# Camunda Reviews
**Vendor:** Camunda  
**Category:** [Business Process Management Software](https://www.g2.com/categories/business-process-management)  
**Average Rating:** 4.5/5.0  
**Total Reviews:** 326
## About Camunda
Camunda is the enterprise platform for agentic orchestration, enabling organizations to coordinate AI agents, people, and systems across complex, end-to-end business processes. With built-in governance, auditability, and human oversight, Camunda gives enterprises the control they need to move AI from pilots to production — safely and at scale. Trusted by over 700 organizations worldwide, including 9 of top 10 US banks, Camunda helps enterprises boost operational efficiency, accelerate time-to-value, and deliver better customer experiences. Recognized as a Visionary in the Gartner Magic Quadrant™ for BOAT 2025 and rated 5/5 in Orchestration by Forrester. For more information, visit camunda.com.



## Camunda Pros & Cons
**What users like:**

- Users appreciate the **ease of use** of Camunda, enabling clear modeling and communication of complex processes effortlessly. (52 reviews)
- Users highlight the **seamless automation** capabilities of Camunda, making process modeling and integration intuitive and efficient. (43 reviews)
- Users value the **flexibility** of Camunda, allowing for quick adaptation to changes and evolving needs. (34 reviews)
- Users commend Camunda for its **robust process management capabilities** and responsive engineering driven by customer needs. (34 reviews)
- Users appreciate the **flexibility for integrating AI and seamless connections with existing tech stacks** using Camunda. (30 reviews)
- Easy Integrations (27 reviews)
- Users appreciate the **innovation in workflow creation** and seamless integration capabilities of Camunda. (27 reviews)
- Users appreciate the **effective process automation** of Camunda, enhancing efficiency with innovative tools and AI support. (27 reviews)
- Workflow Management (25 reviews)
- AI Modeling (21 reviews)

**What users dislike:**

- Users find the **complexity** of Camunda challenging, especially those unfamiliar with BPMN or lacking a development background. (38 reviews)
- Users find the **initial learning curve challenging** , especially non-technical users lacking sufficient documentation and guidance. (37 reviews)
- Users face **setup difficulties** with Camunda, often needing significant expertise and resources for smooth operation. (25 reviews)
- Users find the **difficult learning curve** of Camunda challenging, especially without prior BPMN or DevOps experience. (16 reviews)
- Users find Camunda **expensive** to upgrade, particularly impacting smaller teams and those new to BPMN. (16 reviews)
- Difficult Setup (14 reviews)
- Learning Difficulty (14 reviews)
- Users find the **steep learning curve** challenging, especially with the complexity of the FEEL language and identity management. (14 reviews)
- Users find the **data migration process** challenging and unreliable, causing frustration and uncertainty during upgrades. (13 reviews)
- Technical Expertise Required (13 reviews)

## Camunda Reviews
  ### 1. Camunda: Scalable Flexibility with Some Adoption Challenges

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 14, 2026

**What do you like best about Camunda?**

What I like about Camunda is the modern architecture, highly scalable, and the ability to design using graphical tools, teach and test the workflows. The ability to monitor them during their process helps me understand where there are bottlenecks and constraints in execution. I like the ease with which I can adapt the workflows to the business thanks to a large number of available plugins and the ability to call typical business procedures.

**What do you dislike about Camunda?**

We moved from version 7 to 8, and this change was not easy because version 8 is very different and had an architecture change. Initially, we had problems understanding and setting up the solution. Version 8 was still in the alpha stage, not entirely stable, and there were several intermediate releases that caused us initial problems. The training aspect could also be improved for those who develop and monitor workflows, such as best practices, typical use cases, and packaged solutions.

**What problems is Camunda solving and how is that benefiting you?**

Camunda allows us to create workflows in our ERP, customizing the experience and business processes without code or, when needed, using code. This way, we gain flexibility and can adapt to different types of business.

  ### 2. Innovative, Impactful Tool for Tech and Business Teams

**Rating:** 5.0/5.0 stars

**Reviewed by:** Maria A. | Engineer of banking systems and technology department, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 28, 2026

**What do you like best about Camunda?**

Continue improving of the product,innovation,impactful using for tech and business teams

**What do you dislike about Camunda?**

There needs more understandable business metrics/business perspectives to convince the decision makers to buy and use Camunda. Improving of Optimize.

**What problems is Camunda solving and how is that benefiting you?**

Clear e2e flow, connecting businesses and tech teams

  ### 3. Highly Customizable Software That Fits Our Needs

**Rating:** 4.0/5.0 stars

**Reviewed by:** bob v. | Consultant automatisering, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 20, 2026

**What do you like best about Camunda?**

I like the customization options in the software that you can use.

**What do you dislike about Camunda?**

License costs for smaller companies, almost never a valid solution because of the steep cost

**What problems is Camunda solving and how is that benefiting you?**

Centralized workflows for all colleagues

  ### 4. Ease of defining business flows and use cases

**Rating:** 4.5/5.0 stars

**Reviewed by:** Juan Miguel M. | Senior consultant, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 26, 2026

**What do you like best about Camunda?**

The ease of defining business flows and use cases

**What do you dislike about Camunda?**

The lack of customization when creating custom elements

**What problems is Camunda solving and how is that benefiting you?**

Explain complex business flows graphically

  ### 5. Virtual Success: Deep Dives into Agentic Orchestration with Camunda

**Rating:** 5.0/5.0 stars

**Reviewed by:** Umesh K. | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 09, 2025

**What do you like best about Camunda?**

What I really appreciate about Camunda is its foundation on open standards like BPMN and DMN. This approach ensures that everyone on the team, from business analysts to developers, can clearly understand our processes. It doesn't operate as a mysterious black box; instead, you can visually track and audit every step.

I also value how developer-friendly Camunda is without being unnecessarily complicated. The REST APIs are reliable, and integration with our existing tech stack is seamless, particularly since we use Java and Spring Boot. There's no sense of being locked into their ecosystem—Camunda works well with any services you need to orchestrate.

