--- title: Alexa for Business Reviews meta_title: 'Alexa for Business Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 45 reviews by the users' company size, role or industry to find out how Alexa for Business works for a business like yours. aggregate_rating: rating_value: 4.2 review_count: 45 scale: '5' date_modified: '2026-07-07' parent_category: name: Conversational Intelligence url: https://www.g2.com/categories/conversational-intelligence --- # Alexa for Business Reviews **Vendor:** Amazon Web Services (AWS) **Category:** [Chatbots Software](https://www.g2.com/categories/chatbots) **Average Rating:** 4.2/5.0 **Total Reviews:** 45 ## About Alexa for Business Alexa for Business is a service that enables organizations to integrate Alexa, Amazon's voice assistant, into their workplace environments. It provides tools for deploying and managing Alexa-enabled devices, users, and skills at scale, enhancing productivity and streamlining operations. Key Features and Functionality: - Meeting Room Management: Simplifies conference room experiences by allowing voice-activated control of meetings and equipment. Employees can start meetings with commands like "Alexa, start the meeting," reducing reliance on manual controls. - Employee Productivity: Enables users to access calendars, join meetings, and manage emails through voice commands. Alexa can read emails, provide daily schedules, and set reminders, facilitating efficient task management. - Device and User Management: Offers centralized management of shared Alexa devices and user accounts. Administrators can assign skills, monitor device status, and manage user permissions through the Alexa for Business console. - Custom Skills Development: Allows organizations to create private skills tailored to their specific needs, such as providing company information, reporting issues, or ordering supplies, thereby enhancing internal processes. Primary Value and Solutions: Alexa for Business addresses common workplace challenges by automating routine tasks and providing hands-free access to information and services. It enhances meeting efficiency, reduces administrative overhead, and supports a more connected and responsive work environment. By leveraging voice technology, organizations can improve employee productivity and satisfaction while optimizing resource utilization. ## Alexa for Business Pros & Cons **What users like:** - Users find that **easy creation** with Alexa for Business saves time, allowing focus on more important tasks. (1 reviews) - Users appreciate the **time-saving scheduling** capabilities of Alexa for Business, allowing them to focus on essential tasks. (1 reviews) - Users highlight the **time-saving features** of Alexa for Business, allowing them to prioritize more important tasks. (1 reviews) ## Alexa for Business Reviews ### 1. Easy Meeting Voice Commands, but Noise Cancellation and Recognition Need Work **Rating:** 2.0/5.0 stars **Reviewed by:** Khushboo C. | Business Analyst, Enterprise (> 1000 emp.) **Reviewed Date:** June 01, 2026 **What do you like best about Alexa for Business?** The voice commands are easy when you are in a meeting and want to maintain the decorum and don't want to leave the rhythm of the discussion **What do you dislike about Alexa for Business?** The noice cancellation and voice recognition are not that great. It requires additional configurations for connecting with non amazon devices **What problems is Alexa for Business solving and how is that benefiting you?** Just some routine tasks and meeting room management for the meetings ### 2. Efficient Voice Assistant for the Workplace, but with Privacy Concerns **Rating:** 4.5/5.0 stars **Reviewed by:** Rahul C. | Back End Developer, Mid-Market (51-1000 emp.) **Reviewed Date:** July 08, 2025 **What do you like best about Alexa for Business?** What I like best about Alexa for Business is its ability to streamline meetings and tasks with simple voice commands, saving time and boosting productivity. **What do you dislike about Alexa for Business?** What I dislike about Alexa for Business is the limited customization for enterprise-specific needs and occasional concerns around privacy and data security in corporate environments. **What problems is Alexa for Business solving and how is that benefiting you?** Alexa for Business solves the problem of meeting room inefficiency and manual scheduling by enabling voice-controlled actions like starting meetings, managing calendars, and controlling smart devices. This reduces setup time, minimizes IT support needs, and enhances overall workplace productivity. ### 3. The Best you can choose **Rating:** 5.0/5.0 stars **Reviewed by:** Tierra S. | CEO of Chocolaate Records and Performing Artist, Performing Arts, Small-Business (50 or fewer emp.) **Reviewed Date:** January 27, 2025 **What do you like best about Alexa for Business?** By streamlining tasks like scheduling meetings, joining conference calls, setting reminders, and accessing information, Alexa for Business helps employees save time and focus on more important work. **What do you dislike about Alexa for Business?** I do not have anything that i do not like about it **What problems is Alexa for Business solving and how is that benefiting you?