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Compare AiSensy and Interakt

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AiSensy
AiSensy
(72)
4.4 out of 5
AiSensy
By Triny
Interakt
Interakt
(63)
4.5 out of 5
Interakt
By Haptik
At a Glance
AiSensy
AiSensy
Star Rating
(72)4.4 out of 5
Market Segments
Small-Business (89.9% of reviews)
Information
Entry-Level Pricing
No pricing available
Learn more about AiSensy
Interakt
Interakt
Star Rating
(63)4.5 out of 5
Market Segments
Small-Business (70.5% of reviews)
Information
Entry-Level Pricing
No pricing available
Learn more about Interakt
Featured Products
Customerly
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Customerly
(37)
Proactive Notification
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Alhena AI
Sponsored
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Alhena AI
(34)
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Messangi
(14)
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AiSensy vs Interakt

When assessing the two solutions, reviewers found AiSensy easier to use, set up, and administer. However, reviewers preferred doing business with Interakt overall.

  • Reviewers felt that AiSensy meets the needs of their business better than Interakt.
  • When comparing quality of ongoing product support, reviewers felt that Interakt is the preferred option.
  • For feature updates and roadmaps, our reviewers preferred the direction of AiSensy over Interakt.
Pricing
Entry-Level Pricing
AiSensy
No pricing available
Interakt
No pricing available
Free Trial
AiSensy
No trial information available
Interakt
No trial information available
Ratings
Meets Requirements
9.0
55
8.9
40
Ease of Use
9.1
57
8.7
40
Ease of Setup
9.3
45
9.0
26
Ease of Admin
9.3
27
9.1
24
Quality of Support
8.3
57
9.1
40
Has the product been a good partner in doing business?
9.0
26
9.2
25
Product Direction (% positive)
8.9
54
8.7
36
Features by Category
Customer Communications ManagementHide 10 FeaturesShow 10 Features
Not enough data
8.1
124
Channels
Not enough data
8.3
17
Not enough data
8.3
15
Not enough data
7.4
14
Design
Not enough data
8.1
14
Not enough data
7.9
15
Not enough data
8.2
17
Not enough data
7.9
16
Not enough data
8.6
16
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
ChatbotsHide 14 FeaturesShow 14 Features
8.7
488
Not enough data
Responses
8.8
45
Not enough data
8.8
45
Not enough data
8.9
45
Not enough data
8.8
43
Not enough data
8.5
39
Not enough data
Platform
8.3
39
Not enough data
8.7
39
Not enough data
8.5
38
Not enough data
8.7
40
Not enough data
8.3
38
Not enough data
8.9
40
Not enough data
8.6
37
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Proactive NotificationHide 8 FeaturesShow 8 Features
Not enough data
7.7
68
Messaging Channels
Not enough data
6.3
5
Not enough data
6.4
7
Not enough data
6.4
6
Not enough data
8.0
9
Administration
Not enough data
8.3
11
Not enough data
9.5
10
Not enough data
8.0
9
Not enough data
8.6
11
Live ChatHide 14 FeaturesShow 14 Features
Not enough data
7.9
116
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Communication
Not enough data
8.0
11
Not enough data
8.5
12
Not enough data
6.3
9
Not enough data
8.3
10
Not enough data
7.4
7
Internal Use
Not enough data
7.9
12
Not enough data
7.7
11
Not enough data
8.6
11
Not enough data
7.5
10
Not enough data
8.5
11
Not enough data
8.6
12
Customer Self-ServiceHide 10 FeaturesShow 10 Features
Not enough data
7.7
135
Generative AI
Not enough data
Feature Not Available
Self-Service Experience
Not enough data
7.7
15
Not enough data
8.2
13
Not enough data
6.9
13
Not enough data
7.3
16
Not enough data
7.3
17
Self-Service Platform
Not enough data
7.9
15
Not enough data
8.8
16
Not enough data
6.8
14
Not enough data
8.3
16
Social Customer ServiceHide 14 FeaturesShow 14 Features
Not enough data
6.9
35
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Process
Not enough data
6.3
5
Not enough data
Not enough data
Not enough data
Not enough data
Channels
Not enough data
5.7
5
Not enough data
5.7
5
Not enough data
7.3
5
Not enough data
6.7
5
Not enough data
8.3
5
Insight
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
8.0
5
Categories
Categories
Shared Categories
AiSensy
AiSensy
Interakt
Interakt
AiSensy and Interakt share no categories
Unique Categories
AiSensy
AiSensy is categorized as Chatbots
Interakt
Reviews
Reviewers' Company Size
AiSensy
AiSensy
Small-Business(50 or fewer emp.)
89.9%
Mid-Market(51-1000 emp.)
10.1%
Enterprise(> 1000 emp.)
0%
Interakt
Interakt
Small-Business(50 or fewer emp.)
70.5%
Mid-Market(51-1000 emp.)
26.2%
Enterprise(> 1000 emp.)
3.3%
Reviewers' Industry
AiSensy
AiSensy
Marketing and Advertising
11.6%
Retail
8.7%
Information Technology and Services
7.2%
Education Management
7.2%
Computer Software
5.8%
Other
59.4%
Interakt
Interakt
Apparel & Fashion
14.5%
Retail
11.3%
Marketing and Advertising
9.7%
Information Technology and Services
6.5%
Food & Beverages
6.5%
Other
51.6%
Most Helpful Reviews
AiSensy
AiSensy
Most Helpful Favorable Review
Prakhar A.
PA
Prakhar A.
Verified User in Higher Education

Overall, AISEnsy has provided us with robust solutions for WhatsApp broadcasting and chatbot management. It has streamlined our communication processes and significantly enhanced our customer service capabilities. I highly recommend AISEnsy to any business...

Most Helpful Critical Review
GS
Gagan Preet S.
Verified User in Marketing and Advertising

I faced a problem with their customer support. They took a very long time to answer, like three whole days. I tried everything to get in touch with them but got a response only after my ticket was closed. They expect you to reply very quickly, and if you...

Interakt
Interakt
Most Helpful Favorable Review
PC
Pari C.
Verified User in Apparel & Fashion

- Important features like automation, campaigns, templates, and catalogs that is needed to support a business - Good service, better than most service providers - Multiple integration options

Most Helpful Critical Review
Akhilesh M.
AM
Akhilesh M.
Verified User in Marketing and Advertising

Pathetic support, no way to cancel this shitty product.

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AiSensy
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Interakt
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Discussions
AiSensy
AiSensy Discussions
Monty the Mongoose crying
AiSensy has no discussions with answers
See all discussions
Interakt
Interakt Discussions
Monty the Mongoose crying
Interakt has no discussions with answers
See all discussions
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Ask Interakt a QuestionContact Interakt

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AiSensy
AiSensy
Interakt
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