At CamundaCon 2025, I was especially intrigued by their vision for agentic orchestration. Using Camunda as a governance layer for AI agents seems logical, as oversight and auditability are crucial when AI is involved in critical business processes.

The scalability offered by Camunda 8 and Zeebe is impressive as well. Hearing real-world examples at the conference of companies running high-volume processes reassured me that Camunda is capable of handling enterprise-scale workloads reliably.

**What do you dislike about Camunda?**

Honestly, the learning curve can be quite steep if you're new to this area. While BPMN is intended to be a "standard," mastering the modeling of complex, real-world processes—especially when it comes to proper error handling and event management—definitely takes time. I've noticed that people often struggle with it at first.

Setting up and operating Camunda 8 can also be challenging. Getting all the components, like Operate, Tasklist, and the monitoring tools, to work smoothly—particularly if you're self-hosting on Kubernetes—demands significant DevOps expertise. If your team lacks that kind of infrastructure know-how, you might find yourselves stuck for a while before you start seeing real benefits.

Another point of frustration is how developer-centric the platform remains. Even though more connectors are being added and there are efforts to simplify things, you still end up writing a fair amount of custom code to make everything function as needed. Business users can't really build solutions independently; they still rely heavily on the development team for most implementations. If you're looking for a more drag-and-drop friendly experience, some other platforms might be a better fit.

**What problems is Camunda solving and how is that benefiting you?**

We’ve built an AI-powered Supplier Onboarding solution fully on Camunda that automates tax, banking, and compliance checks in days—not weeks. It’s helping Retail and CPG teams cut onboarding time from 12 days to under 5.

Here’s a quick demo: https://acheron-tech.ap.panopto.com/Panopto/Pages/Viewer.aspx?id=b97e7f63-0f5f-436e-91e3-b36f00f55ad0

Also check out our AI orchestration blueprint on Camunda Marketplace: https://marketplace.camunda.com/en-US/apps/613092/ai-powered-ticket-supporting-system

  ### 6. Incredible flexibility and unmatched AI integration capabilities.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Banking | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 31, 2025

**What do you like best about Camunda?**

The incredible flexibility that they afford you, especially as it relates to integrating AI into your workflows in a dynamic manner. Their customer service is also top notch, responsive, and knowledgeable.

**What do you dislike about Camunda?**

I wish they made it easier to integrate with languages other than Java. You CAN do it, but it's still very Java at its heart but they definitely seem to be heading in the right direction.

**What problems is Camunda solving and how is that benefiting you?**

We use Camunda in over 100 different business workflows large and small. The ability to pull metrics on workflows and be able to implement continuous process improvement models by improving the worst parts of the workflow is invaluable. We're still learning how to use the AI tools now available, but it is clear that the ability to add in and remove specific AI agents as needed, and as costs change is the way of the future.

  ### 7. Camunda con 2025

**Rating:** 5.0/5.0 stars

**Reviewed by:** Shilpa S. | Vice President Technology Manager Information Technology, Enterprise (> 1000 emp.)

**Reviewed Date:** October 08, 2025

**What do you like best about Camunda?**

Camunda has significantly contributed to improving our business operations, largely due to its robust workflow orchestration capabilities. At JPMorgan Chase, we employ both Camunda 7 and Camunda 8 in our product. I find Camunda intuitive and easy to use, which makes the process of learning and implementing it quite straightforward. I am looking forward to use Agentic AI capabilities and Camunda con 2025 provided valuable insights about the same. I am grateful to entire Camu da team.

**What do you dislike about Camunda?**

I would appreciate greater flexibility in the UI area of Camunda. The interface should offer more options for customization.

**What problems is Camunda solving and how is that benefiting you?**

We operate in a highly regulated environment, where we perform manual due diligence reviews for our customers by following a series of steps. The Camubda workflow orchestration tool has been helping us streamline these business processes.
We arextrying to incorporate angentic AI capabilities with Camunda 8..

  ### 8. Camunda makes automation easy, its awesome

**Rating:** 5.0/5.0 stars

**Reviewed by:** Piyush T. | IT Engineer, Enterprise (> 1000 emp.)

**Reviewed Date:** July 02, 2025

**What do you like best about Camunda?**

I really like how flexible Camunda is for building and automating business processes. It’s pretty easy to model workflows and the fact that it uses BPMN makes things clear. Also, it works well with other systems which is super helpful when you have lots of different tools to connect. The open-source version is great to get started with and the enterprise features add a lot of power when you need it. I am using it twice a week for my work automation.

**What do you dislike about Camunda?**

The setup can be kinda tricky if you’re new to BPM or automation. The interface feels a bit old and not very user friendly sometimes. Support is ok but can be slow when lots of people need help. Also, some of the cool features are only in the paid enterprise version which might be a problem if you’re on a tight budget.

**What problems is Camunda solving and how is that benefiting you?**

The best part is how it helps both tech people and business folks work together. The docs are good and there’s a big community which makes finding help easier. You can monitor your processes in real time which really helps to spot problems fast. It’s a solid tool for automating stuff and saving time. I use Camunda to first design the BPM and then to automate the task at each step.

  ### 9. Fully DMN-Compatible and Powerful for Complex Use Cases

**Rating:** 4.5/5.0 stars

**Reviewed by:** Swarnava R. | Product Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 28, 2026

**What do you like best about Camunda?**

It’s fully DMN-compatible and can handle building even complicated use cases.

**What do you dislike about Camunda?**

It looks like a legacy tool rather than something that’s truly UI-centric, which isn’t great.

**What problems is Camunda solving and how is that benefiting you?**

It helps me creating DMN flow

  ### 10. Best experience and something new

**Rating:** 5.0/5.0 stars

**Reviewed by:** Hitesh K. | Operations Specialist, Enterprise (> 1000 emp.)

**Reviewed Date:** August 19, 2025

**What do you like best about Camunda?**

Camunda is pretty interesting because it sits right at the intersection of business and tech. What I like best about it is:

1. Clarity & Visualization – You can map business processes visually using BPMN (flowcharts), DMN (decision tables), and CMMN (case management). This makes it easy for both business users and developers to understand what’s going on.


