Compare Acuity Scheduling and vcita 
At a Glance
Market Segments
Small-Business (90.8% of reviews)
Small-Business (88.9% of reviews)
Entry-Level Pricing
$16.00 1 Staff/Locations
$29.00 Per Month
Acuity Scheduling
Star Rating
(403)4.7 out of 5
Market Segments
Small-Business (90.8% of reviews)
Entry-Level Pricing
$16.00 1 Staff/Locations
Browse all 4 pricing plansvcita
Star Rating
(74)4.6 out of 5
Market Segments
Small-Business (88.9% of reviews)
Entry-Level Pricing
$29.00 Per Month
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Acuity Scheduling excels in its "Custom Booking Page" feature, allowing for a highly personalized scheduling experience, while vcita's customization options are noted to be less flexible, with reviewers mentioning limitations in "Personalized Links".
- Reviewers mention that Acuity Scheduling's "Confirmations & Reminders" feature is highly effective, scoring 9.5, which enhances client communication, whereas vcita's similar feature scores slightly higher at 9.6, indicating a marginally better user experience in this area.
- G2 users highlight Acuity Scheduling's superior "Multi-Calendar View" functionality, which allows users to manage multiple calendars seamlessly, while vcita's integration capabilities are seen as less robust, particularly in "Multi-Calendar Integration" where it scored 8.1 compared to Acuity's 9.4.
- Users on G2 report that Acuity Scheduling's "Digital Invoices" feature is highly rated at 9.2, making billing straightforward, while vcita's "Recurring Invoices" feature, although useful, received a lower score of 8.3, indicating room for improvement.
- Reviewers mention that Acuity Scheduling's "Automated Email Responses" feature is particularly effective, scoring 9.0, which helps streamline communication, while vcita's email marketing capabilities, including "Email Marketing" and "Campaign Management", received lower scores, suggesting less effectiveness in automation.
- Users say that Acuity Scheduling's "Desktop Integration" feature is rated at 9.6, making it easier to sync with other tools, while vcita's integration options, particularly with "Salesforce Integration", scored lower at 8.8, indicating a potential gap in seamless connectivity.
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Pricing
Entry-Level Pricing
Acuity Scheduling
Emerging
$16.00
1 Staff/Locations
Our starter plan to simplify your schedule and launch your online bookings. Start your free trial to try out the Emerging plan. No credit card required.
- Client self-scheduling
- Embed scheduler into your website
- Offer unlimited services and appointments
vcita
KICKSTART
$29.00
Per Month
This plan is applicable when the team size is one. The Kickstart plan is also available for $29 per month when billed annually.
- Client management
- Secure client portal
- Customized billing & invoicing workflows
Free Trial
Acuity Scheduling
Free Trial is available
vcita
Free Trial is available
Ratings
Meets Requirements
9.3
302
8.8
58
Ease of Use
9.1
305
9.0
58
Ease of Setup
8.8
181
8.8
36
Ease of Admin
9.1
180
9.4
36
Quality of Support
9.2
225
8.7
48
Has the product been a good partner in doing business?
