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- Adobe Commerce (formerly Magento Commerce)-vs-Shopify
Compare Adobe Commerce (formerly Magento Commerce) and Shopify 
At a Glance
Market Segments
Small-Business (60.7% of reviews)
Small-Business (80.3% of reviews)
Entry-Level Pricing
Contact Us
$29/ per month
Adobe Commerce (formerly Magento Commerce)
Star Rating
(515)4.0 out of 5
Market Segments
Small-Business (60.7% of reviews)
Entry-Level Pricing
Contact Us
Learn more about Adobe Commerce (formerly Magento Commerce)Shopify
Star Rating
(4,621)4.4 out of 5
Market Segments
Small-Business (80.3% of reviews)
Entry-Level Pricing
$29/ per month
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Shopify excels in ease of use, with a score of 8.9 compared to Adobe Commerce's 7.2. Reviewers mention that Shopify's intuitive interface allows for quick onboarding and minimal technical knowledge, making it ideal for small businesses.
- Reviewers mention that Adobe Commerce offers superior customization options, scoring 8.7 in extensibility versus Shopify's 8.6. Users on G2 highlight the platform's flexibility in tailoring features to meet specific business needs, which is particularly beneficial for larger enterprises.
- G2 users report that Shopify's customer support is rated higher at 8.4 compared to Adobe Commerce's 7.1. Users say that Shopify's responsive support team and extensive documentation make troubleshooting easier, while Adobe Commerce users mention longer wait times for assistance.
- Users say that Shopify's payment processing features are robust, with a score of 8.9, while Adobe Commerce scores 8.3. Reviewers mention that Shopify's seamless integration with multiple payment gateways simplifies transactions for users.
- Reviewers mention that Adobe Commerce shines in its reporting and analytics capabilities, scoring 8.4 compared to Shopify's 8.0. Users report that Adobe Commerce provides more detailed insights into customer behavior and sales trends, which is crucial for data-driven decision-making.
- Users on G2 report that Shopify's multi-channel support is rated higher at 8.5, while Adobe Commerce scores 7.7. Reviewers say that Shopify's integration with social media platforms and marketplaces allows for a more cohesive selling strategy across various channels.
Pricing
Entry-Level Pricing
Adobe Commerce (formerly Magento Commerce)
Adobe Commerce Pro
Contact Us
The all-in-one package for merchants of any size or business model.
- Adobe Commerce Application
- Core Application Support
- Single-tenant, dedicated infrastructure
Free Trial
Adobe Commerce (formerly Magento Commerce)
No trial information availableShopify
No trial information availableRatings
Meets Requirements
8.4
441
8.7
3,949
Ease of Use
7.2
444
8.9
3,966
Ease of Setup
6.3
273
8.8
2,257
Ease of Admin
7.4
275
8.9
2,211
Quality of Support
7.1
388
8.4
3,695
Has the product been a good partner in doing business?
7.5
252
8.8
2,168
Product Direction (% positive)
7.0
431
8.7
3,839
Features by Category
Visitor Behavior
7.5
6
Not enough data
6.9
6
Not enough data
6.9
6
Not enough data
Templates
6.9
6
Not enough data
7.5
6
Not enough data
7.5
6
Not enough data
Personalization
8.1
6
Not enough data
7.3
5
Not enough data
7.0
5
Not enough data
6.0
5
Not enough data
Not enough data
Not enough data
6.3
5
Not enough data
Not enough data
Not enough data
5.7
5
Not enough data
Multichannel
6.7
5
Not enough data
6.3
5
Not enough data
Not enough data
Not enough data
Administration
5.3
5
Not enough data
5.0
5
Not enough data
5.3
5
Not enough data
Not enough data
Not enough data
Merchandising
8.3
14
Not enough data
7.9
16
Not enough data
8.2
16
Not enough data
8.0
15
Not enough data
7.8
16
Not enough data
Analytics
7.9
16
Not enough data
8.1
17
Not enough data
Administration
7.9
17
Not enough data
8.1
17
Not enough data
Administration
8.3
8
Not enough data
8.5
9
Not enough data
8.3
10
Not enough data
Integrations
8.7
10
Not enough data
9.0
10
Not enough data
9.0
10
Not enough data
Cart Management
8.3
9
Not enough data
9.4
9
Not enough data
8.5
8
Not enough data
8.3
8
Not enough data
Headless Commerce
8.0
22
8.3
333
8.5
23
8.5
350
7.9
21
8.3
370
8.7
26
8.3
454
8.7
25
8.5
410
Generative AI
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Merchandising/Marketing
7.4
218
8.6
3279
8.0
250
8.6
3328
7.8
309
8.3
3255
7.8
322
8.3
3212
7.2
289
8.3
3039
7.5
291
8.3
2974
7.8
303
8.2
2949
Product Catalog
8.1
330
8.5
3222
8.2
322
8.5
3174
7.5
323
8.5
3220
7.9
241
8.4
2596
Order Process
8.0
324
8.8
3305
8.0
319
8.6
3226
8.1
307
8.6
3184
8.3
310
8.9
3267
8.2
319
8.8
3257
7.5
288
8.5
2978
7.9
289
8.6
3050
7.9
166
8.5
2669
Multi-Channel Support
7.7
266
8.5
2855
7.5
284
8.8
3081
7.1
239
8.7
2886
7.3
267
8.5
2982
7.2
216
8.3
2317
7.5
172
8.4
2369
7.5
210
8.2
2189
Platform
8.0
272
8.3
2389
8.3
310
8.4
3057
8.1
296
8.6
2908
8.1
312
8.6
3038
7.0
230
8.4
3073
7.8
306
8.9
3041
8.1
252
8.4
2365
8.4
302
8.8
2966
7.6
260
8.4
2458
8.0
249
8.5
2422
8.2
287
8.7
2778
7.8
314
8.8
3066
Payment processing - Merchant of Record
Not enough data
8.6
7
Not enough data
8.8
7
Not enough data
8.3
7