2. Developer-Friendly – Unlike many heavy enterprise workflow tools, Camunda is lightweight, open, and integrates well with microservices, REST APIs, and external systems. Developers can actually enjoy using it instead of feeling locked into a rigid system.


3. Separation of Concerns – Business stakeholders can design the workflow, while engineers hook it into real systems. This reduces misunderstandings and speeds up delivery.

**What do you dislike about Camunda?**

Good question 🙂 — no tool is perfect, and Camunda has its drawbacks too. Here are some of the main things people often dislike about it:

1. Steep Learning Curve –
BPMN/DMN diagrams can look simple, but mastering them (and modeling correctly) takes time. New users sometimes feel overwhelmed by the notation and technical details.


2. Complex Setup & Infrastructure –
Especially with Camunda 8 (the newer SaaS / Zeebe engine), it can feel heavy. Running clusters, configuring Operate/Tasklist/Optimize, or handling Kubernetes adds operational complexity.


3. Limited Low-Code / No-Code –
Compared to some competitors (like Power Automate or Outsystems), Camunda doesn’t try to be a full “citizen developer” tool. Business users often need technical help to go beyond simple workflows.

**What problems is Camunda solving and how is that benefiting you?**

Camunda is mainly solving the problem of how to coordinate and automate complex business processes that involve multiple systems, people, and decisions.

Here’s how that translates into benefits:


---

🔧 Problems Camunda Solves

1. Process Fragmentation

In many companies, processes live partly in people’s heads, spreadsheets, or disconnected apps.

Camunda makes the process explicit with BPMN/DMN diagrams, so everyone sees the same “source of truth.”



2. System Orchestration

Modern businesses use many microservices, APIs, and external systems.

Camunda acts as the orchestrator, ensuring everything runs in the right order, retries if something fails, and handles exceptions

  ### 11. Camunda is excellent for developer-centric process automation

**Rating:** 4.5/5.0 stars

**Reviewed by:** Dhanush N. | Data Scientist, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 21, 2025

**What do you like best about Camunda?**

Camunda’s best aspect is its developer-friendly, standards-based approach to workflow automation. It combines BPMN and DMN for clear process modeling, while giving full flexibility through APIs and integrations. This makes it easy to orchestrate complex microservices and long-running workflows at scale, with strong visibility and control through its monitoring tools.

**What do you dislike about Camunda?**

Camunda is highly powerful, but its main drawback is the steep learning curve and limited out-of-the-box UI/low-code features. While it’s excellent for developers, non-technical users often find it less intuitive compared to more business-user-friendly automation platforms

**What problems is Camunda solving and how is that benefiting you?**

Camunda is solving the challenge of orchestrating complex business processes across microservices and human tasks. It provides end-to-end visibility, ensures process consistency, and automates decision logic with DMN. This helps us reduce manual effort, improve efficiency, and gain better control and transparency over workflows, ultimately speeding up delivery while maintaining compliance

  ### 12. Easy to Understand and Beginner-Friendly

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Telecommunications | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 21, 2026

**What do you like best about Camunda?**

The handling is easy to understand, even for newbies

**What do you dislike about Camunda?**

I have nothing negative to say about the company or the tool itself.

**What problems is Camunda solving and how is that benefiting you?**

Its helping to optimize our ticket system and making processes more visible

  ### 13. Honest Camunda Review

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kshitij G. | Associate Software Engineer, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 21, 2025

**What do you like best about Camunda?**

I like that Camunda gives a very clear and visual way to model processes, and it’s flexible enough to integrate with different systems. It helps make complex workflows easier to understand and manage.

**What do you dislike about Camunda?**

The setup and initial learning curve can be a bit challenging, especially if you’re new to BPMN or process automation. Some parts of the documentation also feel too technical at times.

**What problems is Camunda solving and how is that benefiting you?**

Camunda is helping me automate manual workflows and connect different systems together. This saves time, reduces errors, and makes it easier to track the progress of processes.

  ### 14. Empowering Scalable Workflow Automation with Camunda

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Hospitality | Enterprise (> 1000 emp.)

**Reviewed Date:** October 11, 2025

**What do you like best about Camunda?**

Camunda offers a robust and developer-friendly platform for orchestrating complex workflows across micro services and legacy systems. As a leader in Data Analytics, I appreciate its BPMN based modeling which allows both technical and business teams to collaborate effectively.

**What do you dislike about Camunda?**

While powerful, Camunda’s learning curve can be steep for non-technical stakeholders. The documentation, though extensive, sometimes lacks clarity for advanced use cases. Also, enterprise support and licensing costs can be a barrier for smaller teams or pilot projects.

**What problems is Camunda solving and how is that benefiting you?**

Camunda is solving a critical challenge in enterprise data operations: orchestrating complex, multi-system workflows with precision and scalability. In my role as Director of Data Analytics, we often deal with fragmented processes across legacy systems, cloud platforms, and microservices. Camunda’s BPMN-based orchestration engine allows us to unify these workflows, automate decision logic using DMN, and ensure seamless integration across APIs and RPA bots.

  ### 15. Review

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Banking | Enterprise (> 1000 emp.)

**Reviewed Date:** May 14, 2025

**What do you like best about Camunda?**

The ease of setting up a process. And the speed of it.

**What do you dislike about Camunda?**

The forms can be a bit annoying to work with.

**What problems is Camunda solving and how is that benefiting you?**

It's let's me orchestrate complex processes

  ### 16. High-Quality Process Engine That’s Simple to Work With

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Banking | Enterprise (> 1000 emp.)