** Coordinating meetings, sharing information, and staying connected can be challenging, especially in larger organizations. Alexa for Business simplifies communication through voice-activated calls, messaging, and access to shared resources. ### 4. Very useful **Rating:** 5.0/5.0 stars **Reviewed by:** Patricia E. | Brand Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** December 13, 2022 **What do you like best about Alexa for Business?** It helps to increase the audience and reach mayor target internationally. People from different countries can see the products without a proble and easy payments. **What do you dislike about Alexa for Business?** Prices are quite high in comparison with other applications. Also it's difficult to find a partnership with express to send products easily and confortable to our customers. **What problems is Alexa for Business solving and how is that benefiting you?** Time issues. It is difficult to find a nice balance beetween orders and reply customer questions at the same time. It's easy to scheduled an answer and it helps. ### 5. Alexa for businesses **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Executive Office | Mid-Market (51-1000 emp.) **Reviewed Date:** November 17, 2020 **What do you like best about Alexa for Business?** Alexa will recall appointments and biz meetings **What do you dislike about Alexa for Business?** Nothing much disliked about Alexa , is a handy tool **What problems is Alexa for Business solving and how is that benefiting you?** To know about any business details ### 6. Improves Employees Productivity **Rating:** 4.5/5.0 stars **Reviewed by:** Rohan S. | Senior Data Engineed, Enterprise (> 1000 emp.) **Reviewed Date:** June 12, 2019 **What do you like best about Alexa for Business?** - Nice service to bring Alexa for Enterprises & Businesses - Allows to book meeting room, check meeting room availability, Start Conference Call - Helps to answers general queries of Guests & Employees - Employees can easily place IT/Admin request through this - Alexa Skills can be distributed within Company only - Provided all Alexa Device management from a single portal **What do you dislike about Alexa for Business?** - Alexa for Business service is available in United States only - Price of enrolling device into Alexa for Business is a bit higher **Recommendations to others considering Alexa for Business:** Must try this service to improve productivity of employees **What problems is Alexa for Business solving and how is that benefiting you?** - Alexa for Business helps in Conference Room availability checking & Booking - Helps employees on their desk to speed up their routine work - Allow to distribute skill within Company only ### 7. It is a perfect product for employee productivity **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** June 20, 2019 **What do you like best about Alexa for Business?** I like Alexa it gives room for more productivity at work. Manage schedules. It's a great tool to set reminders, timers, keep track of appointments and much more **What do you dislike about Alexa for Business?** Nothing for now only that is a a bit pricey but I believe who knows what they want would afford it at all cost **Recommendations to others considering Alexa for Business:** It is a fully-managed service that allows the connection of multiple same product which is alexa devices in in an office **What problems is Alexa for Business solving and how is that benefiting you?** It provides many benefits for the business,it is a great tool for reminders able to do a lot of task within a short period of time . She is able to start meetings, and can also be use to check availability of offices ### 8. Very handy for the office, but skills interface still clunky **Rating:** 4.0/5.0 stars **Reviewed by:** Caroline Lee S. | News Editor, Small-Business (50 or fewer emp.) **Reviewed Date:** July 24, 2018 **What do you like best about Alexa for Business?** Alexa solves a lot of the logistical problems that our business has had in the past. We no longer occupy a physical office, so having the ability to schedule for the group and when the few of us do meet having the ability to easily start conference calls means our communication has just gone up. **What do you dislike about Alexa for Business?** The skills interface for Alexa, both business and personal, needs some work. It requires remembering the exact wording and remembering which skills exist in the first place to be able to comfortably use them. This makes it harder to share among colleagues. I also feel like the pay structure is a little odd — it's inexpensive, but so inexpensive that I feel like it should just be free given that the Alexa device itself is free to use. I'd be happy to pay to add skills to it, but the other features it offers don't seem to be reflected in the cost. **What problems is Alexa for Business solving and how is that benefiting you?