9.3
176
9.6
34
Product Direction (% positive)
8.9
296
9.4
56
Features by Category
Sales Force Automation
Not enough data
9.9
16
|
Verified
Not enough data
Feature Not Available
Not enough data
9.1
13
|
Verified
Not enough data
9.1
13
|
Verified
Not enough data
7.7
8
|
Verified
Not enough data
9.6
14
|
Verified
Not enough data
7.7
14
|
Verified
Not enough data
8.6
13
|
Verified
Not enough data
9.6
13
|
Verified
Marketing Automation
Not enough data
7.9
16
|
Verified
Not enough data
8.7
14
|
Verified
Not enough data
8.7
15
|
Verified
Not enough data
8.5
11
Customer Support
Not enough data
8.5
11
|
Verified
Not enough data
9.1
17
|
Verified
Not enough data
8.6
12
|
Verified
Not enough data
7.7
10
|
Verified
Not enough data
8.5
11
|
Verified
Reporting & Analytics
Not enough data
7.8
12
|
Verified
Not enough data
8.2
15
|
Verified
Not enough data
7.0
11
|
Verified
Mobile & Social
Not enough data
7.4
11
|
Verified
Not enough data
7.5
12
|
Verified
Not enough data
8.5
12
|
Verified
Platform
Not enough data
9.0
12
|
Verified
Not enough data
8.5
9
|
Verified
Not enough data
8.9
12
|
Verified
Not enough data
6.5
9
|
Verified
Not enough data
5.4
8
|
Verified
Not enough data
6.5
10
|
Verified
Not enough data
8.6
12
|
Verified
Not enough data
7.9
8
|
Verified
Integration
Not enough data
8.5
10
|
Verified
Not enough data
6.9
8
|
Verified
Not enough data
7.1
7
|
Verified
Generative AI
Not enough data
6.7
7
Email Marketing
Not enough data
8.5
9
|
Verified
Not enough data
8.5
9
|
Verified
Not enough data
8.5
9
|
Verified
Not enough data
9.0
10
|
Verified
Online Marketing
Not enough data
9.4
6
|
Verified
Not enough data
9.8
7
|
Verified
Not enough data
10.0
5
|
Verified
Not enough data
9.8
9
|
Verified
Not enough data
8.6
6
Lead Management
Not enough data
8.8
8
|
Verified
Not enough data
9.4
6
|
Verified
Not enough data
9.7
6
|
Verified
Not enough data
9.5
7
|
Verified
Not enough data
8.9
6
|
Verified
Not enough data
9.7
6
|
Verified
Not enough data
9.8
8
|
Verified
Not enough data
9.2
6
|
Verified
Campaign Management
Not enough data
9.0
8
|
Verified
Not enough data
9.0
7
|
Verified
Not enough data
10.0
11
|
Verified
Not enough data
8.1
8
Social
Not enough data
7.2
6
Not enough data
8.1
6
|
Verified
Not enough data
9.0
7
|
Verified
Not enough data
8.6
6
|
Verified
Not enough data
7.5
6
|
Verified
Reporting & Analytics
Not enough data
8.9
11
|
Verified
Not enough data
7.7
8
|
Verified
Not enough data
8.3
7
|
Verified
Not enough data
8.1
6
|
Verified
Not enough data
8.1
6
Platform
Not enough data
9.6
8
|
Verified
Not enough data
9.7
6
|
Verified
Not enough data
9.4
8
|
Verified
Not enough data
9.3
5
|
Verified
Not enough data
Not enough data
Not enough data
9.4
6
|
Verified
Not enough data
Not enough data
Integration
Not enough data
8.6
6
|
Verified
Not enough data
9.0
5
|
Verified
Not enough data
9.3
5
|
Verified
Invoice Generation
Not enough data
8.0
5
Not enough data
9.2
8
Not enough data
8.3
7
Invoice Processing
Not enough data
9.7
6
Not enough data
8.0
5
Not enough data
8.3
5
Not enough data
9.3
5
Analytics
Not enough data
9.4
8
Not enough data
Feature Not Available
Not enough data
8.3
5
Not enough data
9.8
8
Integration
Not enough data
8.3
6
Not enough data
9.8
8
Not enough data
8.3
5
Not enough data
9.0
7
Business Administration - Spa Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Marketing - Spa Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Guest Experience - Spa Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
8.0
11
Not enough data
7.7
8
Not enough data
7.6
9
Not enough data
7.7
11
Not enough data
7.6
12
Collaboration
Not enough data
8.9
12
Not enough data
8.8
13
Not enough data
7.8
9
Not enough data
7.7
10
Not enough data
6.5
10
Not enough data
7.8
12
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Coaching
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Business Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Bill Generation
Not enough data
9.1
11
Not enough data
9.9
13
Not enough data
9.2
10
Bill Processing
Not enough data
Feature Not Available
Not enough data
9.0
8
Not enough data
9.5
11
Integration
Not enough data
8.7
10
Not enough data
9.3
12
Not enough data
Feature Not Available
Calendar View
Not enough data
Not enough data
Not enough data
Not enough data
Shared Calendar
Not enough data
Not enough data
Not enough data
Not enough data
Accessibility
Not enough data
Not enough data
Not enough data
Not enough data
Integration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Notifications
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Notifications