**Reviewed Date:** May 20, 2026

**What do you like best about Camunda?**

The qualty of the process engine and simplicity to work with

**What do you dislike about Camunda?**

The limit on deployment documentation on opebshift

**What problems is Camunda solving and how is that benefiting you?**

Supporting with process management

  ### 17. Comprehensive BPM Suite with Excellent Features, But Pricing Is Complex

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Broadcast Media | Enterprise (> 1000 emp.)

**Reviewed Date:** November 27, 2025

**What do you like best about Camunda?**

Camunda is among the most comprehensive BPM products available today. Its full support for BPMN, combined with its reliability and robust features, provides a complete suite for orchestrating your business processes.

**What do you dislike about Camunda?**

The product is quite expensive, and its pricing is not determined solely by the number of processes or hosts. They also take into account whether you have "long running" processes or user tasks. There are so many variables involved that it can be difficult to fully understand the total cost of the suite.

**What problems is Camunda solving and how is that benefiting you?**

Camunda handles technical orchestration within business processes, enabling data enrichment, facilitating information sharing across multiple systems, receiving callbacks, and supporting decision-making.

  ### 18. Orchestration Mindset

**Rating:** 5.0/5.0 stars

**Reviewed by:** Carlos O. | Senior Dev Engineer Lead, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 08, 2025

**What do you like best about Camunda?**

I appreciate the ability to create workflows and use the agent hub, which can automatically make decisions to help my processes reach successful completion. It also has the potential to learn from previous gaps in knowledge, gradually becoming more expert over time.

I’ve always like to orchestrate systems and technologies this will increment my knowledge on architect solutions

**What do you dislike about Camunda?**

So far nothing, I would love them to have more languages support like c# for all connectors

**What problems is Camunda solving and how is that benefiting you?**

Helps us visualize the business process easily and identify our flaws that can be fixed

  ### 19. Powerfull but not easy to use

**Rating:** 2.0/5.0 stars

**Reviewed by:** Snehasish K. | Founder, E-Learning, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 26, 2024

**What do you like best about Camunda?**

In Camunda I got a huge number of integrations which I think is a great thing for me while building my custom flow.

**What do you dislike about Camunda?**

It took me about one week to understand the basics of Camunda

**What problems is Camunda solving and how is that benefiting you?**

I was using Camunda to automate one of my processes, which I was doing early using Java. Then I used Camunda, and using its automation flow I created the same flow with better accuracy for my system.

  ### 20. BPMN support is very good

**Rating:** 4.5/5.0 stars

**Reviewed by:** Masuma R. | Manager, Enterprise (> 1000 emp.)

**Reviewed Date:** May 15, 2025

**What do you like best about Camunda?**

Been working with Camunda for a bit now and honestly, it’s pretty solid. The BPMN support is spot on, and it’s great being able to model processes clearly without needing loads of custom code. Integration’s a breeze too – hooks into REST, Kafka, you name it. The Cockpit’s also handy for keeping an eye on what’s going on under the hood. Plus, being open-source means you’re not locked in, and the community’s decent if you get stuck.

**What do you dislike about Camunda?**

One thing that’s been a bit of a pain with Camunda is the learning curve – especially if you’re new to BPMN or not from a business process background. Took a bit of time to get my head around how everything fits together, and the docs can be a bit dry in places. Once you’re over that hump it’s fine, but yeah, not the smoothest start.

**What problems is Camunda solving and how is that benefiting you?**

Camunda helped us streamline and centralise our workflow automation without needing to cobble together multiple tools. Before, we were looking at using separate systems for orchestration, task handling, and decision logic – Camunda basically let us do all that in one place. Saved us from a lot of integration headaches and kept things way more maintainable.

  ### 21. It’s a top BMMN tool to deliver efficiënties to business

**Rating:** 5.0/5.0 stars

**Reviewed by:** Anindya R. | Software Development Associate Manager, Information Technology and Services, Enterprise (> 1000 emp.)

**Reviewed Date:** May 15, 2025

**What do you like best about Camunda?**

Camunda is great for process automation because it's flexible and developer-friendly. It supports BPMN (Business Process Model and Notation) for clear process visualization and offers strong integration capabilities, making it easy to connect with different systems. Plus, it scales well, whether you're running small workflows or enterprise-level automation.

**What do you dislike about Camunda?**

Camunda is powerful, but like any tool, it has its challenges. One common frustration is that while it's developer-friendly, it can have a steep learning curve for non-technical users. The documentation is extensive, but some users find it complex, especially when troubleshooting issues. Additionally, while Camunda is lightweight, integrating it with certain legacy systems can require extra effort.

**What problems is Camunda solving and how is that benefiting you?**

Camunda tackles process automation by streamlining workflows and ensuring better efficiency. It helps organizations standardize business processes using BPMN, making them easier to visualize, manage, and optimize. By automating repetitive tasks, it reduces human error and frees up time for more strategic work.  

One of its biggest benefits is its ability to integrate well with various systems, enabling businesses to connect legacy applications with modern technologies. For developers, Camunda provides flexibility through open-source accessibility and strong customization options.

  ### 22. Camunda helped us bring structure and clarity to complex processes

**Rating:** 5.0/5.0 stars

**Reviewed by:** Serhii  P. | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 15, 2025

**What do you like best about Camunda?**

I really appreciate how easy it is to visualize and manage business processes with Camunda. The BPMN diagrams make communication with non-technical stakeholders much smoother, and the platform itself is very developer-friendly.

**What do you dislike about Camunda?**

Switching from Drools, it took us a while to get used to modeling logic with BPMN and DMN. At first, it felt less unified compared to writing rules in one place. Some DMN tooling still feels a bit limited.

**What problems is Camunda solving and how is that benefiting you?**

We’re using Camunda to automate our internal performance and salary review process. Before, it was managed manually through spreadsheets and emails, which made tracking and consistency a challenge. With Camunda, we built a clear BPMN workflow that involves HR, managers, and leadership at different stages. Decisions like eligibility or reward level are handled through DMN tables, which makes rules transparent and easy to update. This saves time, reduces errors, and gives us much better visibility into where each review stands.

