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Compare Apty and UserGuiding 
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At a Glance
Market Segments
Mid-Market (40.1% of reviews)
Small-Business (57.0% of reviews)
Entry-Level Pricing
No pricing available
Free Trial
Apty
Star Rating
(146)4.7 out of 5
Market Segments
Mid-Market (40.1% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about AptyUserGuiding
Star Rating
(745)4.7 out of 5
Market Segments
Small-Business (57.0% of reviews)
Pros & Cons
Entry-Level Pricing
Free Trial
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Apty excels in its Quality of Support with a score of 9.6, which reviewers mention as being responsive and helpful, while UserGuiding follows closely with a score of 9.5, indicating strong support but slightly less emphasis on responsiveness.
- Reviewers mention that Apty's Data Analysis capabilities are rated at 9.0, allowing for in-depth insights, whereas UserGuiding's score of 8.3 suggests it may not provide as robust analytical features, which could be a drawback for users needing detailed data insights.
- G2 users highlight Apty's Survey Implementation feature with a score of 8.8, which is praised for its ease of use, while UserGuiding scores slightly higher at 9.0, indicating a more user-friendly experience for gathering user feedback.
- Users on G2 report that Apty's Mobile Optimization is rated at 8.0, which some users find lacking compared to UserGuiding's score of 6.9, suggesting that UserGuiding may offer a more seamless mobile experience.
- Reviewers mention that both products score equally in Text Bubble Walkthroughs at 9.2, but Apty's additional features in this area are noted for being more customizable, enhancing user engagement during onboarding.
- Users say that Apty's Generative AI capabilities, particularly in AI Text Summarization, received a lower score of 6.9, indicating room for improvement, while UserGuiding does not currently offer this feature, making Apty the better choice for users interested in AI-driven insights.
Pricing
Entry-Level Pricing
Apty
No pricing availableUserGuiding
Free Trial
Free Trial
14-day free trial, no credit-card needed!
- All Professional Plan Features are included in the Free Trial
Free Trial
Apty
Free Trial is available
UserGuiding
Free Trial is available
Ratings
Meets Requirements
9.2
110
8.9
657
Ease of Use
9.1
111
9.1
676
Ease of Setup
9.0
88
8.9
609
Ease of Admin
9.0
84
9.1
408
Quality of Support
9.6
109
9.5
632
Has the product been a good partner in doing business?
9.5
84
9.4
397
Product Direction (% positive)
9.5
96
9.6
659
Features by Category
User Analysis
8.6
52
8.9
391
8.9
57
8.5
399
User Support
8.9
57
8.7
402
8.6
46
8.4
363
8.5
48
8.4
377
Walkthrough Type
8.8
53
8.6
380
9.2
58
9.1
406
Platform Basics - Digital Adoption Platform
8.3
5
8.4
94
Not enough data
8.8
95
Analytics - Digital Adoption Platform
Not enough data
8.1
95
Functions - Digital Adoption Platform
Not enough data
8.5
93
8.3
5
8.6
97
Agentic AI - Digital Adoption Platform
Not enough data
7.3
81
Generative AI
Not enough data
6.8
137
Self-Service Experience
9.1
29
8.9
367
8.9
27
8.8
365
8.6
23
7.6
339
8.0
9
Feature Not Available
8.2
13
8.6
353
Self-Service Platform
8.8
14
8.8
360
7.6
13
8.4
204
7.4
11
7.1
188
8.8
12
8.3
350
Agentic AI - Customer Self-Service
Not enough data
7.1
48
Not enough data
7.6
48
Not enough data
7.6
46
Not enough data
7.4
46
Not enough data
7.2
47
Not enough data
7.1
46
Not enough data
7.3
46
Categories
Categories
Shared Categories
Apty and UserGuiding are categorized as Digital Adoption Platform and Customer Self-Service
Unique Categories
Apty has no unique categories
UserGuiding has no unique categories
Reviews
Reviewers' Company Size
Apty
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
UserGuiding
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
43.1%
Computer Software
10.2%
Construction
4.4%
Real Estate
2.9%
Financial Services
2.9%
Other
36.5%
Computer Software
38.5%
Information Technology and Services
16.7%
Marketing and Advertising
4.8%
Financial Services
3.7%
Accounting
3.3%
Other
32.9%
Discussions
Does Apty Support multiple applications? Is there flexibility to link between applications?
2 Comments
ME
We have one Apty account and use it on two separate platforms. Physical links to other platforms can be done by use of 'Launchers' or by including links to...Read more
We have our own internal application. Will Apty work on it?
2 Comments
ME
Yes. This is how we use Apty ourselves. Read more
Is there any way through which I can go back to the Previous Step??
1 Comment
AL
Hi Abhinav,
You can use ALT+P to take a workflow one step backwards. However, please note that this does not work 100% of the time as the underlying...Read more
RTL support
2 Comments
HV
Hi Medhat! UserGuiding supports RTL text by means of theme customization. You can read more about it here:...Read more
Are there adoption tools for products that change often?
1 Comment
TG
For those who understand and can code use CSS elements to tag your location and steps instead of mouse selection this will keep the guides intact firmly.Read more
What is UserGuiding used for?
1 Comment
CD
User Onboarding, Product Tours, Interactive Guides, Feature Announcements, and User Education.Read more
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