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Compare Appian and Decisions 
Featured Products
At a Glance
Market Segments
Enterprise (58.0% of reviews)
Mid-Market (42.1% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Appian
Star Rating
(485)4.5 out of 5
Market Segments
Enterprise (58.0% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about AppianDecisions
Star Rating
(39)4.6 out of 5
Market Segments
Mid-Market (42.1% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about DecisionsSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Appian excels in user experience, particularly due to its intuitive interface and low-code development capabilities. Users appreciate how these features simplify the process of building and automating workflows, making it accessible even for those without coding experience.
- According to verified reviews, Decisions shines in its user-friendly design and scalability. Users highlight that it allows for quick application development, enabling teams to tackle projects that would typically require traditional developers, thus speeding up the development cycle significantly.
- Reviewers mention that Appian has a strong reputation for process automation and integration with other systems. Users have noted that the platform's capabilities lead to smoother management of business processes, which is a significant advantage for enterprises looking to streamline operations.
- Users say that while Decisions offers robust features, it sometimes lacks the extensive market presence and support options that Appian provides. Appian's higher quality of support is frequently praised, with users feeling more confident in their partnership with the platform.
- G2 reviewers highlight that Appian's implementation process is generally quick and efficient, with many users appreciating the intuitive onboarding wizard that helps new users get started without a steep learning curve. This contrasts with Decisions, which, while easy to use, may not have the same level of structured support during initial setup.
- According to recent feedback, both platforms are effective in their respective markets, but Appian's focus on enterprise solutions gives it an edge in meeting complex business requirements. Users have noted that Appian's features are particularly beneficial for larger organizations, while Decisions is well-suited for mid-market companies looking for flexibility and ease of use.
Pricing
Entry-Level Pricing
Appian
No pricing availableDecisions
No pricing availableFree Trial
Appian
Free Trial is available
Decisions
Free Trial is available
Ratings
Meets Requirements
8.5
282
9.2
29
Ease of Use
8.7
339
7.9
34
Ease of Setup
8.5
281
8.5
24
Ease of Admin
8.5
228
8.2
19
Quality of Support
8.5
275
9.4
27
Has the product been a good partner in doing business?
8.8
231
9.6
21
Product Direction (% positive)
9.0
271
9.6
28
Features by Category
Automation Building
8.6
38
|
Verified
Not enough data
8.1
34
Not enough data
8.1
33
Not enough data
8.3
39
|
Verified
Not enough data
8.7
42
|
Verified
Not enough data
8.3
33
Not enough data
Bot Management & Execution
8.5
37
|
Verified
Not enough data
8.6
35
|
Verified
Not enough data
8.6
35
|
Verified
Not enough data
8.5
31
|
Verified
Not enough data
8.8
36
|
Verified
Not enough data
8.7
40
|
Verified
Not enough data
Intelligent Automation
8.5
32
|
Verified
Not enough data
8.1
28
|
Verified
Not enough data
8.0
29
|
Verified
Not enough data
Agentic AI - Robotic Process Automation (RPA)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Digital Workflows
8.7
69
|
Verified
Not enough data
8.5
69
|
Verified
Not enough data
7.8
64
|
Verified
Not enough data
Forms
8.5
65
|
Verified
Not enough data
8.3
65
|
Verified
Not enough data
8.5
65
|
Verified
Not enough data
Automation
8.8
68
|
Verified
Not enough data
8.8
68
|
Verified
Not enough data
8.3
65
|
Verified
Not enough data
7.6
56
Not enough data
Agentic AI - Digital Process Automation (DPA)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Process Management
8.0
9
Not enough data
7.8
10
Not enough data
7.8
10
Not enough data
7.5
10
Not enough data
Process Analysis
7.6
9
Not enough data
7.4
9
Not enough data
7.8
9
Not enough data
Automation
7.1
8
Not enough data
7.3
8
Not enough data
Generative AI
8.3
6
Not enough data