  ### 23. Process Orchestration can't get better

**Rating:** 4.0/5.0 stars

**Reviewed by:** Karthik G. | Presales Manager, Information Technology and Services, Enterprise (> 1000 emp.)

**Reviewed Date:** October 08, 2025

**What do you like best about Camunda?**

Camunda's open architecture enables process automation through its workflow engine, and the integration of AI into its execution engine brings the benefits of AI and hyper-automation. At the same time, it ensures that AI is used responsibly and within established guardrails.

**What do you dislike about Camunda?**

Could you had a basic UI for organization, to enable them building simple apps easily

**What problems is Camunda solving and how is that benefiting you?**

Process Orchestration 

Use of Agentic Ai along with process orchestration - leasing to Enterprise Agentic Process orchestration

  ### 24. Workflow Automation Platform with Great Flexibility

**Rating:** 5.0/5.0 stars

**Reviewed by:** VIRESH K. | Freelance Software Developer, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 26, 2025

**What do you like best about Camunda?**

it stands out because of ease of modeling processes with BPMN and implementation is smooth frequency of use in daily operations is high features  like integrates with microservices, APIs, Kafka and cloud-native support in Camunda 8 makes scaling easier customer support team is knowledgeable and helpful to resolving technical queries.

**What do you dislike about Camunda?**

it can feel a bit complex for business users who are not technical the ease of use could be improved for non-technical

**What problems is Camunda solving and how is that benefiting you?**

standardize processes using BPMN and DMN making them easier to understand automate

  ### 25. I have not used Camunda personally, but my rating is based on general industry.

**Rating:** 2.0/5.0 stars

**Reviewed by:** Pranay Kumar M. | Business Intelligence Analyst, Information Technology and Services, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 24, 2025

**What do you like best about Camunda?**

I appreciate its flexibility in automating complex workflows and its open-source foundation, which allows for customization and integration with various systems.

**What do you dislike about Camunda?**

Camunda’s initial setup and configuration can be complex, and some users feel that the documentation could be more beginner-friendly. Integration with legacy systems may also require additional effort.

**What problems is Camunda solving and how is that benefiting you?**

Camunda streamlines and automates complex business processes, making workflow management more efficient and transparent. This helps organizations reduce manual effort, improve compliance, and accelerate decision-making, ultimately supporting better operational outcomes.

  ### 26. Best Automation tool

**Rating:** 4.0/5.0 stars

**Reviewed by:** Vaibhav K. | Associate Software Engineer, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 25, 2025

**What do you like best about Camunda?**

The best automation platform for building and automation business process. We can integrate this with other tools so that is very beneficia to build your custom flow.It orchestrates complex processes also.

**What do you dislike about Camunda?**

Dont have a good  documentation about how to use so will require a week to understand how to use.

**What problems is Camunda solving and how is that benefiting you?**

To automate a your workflow using a integration of other tools that is best, that is means itintegrating our infra components and making a more clear and visible

  ### 27. Fast, logical and fun

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Banking | Enterprise (> 1000 emp.)

**Reviewed Date:** October 08, 2025

**What do you like best about Camunda?**

The architecture and the implementation of BPMN concepts while still advancing the science of business processing really clicks with me. 

I find very difficult to understand and learn in chaos.

**What do you dislike about Camunda?**

Technical Documentation should be more prevalent and deeper. As a Technical Architect I want to be sure my deliveries are not only aligned with the essence of a BPM Engine but to the development philosophies of the product itself. This way I can avoid reinventing the wheel and putting the project in a situation of constant catch up.

**What problems is Camunda solving and how is that benefiting you?**

Two words: Kill emails.

  ### 28. My thoughts on Camunda

**Rating:** 4.0/5.0 stars

**Reviewed by:** Joris B. | IT Architect, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 15, 2025

**What do you like best about Camunda?**

I like the fact that Camunda makes it easy to structure complex processes. Visual models are very useful when dealing with business people or non-technical people - they get everyone on the same page without the need to dive immediately into the code.

**What do you dislike about Camunda?**

It can be a bit overwhelming at first, especially if you're new to BPMN or process modeling. Some parts seem a little too complex for what they're trying to do, and it's not always easy to find your way around.

**What problems is Camunda solving and how is that benefiting you?**

Camunda helps us make our processes clear and manageable, rather than drowning in code or emails. It's great for getting business and technical teams on the same page, and it keeps us flexible when we need to update or control workflows.

  ### 29. Fantastic holistic process automation

**Rating:** 5.0/5.0 stars

**Reviewed by:** Sundar K. | Enterprise (> 1000 emp.)

**Reviewed Date:** October 08, 2025

**What do you like best about Camunda?**

Beyond BPMN beyond deterministic orchestration beyond dynamic orchestration is where I see Camunda at today 

The ability to weave all of the current state (Legacy) with all the above capabilities to build new realm of  future everyday

**What do you dislike about Camunda?**

Domain restricted exposure 

Talk to me I will tell you more

**What problems is Camunda solving and how is that benefiting you?**

Process evolution

  ### 30. Reviews for Camunda

**Rating:** 4.0/5.0 stars

**Reviewed by:** Vipul P. | Vice Chair, Enterprise (> 1000 emp.)

**Reviewed Date:** August 22, 2025

**What do you like best about Camunda?**

Seamless app performance and making heafty automations very easy.

**What do you dislike about Camunda?**

Users and employees report potential downsides to Camunda, including a steep learning curve for technical and non-technical users, high costs, complex setup and self-management, challenges with data migration to new versions, and concerns about a non-startup-like culture that asks for startup intensity without equivalent rewards

**What problems is Camunda solving and how is that benefiting you?**

Camunda solves problems related to business process complexity and inefficiency by providing a platform for process automation and orchestration.

  ### 31. Great experience

**Rating:** 4.5/5.0 stars

**Reviewed by:** Animesh R. | Enterprise (> 1000 emp.)

**Reviewed Date:** October 08, 2025

**What do you like best about Camunda?**

I had a great experience and found the application to be very knowledgeable. Overall, I was impressed by how well it worked and the expertise it demonstrated.

