date:** July 11, 2019

**What do you like best about ArcGIS Survey123?**

it integrates with arcgis, also it is very user friendly and easy to customize or create surverys. i also like the fact that it can work on mobile devices

**What do you dislike about ArcGIS Survey123?**

nothing until this point, i have nothing to negative to say

**What problems is ArcGIS Survey123 solving and how is that benefiting you?**

we can collect all kinds of data, then import it into our GIS products

  ### 48. Support for Enterprise

**Rating:** 2.5/5.0 stars

**Reviewed by:** Verified User in Utilities | Enterprise (> 1000 emp.)

**Reviewed Date:** July 10, 2019

**What do you like best about ArcGIS Survey123?**

Good for basic survey, nothing too difficult. 

**What do you dislike about ArcGIS Survey123?**

Newest features demonstrated at the UC are limited out of the box.  ArcGIS Online, Office 365 or Gmail, Microsoft Flow for somethings but Integromat for smoother integration. Bottom line there isn't a cohesive solution for all users.


**What problems is ArcGIS Survey123 solving and how is that benefiting you?**

Eliminating some paper processes. Speed and reliability of data collection.

  ### 49. Overall positive review

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Government Relations | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 10, 2019

**What do you like best about ArcGIS Survey123?**

I appreciate the updates with new functionality I have been waiting for.

**What do you dislike about ArcGIS Survey123?**

I wish integration with Collector had a smoother transition from Survey123 and back to Collector. 

**What problems is ArcGIS Survey123 solving and how is that benefiting you?**

Our field data collection needs. Beneficial when calculations or simplicity for users is needed. 

  ### 50. It's been good but could be better

**Rating:** 2.5/5.0 stars

**Reviewed by:** Verified User in Environmental Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 10, 2019

**What do you like best about ArcGIS Survey123?**

Easy to build surveys. Able to deploy to the public. 

**What do you dislike about ArcGIS Survey123?**

Managing public users and analizing data this is exported into multiple sheets and then needs to be joined in access. 

**What problems is ArcGIS Survey123 solving and how is that benefiting you?**

Survey monarch caterpiller surviroship in residental back yards.


## ArcGIS Survey123 Discussions
  - [What is ArcGIS Survey123 used for?](https://www.g2.com/discussions/what-is-arcgis-survey123-used-for) - 2 comments, 1 upvote
  - [What&#39;s new in survey123?](https://www.g2.com/discussions/what-s-new-in-survey123) - 1 comment, 1 upvote
  - [When will Survey123 have the capability for another user to edit the jpeg fields?](https://www.g2.com/discussions/13347-when-will-survey123-have-the-capability-for-another-user-to-edit-the-jpeg-fields) - 2 comments, 1 upvote
  - [There are many form solutions out there, what does make Survey123 unique?](https://www.g2.com/discussions/there-are-many-form-solutions-out-there-what-does-make-survey123-unique) - 2 comments, 1 upvote
  - [Do people need an ArcGIS user to submit data with Survey123?](https://www.g2.com/discussions/do-people-need-an-arcgis-user-to-submit-data-with-survey123) - 2 comments, 1 upvote

- [View ArcGIS Survey123 pricing details and edition comparison](https://www.g2.com/products/arcgis-survey123/reviews?section=pricing&secure%5Bexpires_at%5D=2026-07-07+20%3A59%3A26+-0500&secure%5Bsession_id%5D=c8e2b588-93ea-4cb6-82a4-4f94e6a154ed&secure%5Btoken%5D=1176237fa45d5aefa08aba60c722efb788724df79e29e82b66059d716b92c2d6&format=llm_user)
## ArcGIS Survey123 Integrations
  - [ArcGIS Online](https://www.g2.com/products/arcgis-online/reviews)
  - [Esri ArcGIS](https://www.g2.com/products/esri-arcgis/reviews)
  - [Microsoft Power BI](https://www.g2.com/products/microsoft-microsoft-power-bi/reviews)

## ArcGIS Survey123 Features
**Development Tools**
- Drag-and-drop Form Builder
- API Builder
- Integrations

**Survey Management**
- Survey Builder
- Question Types
- Templates
- Survey Distribution

**Field Tools**
- OCR
- GPS & Time Stamps
- Barcode and Signature Capture
- Image and Video Capture
- Offline Capability
- Embedded Work Instructions

**Survey Customization**
- Branching/Skip Logic
- Branding
- Multimedia Support
- Multilingual Surveys

**Back Office Tools**
- Report Formatting
- Roles and Permissions
- Analytics Dashboards

**Survey Insights**
- Reporting & Analytics
- BI Tools Integration
- Data Exporting
- Permissions

**Agentic AI - Survey**
- Adaptive Learning
- Proactive Assistance
- Decision Making

## Top ArcGIS Survey123 Alternatives
  - [SurveyMonkey](https://www.g2.com/products/surveymonkey/reviews) - 4.4/5.0 (23,141 reviews)
  - [Microsoft Forms](https://www.g2.com/products/microsoft-forms/reviews) - 4.4/5.0 (460 reviews)
  - [Fulcrum](https://www.g2.com/products/fulcrum/reviews) - 4.6/5.0 (242 reviews)