** Streamlined communication. This is what we primarily use it for. We don't have an office manager since our office is remote, so it's on us to create conference calls and to organize the everyday needs we have to communicate with each other. It means that the administrative work doesn't take time out of our regular work day and accordingly makes everything run much more smoothly. ### 9. Makes office hours more productive **Rating:** 5.0/5.0 stars **Reviewed by:** Chintan P. | Technical Lead, Information Technology and Services, Enterprise (> 1000 emp.) **Reviewed Date:** October 26, 2018 **What do you like best about Alexa for Business?** Provides employee a new way, how meetings & presentations conducted into office. Provides a next generation interface to employee to interact with Company's existing eco systems by implementing in-house alexa skills. Easy integrations with Microsoft Office 365, Microsoft Exchange, Google Calendar. Most popular feature used by me are Meeting Room booking, Raising Administration Tickets & Conducting meeting over alexa. **What do you dislike about Alexa for Business?** Alexa For Business service is available only in USA as of now. Would be great if expanded to other country. Pricing of Alexa for business is a bit high. **Recommendations to others considering Alexa for Business:** Good for Medium/Large organisations who wants to improve productivity of their employees. **What problems is Alexa for Business solving and how is that benefiting you?** Easy & next generation interface for Online Meeting, Presentations, Day to Day Office work, Office Administration, etc User can easily do certain tasks just by voice command while doing his / her normal work. ### 10. Alexa forever! **Rating:** 5.0/5.0 stars **Reviewed by:** Sachi V. | Sales Associate, Apparel & Fashion, Small-Business (50 or fewer emp.) **Reviewed Date:** July 24, 2018 **What do you like best about Alexa for Business?** I love that Alexa allows me to be more productive during my workday. She helps me manage my schedules and keeps me on task. It's a great tool to set reminders, timers, keep track of appointments etc. **What do you dislike about Alexa for Business?** One thing I dislike is the sometimes she doesn't quite understand me and it causes me to repeat myself **Recommendations to others considering Alexa for Business:** Take some time configuring her to meet your personal needs, this will allow for the best user experience in my opinion. Once you know everything she can do, it will take some time getting used to but it really makes life easier! **What problems is Alexa for Business solving and how is that benefiting you?** Alex provides many benefits for the business in that, I am able to ask her to do tasks that would normally take up a little bit of my time allowing me to use that time for something else. She is able to start meetings, allow me to see which conference rooms are available and more. ### 11. A fully-managed service to control all out smart devices **Rating:** 4.0/5.0 stars **Reviewed by:** Akshay N. | Founding Partner(Technology), Computer Software, Mid-Market (51-1000 emp.) **Reviewed Date:** July 24, 2018 **What do you like best about Alexa for Business?** Since we have integrated alexa in our meeting rooms thus the employees can join meetings in conference rooms by saying, "Alexa, start the meeting". Alexa turns on the video conferencing equipment, dials into our conference call, and facilitates the start of the meeting with no need of involving any IT guy to help for the same. Also, we have built our own alexa app for our customers by which they can get an overview of their account by just using a couple of voice commands. **What do you dislike about Alexa for Business?** Since Alexa does not save voice signature thus it makes it easy for any passerby to call the Alexa wake word and interrupt the meeting by giving useless commands. Alexa sometimes also catches wake words from between the conversations and perform unnecessary actions. **Recommendations to others considering Alexa for Business:** Alexa for Business is a fully-managed service that allows the connection of multiple Alexa devices in the office. **What problems is Alexa for Business solving and how is that benefiting you?** Alexa for Business will integrate with Office 365 and Google's G Suite, and it will also support on-premises Exchange for business users to handle calendar scheduling and other processes. It also gives us easy control for many apps that we use in our organization. ### 12. I love Alexa for business! **Rating:** 4.5/5.0 stars **Reviewed by:** McKenna B. | Diagnostic Medical Sonographer, Hospital & Health Care, Small-Business (50 or fewer emp.) **Reviewed Date:** July 19, 2018 **What do you like best about Alexa for Business?** Alexa is basically a virtual assistant that helps you out with tasks around the office. You can set up reminders to get things done, tell Alexa to complete a task, and even dial into phone calls for you. I think it's very beneficial to have especially when you have a busy schedule to manage and to-do lists that seem never ending. **What do you dislike about Alexa for Business?** The only thing I don't really like about it is Alexa listens to every conversation you have within the office. It kind of makes me a little paranoid and be careful about what I say so it doesn't come back and bite me in the butt someday. **What problems is Alexa for Business solving and how is that benefiting you?