**What do you dislike about Camunda?**

There was nothing about the conference that I disliked.

**What problems is Camunda solving and how is that benefiting you?**

We use process orchestration to automate our workflows and streamline our operations.

  ### 32. New to the tool; excited to learn more

**Rating:** 3.5/5.0 stars

**Reviewed by:** Louise S. | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 08, 2025

**What do you like best about Camunda?**

From what I've seen at CamundaCon, it is a powerful tool for agentic automation.  I like the flexibility it offers and seemingly low effort onboarding

**What do you dislike about Camunda?**

I would need more experience with the tool to know what I dislike.

**What problems is Camunda solving and how is that benefiting you?**

We have not yet implemented a Camunda solution

  ### 33. A Great tool for Process Orchestration

**Rating:** 4.5/5.0 stars

**Reviewed by:** Benjamin D. | Undergraduate Teaching Assistant, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 07, 2025

**What do you like best about Camunda?**

The advance AI integrations and the easiness of implementation on business!

**What do you dislike about Camunda?**

That I did not knew about Camunda before.

**What problems is Camunda solving and how is that benefiting you?**

They are making "tesious" or unnecessary long processes quicker. Which is better for someone owning a business and for the Customer itself! Win win for both.

  ### 34. Camunda as a solution

**Rating:** 4.0/5.0 stars

**Reviewed by:** Rizwan S. | Enterprise (> 1000 emp.)

**Reviewed Date:** May 14, 2025

**What do you like best about Camunda?**

There are multiple things that are good about Camunda, especially with the new AI agents that will help model our processess even quicker. Another feature i like is the token simulation to do a walk through and identify potential problems.

**What do you dislike about Camunda?**

We are using the self managed version, due to concerns regards dealing with PI data. We eould like to use the SaaS version if these concerns were not there.
One thing that I fo not like too much is the user interaction of the Camunda Desktop. It is difficult for business users to interact with, due to a very technical way for navigating through the interface.

**What problems is Camunda solving and how is that benefiting you?**

Integrating our infra components and making the process more visible

  ### 35. Great process engine, advanced AI orchestration

**Rating:** 4.5/5.0 stars

**Reviewed by:** Aias M. | Software Engineering Team Lead, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 07, 2025

**What do you like best about Camunda?**

This platform operates both in the cloud and as a standalone solution. It is a market leader, offering connectivity and integrations with nearly every system.

**What do you dislike about Camunda?**

Nothing yet, I would love it to be fully open source again.

**What problems is Camunda solving and how is that benefiting you?**

Orchestration of business processes.

  ### 36. Camunda loves its product

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Consulting | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 15, 2025

**What do you like best about Camunda?**

The people at Camunda really love their product and the whole idea of business process driven IT solutions. 

And at the same time, they are an engineering company, not a product sales organization with a few engineers in the background that should build a few features for the next version at the lowest possible cost.

At Camunda the engineers are visible and really drive the development based on customer needs.

As a result of that, the product provides the fullest vision of what an enterprise state machine requires and they've just shown that they are keeping up with the market and IT landscape by adding AI capabilities with AI ad hoc subprocesses in the upcoming version.

**What do you dislike about Camunda?**

Camunda 7 used to provide an open source option. With Camunda 8 they had to leave this track, but this has left a gap in their offering.

**What problems is Camunda solving and how is that benefiting you?**

As a consulting company we help others to solve their problems.

  ### 37. Camunda: The Ideal Solution for BPMN Workflows

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Banking | Enterprise (> 1000 emp.)

**Reviewed Date:** May 15, 2025

**What do you like best about Camunda?**

Camunda provides a powerful and flexible platform for modeling and automating business processes using BPMN. What I find most helpful is the ease of integration with existing systems and the ability to visualize complex workflows clearly. Its open architecture allows seamless integration with microservices, and the Camunda Cockpit offers excellent visibility and monitoring of running processes.

**What do you dislike about Camunda?**

Camunda has a steep learning curve, especially for new users unfamiliar with BPMN or process automation concepts. The documentation, while comprehensive, can sometimes be overwhelming or lacking in real-world examples. Additionally, setting up and customizing the platform in enterprise environments may require significant development effort and expertise. The UI of the Cockpit and Tasklist could also be more intuitive and modern.

**What problems is Camunda solving and how is that benefiting you?**

Camunda helps streamline and automate complex case processing workflows in banks by providing a clear, BPMN-based visualization of all process steps. This transparency improves compliance, reduces manual errors, and ensures standardized execution across departments.

  ### 38. Very well organised and worth it!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Insurance | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 15, 2025

**What do you like best about Camunda?**

What I like best about Camunda is its developer-friendly approach to process automation—especially its strong foundation in BPMN (Business Process Model and Notation), combined with its open architecture. A few standout aspects:
	1.	BPMN-first design: Camunda treats BPMN not just as a diagram but as executable code. That makes it easy for business and tech teams to collaborate without losing precision or control.
	2.	Open and flexible: Unlike many automation platforms, Camunda doesn’t lock you into a rigid ecosystem. You can integrate it with virtually anything—REST APIs, Kafka, RPA bots, microservices, legacy systems, etc.
	3.	Camunda 8 (SaaS + Zeebe): The move to Zeebe as the process engine brought true horizontal scalability and made it easier to run in cloud-native environments (like Kubernetes).
	4.	Operate, Tasklist & Optimize: These built-in tools provide great visibility into process execution, human task management, and data-driven insights—without needing to bolt on third-party software.
	5.	Community and Documentation: Camunda has a strong developer community, excellent docs, and a transparent product roadmap. It’s easy to get started, and there’s lots of shared knowledge out there.

In short: Camunda offers the power of enterprise-grade orchestration without sacrificing developer autonomy or flexibility. That’s rare.

