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Compare Aircall and Ringover 
Featured Products
At a Glance
Market Segments
Small-Business (54.7% of reviews)
Small-Business (79.9% of reviews)
Entry-Level Pricing
$30 User/Month (Billed Annually - 3 User Minimum)
$24.00 1 User Per Month
Aircall
Star Rating
(1,496)4.4 out of 5
Market Segments
Small-Business (54.7% of reviews)
Pros & Cons
Entry-Level Pricing
$30 User/Month (Billed Annually - 3 User Minimum)
Free Trial is available
Browse all 3 pricing plansRingover
Star Rating
(441)4.6 out of 5
Market Segments
Small-Business (79.9% of reviews)
Pros & Cons
Entry-Level Pricing
$24.00 1 User Per Month
Browse all 2 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Aircall excels in overall user satisfaction, with a G2 Score of 74.96, reflecting its strong performance in the contact center category. Users appreciate its user-friendly interface, stating, "Aircall is like the backbone of our customer service," highlighting its reliability and ease of use.
- Users say that Ringover offers a highly functional and intuitive platform, particularly for small businesses, which make up 80.3% of its reviews. Reviewers commend its customization options, especially for IVR, allowing tailored call flows that enhance customer service experiences.
- According to verified reviews, Aircall's implementation process is praised for being quick and straightforward, with users noting the "intuitive onboarding wizard" that helps them get started without hassle. This contrasts with some users' experiences with Ringover, who mention needing less technical support for installation.
- Reviewers mention that while Aircall has a slightly higher entry-level price at $30 per user per month, many find the investment worthwhile due to its advanced features and overall performance. In comparison, Ringover's lower price point of $24 appeals to budget-conscious users, but some feel it may lack certain advanced functionalities.
- Users highlight that Aircall's call management features, such as fast and reliable connections, are a significant advantage, with one user stating, "The connection is very fast, reliable, and easy to use." In contrast, Ringover users appreciate its consistent service quality but note that its call management features could be more robust.
- G2 reviewers indicate that while both platforms have strong support ratings, Ringover stands out with a higher quality of support score. Users have expressed satisfaction with Ringover's customer service, stating, "We’ve worked with Ringover for several years, and they’ve consistently provided top-quality service," which contributes to a smoother communication experience.
Pricing
Entry-Level Pricing
Aircall
Essentials
$30
User/Month (Billed Annually - 3 User Minimum)
Improves the performance of any team
- Unlimited users
- Unlimited inbound calls (toll-free excluded)
- Integrations and API
Ringover
SMART
$24.00
1 User Per Month
The essentials for your business phone system
- Free & unlimited calls to landlines & mobiles in up to 90 worldwide destinations**
- 1 personal landline number ($5/ extra number)
- No minimum number of users
Free Trial
Aircall
Free Trial is available
Ringover
Free Trial is available
Ratings
Meets Requirements
8.8
1,214
9.1
371
Ease of Use
9.2
1,227
9.3
383
Ease of Setup
8.9
701
9.1
346
Ease of Admin
8.7
448
8.9
175
Quality of Support
8.6
1,124
9.0
368
Has the product been a good partner in doing business?
8.2
436
8.8
175
Product Direction (% positive)
8.8
1,176
9.1
360
Features by Category
Lead Facilitation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Organization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Performance Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Sales Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Sales Assistant
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Dialing Options
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agent Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Auto Dialer
Not enough data
Not enough data
Not enough data
Not enough data
AI Capabilities - Auto Dialer
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Call Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agent Performance Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Conversation Intelligence
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Channels
9.3
587
|
Verified
9.2
179
Feature Not Available
8.6
173
Feature Not Available
8.5
170
8.1
368
8.5
170
7.9
440
|
Verified
8.4
162
Generative AI
7.8
236
8.4
73
Functions
8.8
566
|
Verified
9.0
167
8.7
549
|
Verified
9.0
169
8.8
536
|
Verified
8.8
