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At a Glance
Market Segments
Small-Business (80.6% of reviews)
Small-Business (77.5% of reviews)
Entry-Level Pricing
$0.00 Per Month
$0 per month
ActiveDEMAND
Star Rating
(68)4.4 out of 5
Market Segments
Small-Business (80.6% of reviews)
Pros & Cons
Entry-Level Pricing
$0.00 Per Month
Browse all 4 pricing plansAgile CRM
Star Rating
(355)4.0 out of 5
Market Segments
Small-Business (77.5% of reviews)
Pros & Cons
Entry-Level Pricing
$0 per month
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Agile CRM excels in its ticket creation user experience, receiving a high score of 9.0, while ActiveDEMAND's ticket management features are less emphasized, indicating a potential gap in user satisfaction in this area.
- Reviewers mention that ActiveDEMAND shines in automated email responses, scoring 9.1, compared to Agile CRM's 7.5, suggesting that users may find ActiveDEMAND's email automation more effective for their marketing needs.
- G2 users highlight that ActiveDEMAND offers superior email deliverability management with a score of 8.3, while Agile CRM's score of 6.7 indicates that users may face challenges in ensuring their emails reach the intended recipients.
- Users on G2 report that Agile CRM's contact and account management features are rated at 7.7, which may not meet the expectations of users looking for robust CRM capabilities compared to ActiveDEMAND's more comprehensive offerings.
- Reviewers mention that ActiveDEMAND's lead management capabilities, scoring 8.6, are significantly better than Agile CRM's 7.0, indicating that users may find it easier to track and nurture leads effectively with ActiveDEMAND.
- Users say that Agile CRM's ease of use is rated at 8.1, which is favorable, but ActiveDEMAND's overall user experience is slightly lower at 7.5, suggesting that while Agile CRM is user-friendly, ActiveDEMAND may require a steeper learning curve for some users.
Pricing
Entry-Level Pricing
ActiveDEMAND
Call Tracking
$0.00
Per Month
ActiveDEMAND Call Tracking doesn't just track your online and offline incoming calls to tell you what is working and what isn't. ActiveDEMAND includes conversation tracking to understand the call itself and give it a lead quality rating.
- Instant Phone Number Setup
- Local/Toll-Free Numbers & Text Messages
- Port Your Existing Phone Numbers
Agile CRM
Free
$0
per month
For 10 Users
- 1000 Contacts & Companies
- Custom Data Fields
- Lead Scoring
Free Trial
ActiveDEMAND
Free Trial is available
Agile CRM
Free Trial is available
Ratings
Meets Requirements
8.5
57
8.1
314
Ease of Use
7.5
57
8.1
313
Ease of Setup
7.7
41
7.8
167
Ease of Admin
8.0
38
8.1
162
Quality of Support
9.3
57
7.9
307
Has the product been a good partner in doing business?