**What do you dislike about Camunda?**

What I dislike about Camunda (short and honest):
	•	Steep learning curve for BPMN newcomers.
	•	Operate UI can feel clunky for large-scale monitoring.
	•	Connector development sometimes lacks polish and flexibility.
	•	Cloud pricing for Camunda 8 SaaS may be high for smaller teams.
	•	Limited built-in support for long-running human tasks compared to alternative

**What problems is Camunda solving and how is that benefiting you?**

Helping us to automate and manage our proceses

  ### 39. Great Start into Process Automation with Camunda – Some Setup Challenges at First

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Consulting | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 14, 2025

**What do you like best about Camunda?**

I’ve been working with Camunda for about a year now, and I really enjoy how intuitive and powerful it is for modeling and automating business processes. The BPMN approach is clear and easy to follow, and I appreciate the way processes can be visualized and managed. What I especially like is how frequently new features are released – it’s great to see the platform evolving and improving continuously.

**What do you dislike about Camunda?**

The initial setup was a bit challenging. Getting everything up and running took more time than expected, especially for someone who isn’t deeply experienced with infrastructure or DevOps. But once the setup is done, working with Camunda is smooth and productive.

**What problems is Camunda solving and how is that benefiting you?**

At our company, Camunda is helping us automate an internal performance accounting process that previously involved a lot of manual work and was prone to errors. The process requires coordination between several different systems, which made it complex and inefficient when handled by hand. With Camunda, we’ve been able to streamline and automate these workflows, significantly reducing the risk of mistakes and saving valuable time. It’s made the entire process more reliable, transparent, and easier to manage.

  ### 40. Why Camunda is the best?

**Rating:** 4.0/5.0 stars

**Reviewed by:** Mert M. | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 15, 2025

**What do you like best about Camunda?**

Camunda is so flexible and customizable. As a developer if you do things that helps to business people(like element templates), its easy to use for them. Also it has such a good performance and has so much scalability.

**What do you dislike about Camunda?**

For me l, installation is quite hard and sometimes its hard to run it with following the documentation.

**What problems is Camunda solving and how is that benefiting you?**

We are using the Camunda in FinTech. We are making money transfer, customer account opening and more and more banking transactions. With Camunda's flexibility, we are implementing our own methods and connectors which gives easy to use to our users. Also Camunda solved our performance problem which we used another product before.

  ### 41. Camunda for data coverage for GDPR

**Rating:** 5.0/5.0 stars

**Reviewed by:** Mohan K. | Associate Director - UK &amp; Europe, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 14, 2025

**What do you like best about Camunda?**

A robust BPMN engine, but pair it with domain-specific tools for full coverage.Camunda excels in automating data governance workflows (approvals, validations, lineage tracking) with its BPMN-based orchestration. Its strong integrations (APIs, databases) and audit logs enhance compliance. The open-source version is cost-effective, while enterprise offers scalability. However, it lacks built-in metadata management, requiring third-party tools (e.g., Collibra).

**What do you dislike about Camunda?**

Camunda’s BPMN-based workflow designer made it easy to model complex data governance processes, such as data validation, approval workflows, and metadata management.

Strong Integration Capabilities – It seamlessly connected with our existing data systems (databases, APIs, and ETL tools), enabling smooth data lineage tracking and policy enforcement.

**What problems is Camunda solving and how is that benefiting you?**

Data deletion and governance

  ### 42. Ease of use and adoption

**Rating:** 4.5/5.0 stars

**Reviewed by:** Ron J. | Enterprise (> 1000 emp.)

**Reviewed Date:** October 08, 2025

**What do you like best about Camunda?**

very easy to use. The app team love the interface and usability.  Cost benefit is better than competition.

**What do you dislike about Camunda?**

The support still has room to improve, but it appears to be making progress.

**What problems is Camunda solving and how is that benefiting you?**

Pharmacy process orchestration.

  ### 43. Great conference

**Rating:** 5.0/5.0 stars

**Reviewed by:** Vish S. | Associate Director - MES IT Business Partner for CTGM, Enterprise (> 1000 emp.)

**Reviewed Date:** October 08, 2025

**What do you like best about Camunda?**

Lot of learning on Agentic AI tools. Love the deterministic and dynamic ai merge

**What do you dislike about Camunda?**

Some content was repetitive. Could be better to have hands on sessions

**What problems is Camunda solving and how is that benefiting you?**

Lot of manual processes are being automated

  ### 44. Process Transformation specialist

**Rating:** 5.0/5.0 stars

**Reviewed by:** Sujith T. | Enterprise (> 1000 emp.)

**Reviewed Date:** October 08, 2025

**What do you like best about Camunda?**

Open architecture, scalability, standardized, one of the best orchestration engines

**What do you dislike about Camunda?**

Bit coded when compared to other pure play bpm products in the market

**What problems is Camunda solving and how is that benefiting you?**

Providing our process automation services with our customers

  ### 45. Camunda for business orchestration

**Rating:** 5.0/5.0 stars

**Reviewed by:** Srinivas V. | Delivery Head, Enterprise (> 1000 emp.)

**Reviewed Date:** October 07, 2025

**What do you like best about Camunda?**

Easy and scalable solution set for implementing AgenticAi based process automation and orchestration.

**What do you dislike about Camunda?**

Nothing as of now, looking to new connectors to enterprise systems

**What problems is Camunda solving and how is that benefiting you?**

Autonomous Automation and data orchestration

  ### 46. Great experience

**Rating:** 4.5/5.0 stars

**Reviewed by:** Yvens P. | Enterprise (> 1000 emp.)

**Reviewed Date:** October 08, 2025

**What do you like best about Camunda?**

Camnundacon was informative and very motivating. Learned quite a bit and looking forward to move our company forward.