Not enough data
8.3
7
Not enough data
8.6
7
Not enough data
9.0
7
Tax management - Merchant of Record
Not enough data
8.8
7
Not enough data
8.6
7
Not enough data
8.3
7
Security and Compliance - Merchant of Record
Not enough data
7.9
7
Not enough data
8.6
7
Not enough data
8.8
7
Not enough data
8.6
7
Administration - Merchant of Record
Not enough data
7.9
7
Not enough data
8.3
7
Not enough data
8.6
7
Categories
Categories
Shared Categories
Adobe Commerce (formerly Magento Commerce) and Shopify are categorized as E-Commerce Platforms
Unique Categories
Adobe Commerce (formerly Magento Commerce) is categorized as AWS Marketplace, E-Merchandising, Shopping Cart, and E-Commerce Personalization
Shopify is categorized as Merchant of Record
Reviews
Reviewers' Company Size
Adobe Commerce (formerly Magento Commerce)
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Shopify
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Retail
13.7%
Information Technology and Services
11.0%
Internet
8.2%
Computer Software
6.7%
Marketing and Advertising
6.3%
Other
54.0%
Retail
26.6%
Apparel & Fashion
8.8%
Marketing and Advertising
7.5%
Consumer Goods
5.3%
Internet
3.4%
Other
48.3%
Most Helpful Reviews
Adobe Commerce (formerly Magento Commerce)
Most Helpful Favorable Review
Francis P.
Verified User in Computer Software
You can really get under the hood and re-design the look and feel of the eCommerce experience. Support for a lot of partner plugins means you can really automate shipping costing based on the customers requirements. Great coupon & cart discount rules...
Most Helpful Critical Review
Melissa C.
Verified User in Non-Profit Organization Management
Many features are add-ons. Some custom development may be needed. Keep in mind that this will increase the cost. Also, consider having an in-house team dedicated to customization and upkeep. If not, expenses will become quite costly.
Shopify
Most Helpful Favorable Review
Kathleen Virginia P.
Verified User in Motion Pictures and Film
That you can build a storefront very quickly and easily. You can also do mass uploading of products. Etsy only allows you to upload one product at a time. This is helpful for large inventory, also with lots of variances in your products. (ie: Small, red or...
Most Helpful Critical Review
Lisa K. S.
Verified User in Media Production
Where do I begin? First, the customer service is awful and I do mean dreadful, not as bad as Wix, but they do absolutely nothing to assist you. At one point I had to ask if my rep was a bot, I had to ask them if they were human because the responses were so...
Francis P.
Verified User in Computer Software
You can really get under the hood and re-design the look and feel of the eCommerce experience. Support for a lot of partner plugins means you can really automate shipping costing based on the customers requirements. Great coupon & cart discount rules...
Kathleen Virginia P.
Verified User in Motion Pictures and Film
That you can build a storefront very quickly and easily. You can also do mass uploading of products. Etsy only allows you to upload one product at a time. This is helpful for large inventory, also with lots of variances in your products. (ie: Small, red or...
Melissa C.
Verified User in Non-Profit Organization Management
Many features are add-ons. Some custom development may be needed. Keep in mind that this will increase the cost. Also, consider having an in-house team dedicated to customization and upkeep. If not, expenses will become quite costly.
Lisa K. S.
Verified User in Media Production
Where do I begin? First, the customer service is awful and I do mean dreadful, not as bad as Wix, but they do absolutely nothing to assist you. At one point I had to ask if my rep was a bot, I had to ask them if they were human because the responses were so...
Alternatives
Discussions
Why Magento Comes with So many Releases frequently?
2 comments
DG
Hi,
This is because of the massive number of features that platform offers. Continuous improvement is one of the major factors for this platform being a...Read more
Is there a platform similar where I can track my in store purchases as well? A joint in store and online store account?
1 comment
BL
Check out the guys at SyncSpider.com they can help you integrate with other platforms to support. Read more
Much better mobile compatibility is needed. Or a lite version mobile native app could be a better
1 comment
G2
Hi, Maybe you are interested in https://argentotheme.com/ which made our website run really great, with AMP feature and requireJS optimalization its flying.Read more
What are the features of Shopify?
5 comments
MM
In word you can say shopify is your own "shop"Read more
What is Shopify used for?
4 comments
PP
Shopify is an Ecommerce CMS platform where we can setup the store and sell our products.Read more
How can I change my store name in Shopify?
3 comments
CH
Yes, you can change your stores name as long as you are not paying back a cash advance given by Shopify. If you’re currently in repayment you can’t change...Read more
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