Excellent customer service for multiple destination
9/10 i am dealing with multiple issues from an inefficient booking tool that does not allow the user to book multiple cities, which forces you to call through to their GENERAL call centre (no dedicated agents are assigned to the customers - it's just pick...
I have found it very easy to book, change and cancel reservations for flights and hotels via TripActions. I mainly use it for business travel and love the integrations with loyalty numbers and the airlines and hotels. I can easily pick rooms that earn me...
Customer service was really, really bad. She said "trust us, your flight was booked." Um, no, Alaska Airlines agents said otherwise...twice. The TA agent sounded exasperated like she had no other option and tried to blame it on me being a "Jr" after my...
Excellent customer service for multiple destination
I have found it very easy to book, change and cancel reservations for flights and hotels via TripActions. I mainly use it for business travel and love the integrations with loyalty numbers and the airlines and hotels. I can easily pick rooms that earn me...
9/10 i am dealing with multiple issues from an inefficient booking tool that does not allow the user to book multiple cities, which forces you to call through to their GENERAL call centre (no dedicated agents are assigned to the customers - it's just pick...
Customer service was really, really bad. She said "trust us, your flight was booked." Um, no, Alaska Airlines agents said otherwise...twice. The TA agent sounded exasperated like she had no other option and tried to blame it on me being a "Jr" after my...