** At my workplace, it was hard to get things done in a certain amount of time and/or remember what needs to be done before I left. Having Alexa around as a reminder of what to do and when to do it was super nice and that in turn, benefits the company. ### 13. Integrates my voice with my buisness. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** July 24, 2018 **What do you like best about Alexa for Business?** Able to order products with a simple command without needing to search for it along with simple reorder commands. Don’t need my phone book anymore to reach clients, just say call who ever and it calls. My calendar is easy to setup and keeps me notified of important events. Controls my lighting for my office with simple commands. I like the face that Alexa helps out with my meetings. **What do you dislike about Alexa for Business?** I don’t like the fact that I have to activate every gesture using the Alexa app, doesn’t always tell you if the app is free or not when activating over the echo itself before activating. Can’t set an alarm more that 24 hrs in advance and can’t set multiple alarms without the Alexa app. **Recommendations to others considering Alexa for Business:** Makes your life easier and keeps you on track, just with a few annoying things you need to always have the app nearby for. **What problems is Alexa for Business solving and how is that benefiting you?** I’m solving problems with communication, product ordering and reordering, schedules, and meetings. ### 14. Alexa - Help My Business **Rating:** 4.0/5.0 stars **Reviewed by:** Zach M. | Business Development Representative, Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** July 24, 2018 **What do you like best about Alexa for Business?** Alexa's voice activated commands make it easy to set up reminders for your day, make calls, and be hands free while working. Alexa helps improve efficiency in the office, while also helping with convenience. **What do you dislike about Alexa for Business?** Alexa can have a hard time reading some voice commands from certain people which is an issue at times. Also, the pricing is a bit steep for the benefits, in my opinion. **Recommendations to others considering Alexa for Business:** Try it out! Amazon has some great products that are typically cheaper than competitors! **What problems is Alexa for Business solving and how is that benefiting you?** Alexa helps with daily reminders, and convenience in the office. An additional benefit that I have realized is that it spices up the office and makes simple tasks more enjoyable. ### 15. Very Efficient **Rating:** 5.0/5.0 stars **Reviewed by:** Maria D. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 24, 2018 **What do you like best about Alexa for Business?** Quick. Understands and do not have to repeat yourself. Very helpful **What do you dislike about Alexa for Business?** Sometimes I have to restart if it's slow. Once I end up rebooting the system then it takes a while for the system to start up again which can definitely hace an effect on how the work day is managing **Recommendations to others considering Alexa for Business:** Maybe have different types of setting with Alexa with voice selection. Also enhancing the microphone would be a good option. Making a smaller model in order to be able to have such a system available at the desk in order to have the device on the desk. **What problems is Alexa for Business solving and how is that benefiting you?** More efficiency. Yes it has. It makes my job much easier ### 16. Alexa, a new wave of disruption in voice technology for business **Rating:** 4.0/5.0 stars **Reviewed by:** Shobhit S. | AVP, Small-Business (50 or fewer emp.) **Reviewed Date:** July 24, 2018 **What do you like best about Alexa for Business?** I can join the video conference meeting by saying 'Alexa, let's start the meeting'. Make phone calls, hands-free, and can also send messages on your behalf. Alexa can quickly check calendars, help schedule meetings, manage to-do lists, and set reminders, thanks to integrations with the likes of Salesforce, Concur, SAP. **What do you dislike about Alexa for Business?** This input is already in English and does not require translation. It seems to be a statement about a device or system that occasionally does not respond well to voice commands. **What problems is Alexa for Business solving and how is that benefiting you?** AWS aims to simplify and offer a management plan for the Alexa-powered smart office. AWS will also benefit from the fact that all of Alexa's intelligence is cloud-based. Attempt to integrate all devices with the help of Alexa. ### 17. Communication and Tech all in one! **Rating:** 5.0/5.0 stars **Reviewed by:** Robert J. | General Manager, Marketing and Advertising, Mid-Market (51-1000 emp.) **Reviewed Date:** July 24, 2018 **What do you like best about Alexa for Business?** Alexa for business makes it easy for us to have an intercom system that is easily moved, while having other skills built in to help with other basic tasks that save time and money. **What do you dislike about Alexa for Business?