Compare Aircall and Ringover 
At a Glance
Market Segments
Small-Business (56.4% of reviews)
Small-Business (77.6% of reviews)
Entry-Level Pricing
$30 User/Month (Billed Annually - 3 User Minimum)
$24.00 1 User Per Month
Aircall
Star Rating
(1,180)4.3 out of 5
Market Segments
Small-Business (56.4% of reviews)
Entry-Level Pricing
$30 User/Month (Billed Annually - 3 User Minimum)
Free Trial is available
Browse all 3 pricing plansRingover
Star Rating
(212)4.6 out of 5
Market Segments
Small-Business (77.6% of reviews)
Entry-Level Pricing
$24.00 1 User Per Month
Browse all 2 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Aircall excels in call recording with a score of 9.3, while Ringover follows closely with a score of 9.6, indicating that both platforms provide reliable call recording features, but Ringover may have a slight edge in user satisfaction.
- Reviewers mention that Aircall's ease of setup is rated at 8.7, which is lower than Ringover's 9.1, suggesting that users find Ringover more straightforward to implement in their operations.
- G2 users highlight that Aircall's mobile access is rated at 8.7, while Ringover achieves a higher score of 9.0, indicating that Ringover may offer a more robust mobile experience for users on the go.
- Users on G2 report that Aircall's IVR (Interactive Voice Response) feature scores 8.8, compared to Ringover's 9.0, suggesting that Ringover provides a more effective IVR system for managing incoming calls.
- Reviewers say that Aircall's call routing functionality is rated at 9.0, which is on par with Ringover's score of 9.1, indicating that both platforms offer strong call routing capabilities, but Ringover may have a slight advantage in user experience.
- Users say that Aircall's customer support is rated at 8.4, while Ringover shines with a score of 9.0, suggesting that users find Ringover's support services to be more responsive and helpful.
Pricing
Entry-Level Pricing
Aircall
Essentials
$30
User/Month (Billed Annually - 3 User Minimum)
Improves the performance of any team
- Unlimited users
- Unlimited inbound calls (toll-free excluded)
- Integrations and API
Ringover
SMART
$24.00
1 User Per Month
The essentials for your business phone system
- Free & unlimited calls to landlines & mobiles in up to 90 worldwide destinations**
- 1 personal landline number ($5/ extra number)
- No minimum number of users
Free Trial
Aircall
Free Trial is available
Ringover
Free Trial is available
Ratings
Meets Requirements
8.7
945
9.2
173
Ease of Use
9.1
955
9.3
183
Ease of Setup
8.7
434
9.2
149
Ease of Admin
8.6
378
9.0
78
Quality of Support
8.5
881
9.1
174
Has the product been a good partner in doing business?
8.1
368
8.9
77
Product Direction (% positive)
8.7
908
9.0
168
Features by Category
Channels
9.1
393
|
Verified
9.5
81
Feature Not Available
8.8
81
Feature Not Available
8.7
79
8.1
193
8.4
76
8.0
273
|
Verified
8.4
71
Generative AI
Feature Not Available
Feature Not Available
Functions
8.8
396
|
Verified
9.2
77
8.6
381
|
Verified
9.2
81
8.7
365
|
Verified
8.9
83
Feature Not Available
8.9
76
8.7
304
|
Verified
8.9
78
8.9
321
|
Verified
9.0
75
8.8
349
|
Verified
8.8
75
8.7
308
|
Verified
8.8
77
Administrative
8.8
395
|
Verified
9.1
74
8.9
402
|
Verified
9.3
76
8.7
416
|
Verified
9.1
82
9.1
346
|
Verified
9.2
76
Feature Not Available
9.1
75
Collaboration Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Meeting Coordination
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Software Type
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
9.2
69
Not enough data
9.1
65
Not enough data
9.2
67
Support
Not enough data
8.8
67
Not enough data
Feature Not Available
Not enough data
9.1
68
Platform
8.1
137
Not enough data
8.7
159
Not enough data
8.8
158
Not enough data
9.0
164
Not enough data
9.0
169
Not enough data
8.8
156
Not enough data
8.9
154
Not enough data
Generative AI
Feature Not Available
Not enough data
Workforce Management
9.0
158
Not enough data
8.9
156
Not enough data
Administrative
9.1
170
Not enough data
8.9
169
Not enough data
Basic Communication - Cloud PBX
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Advanced Features - Cloud PBX
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Phone Number Management
Not enough data
9.5
41
Not enough data
8.9
42
Not enough data
9.1
38
Tracking
Not enough data
8.6
37
Not enough data
8.5
40
Not enough data
Feature Not Available
Analytics
Not enough data
9.3
38
Not enough data
9.4
42
Not enough data
9.1
43
Not enough data
8.9