9.3
39
8.0
161
Product Direction (% positive)
9.0
56
7.6
310
Features by Category
Sales Force Automation
Not enough data
7.8
32
|
Verified
Not enough data
7.5
28
Not enough data
7.4
31
|
Verified
Not enough data
7.6
33
|
Verified
Not enough data
7.1
29
|
Verified
Not enough data
7.1
28
|
Verified
Not enough data
7.4
29
|
Verified
Not enough data
7.0
27
|
Verified
Not enough data
7.5
29
|
Verified
Marketing Automation
Not enough data
7.0
32
|
Verified
Not enough data
7.7
30
|
Verified
Not enough data
7.1
33
|
Verified
Not enough data
6.6
31
|
Verified
Customer Support
Not enough data
6.9
31
|
Verified
Not enough data
6.5
32
|
Verified
Not enough data
6.5
32
|
Verified
Not enough data
6.2
31
|
Verified
Not enough data
6.9
30
|
Verified
Reporting & Analytics
Not enough data
7.1
29
|
Verified
Not enough data
7.0
32
|
Verified
Not enough data
6.8
28
|
Verified
Mobile & Social
Not enough data
7.8
25
|
Verified
Not enough data
8.4
24
|
Verified
Not enough data
7.8
24
|
Verified
Platform
Not enough data
7.4
11
|
Verified
Not enough data
7.5
10
|
Verified
Not enough data
7.5
12
|
Verified
Not enough data
8.1
7
|
Verified
Not enough data
8.1
9
|
Verified
Not enough data
7.8
10
|
Verified
Not enough data
6.9
12
|
Verified
Not enough data
8.1
8
|
Verified
Integration
Not enough data
8.0
11
|
Verified
Not enough data
7.3
11
|
Verified
Not enough data
7.8
10
|
Verified
Generative AI
Not enough data
Not enough data
Agentic AI - CRM
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Email Marketing
8.4
33
|
Verified
7.4
21
|
Verified
8.6
35
|
Verified
7.1
21
|
Verified
8.3
31
|
Verified
6.7
21
|
Verified
9.1
31
|
Verified
7.5
21
|
Verified
Online Marketing
8.4
35
|
Verified
7.5
20
|
Verified
8.5
31
|
Verified
8.0
19
|
Verified
7.9
22
|
Verified
7.8
17
|
Verified
8.5
27
|
Verified
7.5
18
|
Verified
9.1
16
|
Verified
7.7
17
|
Verified
Lead Management
8.6
31
|
Verified
7.9
21
|
Verified
8.4
29
|
Verified
7.5
20
|
Verified
8.8
27
|
Verified
7.2
19
|
Verified
8.8
26
|
Verified
7.8
20
|
Verified
8.5
27
|
Verified
7.1
21
|
Verified
9.0
30
|
Verified
7.4
20
|
Verified
8.4
28
|
Verified
8.1
20
|
Verified
8.2
22
|
Verified
7.9
20
|
Verified
Campaign Management
8.2
29
|
Verified
7.9
21
|
Verified
8.4
21
|
Verified
8.2
19
|
Verified
8.4
26
|
Verified
8.3
19
|
Verified
6.9
7
8.5
18
Social
6.9
7
8.0
17
|
Verified
8.1
22
|
Verified
8.4
17
|
Verified
8.3
20
|
Verified
8.8
17
|
Verified
7.9
21
|
Verified
8.4
17
|
Verified
7.5
10
|
Verified
8.0
17
|
Verified
Reporting & Analytics
9.1
30
|
Verified
8.6
20
|
Verified
9.2
30
|
Verified
8.9
19
|
Verified
8.0
10
|
Verified
7.7
18
|
Verified
8.3
15
|
Verified
8.7
19
|
Verified
8.6
20
|
Verified
8.0
18
|
Verified
Platform
7.9
22
|
Verified
8.0
5
|
Verified
7.8
22
|
Verified
8.3
5
|
Verified
7.9
21
|
Verified
8.0
5
|
Verified
Not enough data
7.7
5
|
Verified
8.2
10
|
Verified
7.3
5
|
Verified
8.3
21
|
Verified
8.3
5
|
Verified
8.7
5
7.7
5
|
Verified
Agentic AI - Marketing Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration
7.6
17
|
Verified
7.7
5
|
Verified
7.4
13
|
Verified
8.3
5
|
Verified
6.9
9
|
Verified
8.0
5
|
Verified
Ticket and Case Management
Not enough data
9.0
10
|
Verified
Not enough data
9.0
10
|
Verified
Not enough data
9.0
10
|
Verified
Not enough data
8.8
10
|
Verified
Not enough data
8.5
10
|
Verified
Not enough data
8.5
10
|
Verified
Not enough data
8.2
10
|
Verified
Not enough data
8.5
10
|
Verified
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Help Desk
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication Channels
Not enough data
9.2
10
|
Verified
Not enough data
8.2
10
|
Verified
Not enough data
8.0
10
|
Verified
Not enough data
7.5
10
|
Verified
Not enough data
7.8
9
|
Verified
Platform
Not enough data
6.3
5
Not enough data
7.8
6
|
Verified
Not enough data
8.0
5
|
Verified
Not enough data
8.0
5
|
Verified
Not enough data
7.2
6
|
Verified
Not enough data
8.9
6
|
Verified
Data Sourcing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Intelligence
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Design and Customization
Not enough data
