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- Adobe Commerce (formerly Magento Commerce)-vs-Shopify Plus
Compare Adobe Commerce (formerly Magento Commerce) and Shopify Plus 
At a Glance
Market Segments
Small-Business (60.7% of reviews)
Small-Business (67.8% of reviews)
Entry-Level Pricing
Contact Us
No pricing available
Adobe Commerce (formerly Magento Commerce)
Star Rating
(515)4.0 out of 5
Market Segments
Small-Business (60.7% of reviews)
Entry-Level Pricing
Contact Us
Learn more about Adobe Commerce (formerly Magento Commerce)Shopify Plus
Star Rating
(652)4.4 out of 5
Market Segments
Small-Business (67.8% of reviews)
Entry-Level Pricing
No pricing available
Learn more about Shopify PlusSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Shopify Plus excels in ease of use with a score of 9.0, making it a preferred choice for small businesses looking for a straightforward setup. In contrast, Adobe Commerce has a lower ease of use rating at 7.2, which some reviewers mention can lead to a steeper learning curve.
- Reviewers mention that Shopify Plus offers superior customer support, scoring 8.4 compared to Adobe Commerce's 7.1. Users on G2 appreciate the responsive support team of Shopify Plus, while some Adobe Commerce users express frustration with slower response times.
- G2 users highlight Shopify Plus's robust reporting capabilities, scoring 8.3, which allows for better insights into sales and customer behavior. Conversely, Adobe Commerce's reporting score of 7.0 is seen as less comprehensive, with some users wishing for more advanced analytics features.
- Users say that Shopify Plus provides a more seamless checkout process, scoring 8.6, which enhances the customer experience. Adobe Commerce, while still effective, scores slightly lower at 8.0, with some reviewers mentioning that the checkout can be more complex to configure.
- Reviewers mention that Shopify Plus shines in its payment gateway integration, scoring 8.7, which allows for a variety of payment options. Adobe Commerce, while also offering good integration, scores 8.3, and some users report challenges with setting up certain payment methods.
- Users on G2 report that Shopify Plus's multi-channel support is impressive, scoring 8.2, which facilitates selling across various platforms. Adobe Commerce, with a score of 7.7, is noted for its capabilities but is seen as less intuitive for managing multiple sales channels.
Pricing
Entry-Level Pricing
Adobe Commerce (formerly Magento Commerce)
Adobe Commerce Pro
Contact Us
The all-in-one package for merchants of any size or business model.
- Adobe Commerce Application
- Core Application Support
- Single-tenant, dedicated infrastructure
Shopify Plus
No pricing availableFree Trial
Adobe Commerce (formerly Magento Commerce)
No trial information availableShopify Plus
No trial information availableRatings
Meets Requirements
8.4
441
8.5
526
Ease of Use
7.2
444
9.0
529
Ease of Setup
6.3
273
8.6
348
Ease of Admin
7.4
275
8.8
328
Quality of Support
7.1
388
8.4
511
Has the product been a good partner in doing business?
7.5
252
8.5
325
Product Direction (% positive)
7.0
431
8.8
505
Features by Category
Visitor Behavior
7.5
6
Not enough data
6.9
6
Not enough data
6.9
6
Not enough data
Templates
6.9
6
Not enough data
7.5
6
Not enough data
7.5
6
Not enough data
Personalization
8.1
6
Not enough data
7.3
5
Not enough data
7.0
5
Not enough data
6.0
5
Not enough data
Not enough data
Not enough data
6.3
5
Not enough data
Not enough data
Not enough data
5.7
5
Not enough data
Multichannel
6.7
5
Not enough data
6.3
5
Not enough data
Not enough data
Not enough data
Administration
5.3
5
Not enough data
5.0
5
Not enough data
5.3
5
Not enough data
Not enough data
Not enough data
Merchandising
8.3
14
Not enough data
7.9
16
Not enough data
8.2
16
Not enough data
8.0
15
Not enough data
7.8
16
Not enough data
Analytics
7.9
16
Not enough data
8.1
17
Not enough data
Administration
7.9
17
Not enough data
8.1
17
Not enough data
Administration
8.3
8
Not enough data
8.5
9
Not enough data
8.3
10
Not enough data
Integrations
8.7
10
Not enough data
9.0
10
Not enough data
9.0
10
Not enough data
Cart Management
8.3
9
Not enough data
9.4
9
Not enough data
8.5
8
Not enough data
8.3
8
Not enough data
Headless Commerce
8.0
22
7.7
214
8.5
23
7.9
228
7.9
21
7.9
218
8.7
26
8.2
245
8.7
25
8.1
236
Generative AI
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Merchandising/Marketing
7.4
218
8.3
406
8.0
250
8.4
434
7.8
309
7.8
426
7.8
322
7.8
436
7.2
289
7.9
411
7.5
291
7.6
401
7.8
303
7.9
411
Product Catalog
8.1
330
8.3
419
8.2
322
8.2
419
7.5
323
8.0
411
7.9
241
7.7
347
Order Process
8.0
324
8.7
420
8.0
319
8.2
413
8.1
307
8.3
415
8.3
310
8.8
417
8.2
319
8.6
417
7.5
288
8.1
412
7.9
289
7.9
405
7.9
166
8.2
366
Multi-Channel Support
7.7
266
8.2
378
7.5
284
8.6
406
7.1
239
8.2
377
7.3
267
8.4
396
7.2
216
7.7
331
7.5
172
8.2
356
7.5
