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Compare Ambassador Software and Referral Factory 
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At a Glance
Market Segments
Small-Business (48.6% of reviews)
Small-Business (78.9% of reviews)
Entry-Level Pricing
No pricing available
$95.00 Per Month
Ambassador Software
Star Rating
(73)4.5 out of 5
Market Segments
Small-Business (48.6% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Ambassador SoftwareReferral Factory
Star Rating
(170)4.8 out of 5
Market Segments
Small-Business (78.9% of reviews)
Pros & Cons
Entry-Level Pricing
$95.00 Per Month
Free Trial is available
Browse all 4 pricing plansAmbassador Software vs Referral Factory
When assessing the two solutions, reviewers found Referral Factory easier to use, set up, and administer. Reviewers also preferred doing business with Referral Factory overall.
- Reviewers felt that Referral Factory meets the needs of their business better than Ambassador Software.
- When comparing quality of ongoing product support, reviewers felt that Referral Factory is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Referral Factory over Ambassador Software.
Pricing
Entry-Level Pricing
Ambassador Software
No pricing availableReferral Factory
Starter
$95.00
Per Month
- 500 users
- 1 campaign
- Rewards & Integrations
Free Trial
Ambassador Software
No trial information availableReferral Factory
Free Trial is available
Ratings
Meets Requirements
8.6
66
9.4
145
Ease of Use
8.6
69
9.6
149
Ease of Setup
7.6
60
9.5
75
Ease of Admin
8.6
57
9.7
62
Quality of Support
9.2
67
9.7
143
Has the product been a good partner in doing business?
9.2
58
9.7
60
Product Direction (% positive)
8.5
68
9.6
146
Features by Category
Email Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Online Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Campaign Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Social
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting & Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Marketing Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Campaign Creation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Distribution
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Collection
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Messenger
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Channels
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customers
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Conversational Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Detection
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Fraud Detection
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Link Options
8.7
34
9.5
28
9.3
34
9.5
28
8.5
28
9.2
25
Agentic AI - Affiliate Marketing
7.8
6
Not enough data
8.6
6
Not enough data
8.6
6
Not enough data
7.5
6
Not enough data
7.8
6
Not enough data
8.1
6
Not enough data
Tracking Options
8.5
33
9.0
26
8.8
31
9.4
27
8.2
30
9.1
25
Affiliate Management
8.2
26
9.3
25
8.9
32
9.4
25
8.5
31
9.3
26
Platform Content
Not enough data
9.1
11
Not enough data
8.9
11
Not enough data
9.4
11
Basics
Not enough data
8.9
12
Not enough data
8.8
12
Not enough data
8.8
12
Performance
Not enough data
9.0
12
Not enough data
9.2
12
Not enough data
8.5
12
Additional Functionality
Not enough data
8.8
12
Not enough data
9.0
12
Not enough data
8.9
12
Platform
Not enough data
8.5
12
Not enough data
8.9
12
Not enough data
9.2
12
Not enough data
9.3
12
Not enough data
9.3
12
Not enough data
8.9
12
Not enough data
9.0
12
Not enough data
9.0
12
Survey Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Survey Customization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Survey Insights
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Survey
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Rewards & Incentives
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Rewards and Incentives
Not enough data
Not enough data
Not enough data
Not enough data
Loyalty Experience
8.3
12
Not enough data
8.8
12
Not enough data
8.3
12
Not enough data
8.2
12
Not enough data
6.9
12
Not enough data
6.3
12
Not enough data
Loyalty Platform
8.2
12
Not enough data
7.4
12
Not enough data
7.9
12
Not enough data
7.2
12
Not enough data
8.1
12
Not enough data
Agentic AI - Loyalty Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Conversational AI - Conversational Commerce Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform integration - Conversational Commerce Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics and Reporting - Conversational Commerce Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Customer Advocacy
6.9
7
Not enough data
7.6
7
Not enough data
6.9
6
Not enough data
Discovery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Insight
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Mobile
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Ambassador Software and Referral Factory are categorized as Affiliate Marketing and Customer Advocacy
Unique Categories
Ambassador Software is categorized as Loyalty Management, Marketing Automation, Survey, Conversational Marketing, Rewards and Incentives, Conversational Commerce Platforms, and Fraud Detection
Referral Factory is categorized as Sweepstakes and Employee Referral
Reviews
Reviewers' Company Size
Ambassador Software
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Referral Factory
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
10.0%
Information Technology and Services
7.1%
Financial Services
7.1%
Leisure, Travel & Tourism
5.7%
Health, Wellness and Fitness
5.7%
Other
64.3%
Marketing and Advertising
20.5%
Financial Services
6.0%
Computer Software
6.0%
Information Technology and Services
5.4%
Education Management
5.4%
Other
56.6%
Discussions
Ambassador Software has no discussions with answers
What is referral feature?
1 Comment
KS
A referral feature usually refers to the features you look for when choosing your referral software. Here are some tips on what to look for in your referral...Read more
What is a referral tracking system?
1 Comment
Official Response from Referral Factory
A referral tracking system is a collection of tools to track and monitor the ROI of your referral program. You can track things like referrals generated...Read more
What does Referral Factory do?
1 Comment
KS
Plug and play software to build, launch, and manage your referral program. Referral Factory has been voted the #1 software to use for customer referral...Read more
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