Compare Adobe Commerce (formerly Magento Commerce) and Shopify 
At a Glance
Market Segments
Small-Business (60.1% of reviews)
Small-Business (80.4% of reviews)
Entry-Level Pricing
Contact Us
$29/ per month
Adobe Commerce (formerly Magento Commerce)
Star Rating
(526)4.0 out of 5
Market Segments
Small-Business (60.1% of reviews)
Entry-Level Pricing
Contact Us
Learn more about Adobe Commerce (formerly Magento Commerce)Shopify
Star Rating
(4,643)4.4 out of 5
Market Segments
Small-Business (80.4% of reviews)
Entry-Level Pricing
$29/ per month
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Shopify excels in ease of use with a score of 8.9, making it a preferred choice for small businesses looking for a straightforward setup. In contrast, Adobe Commerce has a lower ease of use rating of 7.2, which some reviewers mention can lead to a steeper learning curve.
- Reviewers mention that Shopify's customer support is rated at 8.4, highlighting its responsive and helpful service. On the other hand, Adobe Commerce's support rating of 7.1 has been noted by users as less reliable, with some expressing frustration over response times.
- G2 users indicate that Shopify's reporting and analytics features score 8.0, providing essential insights for business decisions. Conversely, Adobe Commerce's reporting score of 7.0 has been criticized by users for lacking depth and user-friendliness.
- Users on G2 highlight Shopify's strong performance in payment processing, with a score of 8.9, which reviewers say offers a seamless checkout experience. Adobe Commerce, while still competent at 8.3, has been noted by some users as having more complex payment integration processes.
- Reviewers mention that Shopify's product recommendations feature scores 8.7, which users say effectively boosts sales through personalized suggestions. In contrast, Adobe Commerce's product recommendations score of 7.8 has been described as less intuitive by some users, impacting their overall merchandising effectiveness.
- Users report that Shopify's multi-channel support, scoring 8.5, allows for easy integration across various platforms, enhancing sales opportunities. Adobe Commerce, with a score of 7.7, has been noted by reviewers as having limitations in this area, making it harder to manage sales across different channels.
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Pricing
Entry-Level Pricing
Adobe Commerce (formerly Magento Commerce)
Adobe Commerce Pro
Contact Us
The all-in-one package for merchants of any size or business model.
- Adobe Commerce Application
- Core Application Support
- Single-tenant, dedicated infrastructure
Free Trial
Adobe Commerce (formerly Magento Commerce)
No trial information availableShopify
No trial information availableRatings
Meets Requirements
8.4
441
8.7
3,969
Ease of Use
7.2
454
8.9
3,988
Ease of Setup
6.3
283
8.8
2,279
Ease of Admin
7.4
275
8.9
2,222
Quality of Support
7.1
388
8.4
3,713
Has the product been a good partner in doing business?
7.5
252
8.8
2,179
Product Direction (% positive)
7.0
431
8.7
3,860
Features by Category
Visitor Behavior
7.5
6
Not enough data
6.9
6
Not enough data
6.9
6
Not enough data
Templates
6.9
6
Not enough data
7.5
6
Not enough data
7.5
6
Not enough data
Personalization
8.1
6
Not enough data
7.3
5
Not enough data
7.0
5
Not enough data
6.0
5
Not enough data
Not enough data
Not enough data
6.3
5
Not enough data
Not enough data
Not enough data
5.7
5
Not enough data
Multichannel
6.7
5
Not enough data
6.3
5
Not enough data
Not enough data
Not enough data
Administration
5.3
5
Not enough data
5.0
5
Not enough data
5.3
5
Not enough data
Not enough data
Not enough data
Merchandising
8.3
14
Not enough data
7.9
16
Not enough data
8.2
16
Not enough data
8.0
15
Not enough data
7.8
16
Not enough data
Analytics
7.9
16
Not enough data
8.1
17
Not enough data
Administration
7.9
17
Not enough data
8.1
17
Not enough data
Administration
8.3
8
Not enough data
8.5
9
Not enough data
8.3
10
Not enough data
Integrations
8.7
10
Not enough data
9.0
10
Not enough data
9.0
10
Not enough data
Cart Management
8.3
9
Not enough data
9.4
9
Not enough data
8.5
8
Not enough data
8.3
8
Not enough data
Headless Commerce
8.0
22
8.2
349
8.5
23
8.5
365
7.9
21
8.3
385
8.7
26
8.3
470
8.7
25
8.5
425
Generative AI
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Merchandising/Marketing
7.4
218
8.6
3296
8.0
250
8.6
3345
7.8
309
8.3
3272
7.8
322
8.3
3229
7.2
289
8.3
3056
7.5
291
8.3
2991
7.8
303
8.2
2966
Product Catalog
8.1
330
8.5
3239
8.2
322
8.5
3191
7.5
323
8.5
3237
7.9
241
8.4
2613
Order Process
8.0
324
8.8
3322
8.0
319
8.6
3242
8.1
307
8.6
3201
8.3
310
8.9
3284
8.2
319
8.8
3274
7.5
288
8.5
2995
7.9
289
8.6
3067
7.9
166
8.5
2686
Multi-Channel Support
7.7
266
8.5
2872
7.5
284
8.8
3097
7.1
239
8.7
2903
7.3
267
8.5
2999
7.2
216
8.3
2333
7.5
172
8.4
2385
7.5
210
8.2
2205
Platform
8.0
272
8.3
2404
8.3
310
8.4
3072
8.1
296
8.6
2923
8.1
312
8.6
3055
7.0
230
8.4