210
7.4
326
Platform
8.0
272
8.4
379
8.3
310
8.3
410
8.1
296
8.5
399
8.1
312
8.5
416
7.0
230
8.2
411
7.8
306
8.7
409
8.1
252
8.3
328
8.4
302
8.5
398
7.6
260
7.8
361
8.0
249
8.1
340
8.2
287
8.5
381
7.8
314
8.8
405
Reporting
Not enough data
8.0
76
Not enough data
7.6
69
Omnichannel Features
Not enough data
8.4
71
Not enough data
8.1
70
Not enough data
7.9
75
Not enough data
8.1
77
Not enough data
8.0
74
Not enough data
8.7
76
Not enough data
7.5
71
Categories
Categories
Shared Categories
Adobe Commerce (formerly Magento Commerce) and Shopify Plus are categorized as E-Commerce Platforms
Unique Categories
Adobe Commerce (formerly Magento Commerce) is categorized as AWS Marketplace, E-Merchandising, Shopping Cart, and E-Commerce Personalization
Shopify Plus is categorized as Omnichannel Commerce
Reviews
Reviewers' Company Size
Adobe Commerce (formerly Magento Commerce)
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Shopify Plus
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Retail
13.7%
Information Technology and Services
11.0%
Internet
8.2%
Computer Software
6.7%
Marketing and Advertising
6.3%
Other
54.0%
Retail
20.3%
Apparel & Fashion
13.7%
Consumer Goods
7.5%
Information Technology and Services
5.7%
Health, Wellness and Fitness
4.9%
Other
48.0%
Most Helpful Reviews
Adobe Commerce (formerly Magento Commerce)
Most Helpful Favorable Review
Casey S.
Verified User in Publishing
The back end admin panel UI of Magento is a no brainer. Once you have learned the basics (I suggest taking a basic training course offered by Magento U) manipulating the front end website is effortless. Do you want multiple websites to track specific...
Most Helpful Critical Review
Verified User
Not being a developer, the back end is not very intuitive for me.
Shopify Plus
Most Helpful Favorable Review
Tom N.
Verified User in Publishing
To preface, I have a background in consulting for eCommerce store owners and have also launched my own web successful web store (using Shopify). Shopify is my #1 recommended eCommerce solution for any online merchant that doesn't require an extensive...
Most Helpful Critical Review
Kyle R.
Verified User in Sporting Goods
They do not listen to their customers, The stock answer for solving any problem is "there is an app for that". The problem with that approach is your costs go up and your performance goes down. The more apps you add to solve these problems the slower your...
Casey S.
Verified User in Publishing
The back end admin panel UI of Magento is a no brainer. Once you have learned the basics (I suggest taking a basic training course offered by Magento U) manipulating the front end website is effortless. Do you want multiple websites to track specific...
Tom N.
Verified User in Publishing
To preface, I have a background in consulting for eCommerce store owners and have also launched my own web successful web store (using Shopify). Shopify is my #1 recommended eCommerce solution for any online merchant that doesn't require an extensive...
Verified User
Not being a developer, the back end is not very intuitive for me.
Kyle R.
Verified User in Sporting Goods
They do not listen to their customers, The stock answer for solving any problem is "there is an app for that". The problem with that approach is your costs go up and your performance goes down. The more apps you add to solve these problems the slower your...
Alternatives
Discussions
Why Magento Comes with So many Releases frequently?
2 comments
DG
Hi,
This is because of the massive number of features that platform offers. Continuous improvement is one of the major factors for this platform being a...Read more
Much better mobile compatibility is needed. Or a lite version mobile native app could be a better
1 comment
G2
Hi, Maybe you are interested in https://argentotheme.com/ which made our website run really great, with AMP feature and requireJS optimalization its flying.Read more
Is there a platform similar where I can track my in store purchases as well? A joint in store and online store account?
1 comment
BL
Check out the guys at SyncSpider.com they can help you integrate with other platforms to support. Read more
What differentiates Shopify Plus?
2 comments
RU
Smartstore is very refined in its methodology, which is the reason they've remembered all of the fundamental SEO procedures for each part. This makes them...Read more
How does Shopify plus work?
2 comments
VK
Shopify Plus is an easy platform for building and managing an online store, where you can customize your design, add products, and set up payments. It helps...Read more
Who is Shopify Plus' target market?
1 comment
Official Response from Shopify Plus
High-volume brands with online sales of about $80,000 USD per month. If you want to know whether Shopify Plus is the right platform for you, let us know by...Read more
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