** I can’t think of any huge dislikes except for maybe being able to use language more naturally would be nice. Eliminate all the keywords. **What problems is Alexa for Business solving and how is that benefiting you?** Employees are happier! Being able to turn a light on or off, call someone a couple offices over, send a message to IT, all without having to think really reduces stress ### 18. Organized Collaboration **Rating:** 5.0/5.0 stars **Reviewed by:** Melanie E. | Owner, Retail, Small-Business (50 or fewer emp.) **Reviewed Date:** July 24, 2018 **What do you like best about Alexa for Business?** The ability to collaborate with teammates **What do you dislike about Alexa for Business?** There was really nothing I did not like. **Recommendations to others considering Alexa for Business:** I have used it on two projects where I was collaborating with others on web projects. The others were on other continents in both cases and this was a useful way to collaborate and assign tasks and be able to view what was happening with the project as a whole. **What problems is Alexa for Business solving and how is that benefiting you?** Being able to work with team members half a world away has been the best benefit ### 19. Alexa will be a game changer **Rating:** 4.0/5.0 stars **Reviewed by:** Anthony L. S. | Principal, Accounting, Small-Business (50 or fewer emp.) **Reviewed Date:** April 27, 2018 **What do you like best about Alexa for Business?** Alexa skills have made the product more useful to my specific business. Voice is the future. Easy to use platform with lots of great, game-changing information. **What do you dislike about Alexa for Business?** Alexa will often misunderstand the directions making it a time waster to go back thru the channels and communicate multiple times. **Recommendations to others considering Alexa for Business:** Voice is where the business world is headed in my opinion. The Alexa product is highly intuitive and has a sleek design that works seamlessly with my Alexa device. **What problems is Alexa for Business solving and how is that benefiting you?** Speed and accuracy is the business problem that I am solving as I became a new user of this products. Alexa gets me timely information fast. ### 20. Great Program heading in the Right Direction **Rating:** 4.5/5.0 stars **Reviewed by:** Mariah F. | Financial Aid Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** July 24, 2018 **What do you like best about Alexa for Business?** I love that unlike other AI's, she actually understands what I am saying without having to repeat it over and over. **What do you dislike about Alexa for Business?** I sometimes feel like I have to speak really loud for it to understand me. **What problems is Alexa for Business solving and how is that benefiting you?** It is like having a personal assistant that I do not have to pay! ### 21. Amazing **Rating:** 5.0/5.0 stars **Reviewed by:** Elijah C. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 24, 2018 **What do you like best about Alexa for Business?** Works awesome it can respond to request quickly with no issues unlike the google home. **What do you dislike about Alexa for Business?** sometimes there can be a delay in the response **What problems is Alexa for Business solving and how is that benefiting you?** my overall productive has improved because of alexa for business it's basically a PA at your hands 24/7/365 ### 22. I Love All of the Features **Rating:** 4.5/5.0 stars **Reviewed by:** Dee M. | Executive Assistant, Financial Services, Small-Business (50 or fewer emp.) **Reviewed Date:** April 24, 2018 **What do you like best about Alexa for Business?** I LOVE I can book a Lyft or Uber and I also enjoy the Skill Finder. **What do you dislike about Alexa for Business?** I cannot request an Uber pool and it cannot translate an entire translation. **Recommendations to others considering Alexa for Business:** Alexa for Business provides help around the office such as by providing directions, finding an open conference room, dimming the lights or lowering the blinds, reporting a building equipment problem, or ordering new supplies. **What problems is Alexa for Business solving and how is that benefiting you?** Managing my to-do list and ordering supplies is A LOT easier and smoother. It allows me to focus on other projects. ### 23. Alexa for business **Rating:** 3.5/5.0 stars **Reviewed by:** Stephanie J. | Teacher, Education Management, Enterprise (> 1000 emp.) **Reviewed Date:** July 24, 2018 **What do you like best about Alexa for Business?** It helps you to stay organized with your business and stay on task. **What do you dislike about Alexa for Business?** You must speak clear on it will not understand you **What problems is Alexa for Business solving and how is that benefiting you?** Amazon Alexa can help solve this problem by acting as an intelligent assistant at work ### 24. Alexa for business purposes **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Building Materials | Mid-Market (51-1000 emp.) **Reviewed Date:** July 24, 2018 **What do you like best about Alexa for Business?** The ease of asking rather then your typical figuring out proper typing into a search engine like a regular browser search like google or yahoo require. **What do you dislike about Alexa for Business?