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Compare AfterShip and parcelLab 
Featured Products
At a Glance
Market Segments
Small-Business (86.5% of reviews)
Mid-Market (55.4% of reviews)
Entry-Level Pricing
$11.00 100 Shipments Per Month
No pricing available
AfterShip
Star Rating
(306)4.7 out of 5
Market Segments
Small-Business (86.5% of reviews)
Pros & Cons
Entry-Level Pricing
$11.00 100 Shipments Per Month
Free Trial is available
Browse all 4 pricing plansparcelLab
Star Rating
(201)4.6 out of 5
Market Segments
Mid-Market (55.4% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about parcelLabSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that AfterShip excels in providing a smooth and professional order tracking experience, with users highlighting the effectiveness of branded tracking pages and notifications that help reduce customer inquiries and build trust.
- Users say that parcelLab stands out for its user-friendly interface and excellent customer service, making it easy to set up various use cases for transactional emails without requiring extensive prior experience.
- Reviewers mention that AfterShip's integration with platforms like Shopify is straightforward, which is a significant advantage for small businesses looking to streamline their shipping processes.
- According to verified reviews, parcelLab's ability to send timely tracking updates significantly enhances shipping communication, reducing support efforts and improving the overall customer experience.
- G2 reviewers highlight AfterShip's quick support response times, which users appreciate, especially when they encounter issues or need assistance with features like category mapping.
- Users find that parcelLab's extensive platform, particularly its copilot feature, provides valuable guidance for managing returns, making the process straightforward and user-friendly for both businesses and their customers.
Pricing
Entry-Level Pricing
AfterShip
Essentials
$11.00
100 Shipments Per Month
Key features and integrations
- Extensive eCommerce integrations
- Integration with 1200+ carriers
- Customizable tracking page
parcelLab
No pricing availableFree Trial
AfterShip
Free Trial is available
parcelLab
No trial information availableRatings
Meets Requirements
9.1
206
9.0
181
Ease of Use
9.0
210
8.8
190
Ease of Setup
8.8
123
9.0
162
Ease of Admin
8.8
106
8.8
73
Quality of Support
9.2
197
8.9
173
Has the product been a good partner in doing business?
9.0
102
9.2
76
Product Direction (% positive)
9.4
214
9.7
177
Features by Category
Labels
8.6
49
8.5
81
8.2
53
8.8
81
8.4
48
8.3
82
Order management
9.3
92
9.4
90
9.4
84
8.9
87
9.5
66
Feature Not Available
9.3
79
9.3
88
Carrier and rate management
9.0
52
Feature Not Available
9.0
54
8.8
82
8.9
48
Feature Not Available
Inventory management
8.5
41
Feature Not Available
8.5
39
Feature Not Available
8.6
41
Feature Not Available
Reports
9.1
79
9.0
89
8.8
43
Feature Not Available
8.9
62
8.5
82
Integrations
9.1
34
9.0
96
9.2
19
8.8
89
8.9
19
Feature Not Available
8.9
19
8.7
89
Tracking
9.3
25
9.3
95
9.1
17
8.5
31
Transactions
8.8
20
8.4
91
8.9
20
8.8
88
9.2
22
Feature Not Available
9.2
19
Feature Not Available
Shipping Insurance
9.0
5
Not enough data
9.0
5
Not enough data
9.0
5
Not enough data
9.2
6
Not enough data
9.0
5
Not enough data
9.0
5
Not enough data
Agentic AI - Personalization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Package Tracking
Not enough data
7.5
27
Not enough data
8.2
25
Not enough data
8.1
26
Agentic AI - SAP Store
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - E-Commerce Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
AfterShip and parcelLab are categorized as Returns Management, Shipping, and Package Tracking
Reviews
Reviewers' Company Size
AfterShip
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
parcelLab
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Retail
21.1%
Apparel & Fashion
19.4%
Consumer Goods
4.6%
Logistics and Supply Chain
4.3%
Health, Wellness and Fitness
3.6%
Other
47.0%
Retail
22.7%
Consumer Goods
12.4%
Consumer Services
11.9%
Apparel & Fashion
11.9%
Furniture
5.7%
Other
35.6%
Discussions
How does AfterShip tracking work?
1 Comment
SS
AfterShip gets tracking updates from the carriers and displays them on its dashboard to let the users track all shipments in one place. Additionally, it...Read more
What is AfterShip app?
1 Comment
SS
AfterShip is a leading shipment tracking solution tailor-made for online retailers to track and trace their online orders right from inception to fulfillment...Read more
What courier does AfterShip use?
1 Comment
SS
AfterShip supports over 1000 carriers, including the likes of UPS, USPS, FedEx, EMS, Aramex, and more, to ensure users don’t need to hop from one app to...Read more
What is ParcelLab used for?
1 Comment
Official Response from parcelLab
parcelLab is a cloud-based solution designed to enhance post-purchase communication for online retailers. Here are some of the things that parcelLab can be...Read more
How well does parcelLab connect with different e-commerce platforms?
1 Comment
TT
We connect well with various e-commerce platforms. We offer standard integrations to Shopify, SAP, Salesforce, Zendesk, Trustpilot, and more. You can find...Read more
How long does it take to setup an account?
1 Comment
TT
At parcelLab, the account setup process is streamlined to ensure efficiency. The process encompasses handling different carriers, languages, and integrations...Read more
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