38
Call Routing
Not enough data
9.2
38
Not enough data
9.1
41
Not enough data
8.9
39
Administration
Not enough data
8.4
35
Not enough data
9.0
37
Not enough data
8.8
40
Basic Communication
8.8
326
|
Verified
9.3
39
Feature Not Available
7.9
26
Feature Not Available
8.5
34
Feature Not Available
7.8
32
8.1
205
|
Verified
8.3
35
8.7
234
9.2
37
Access
8.3
235
8.4
32
8.2
244
|
Verified
8.9
35
8.7
261
|
Verified
8.9
37
Advanced Features
8.1
247
8.8
35
Feature Not Available
8.6
35
8.8
280
|
Verified
9.3
38
Calling
9.3
340
9.5
53
8.7
295
8.6
49
9.2
335
9.2
49
9.2
344
9.5
52
Contacts
8.8
331
8.8
50
8.7
310
8.5
47
Feature Not Available
8.7
48
Insights
8.6
326
9.0
50
8.7
314
8.6
48
Feature Not Available
8.7
47
7.8
262
7.7
48
Feature Not Available
7.8
47
Extensions
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Features
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Aircall and Ringover are categorized as Outbound Call Tracking, VoIP, and Contact Center
Unique Categories
Aircall is categorized as Call Center Infrastructure (CCI)
Ringover is categorized as UCaaS Platforms, Inbound Call Tracking, Communication Platform as a Service, Video Conferencing, and Cloud PBX Platforms
Reviews
Reviewers' Company Size
Aircall
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Ringover
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
10.2%
Information Technology and Services
8.6%
Consumer Services
6.0%
Financial Services
5.0%
Logistics and Supply Chain
3.7%
Other
66.4%
Insurance
8.0%
Consumer Services
7.5%
Computer Software
7.5%
Information Technology and Services
6.5%
Staffing and Recruiting
6.0%
Other
64.7%
Most Helpful Reviews
Aircall
Most Helpful Favorable Review
Lauren S.
Verified User in Sports
It's great to be able to take Aircall with me, no matter where I am in the country working, with the mobile app. I can easily pick up or transfer a customer call without having to be tied to an office phone.
Most Helpful Critical Review
Matt T.
Verified User in E-Learning
Pretty much everything. The service has never really worked properly and is in my opinion still in Beta. Calls get dropped all the time, even when the WiFi signal is strong. I was promised that the iOS app would ring when I received calls, but despite...
Ringover
Most Helpful Favorable Review
Verified User in Higher Education
The recording system, the customer service and the dashboards that enables management analysis.
Most Helpful Critical Review
Verified User in Human Resources
Everything else: 1- Broken onboarding: They had a bug and I had to wait for the technical team just to start a free trial. 2- Bad customer service & sales team: They blocked my account after the free trial without any notification on how to become a...
Lauren S.
Verified User in Sports
It's great to be able to take Aircall with me, no matter where I am in the country working, with the mobile app. I can easily pick up or transfer a customer call without having to be tied to an office phone.
Verified User in Higher Education
The recording system, the customer service and the dashboards that enables management analysis.
Matt T.
Verified User in E-Learning
Pretty much everything. The service has never really worked properly and is in my opinion still in Beta. Calls get dropped all the time, even when the WiFi signal is strong. I was promised that the iOS app would ring when I received calls, but despite...
Verified User in Human Resources
Everything else: 1- Broken onboarding: They had a bug and I had to wait for the technical team just to start a free trial. 2- Bad customer service & sales team: They blocked my account after the free trial without any notification on how to become a...
Alternatives
Discussions
do you have a true integration with hubspot?
2 comments
AS
Yes, It can be intregatedRead more
How do I use Aircall?
2 comments
CM
Aircall is a softphone that we use to conveniently receive and do outbound calls to any numbers in the world. One feature I love about Aircall is it will...Read more
How does Ringover work?
1 comment
AL
I apologize, but I need more context or information to provide a translation. Could you please provide the text in the Unknown Language that you would like...Read more
What does Ringover do?
1 comment
Official Response from Ringover
We are a CcaaS (contact center as a service) application to handle phone calls, video conferences, SMS and instant chat all in one place. It is built to...Read more
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