** There are points where Alexa doesn’t fully understand what questions are being asked of her, but I’m sure since she’s AI she will continue to learn as she grows. **What problems is Alexa for Business solving and how is that benefiting you?** Different questions that come up that needs quick answers within the building industry. They can be product related, general inquires, etc. ### 25. My experience with Alexa for Business **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Small-Business (50 or fewer emp.) **Reviewed Date:** July 31, 2018 **What do you like best about Alexa for Business?** The best thing about Alexa is that it is so easy to use. It eases out most of the daily works. **What do you dislike about Alexa for Business?** The only thing I disliked about it is when sometimes it doesn't understand. **Recommendations to others considering Alexa for Business:** It's certainly something to try out. It is really amazing. **What problems is Alexa for Business solving and how is that benefiting you?** I mainly use it for the person uses. The benefits of using it is immense as it eases out most of the hectic stuffs we face daily. ### 26. Alexa for Business is useful and helps working individuals stay more focused throughout the work day **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Mid-Market (51-1000 emp.) **Reviewed Date:** July 20, 2018 **What do you like best about Alexa for Business?** I like that Alexa for Business is able to remind me of scheduled appointments, schedule my work day, and help me stay on top of tasks. **What do you dislike about Alexa for Business?** There is not a real con that I have regarding Alexa for business **What problems is Alexa for Business solving and how is that benefiting you?** Alexa for business has allowed for ease of flow of the work day. I have realized that Alexa can help start a virtual meeting and can help me remember details for my part of the work day. ### 27. Alexa for Business **Rating:** 4.5/5.0 stars **Reviewed by:** Sam H. | Enterprise (> 1000 emp.) **Reviewed Date:** July 24, 2018 **What do you like best about Alexa for Business?** I love the mobility available with the app. **What do you dislike about Alexa for Business?** I dislike that Alexa still listens to everything, even after I'm done speaking to her. **Recommendations to others considering Alexa for Business:** Speak clearly and be specific **What problems is Alexa for Business solving and how is that benefiting you?** Its hands free Alexa understands what I say ### 28. Useful but at the same time more of a gimmick then a need **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Design | Small-Business (50 or fewer emp.) **Reviewed Date:** July 24, 2018 **What do you like best about Alexa for Business?** Makes simple searches easy and effortless without having to always go to a computer or smart phone **What do you dislike about Alexa for Business?** I honestly don’t dislike much of anything about it, although as I said in my header it’s more of a gimmick then something I actually need **What problems is Alexa for Business solving and how is that benefiting you?** Honestly it’s not any sort of ground breaking or earth shattering software, aside from the ease of a voice search or setting reminders I could function without it ### 29. Alexa for business as intelligence base **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Business Supplies and Equipment | Small-Business (50 or fewer emp.) **Reviewed Date:** July 24, 2018 **What do you like best about Alexa for Business?** With a proper integration Alexa can help you with a lot of automated tasks. The user gets an integrated platform where they can choose between speech and writing. While it can be seamless integrated with there regular use at home. **What do you dislike about Alexa for Business?** The cloudsharing where you give sometimes more integrated data then you wish as a company especially with the gdpr regulations in the eu. **What problems is Alexa for Business solving and how is that benefiting you?** Integrated help platform and ordering new standard services ### 30. Convenient **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** May 20, 2018 **What do you like best about Alexa for Business?** I like the fact that there is a convenience factor with alexa for business. You can have your hands full and be able to experience the greatness of being the most efficient. **What do you dislike about Alexa for Business?** I dislike the fact that sometimes alexa wouldn’t be very responsive. I could say something and she would not understand it and ask me to repeat it, which can be tiresome even though it’s on rare occasions. **What problems is Alexa for Business solving and how is that benefiting you?** Business problems i’m solving is being less efficient. Whether it be playing a tune for focus or a quick clarification on a fact, alexa’s there. Overall convenience. ### 31. Voice Assistant to office **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Enterprise (> 1000 emp.) **Reviewed Date:** July 24, 2018 **What do you like best about Alexa for Business?