Agentic AI - Process Mining
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration
Not enough data
9.3
9
Not enough data
8.8
7
Business Logic
Not enough data
9.4
6
Not enough data
9.3
7
Not enough data
8.5
8
Management
Not enough data
8.6
6
Not enough data
8.3
7
Analytics
Not enough data
6.7
6
Not enough data
7.6
7
Deployment
Not enough data
8.3
7
Not enough data
8.6
7
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Decision Management Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
7.7
55
7.6
9
7.7
54
7.8
9
Process Management
8.5
157
8.8
17
8.4
155
8.8
16
8.4
156
8.6
17
7.8
123
7.6
12
8.4
136
9.0
12
8.0
120
8.5
10
8.2
121
8.5
11
Customization
7.6
154
7.7
19
8.8
165
9.0
20
8.5
155
7.8
19
8.1
153
9.0
20
8.6
167
9.3
20
Collaboration
8.3
161
8.5
18
8.3
160
8.8
17
8.5
167
8.0
18
8.7
160
9.2
18
Agentic AI - Business Process Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Process Development
8.5
129
9.0
12
Functionality - Process Orchestration
7.7
14
Not enough data
9.0
14
Not enough data
9.2
15
Not enough data
9.3
16
Not enough data
8.6
14
Not enough data
Integration & Adaptability - Process Orchestration
8.3
15
Not enough data
9.0
15
Not enough data
9.0
15
Not enough data
8.2
15
Not enough data
9.0
14
Not enough data
8.5
14
Not enough data
8.5
14
Not enough data
8.8
15
Not enough data
Customization - AI Agent Builders
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality - AI Agent Builders
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data and Analytics - AI Agent Builders
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration - AI Agent Builders
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Workflow Design & Orchestration
Not enough data
Not enough data
Not enough data
Not enough data
Integrations & Connectivity
Not enough data
Not enough data
Not enough data
Not enough data
Automation Execution & Intelligence
Not enough data
Not enough data
Not enough data
Not enough data
Development & Customization
Not enough data
Not enough data
Not enough data
Not enough data
Governance & Security
Not enough data
Not enough data
Not enough data
Not enough data
Reporting & Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Business Automation Platforms (BAPs)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Genesys AppFoundry Marketplace
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AWS Marketplace
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Application Design
7.8
138
|
Verified
Not enough data
7.9
141
|
Verified
Not enough data
8.1
146
|
Verified
Not enough data
8.3
117
Not enough data
9.0
153
|
Verified
Not enough data
Data Control
8.2
145
|
Verified
Not enough data
8.4
145
|
Verified
Not enough data
8.8
147
|
Verified
Not enough data
Publishing
8.7
155
|
Verified
Not enough data
8.7
150
|
Verified
Not enough data
8.5
151
|
Verified
Not enough data
Agentic AI - Low-Code Development Platforms
8.0
11
Not enough data
7.9
11
Not enough data
8.2
11
Not enough data
Categories
Categories
Shared Categories
Appian and Decisions are categorized as Business Process Management
Reviews
Reviewers' Company Size
Appian
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Decisions
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Financial Services
21.1%
Banking
10.3%
Information Technology and Services
7.0%
Insurance
5.5%
Government Administration
5.5%
Other
50.6%
Financial Services
10.5%
Legal Services
7.9%
Information Technology and Services
7.9%
Hospital & Health Care
7.9%
Telecommunications
5.3%
Other
60.5%
Alternatives
Discussions
What is Appian software used for?
3 Comments
JP
Digital Transformation and process automationRead more
How can we user RPA with Appian ?
1 Comment
Official Response from Appian
Hi Mahantesh,
RPA can be used in any Appian process to automate simple, repetitive tasks or connect systems that don't use APIs. Appian has native...Read more
1) How can I automate associating apps with Users and Groups? 2) How can I write multiple rows to a Data a store Entity without using a SmartObject function or widget?
1 Comment
HT
Hi Mark, the best way to get advice on your questions is to head over to our Appian Community, where your peers can share their best practices and...Read more
Decisions has no discussions with answers
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