Compare Adobe Acrobat and Docusign 
At a Glance
Market Segments
Small-Business (43.9% of reviews)
Small-Business (39.7% of reviews)
Entry-Level Pricing
Starting at $22.19
$10.00 1 User Per Month
Adobe Acrobat
Star Rating
(3,455)4.5 out of 5
Market Segments
Small-Business (43.9% of reviews)
Entry-Level Pricing
Starting at $22.19
Free Trial is available
Browse all 2 pricing plansDocusign
Star Rating
(2,465)4.5 out of 5
Market Segments
Small-Business (39.7% of reviews)
Entry-Level Pricing
$10.00 1 User Per Month
Free Trial is available
Browse all 5 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Docusign excels in the "Document Signing" feature with a score of 9.5, highlighting its intuitive interface and seamless signing process, while Adobe Acrobat follows closely with a score of 9.3, but some users mention it can be slightly less user-friendly for new users.
- Reviewers mention that Docusign's "Reminders and Expirations" feature scores 8.9, making it easy to keep track of pending signatures, whereas Adobe Acrobat's score of 8.2 indicates that users find it less effective in managing deadlines.
- G2 users appreciate Docusign's "Mobile Signatures" feature, scoring 8.8, which allows for easy signing on-the-go, while Adobe Acrobat's score of 8.7 shows it is also capable but may not be as optimized for mobile use according to some reviewers.
- Users on G2 highlight Docusign's superior "Signature Workflow" with a score of 9.0, which allows for customizable signing processes, while Adobe Acrobat's score of 8.7 suggests it offers less flexibility in this area.
- Reviewers mention that Docusign's "Security" features, particularly "Signature History and Audit," score 9.2, providing robust tracking and compliance options, while Adobe Acrobat's score of 8.9 indicates it is secure but may not offer the same level of detailed audit trails.
- Users say that Docusign's "Ease of Use" is rated at 9.0, making it a preferred choice for small businesses, while Adobe Acrobat's score of 8.7 suggests it may require a steeper learning curve for some users, particularly those unfamiliar with PDF editing tools.
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Pricing
Entry-Level Pricing
Adobe Acrobat
Acrobat Pro for teams: pricing is per license per month, includes discount with annual commitment
Starting at $22.19
E-signatures and more powerful PDF tools to easily review, edit, and prepare your documents.
- Sign and collect unlimited signatures
- Track and send reminders for agreements
- Export, convert, and edit PDFs
Docusign
Personal
$10.00
1 User Per Month
Built for Personal Use
- Send documents for eSignature: 5/month
- Single user only
Free Trial
Adobe Acrobat
Free Trial is available
Docusign
Free Trial is available
Ratings
Meets Requirements
9.2
2,752
9.1
1,994
Ease of Use
8.7
2,769
9.0
2,003
Ease of Setup
8.9
498
8.4
715
Ease of Admin
8.7
411
8.4
663
Quality of Support
8.4
1,999
8.3
1,498
Has the product been a good partner in doing business?
8.7
380
8.4
644
Product Direction (% positive)
8.3
2,659
8.6
1,963
Features by Category
Signature Process
9.3
318
9.5
1748
|
Verified
8.1
261
8.9
1638
|
Verified
8.6
292
9.0
1708
|
Verified
8.7
279
8.8
1391
|
Verified
8.7
281
9.0
1629
|
Verified
8.5
236
8.7
1236
|
Verified
8.4
244
8.4
1253
|
Verified
8.9
296
8.9
1588
|
Verified
Security and Scalability
8.9
247
9.1
1391
|
Verified
8.9
269
9.2
1474
|
Verified
8.7
250
9.0
1231
|
Verified
Platform
8.5
210
8.2
650
|
Verified
8.4
223
8.6
716
|
Verified
8.4
182
8.3
549
|
Verified
9.0
239
8.9
743
|
Verified
8.2
173
8.4
549
|
Verified
Organization
8.9
374
Not enough data
9.1
389
Not enough data
8.9
380
Not enough data
8.8
372
Not enough data
Editing
8.7
379
Not enough data
8.9
410
Not enough data
9.2
411
Not enough data
8.8
383
Not enough data
8.8
364
Not enough data
Operating System
9.0
339
Not enough data
8.6
266
Not enough data
Feature Not Available
Not enough data
Security
Feature Not Available
Not enough data
8.8
189
Not enough data
8.9
185
Not enough data
Conversion
9.2
212
Not enough data
8.5
165
Not enough data
8.6
164
Not enough data
Logistics
8.4
163
Not enough data
9.0
209
Not enough data
9.1
188
Not enough data
Data Sources
9.0
189
Not enough data
8.2
160
Not enough data
9.1
200
Not enough data
Generation
8.6
178
Not enough data
8.3
163
Not enough data
Feature Not Available
Not enough data
Delivery
8.6
172
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Design
Feature Not Available
Not enough data
8.4
412
Not enough data
Feature Not Available
Not enough data
Collaboration
8.3