** Saves time in setting up usual tasks related to meetings or daily work Connects to conference rooms Joining video calls Setting up video equipment Give directions **What do you dislike about Alexa for Business?** depends on your business size and requirements since this is a paid service model, not everyone can benefit from this **What problems is Alexa for Business solving and how is that benefiting you?** Save time and effort from daily set up tasks Time efficiently used Quick and easy to use ### 32. My Alexa Experience **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Consumer Services | Small-Business (50 or fewer emp.) **Reviewed Date:** July 24, 2018 **What do you like best about Alexa for Business?** Alexa is a time saver and helps to get things done without me having to stop and do it. It’s simply as delegating tasks to someone else **What do you dislike about Alexa for Business?** Sometimes had to repeat myself. I couldn’t say things too fast so I’d that to make sure my speech was super clear and loud **What problems is Alexa for Business solving and how is that benefiting you?** Scheduling was easy to do. Kept me organized and print reminders ### 33. The secretary of the future! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Education Management | Enterprise (> 1000 emp.) **Reviewed Date:** July 24, 2018 **What do you like best about Alexa for Business?** I love how Alexa can automatically call into conference calls- and order snacks for the office! **What do you dislike about Alexa for Business?** I wish the API was more accessible. We use proprietary HR software and our coding team could not integrate Alexa's API into our software. **What problems is Alexa for Business solving and how is that benefiting you?** It is a great time and effort saver so I can focus on the problems that really matter. ### 34. Alexa for Business **Rating:** 2.0/5.0 stars **Reviewed by:** Verified User in Mental Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** July 24, 2018 **What do you like best about Alexa for Business?** Alexa for business is fabulous. One touch and I can reorder all my needs. I love it!! Great job Alexa! **What do you dislike about Alexa for Business?** Alexa sometimes orders two of things and refund are a bit of work. I wish it was less sensitive sometimes **What problems is Alexa for Business solving and how is that benefiting you?** Ordering can be difficult and tasking. One button ordering is the new in and I love it!! ### 35. Fun trial use with the Alexa **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospitality | Small-Business (50 or fewer emp.) **Reviewed Date:** July 24, 2018 **What do you like best about Alexa for Business?** I like how fun and new the concept of Alexa for Business is. We utilized the product for our morning announcements and meetings. **What do you dislike about Alexa for Business?** It seemed that at occasions we did not utilize it at it's full capacity. Primary uses were for meetings, messages, and communication. **What problems is Alexa for Business solving and how is that benefiting you?** New way to communicate with our teams ### 36. Excellent software **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Higher Education | Mid-Market (51-1000 emp.) **Reviewed Date:** July 24, 2018 **What do you like best about Alexa for Business?** The best thing is ease of use and the comfortable while writing code. The performance is really good **What do you dislike about Alexa for Business?** Sometimes it gets more complicated when too much data is being loaded to the software **What problems is Alexa for Business solving and how is that benefiting you?** Performance low when large data set is there Great when you work with small portion of data ### 37. Saves me a ton of time and money **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** July 24, 2018 **What do you like best about Alexa for Business?** The ease of purchasing makes this totally worth it **What do you dislike about Alexa for Business?** There really isn’t anything I dislike. Sometimes Alexa doesn’t get the word right but it’s nothif major **What problems is Alexa for Business solving and how is that benefiting you?** Multitasking is huge. I cover the front office for My moms business a lot and this saves me a lot of time ### 38. Exciting at first, but glitchy soon after **Rating:** 1.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** July 20, 2018 **What do you like best about Alexa for Business?** Voice command is the way of the future and very cool! **What do you dislike about Alexa for Business?** I often feel that Alexa is unable to interpret and respond to simple commands. **What problems is Alexa for Business solving and how is that benefiting you?** Being able to enable skills at a large scale is incredibly efficient and cuts down on time dedicated by staff with IT responsibilities. ### 39. Alexa for Business **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Electrical/Electronic Manufacturing | Mid-Market (51-1000 emp.) **Reviewed Date:** April 24, 2018 **What do you like best about Alexa for Business?