3090
7.8
306
8.9
3058
8.1
252
8.4
2380
8.4
302
8.8
2983
7.6
260
8.4
2473
8.0
249
8.5
2438
8.2
287
8.7
2793
7.8
314
8.8
3081
Payment processing - Merchant of Record
Not enough data
8.7
10
Not enough data
8.5
9
Not enough data
8.3
9
Not enough data
8.1
9
Not enough data
8.3
9
Not enough data
8.7
9
Tax management - Merchant of Record
Not enough data
8.7
9
Not enough data
8.5
9
Not enough data
8.3
9
Security and Compliance - Merchant of Record
Not enough data
8.0
9
Not enough data
8.5
9
Not enough data
8.7
9
Not enough data
8.7
9
Administration - Merchant of Record
Not enough data
8.1
9
Not enough data
8.3
9
Not enough data
8.5
9
Categories
Categories
Shared Categories
Adobe Commerce (formerly Magento Commerce) and Shopify are categorized as E-Commerce Platforms
Unique Categories
Adobe Commerce (formerly Magento Commerce) is categorized as AWS Marketplace, E-Merchandising, Shopping Cart, and E-Commerce Personalization
Shopify is categorized as Merchant of Record
Reviews
Reviewers' Company Size
Adobe Commerce (formerly Magento Commerce)
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Shopify
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Retail
13.4%
Information Technology and Services
11.0%
Internet
8.0%
Computer Software
6.6%
Consumer Goods
6.4%
Other
54.5%
Retail
26.6%
Apparel & Fashion
8.8%
Marketing and Advertising
7.5%
Consumer Goods
5.3%
Internet
3.4%
Other
48.3%
Most Helpful Reviews
Adobe Commerce (formerly Magento Commerce)
Most Helpful Favorable Review
Casey S.
Verified User in Publishing
The back end admin panel UI of Magento is a no brainer. Once you have learned the basics (I suggest taking a basic training course offered by Magento U) manipulating the front end website is effortless. Do you want multiple websites to track specific...
Most Helpful Critical Review
Rostislav S.
Verified User in Internet
Too many options and settings. You must be advance user and a lot of time to set all the settings. For developers - you MUST follow the best practices and read few books, so you don't mess with the core features.
Shopify
Most Helpful Favorable Review
Kathleen Virginia P.
Verified User in Motion Pictures and Film
That you can build a storefront very quickly and easily. You can also do mass uploading of products. Etsy only allows you to upload one product at a time. This is helpful for large inventory, also with lots of variances in your products. (ie: Small, red or...
Most Helpful Critical Review
Lisa K. S.
Verified User in Media Production
Where do I begin? First, the customer service is awful and I do mean dreadful, not as bad as Wix, but they do absolutely nothing to assist you. At one point I had to ask if my rep was a bot, I had to ask them if they were human because the responses were so...
Casey S.
Verified User in Publishing
The back end admin panel UI of Magento is a no brainer. Once you have learned the basics (I suggest taking a basic training course offered by Magento U) manipulating the front end website is effortless. Do you want multiple websites to track specific...
Kathleen Virginia P.
Verified User in Motion Pictures and Film
That you can build a storefront very quickly and easily. You can also do mass uploading of products. Etsy only allows you to upload one product at a time. This is helpful for large inventory, also with lots of variances in your products. (ie: Small, red or...
Rostislav S.
Verified User in Internet
Too many options and settings. You must be advance user and a lot of time to set all the settings. For developers - you MUST follow the best practices and read few books, so you don't mess with the core features.
Lisa K. S.
Verified User in Media Production
Where do I begin? First, the customer service is awful and I do mean dreadful, not as bad as Wix, but they do absolutely nothing to assist you. At one point I had to ask if my rep was a bot, I had to ask them if they were human because the responses were so...
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Discussions
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Hi,
This is because of the massive number of features that platform offers. Continuous improvement is one of the major factors for this platform being a...Read more
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Check out the guys at SyncSpider.com they can help you integrate with other platforms to support. Read more
What are the features of Shopify?
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In word you can say shopify is your own "shop"Read more
What is Shopify used for?
4 comments
PP
Shopify is an Ecommerce CMS platform where we can setup the store and sell our products.Read more
How can I change my store name in Shopify?
3 comments
CH
Yes, you can change your stores name as long as you are not paying back a cash advance given by Shopify. If you’re currently in repayment you can’t change...Read more
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