Compare ArcGIS Online Software and ArcGIS Pro 
At a Glance
Market Segments
Mid-Market (37.9% of reviews)
Mid-Market (39.6% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
ArcGIS Online
Star Rating
(188)4.5 out of 5
Market Segments
Mid-Market (37.9% of reviews)
Entry-Level Pricing
No pricing available
Learn more about ArcGIS OnlineArcGIS Pro
Star Rating
(183)4.3 out of 5
Market Segments
Mid-Market (39.6% of reviews)
Entry-Level Pricing
No pricing available
Learn more about ArcGIS ProSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that ArcGIS Pro excels in Data Visualization with a score of 9.0, while ArcGIS Online follows closely with a score of 8.9. Reviewers mention that the advanced visualization tools in ArcGIS Pro allow for more detailed and customizable maps, making it a preferred choice for users needing intricate visual representations.
- Reviewers mention that ArcGIS Online shines in Ease of Use with a score of 8.4 compared to ArcGIS Pro's 7.5. Users on G2 appreciate the intuitive interface of ArcGIS Online, which simplifies the learning curve for new users, making it ideal for teams with varying levels of GIS expertise.
- G2 users highlight that ArcGIS Pro offers superior Map Design capabilities, scoring 8.9 against ArcGIS Online's 9.1. Users say that the extensive cartographic tools in ArcGIS Pro allow for more professional-grade map outputs, which is crucial for presentations and reports.
- Users report that ArcGIS Online provides better Collaboration / Workflow features, both scoring 8.7. However, reviewers mention that ArcGIS Online's cloud-based platform facilitates easier sharing and collaboration among team members, especially for remote work scenarios.
- Reviewers mention that ArcGIS Pro has a more robust Predictive Analysis feature with a score of 8.3, while ArcGIS Online scores 8.4. Users say that the advanced analytical tools in ArcGIS Pro are essential for users who require in-depth spatial analysis and modeling capabilities.
- Users on G2 report that ArcGIS Online excels in Data Discovery with a score of 9.0, compared to ArcGIS Pro's 8.8. Reviewers mention that the search and filtering capabilities in ArcGIS Online make it easier to find and utilize datasets, which is a significant advantage for users working with large volumes of data.
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Pricing
Entry-Level Pricing
ArcGIS Online
No pricing availableArcGIS Pro
No pricing availableFree Trial
ArcGIS Online
No trial information availableArcGIS Pro
No trial information availableRatings
Meets Requirements
8.7
135
8.4
133
Ease of Use
8.4
135
7.5
132
Ease of Setup
8.5
57
8.0
50
Ease of Admin
7.9
57
7.9
47
Quality of Support
8.5
128
8.1
118
Has the product been a good partner in doing business?
8.6
56
8.3
45
Product Direction (% positive)
8.9
134
9.3
121
Features by Category
Reports
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Self Service
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Advanced Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Building Reports
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Management
8.3
52
8.4
53
8.1
57
8.3
53
8.0
54
8.0
62
8.9
59
9.0
62
Map Creation
9.0
43
8.1
48
8.7
45
8.6
50
8.9
52
8.6
56
8.8
56
8.7
55
Analysis
8.5
55
8.9
57
8.0
49
7.9
43
7.9
41
7.4
26
Cartography
9.1
30
8.9
16
9.0
28
8.7
15
9.1
30
8.9
16
9.0
29
9.0
15
Analysis
8.4
24
8.3
12
9.1
26
7.8
16
9.1
27
8.3
17
7.8
22
7.8
12
Reporting
8.6
23
7.3
13
Feature Not Available
7.4
9
Feature Not Available
8.3
9
Categories
Categories
Shared Categories
ArcGIS Online and ArcGIS Pro are categorized as Location Intelligence and GIS
Reviews
Reviewers' Company Size
ArcGIS Online
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
ArcGIS Pro
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Government Administration
20.1%
Information Technology and Services
6.9%
Civil Engineering
6.3%
Utilities
5.7%
Environmental Services
5.7%
Other
55.2%
Government Administration
25.6%
Environmental Services
11.6%
Utilities
7.3%
Higher Education
7.3%
Information Technology and Services
4.3%
Other
43.9%
Most Helpful Reviews
ArcGIS Online
Most Helpful Favorable Review
Joan D.
Verified User in Government Administration
Since the introduction of ArcGIS Online to the Esri suite of products, GIS use among State agencies has increased dramatically. (I am with the GIS coordinating agency for Hawaii State government). We spent years trying to encourage adoption of GIS and...
Most Helpful Critical Review
Verified User in Oil & Energy
I don't actually have something I dislike about it. I would probably look for a way to make it more accessable and faster for users and developers.
ArcGIS Pro
Most Helpful Favorable Review
Shoaib A.
Verified User in Computer Software
In ArcGIS pro have multiple tools available which can make easy geoprocessing, esly we can georfernace the Raster Data, we can easy find the topological errors
Most Helpful Critical Review
Verified User in Government Administration
It's unstable and doesn't alway work as intended.
Joan D.
Verified User in Government Administration
Since the introduction of ArcGIS Online to the Esri suite of products, GIS use among State agencies has increased dramatically. (I am with the GIS coordinating agency for Hawaii State government). We spent years trying to encourage adoption of GIS and...
Shoaib A.
Verified User in Computer Software
In ArcGIS pro have multiple tools available which can make easy geoprocessing, esly we can georfernace the Raster Data, we can easy find the topological errors
Verified User in Oil & Energy
I don't actually have something I dislike about it. I would probably look for a way to make it more accessable and faster for users and developers.
Verified User in Government Administration
It's unstable and doesn't alway work as intended.
Alternatives
Discussions
What is the difference between ArcGIS online and Arcgis portal?
2 comments
SJ
Check out the below Esri documentation to understand the relationship and difference between ArcGIS Online and Portal for ArcGIS....Read more
Can you find farthest Point
1 comment
AS
https://desktop.arcgis.com/en/arcmap/10.3/analyze/commonly-used-tools/proximity-analysis.htm
may have the answers you're looking for I'm assuming you're...Read more
ArcGIS Online has no more discussions with answers
How are business solutions partnering to use ArcGIS Pro?
2 comments
AM
That is an open ended question.
You can search through the Esri site for partners, to start:
http://partners.esri.com/Read more
What more can I do with this software?
2 comments
AM
There are several "suites" that Esri has for specialized capabilities.
For example, "Pro" is the foundation piece for the entire 'Smart Cities"...Read more
how can i track credit usage during use
1 comment
AM
I believe this will help you:
https://doc.arcgis.com/en/arcgis-online/administer/credits.htmRead more
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