8.3
5
Not enough data
8.3
5
Not enough data
Not enough data
Not enough data
Not enough data
Campaigns
Not enough data
8.3
5
Not enough data
9.0
5
Not enough data
Not enough data
Not enough data
Not enough data
Integrations
Not enough data
7.3
5
Not enough data
Not enough data
Not enough data
8.7
5
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Vulnerability Scanner
Not enough data
Not enough data
Not enough data
Not enough data
Page Customization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Page Optimization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Landing Page Builders
Not enough data
Not enough data
Customization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Additional Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
9.0
8
|
Verified
Not enough data
9.0
8
|
Verified
Not enough data
8.5
8
|
Verified
Not enough data
8.1
7
|
Verified
Not enough data
8.6
6
Internal Use
Not enough data
7.8
6
|
Verified
Not enough data
8.5
8
|
Verified
Not enough data
9.2
8
Not enough data
8.3
8
|
Verified
Not enough data
9.0
8
|
Verified
Not enough data
8.3
7
|
Verified
Agentic AI - Email Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
7.2
18
Not enough data
6.8
18
Not enough data
7.5
17
Customizations
Not enough data
6.8
17
Not enough data
7.4
17
Not enough data
7.8
17
Not enough data
7.1
16
Not enough data
6.9
17
Generative AI
Not enough data
Not enough data
Phone Number Management
8.8
7
Not enough data
9.0
5
Not enough data
Not enough data
Not enough data
Tracking
7.8
6
Not enough data
8.0
5
Not enough data
8.3
5
Not enough data
Analytics
8.9
6
Not enough data
8.3
6
Not enough data
7.5
6
Not enough data
Not enough data
Not enough data
Call Routing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Inbound Call Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
ActiveDEMAND and Agile CRM are categorized as Marketing Automation
Unique Categories
ActiveDEMAND is categorized as Inbound Call Tracking and Customer Data Platform (CDP)
Agile CRM is categorized as Landing Page Builders, Pop-Up Builder, Email Tracking, Help Desk, Live Chat, CRM, and Online Form Builder
Reviews
Reviewers' Company Size
ActiveDEMAND
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Agile CRM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
35.8%
Information Technology and Services
9.0%
Industrial Automation
7.5%
Health, Wellness and Fitness
6.0%
Computer Software
6.0%
Other
35.8%
Marketing and Advertising
14.9%
Information Technology and Services
13.2%
Computer Software
6.9%
Financial Services
4.6%
Internet
4.3%
Other
56.0%
Alternatives
Discussions
What metrics are tracked with call tracking?
2 Comments
Official Response from ActiveDEMAND
Call Tracking provides campaign insights like which numbers are called most often or what marketing channels (Source/Medium) are delivering the most calls....Read more
What is DNI and why would a marketer want to use it?
1 Comment
Official Response from ActiveDEMAND
With Dynamic Number Insertion, when a user visits your website, the telephone number on your website will dynamically change and be associated with their...Read more
Is DNI going to hurt my SEO?
1 Comment
Official Response from ActiveDEMAND
DNI does not impact the way search engines index a website. The reason for this is that DNI technology from reputable vendors will not be triggered by “bots”...Read more
Any power users who are making Agile deliver ?
1 Comment
JJ
I used to find it great, but we are moving away to One Page CRM for managing prospects and leads, and Woodpecker for cold email.
Could you use tags to...Read more
Why are you tear down their state-of-the-art product?
1 Comment
AM
They keep pushing their new product, and AgileCRM is not being maintained. Campaigns are not working and no one is fixing it. We are looking to switch.Read more
What is Agile CRM used for?
1 Comment
B
Agile CRM is a type of customer relationship management software that aims to improve and simplify different areas of managing and interacting with...Read more
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