Compare Alexa for Business and Azure Bot Service 
At a Glance
Market Segments
Small-Business (57.1% of reviews)
Enterprise (53.3% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Alexa for Business
Star Rating
(43)4.2 out of 5
Market Segments
Small-Business (57.1% of reviews)
Entry-Level Pricing
No pricing available
Learn more about Alexa for BusinessAzure Bot Service
Star Rating
(16)4.0 out of 5
Market Segments
Enterprise (53.3% of reviews)
Entry-Level Pricing
No pricing available
Learn more about Azure Bot ServiceFeatured Products
Sponsored
Customerly
(37)
Chatbots
Visit Website
Sponsored
Messangi
(14)
Chatbots
Visit Website
Alexa for Business vs Azure Bot Service
When assessing the two solutions, reviewers found Alexa for Business easier to use and do business with overall. However, reviewers preferred the ease of set up with Azure Bot Service, along with administration.
- Reviewers felt that Alexa for Business meets the needs of their business better than Azure Bot Service.
- When comparing quality of ongoing product support, reviewers felt that Alexa for Business is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Alexa for Business over Azure Bot Service.
Pricing
Entry-Level Pricing
Alexa for Business
No pricing availableAzure Bot Service
No pricing availableFree Trial
Alexa for Business
No trial information availableAzure Bot Service
No trial information availableRatings
Meets Requirements
8.8
28
8.6
11
Ease of Use
8.6
28
8.3
11
Ease of Setup
7.0
5
7.3
10
Ease of Admin
8.0
5
7.7
10
Quality of Support
8.9
27
7.1
11
Has the product been a good partner in doing business?
9.7
5
8.3
10
Product Direction (% positive)
7.5
28
7.4
9
Features by Category
Responses
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Categories
Categories
Shared Categories
Alexa for Business and Azure Bot Service share no categories
Unique Categories
Alexa for Business is categorized as Chatbots
Azure Bot Service is categorized as Bot Platforms
Reviews
Reviewers' Company Size
Alexa for Business
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Azure Bot Service
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Higher Education
14.3%
Information Technology and Services
11.9%
Education Management
7.1%
Real Estate
4.8%
Marketing and Advertising
4.8%
Other
57.1%
Computer Software
33.3%
Information Technology and Services
20.0%
Retail
13.3%
Financial Services
13.3%
Non-Profit Organization Management
6.7%
Other
13.3%
Most Helpful Reviews
Alexa for Business
Most Helpful Favorable Review
Dee M.
Verified User in Management Consulting
I LOVE I can book a Lyft or Uber and I also enjoy the Skill Finder.
Most Helpful Critical Review
Verified User in Higher Education
depends on your business size and requirements since this is a paid service model, not everyone can benefit from this
Azure Bot Service
Most Helpful Favorable Review
Verified User in Retail
I like how easy it is to access this program and how user friendly this product is.
Most Helpful Critical Review
Harshvardhan S.
Verified User in Education Management
There are no much deep resources available to understand the architecture of azure bot service.
Dee M.
Verified User in Management Consulting
I LOVE I can book a Lyft or Uber and I also enjoy the Skill Finder.
Verified User in Retail
I like how easy it is to access this program and how user friendly this product is.
Verified User in Higher Education
depends on your business size and requirements since this is a paid service model, not everyone can benefit from this
Harshvardhan S.
Verified User in Education Management
There are no much deep resources available to understand the architecture of azure bot service.
Alternatives
Discussions
Alexa for Business has no discussions with answers
Azure Bot Service has no discussions with answers
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