9.5
24
9.6
16
9.7
21
9.8
17
9.7
25
9.6
18
Settings
9.2
25
8.9
18
9.4
24
9.3
16
9.4
24
9.1
18
Personalization
9.0
23
9.3
16
9.4
24
9.2
16
Integrations
9.4
21
8.1
14
9.7
19
9.5
18
9.5
16
9.2
13
9.4
17
8.2
13
9.0
21
9.3
18
Generative AI
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Customization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Additional Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrations
Not enough data
8.8
8
Not enough data
9.0
15
Not enough data
9.5
13
Not enough data
Feature Not Available
Not enough data
8.8
8
Branding & Customizatio
Not enough data
10.0
14
Not enough data
9.7
12
Not enough data
9.6
12
Automatic Rules & Configurations
Not enough data
9.9
16
Not enough data
9.8
14
Not enough data
9.6
13
Business Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Class Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Client Manangement
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrations
Not enough data
Not enough data
Not enough data
Not enough data
Features
9.4
25
Not enough data
8.7
24
Not enough data
8.6
20
Not enough data
9.0
26
Not enough data
Feature Not Available
Not enough data
9.4
24
Not enough data
Categories
Categories
Shared Categories
Acuity Scheduling and vcita are categorized as Business Scheduling and Online Appointment Scheduling
Unique Categories
Acuity Scheduling is categorized as Appointment Reminder, Studio Management, Coaching, Spa and Salon Management, and Calendar
vcita is categorized as Online Form Builder, Invoice Management, CRM, Billing, Marketing Automation, and Client Portal
Reviews
Reviewers' Company Size
Acuity Scheduling
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
vcita
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Health, Wellness and Fitness
14.8%
Marketing and Advertising
8.4%
Professional Training & Coaching
5.9%
Cosmetics
5.6%
Photography
4.6%
Other
60.7%
Health, Wellness and Fitness
6.9%
Alternative Medicine
6.9%
Accounting
6.9%
Professional Training & Coaching
5.6%
Marketing and Advertising
5.6%
Other
68.1%
Most Helpful Reviews
Acuity Scheduling
Most Helpful Favorable Review
Gigi K.
Verified User in Human Resources
Great usability! Easy to block off time and create scheduling parameters. It is affordable and easy to share with colleagues & clients.
Most Helpful Critical Review
Katlin F.
Verified User in Education Management
It does not handle different time zones well from the back end. Customers can easily schedule, but Acuity company is in EDT and can create glitches if you do not live in EST and are trying to monitor your hours.
vcita
Most Helpful Favorable Review
Beki W.
Verified User in Accounting
I love how it integrates with my website and my personal google calendar to seamlessly book appointments with my customers, and update my personal AND business calendar in the process. .
Most Helpful Critical Review
Verified User in Professional Training & Coaching
Pretty much everything now. We have been unable to process payments via Stripe or Paypal which is due to a bug in the Vcita system for an entire month. Customer service have still failed to correct the fault. Clients now receive incorrect ZOOM links and...
Gigi K.
Verified User in Human Resources
Great usability! Easy to block off time and create scheduling parameters. It is affordable and easy to share with colleagues & clients.
Beki W.
Verified User in Accounting
I love how it integrates with my website and my personal google calendar to seamlessly book appointments with my customers, and update my personal AND business calendar in the process. .
Katlin F.
Verified User in Education Management
It does not handle different time zones well from the back end. Customers can easily schedule, but Acuity company is in EDT and can create glitches if you do not live in EST and are trying to monitor your hours.
Verified User in Professional Training & Coaching
Pretty much everything now. We have been unable to process payments via Stripe or Paypal which is due to a bug in the Vcita system for an entire month. Customer service have still failed to correct the fault. Clients now receive incorrect ZOOM links and...
Discussions
What does Acuity Scheduling do?
1 comment
JB
Acuity Scheduling is a virtual appointment calendar. At my job, there is a scheduler who sets all appointments. I check Acuity Scheduling for my...Read more
Acuity Scheduling has no more discussions with answers
vcita has no discussions with answers
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