399
Not enough data
8.0
359
Not enough data
File Types
9.1
495
Not enough data
9.0
494
Not enough data
8.5
362
Not enough data
Edit & Revise
8.6
444
Not enough data
Feature Not Available
Not enough data
8.9
485
Not enough data
Integrate & Embed
8.1
308
Not enough data
8.4
347
Not enough data
8.5
387
Not enough data
Operating System
9.1
465
Not enough data
8.8
336
Not enough data
Feature Not Available
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Support
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Adobe Acrobat and Docusign are categorized as E-Signature
Unique Categories
Adobe Acrobat is categorized as Document Generation, Document Creation, PDF Editor, and File Converter
Reviews
Reviewers' Company Size
Adobe Acrobat
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Docusign
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
7.1%
Higher Education
5.2%
Computer Software
5.1%
Marketing and Advertising
5.0%
Education Management
3.8%
Other
74.0%
Real Estate
9.5%
Computer Software
9.0%
Information Technology and Services
8.0%
Financial Services
5.2%
Marketing and Advertising
4.9%
Other
63.3%
Most Helpful Reviews
Adobe Acrobat
Most Helpful Favorable Review
Jon J.
Verified User in Computer Software
Adobe has made successfully made the terms PDF, and Acrobat seem very synonymous. I really like the commenting and create options that are available.
Most Helpful Critical Review
Travis G.
Verified User in Media Production
Adding alt-text and tags for accessibility is clunky and hard to use most of the time. A lot of the time, after running an accessibility check, it will give me a report and tells me to fix things, but there is no obvious place to be able to add what is...
Docusign
Most Helpful Favorable Review
Kristen C.
Verified User in Information Technology and Services
Docusign is a budget-friendly way to get digital signatures in. It gets the job done and there's only minimal training required for our support staff to send out agreements to clients.
Most Helpful Critical Review
Ashley M.
Verified User in Financial Services
Lost 2 clients and thousands of dollars due to docusign sending blank docs. I was told my issue would be "escalated". Well today we just lost another client due to docusign. I called tech support and spoke with a manager named Bruce who is unable to tell me...
Jon J.
Verified User in Computer Software
Adobe has made successfully made the terms PDF, and Acrobat seem very synonymous. I really like the commenting and create options that are available.
Kristen C.
Verified User in Information Technology and Services
Docusign is a budget-friendly way to get digital signatures in. It gets the job done and there's only minimal training required for our support staff to send out agreements to clients.
Travis G.
Verified User in Media Production
Adding alt-text and tags for accessibility is clunky and hard to use most of the time. A lot of the time, after running an accessibility check, it will give me a report and tells me to fix things, but there is no obvious place to be able to add what is...
Ashley M.
Verified User in Financial Services
Lost 2 clients and thousands of dollars due to docusign sending blank docs. I was told my issue would be "escalated". Well today we just lost another client due to docusign. I called tech support and spoke with a manager named Bruce who is unable to tell me...
Alternatives
Discussions
What does Adobe Pro DC include?
8 comments
AJ
e-Signatures, PDF edition, PDF creation, 3D model tree creation, PDF exporting, PDF protection and security, combine files, fill & sign, organize pages, scan...Read more
What are the features of Adobe Acrobat Pro DC?
7 comments
DR
Not only does Adobe Acrobat Pro DC help with creating universally readable documents, the features include tools to increase accessibility for...Read more
Is it possible to rotate a page form the text?
3 comments
LB
Can you please clarify your question? Are you trying to rotate the entire form? Or just a text box? Read more
What is the difference between an electronic signature and a digital signature?
5 comments
JA
An electronic signature is an electronic symbol attached to a contract or other record, used by a person with an intent to sign. In contrast, digital...Read more
Is there a trial or free download available?
4 comments
EC
There is a 30-day free trial available. Read more
how to docusign a pdf
3 comments
KB
Docusign has some nice web and mobile features for using e-signatureRead more
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