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Compare AssetTrack for ServiceNow and Snipe-IT

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At a Glance
AssetTrack for ServiceNow
AssetTrack for ServiceNow
Star Rating
(10)4.3 out of 5
Market Segments
Enterprise (80.0% of reviews)
Information
Entry-Level Pricing
No pricing available
Learn more about AssetTrack for ServiceNow
Snipe-IT
Snipe-IT
Star Rating
(23)4.6 out of 5
Market Segments
Mid-Market (63.6% of reviews)
Information
Entry-Level Pricing
No pricing available
Learn more about Snipe-IT
AI Generated Summary
AI-generated. Powered by real user reviews.
  • Reviews say Snipe-IT excels in ease of use with a score of 9.5, making it a favorite among users who appreciate a user-friendly interface, while AssetTrack for ServiceNow, with a lower rating of 4.3, has been noted for its complexity in navigation.
  • Users report that Snipe-IT's asset tracking capabilities, particularly in hardware asset inventory (9.8) and software asset inventory (9.6), are robust and intuitive, whereas AssetTrack for ServiceNow has received mixed feedback on its asset discovery features, scoring only 8.6.
  • Reviewers mention that Snipe-IT's central dashboard (9.0) provides a comprehensive overview of asset management, which users find beneficial for quick decision-making, while AssetTrack for ServiceNow's dashboard has been described as less intuitive, impacting user experience.
  • G2 users highlight Snipe-IT's strong support quality (8.3), noting that the team is responsive and helpful, whereas AssetTrack for ServiceNow has been critiqued for slower response times in support, affecting user satisfaction.
  • Users on G2 appreciate Snipe-IT's product direction, scoring a perfect 10.0, indicating a clear roadmap and commitment to continuous improvement, while AssetTrack for ServiceNow's product direction has not received the same level of confidence from users.
  • Reviewers mention that Snipe-IT's ease of setup (8.5) is a significant advantage, allowing teams to get started quickly, in contrast to AssetTrack for ServiceNow, which has been reported to have a more complicated setup process, leading to longer onboarding times.
Featured Products
Pricing
Entry-Level Pricing
AssetTrack for ServiceNow
No pricing available
Snipe-IT
No pricing available
Free Trial
AssetTrack for ServiceNow
No trial information available
Snipe-IT
No trial information available
Ratings
Meets Requirements
Not enough data
8.6
16
Ease of Use
Not enough data
9.5
16
Ease of Setup
Not enough data
8.5
13
Ease of Admin
Not enough data
9.1
13
Quality of Support
Not enough data
8.3
11
Has the product been a good partner in doing business?
Not enough data
9.5
10
Product Direction (% positive)
Not enough data
10.0
16
Features by Category
Not enough data
Not enough data
Asset Definition
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Asset Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
9.0
51
Asset Inventory
Not enough data
9.8
10
Not enough data
9.6
9
Not enough data
Not enough data
Not enough data
9.5
7
Not enough data
8.6
6
Generative AI
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Management
Not enough data
9.0
8
Not enough data
8.6
6
Not enough data
8.0
5
Not enough data
Not enough data
ServiceNow Store AppsHide 2 FeaturesShow 2 Features
Not enough data
Not enough data
ServiceNow Apps
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
AssetTrack for ServiceNow
AssetTrack for ServiceNow
Snipe-IT
Snipe-IT
AssetTrack for ServiceNow and Snipe-IT are categorized as IT Asset Management
Unique Categories
AssetTrack for ServiceNow
AssetTrack for ServiceNow is categorized as ServiceNow Store Apps and Asset Tracking
Snipe-IT
Snipe-IT has no unique categories
Reviews
Reviewers' Company Size
AssetTrack for ServiceNow
AssetTrack for ServiceNow
Small-Business(50 or fewer emp.)
0%
Mid-Market(51-1000 emp.)
20.0%
Enterprise(> 1000 emp.)
80.0%
Snipe-IT
Snipe-IT
Small-Business(50 or fewer emp.)
22.7%
Mid-Market(51-1000 emp.)
63.6%
Enterprise(> 1000 emp.)
13.6%
Reviewers' Industry
AssetTrack for ServiceNow
AssetTrack for ServiceNow
Information Technology and Services
30.0%
Automotive
10.0%
Airlines/Aviation
10.0%
10.0%
10.0%
Other
30.0%
Snipe-IT
Snipe-IT
Information Technology and Services
18.2%
Computer Software
13.6%
Primary/Secondary Education
9.1%
Financial Services
9.1%
Staffing and Recruiting
4.5%
Other
45.5%
Most Helpful Reviews
AssetTrack for ServiceNow
AssetTrack for ServiceNow
Most Helpful Favorable Review
Abhinay E.
AE
Abhinay E.
Verified User

It was a great app that can seamlessly integrate with SN and automates the receiving, purchasing and procurement process of asset management

Most Helpful Critical Review
NK
narendra k.
Verified User

finding the asset if with multiple same names

Snipe-IT
Snipe-IT
Most Helpful Favorable Review
Verified User
G
Verified User in Computer Software

able to add components as well as accessories

Most Helpful Critical Review
Alternatives
AssetTrack for ServiceNow
AssetTrack for ServiceNow Alternatives
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Snipe-IT
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Discussions
AssetTrack for ServiceNow
AssetTrack for ServiceNow Discussions
Monty the Mongoose crying
AssetTrack for ServiceNow has no discussions with answers
Snipe-IT
Snipe-IT Discussions
can snipe-it integrated with ticketing tool ?
1 comment
PP
No, it can't.Read more
Monty the Mongoose crying
Snipe-IT has no more discussions with answers