173
Feature Not Available
8.7
164
8.7
473
|
Verified
8.8
166
8.9
494
|
Verified
8.8
164
8.8
516
|
Verified
8.8
163
8.8
473
|
Verified
8.8
163
Agentic AI - Contact Center
8.2
94
8.0
33
8.7
99
8.5
34
8.4
94
8.4
31
8.2
93
8.0
31
Administrative
8.8
561
|
Verified
8.9
161
8.9
564
|
Verified
9.0
162
8.8
586
|
Verified
9.0
169
9.1
511
|
Verified
9.0
160
Feature Not Available
8.9
160
Collaboration Tools
Not enough data
9.5
10
Not enough data
9.6
9
Not enough data
9.5
10
Not enough data
9.0
10
Not enough data
9.5
10
Meeting Coordination
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.5
10
Not enough data
9.5
10
Software Type
Not enough data
9.3
10
Not enough data
9.3
9
Not enough data
9.7
10
Agentic AI - Video Conferencing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
8.3
189
Not enough data
8.7
212
Not enough data
8.8
209
Not enough data
9.0
216
Not enough data
9.0
221
Not enough data
8.8
206
Not enough data
8.9
205
Not enough data
Generative AI
7.5
115
Not enough data
Workforce Management
9.0
209
Not enough data
8.9
206
Not enough data
Call Center Infrastructure (CCI)
8.7
21
Not enough data
8.9
20
Not enough data
8.2
19
Not enough data
8.3
20
Not enough data
Administrative
9.1
222
Not enough data
8.9
220
Not enough data
Basic Communication - Cloud PBX
Not enough data
9.3
10
Not enough data
9.0
10
Not enough data
9.2
10
Not enough data
8.8
10
Not enough data
9.4
9
Not enough data
9.7
10
Advanced Features - Cloud PBX
Not enough data
9.1
9
Not enough data
9.2
10
Not enough data
9.3
10
Not enough data
9.3
9
Platform Basics - VoIP Providers
8.9
19
7.4
11
8.9
19
7.9
13
8.6
18
7.8
12
8.6
18
8.0
14
8.2
17
6.9
12
8.0
17
6.8
12
Basic Communication
8.9
350
|
Verified
9.3
81
Feature Not Available
7.6
64
Feature Not Available
8.5
74
Feature Not Available
7.5
70
8.2
227
|
Verified
8.1
73
8.7
256
8.8
74
Agentic AI - VoIP Providers
9.0
8
5.5
7
8.8
8
6.5
8
9.0
8
6.0
7
8.8
8
5.5
7
Access
8.4
256
8.2
66
8.3
265
|
Verified
8.4
70
8.7
282
|
Verified
8.3
71
Advanced Features
8.1
268
8.4
71
Feature Not Available
8.3
70
8.8
303
|
Verified
8.9
73
Voice Recognition - AI Voice Assistants
Not enough data
Not enough data
Speech Synthesis - AI Voice Assistants
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security and privacy - AI Voice Assistants
Not enough data
Not enough data
Compatibility - AI Voice Assistants
Not enough data
Not enough data
Agentic AI - Outbound Call Tracking
7.5
48
7.5
20
7.8
47
7.5
20
Calling
9.3
450
9.4
137
8.7
403
8.7
131
9.2
444
9.2
131
9.2
452
9.3
133
8.4
48
8.4
25
Contacts
8.9
437
8.9
131
8.7
417
8.8
124
Feature Not Available
8.8
126
Insights
8.6
434
9.1
131
8.7
420
8.9
129
Feature Not Available
8.7
126
7.7
365
8.0
124
Feature Not Available
8.0
122
7.7
48
8.2
21
Agentic AI - UCaaS Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Extensions
Not enough data
9.5
7
Not enough data
9.3
7
Not enough data
9.5
7
Features
Not enough data
9.8
7
Not enough data
9.7
6
Not enough data
9.7
6
Not enough data
9.7
6
Not enough data
10.0
6
Not enough data
10.0
6
Customer Query Resolution - AI Customer Support Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Interaction Automation - AI Customer Support Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Aircall and Ringover are categorized as Outbound Call Tracking, VoIP Providers, and Contact Center
Unique Categories
Aircall is categorized as Call Center Infrastructure (CCI), AI Customer Support Agents, AI Voice Assistants, Conversation Intelligence, Auto Dialer, and AI Sales Assistant
Reviews
Reviewers' Company Size
Aircall
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Ringover
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
9.4%
Information Technology and Services
7.9%
Consumer Services
6.3%
Financial Services
5.9%
Logistics and Supply Chain
3.3%
Other
67.2%
Staffing and Recruiting
7.7%
Insurance
6.9%
Computer Software
6.5%
Marketing and Advertising
6.0%
Consumer Services
5.5%
Other
67.5%
Alternatives
Discussions
What is Aircall used for?
3 Comments
DH
Aircall functions as an external cloud phone system that is fully integrated with HubSpot, enabling seamless calling and activity tracking.Read more
How do I use Aircall?
2 Comments
CM
Aircall is a softphone that we use to conveniently receive and do outbound calls to any numbers in the world. One feature I love about Aircall is it will...Read more
What does Ringover do?
1 Comment
Official Response from Ringover
We are a CcaaS (contact center as a service) application to handle phone calls, video conferences, SMS and instant chat all in one place. It is built to...Read more
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