**What do you dislike about Camunda?**

The possibilities to support my business needs

**What problems is Camunda solving and how is that benefiting you?**

Digital transformation

  ### 47. New agentic AI features are promising

**Rating:** 5.0/5.0 stars

**Reviewed by:** Elango C. | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 08, 2025

**What do you like best about Camunda?**

New agentic AI features are promising, really looking forward for the 8.8

**What do you dislike about Camunda?**

Noting specific to add, it’s a good event

**What problems is Camunda solving and how is that benefiting you?**

Automation of infra failover

  ### 48. Good for simplle work

**Rating:** 4.5/5.0 stars

**Reviewed by:** Piotr B. | Konsultant, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 24, 2025

**What do you like best about Camunda?**

Ability for collaboration, easy of using.

**What do you dislike about Camunda?**

Lack of links as a separate field. Some errors in import of BPMN files. Some problems with large models.

**What problems is Camunda solving and how is that benefiting you?**

Easy platform for work and exchange of business processes models.

  ### 49. Good orchestration software

**Rating:** 3.0/5.0 stars

**Reviewed by:** Deepak K. | Enterprise (> 1000 emp.)

**Reviewed Date:** October 07, 2025

**What do you like best about Camunda?**

Good orchestration software but upgrading is expensive

**What do you dislike about Camunda?**

upgrading is expensive and seems cumbersome

**What problems is Camunda solving and how is that benefiting you?**

Business use cases specific to our area

  ### 50. A great business orchestration platform

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Consulting | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 08, 2025

**What do you like best about Camunda?**

- BPMN - Based on standards, embracing and quickly adding new technologies like Agentic AI, MCP, A2A, etc. Business accessible, but built for true development SDLC.

**What do you dislike about Camunda?**

The built in user interfaces and task management portal are not robust enough for complex scenarios, so outside tools are needed for complex processes.

**What problems is Camunda solving and how is that benefiting you?**

Orchestrating business protectors a variety of industries


## Camunda Discussions
  - [How the task list can be customised? Or what is the custom task list that you use?](https://www.g2.com/discussions/how-the-task-list-can-be-customised-or-what-is-the-custom-task-list-that-you-use) - 1 comment, 1 upvote
  - [How to solve optimistic locking exception](https://www.g2.com/discussions/how-to-solve-optimistic-locking-exception) - 1 comment, 1 upvote
  - [Is Camunda BPM free?](https://www.g2.com/discussions/camunda-platform-is-camunda-bpm-free) - 1 comment
  - [Is Camunda BPM free?](https://www.g2.com/discussions/is-camunda-bpm-free) - 1 comment
  - [What can Camunda do?](https://www.g2.com/discussions/what-can-camunda-do) - 1 comment

- [View Camunda pricing details and edition comparison](https://www.g2.com/products/camunda/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-09+06%3A41%3A44+-0500&secure%5Bsession_id%5D=3c25f343-ac89-4c22-92cb-ad6f3ee10824&secure%5Btoken%5D=7417e514d9af2aa97032e2aab2d0dd1362e0659ec95ad32ad0423bed048c455e&format=llm_user)
## Camunda Integrations
  - [Advantco Google Cloud Platform (GCloud)](https://www.g2.com/products/advantco-google-cloud-platform-gcloud/reviews)
  - [Angular](https://www.g2.com/products/angular/reviews)
  - [MCP Cloud](https://www.g2.com/products/mcp-cloud/reviews)
  - [PostgreSQL](https://www.g2.com/products/postgresql/reviews)
  - [PostGrid Print &amp; Mail](https://www.g2.com/products/postgrid-print-mail/reviews)
  - [REST](https://www.g2.com/products/rest/reviews)

## Camunda Features
**Setup**
- Activities
- Flows
- Dependencies
- Notifications

**Model Development**
- Process Mapping - Simulation Software
- Abstraction - Simulation Software
- Model Creation - Simulation Software

**Integration**
- Data
- Applications

**Generative AI**
- AI Text Generation
- AI Text Summarization

**Functionality - Process Orchestration**
- Peak Demand Handling
- Process Customization
- Process Automation
- Workflow Management
- High-Stakes Process Automation

**Workflow Design & Integration - AI Orchestration**
- Dependency Management
- Workflow Coordination
- Multi-Provider API Connectivity
- Multi-Step Workflow Creation
- Enterprise System Integration
- Real-Time Data Pipelines

**Process Management**
- Process Overview
- Process Analysis
- Real-Time Process Monitoring
- Unstructured Processes
- API Connection
- Intelligence
- Document Approval

**Management**
- Updates
- Audit Trail
- Integration

**Performance Metrics**
- Statistics - Simulation Software
- Performance Visualization - Simulation Software

**Business Logic**
- Authoring Business Logic
- Testing Business Logic
- Model Development

**Integration & Adaptability - Process Orchestration**
- Third-Party Software Integration
- Endpoint Integration
- Intuitive Process Design
- Real-Time Process Monitoring
- Business Process Adaptation
- Customer-Facing Process Management
- Multi-Endpoint Execution

**Performance Optimization & Analytics - AI Orchestration**
- Workflow Performance Dashboards
- Workflow Reporting
- Resource Utilization Monitoring
- Computational Resource Management
- Dynamic Scaling
- Component Monitoring

**Customization**
- Process Design
- Process Repository
- No-Code App Development
- Low-Code App Development

**Visualizations**
- Verification - Simulation Software
- Real-World Visualization - Simulation Software

**Management**
- Catalog
- Collaboration

**Generative AI**
- AI Text Generation

**Governance & Compliance Controls - AI Orchestration**
- Regulatory Compliance
- Governance Policy Enforcement
- Role-Based Access Control
- Audit Trail Management
- Security Protocols

**Collaboration**
- Permissions for Sharing
- Data Unification
- Accessibility
- Process Routing

**Analytics**
- Simulation

**Agentic AI - Workflow Management**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Deployment**
- Integration

**Agentic AI - Business Process Management**
- Multi-step Planning
- Autonomous Task Execution
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Generative AI**
- AI Text Generation
- AI Text Summarization

**Agentic AI - Decision Management Platforms**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Process Development**
- Process Routing

## Top Camunda Alternatives
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