Compare Alhena AI and Moveworks 
At a Glance
Market Segments
Small-Business (67.6% of reviews)
Enterprise (75.0% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Alhena AI
Star Rating
(34)4.9 out of 5
Market Segments
Small-Business (67.6% of reviews)
Entry-Level Pricing
No pricing available
Learn more about Alhena AIMoveworks
Star Rating
(41)4.6 out of 5
Market Segments
Enterprise (75.0% of reviews)
Entry-Level Pricing
No pricing available
Learn more about MoveworksSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Moveworks excels in its Natural Language Understanding (NLU) with a score of 8.9, allowing for effective communication and understanding of user queries, while Gleen AI shines in Complex Query Handling with a remarkable score of 9.5, making it better suited for intricate user interactions.
- Reviewers mention that Gleen AI offers superior Quality of Support with a score of 9.9, indicating a highly responsive and helpful support team, whereas Moveworks, with a score of 8.9, has room for improvement in this area.
- G2 users highlight that Gleen AI's Ease of Setup is notably higher at 9.6, making it more user-friendly for new adopters compared to Moveworks, which has a score of 8.7, suggesting a more complex onboarding process.
- Users on G2 report that Moveworks has a strong Self-Service Experience with a score of 9.7, allowing users to find solutions independently, while Gleen AI's score in this area is not specified, indicating a potential gap in self-service capabilities.
- Reviewers say that Gleen AI's Generative AI capabilities in both AI Text Generation and AI Text Summarization are rated at 9.2, showcasing its advanced content creation features, while Moveworks lags behind with lower scores of 8.1 in both categories.
- Users report that Gleen AI's Data Security and Reliability scores are both at 9.7, indicating a strong emphasis on protecting user data and ensuring consistent performance, whereas Moveworks scores lower at 8.1 in both areas, raising concerns about its security measures.
Featured Products
Sponsored
Alhena AI
(34)
Bot Platforms
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InsertChat
(3)
Bot Platforms
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Customerly
(34)
Bot Platforms
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Pricing
Entry-Level Pricing
Alhena AI
No pricing availableMoveworks
No pricing availableFree Trial
Alhena AI
No trial information availableMoveworks
No trial information availableRatings
Meets Requirements
9.2
33
8.7
34
Ease of Use
9.7
34
9.3
34
Ease of Setup
9.6
24
8.7
25
Ease of Admin
9.7
20
8.7
20
Quality of Support
9.9
33
8.9
32
Has the product been a good partner in doing business?
10.0
20
9.7
21
Product Direction (% positive)
9.7
34
8.9
32
Features by Category
Messenger
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Channels
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customers
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Responses
Not enough data
8.7
21
Not enough data
8.5
19
Not enough data
8.9
21
Automation - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
8.6
7
Not enough data
8.3
21
Not enough data
8.0
16
Autonomy - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
8.1
6
Not enough data
8.1
6
Responses
8.6
20
Not enough data
9.1
21
Not enough data
9.4
20
Not enough data
8.6
21
Not enough data
8.3
17
Not enough data
Platform
9.4
20
Not enough data
8.8
21
Not enough data
8.8
20
Not enough data
8.8
20
Not enough data
7.9
17
Not enough data
7.7
18
Not enough data
8.6
19
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Conversational Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Support Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Customer Support
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Artificial Intelligence
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data
9.7
10
8.1
6
9.7
10
8.1
6
Interaction
9.5
10
6.7
6
9.7
10
8.3
6
9.5
10
8.1
6
9.7
10
8.6
6
9.2
10
8.1
6
Learning
9.7
10
9.4
6
9.3
10
7.5
6
Content Generation
9.2
10
8.3
6
9.3
10
8.6
6
System
9.5
10
8.6
6
9.5
10
6.7
6
9.3
10
6.4
6
9.3
10
8.1
6
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Feature Not Available
Not enough data
Self-Service Experience
9.7
5
Not enough data
9.0
5
Not enough data
8.3
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Self-Service Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Alhena AI and Moveworks are categorized as AI Chatbots
Unique Categories
Alhena AI is categorized as Customer Service Automation, Conversational Marketing, Chatbots, Customer Self-Service, and Conversational Support
Moveworks is categorized as Bot Platforms and AI Agents
Reviews
Reviewers' Company Size
Alhena AI
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Moveworks
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
26.5%
Computer Software
20.6%
Retail
11.8%
Apparel & Fashion
8.8%
Consumer Services
5.9%
Other
26.5%
Information Technology and Services
35.0%
Computer Software
20.0%
Financial Services
7.5%
Telecommunications
5.0%
Hospital & Health Care
5.0%
Other
27.5%
Most Helpful Reviews
Alhena AI
Most Helpful Favorable Review
Harendra P.
Verified User in Retail
Gleen AI's response quality is outstanding. In addition, the responsiveness of the Gleen team is amazing. The Gleen team was there for us at every step of the process -- from documentation, to pre-implementation, to post-implementation and ongoing...
Most Helpful Critical Review
Moveworks
Most Helpful Favorable Review
Rnet2611 N.
Verified User in Financial Services
In a short period, the tool has been able to improve our MTTR and can do the work of one full-time analyst. The customer success team is outstanding job supporting out goals.
Most Helpful Critical Review
Vatsal G.
Verified User in Information Services
It's not very easy to integrate it with very technical businesses. I think the flows will have to be set up before the product can be used. The security is still an issue as, it becomes very difficult for someone to control the level of access. It becomes...
Harendra P.
Verified User in Retail
Gleen AI's response quality is outstanding. In addition, the responsiveness of the Gleen team is amazing. The Gleen team was there for us at every step of the process -- from documentation, to pre-implementation, to post-implementation and ongoing...
Rnet2611 N.
Verified User in Financial Services
In a short period, the tool has been able to improve our MTTR and can do the work of one full-time analyst. The customer success team is outstanding job supporting out goals.
Vatsal G.
Verified User in Information Services
It's not very easy to integrate it with very technical businesses. I think the flows will have to be set up before the product can be used. The security is still an issue as, it becomes very difficult for someone to control the level of access. It becomes...
Alternatives
Discussions
Alhena AI has no discussions with answers
Moveworks has no discussions with answers
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