** I like the fact that Alexa for Business provides help around the office such As giving us directions or even booking a conference room, I also like the easiness of scheduling a meeting or making calls. It’s so easy to use. **What do you dislike about Alexa for Business?** I don’t like that you have to pay for this service when Alexa got home can almost do the same thing. **What problems is Alexa for Business solving and how is that benefiting you?** I have no major problems but Alexa can be a bit more responsive and hopefully in the future it will have Moreno information than what currently does. ### 40. Alexa works for business too! **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Enterprise (> 1000 emp.) **Reviewed Date:** July 24, 2018 **What do you like best about Alexa for Business?** Alexa for Business allows team members to start meetings without specific members being present **What do you dislike about Alexa for Business?** Voice recognition can be difficult to verify between different team members **What problems is Alexa for Business solving and how is that benefiting you?** Alexa for Business helps to make collaboration between team members happen with ease, and helps with multitaskings ### 41. Super helpful **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Enterprise (> 1000 emp.) **Reviewed Date:** July 24, 2018 **What do you like best about Alexa for Business?** I love being able to multitask while using Alexa **What do you dislike about Alexa for Business?** Setting up was a little difficult, but once we got that out of the way, we never ran into any other problems. **What problems is Alexa for Business solving and how is that benefiting you?** We were able to get more done in less time. ### 42. I use Alexa every day, at home and now work! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** April 24, 2018 **What do you like best about Alexa for Business?** I love the reminders feature and being able to use Alexa to keep me focused by keeping me aware. **What do you dislike about Alexa for Business?** There are some app compatibility issues that leave you left wanting but I am sure that it is just because it is so new. **Recommendations to others considering Alexa for Business:** Alexa is great especially for users that are willing to learn how to best take advantage of it. There is a small learning curve but the advantages are endless. **What problems is Alexa for Business solving and how is that benefiting you?** Time management is our biggest, and it is nice for meetings and presentations. ### 43. Great **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** July 24, 2018 **What do you like best about Alexa for Business?** It is a very user friendly application , and helps improve communication and efficiency in the office. **What do you dislike about Alexa for Business?** The monthly subscription price was a little pricey **What problems is Alexa for Business solving and how is that benefiting you?** Helps with the boring corporate tasks (ie ordering more toner, paper etc) ### 44. Alexa **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Libraries | Small-Business (50 or fewer emp.) **Reviewed Date:** July 24, 2018 **What do you like best about Alexa for Business?** The number of features. They allow me to complete tasks that would normally be impossible to complete. **What do you dislike about Alexa for Business?** How complicated it can be. With features comes complications. **What problems is Alexa for Business solving and how is that benefiting you?** I can solve some organization problems and simplify tasks. ### 45. Good source **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Writing and Editing | Small-Business (50 or fewer emp.) **Reviewed Date:** July 27, 2018 **What do you like best about Alexa for Business?** Gives an idea of how well my site is doing **What do you dislike about Alexa for Business?** Not sure how accurate it is all the time **What problems is Alexa for Business solving and how is that benefiting you?** It gives me a good idea of how my site is going ## Alexa for Business Discussions - [What is Alexa for Business used for?](https://www.g2.com/discussions/what-is-alexa-for-business-used-for) - [View Alexa for Business pricing details and edition comparison](https://www.g2.com/products/alexa-for-business/reviews?section=pricing&secure%5Bexpires_at%5D=2026-07-07+17%3A59%3A59+-0500&secure%5Bsession_id%5D=86cfccfa-359f-4fb7-a3d1-a3863b349f50&secure%5Btoken%5D=9c20f862fc5b9d94c2fe17443060c7853a15d5e8a47e3b4d85faca8654b87462&format=llm_user) ## Alexa for Business Integrations - [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews) ## Alexa for Business Features **Responses** - Customization - Control - Route To Human - Menu bars - Drip sequences **Platform** - Live chat - Integrations - Branding - Analytics - A/B testing - Role-based access - Collection of information **Generative AI** - AI Text Generation - AI Text Summarization ## Top Alexa for Business Alternatives - [Fin](https://www.g2.com/products/fin/reviews) - 4.5/5.0 (3,712 reviews) - [Drift](https://www.g2.com/products/drift/reviews) - 4.4/5.0 (1,203 reviews) - [Zendesk for Customer Service](https://www.g2.com/products/zendesk-for-customer-service/reviews) - 4.3/5.0 (6,629 reviews)