Compare Alexa for Business and IBM watsonx Assistant

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At a Glance
Alexa for Business
Alexa for Business
Star Rating
(43)4.2 out of 5
Market Segments
Small-Business (57.1% of reviews)
Information
Entry-Level Pricing
No pricing available
Learn more about Alexa for Business
IBM watsonx Assistant
IBM watsonx Assistant
Star Rating
(322)4.4 out of 5
Market Segments
Enterprise (42.5% of reviews)
Information
Entry-Level Pricing
Free
Free Trial is available
Browse all 3 pricing plans
Featured Products

Alexa for Business vs IBM watsonx Assistant

When assessing the two solutions, reviewers found Alexa for Business easier to use and do business with overall. However, reviewers preferred the ease of set up with IBM watsonx Assistant, along with administration.

  • Reviewers felt that Alexa for Business meets the needs of their business better than IBM watsonx Assistant.
  • When comparing quality of ongoing product support, reviewers felt that Alexa for Business is the preferred option.
  • For feature updates and roadmaps, our reviewers preferred the direction of IBM watsonx Assistant over Alexa for Business.
Pricing
Entry-Level Pricing
Alexa for Business
No pricing available
IBM watsonx Assistant
Lite (Digital only)
Free
Browse all 3 pricing plans
Free Trial
Alexa for Business
No trial information available
IBM watsonx Assistant
Free Trial is available
Ratings
Meets Requirements
8.8
28
8.6
221
Ease of Use
8.6
28
8.5
228
Ease of Setup
7.0
5
8.1
154
Ease of Admin
8.0
5
7.9
137
Quality of Support
8.9
27
8.1
201
Has the product been a good partner in doing business?
9.7
5
8.4
135
Product Direction (% positive)
7.5
28
9.2
203
Features by Category
Not enough data
9.0
329
Responses
Not enough data
8.9
49
Not enough data
8.8
49
Not enough data
9.1
49
Automation - AI Agents
Not enough data
8.9
6
Not enough data
9.0
5
Not enough data
9.3
5
Not enough data
9.0
5
Not enough data
9.0
5
Platform
Not enough data
9.0
48
Not enough data
8.9
49
Not enough data
8.5
44
Autonomy - AI Agents
Not enough data
9.0
5
Not enough data
Not enough data
Not enough data
10.0
5
Not enough data
8.7
5
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Not enough data
Responses
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Categories
Categories
Shared Categories
Alexa for Business
Alexa for Business
IBM watsonx Assistant
IBM watsonx Assistant
Alexa for Business and IBM watsonx Assistant share no categories
Unique Categories
Alexa for Business
Alexa for Business is categorized as Chatbots
IBM watsonx Assistant
IBM watsonx Assistant is categorized as Bot Platforms and AI Agents
Reviews
Reviewers' Company Size
Alexa for Business
Alexa for Business
Small-Business(50 or fewer emp.)
57.1%
Mid-Market(51-1000 emp.)
23.8%
Enterprise(> 1000 emp.)
19.0%
IBM watsonx Assistant
IBM watsonx Assistant
Small-Business(50 or fewer emp.)
37.2%
Mid-Market(51-1000 emp.)
20.3%
Enterprise(> 1000 emp.)
42.5%
Reviewers' Industry
Alexa for Business
Alexa for Business
Higher Education
14.3%
Information Technology and Services
11.9%
Education Management
7.1%
Real Estate
4.8%
Marketing and Advertising
4.8%
Other
57.1%
IBM watsonx Assistant
IBM watsonx Assistant
Information Technology and Services
17.9%
Computer Software
13.0%
Telecommunications
5.3%
Banking
5.0%
Automotive
4.3%
Other
54.5%
Most Helpful Reviews
Alexa for Business
Alexa for Business
Most Helpful Favorable Review
Dee M.
DM
Dee M.
Verified User in Management Consulting

I LOVE I can book a Lyft or Uber and I also enjoy the Skill Finder.

Most Helpful Critical Review
Verified User in Marketing and Advertising
GM
Verified User in Higher Education

depends on your business size and requirements since this is a paid service model, not everyone can benefit from this

IBM watsonx Assistant
IBM watsonx Assistant
Most Helpful Favorable Review
Katherine S.
KS
Katherine S.
Verified User

The best for me is the ability of artificial intelligence watson, is how to interact with a human being, gives you advice on improvements in processes such as sales, interactions with your clientele, where you can even have keywords of your company recorded...

Most Helpful Critical Review
Verified User
G
Verified User in Consumer Services

Implementation of NLP needs a lot of library/ assets for: acronym, slang, context, sentiment analysis, topic categorization, etc, which are not readily available. Even the product is powerful, it takes time to build those assets on top of the...

Alternatives
Alexa for Business
Alexa for Business Alternatives
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IBM watsonx Assistant
IBM watsonx Assistant Alternatives
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Discussions
Alexa for Business
Alexa for Business Discussions
Monty the Mongoose crying
Alexa for Business has no discussions with answers
IBM watsonx Assistant
IBM watsonx Assistant Discussions
Is IBM Watson assistant free?
2 comments
LS
You can start for free, small scale up to 1000 Monthly users and 10000 messages per month. https://www.ibm.com/products/watson-assistant/pricing Then pay...Read more
How can I learn advance level learning of IBM Watson?
1 comment
SB
You could take the watson assistant foundation course and earn an IBM certified Acclaim badge for...Read more
How can I integrate Watson Assistant to Watson Language Translator
1 comment
SB
Here is an example integration by the leader of the product management team in 2018 including links to code...Read more