Compare Actionstep and Clio 
- Users report that Clio excels in ease of use with a score of 9.0, while Actionstep's score of 7.0 indicates a steeper learning curve, making Clio a more user-friendly option for small businesses.
- Reviewers mention that Clio's quality of support is rated at 9.2, significantly higher than Actionstep's 7.4, suggesting that Clio provides more responsive and helpful customer service.
- G2 users highlight Clio's superior ease of setup with a score of 8.6 compared to Actionstep's 5.0, indicating that Clio is easier to implement and get started with.
- Users on G2 report that Clio's document management features, particularly its centralized database and document tracking, are more robust, scoring 8.3, while Actionstep's document management features score 8.2, showing a slight edge for Clio.
- Reviewers say that Clio's time tracking feature is highly praised with a score of 9.1, while Actionstep's time tracking is rated lower at 8.8, indicating that Clio may offer more effective tools for managing billable hours.
- Users report that Clio's cloud functionality is rated at 8.8, which is slightly lower than Actionstep's 9.0, suggesting that Actionstep may have a slight advantage in cloud-based features, although Clio still performs well in this area.
- Everything included in Practice Pro plus...
- Multi-currency general ledger
- Banking
- Accurately track time and expenses. Bill hourly, flat fee, or contingency.
- Make it easy for clients to pay online using credit, debit, or eCheck (US).
- Manage cases, tasks, documents, and calendars, all in one place.
Actionstep allows my firm to organize and keep track of all clients. It is easy to track where we are in the legal process with each clients, and we can change the steps along the way. We can easily assign tasks for our team members, and with the billing...
Their support team is so unhelpful. If you ever run into an issue, their first response is "there is no issue". If there is an issue that the team, acknowledges, the team will either take weeks to fix it, or will tell you that they aren't going to fix it....
Intuitive interface - it is easy to learn to use this product with reasonable proficiency. Responsive support when you need it - chat and phone. Flexibility provided by numerous integrations - lets you add functionality not offered by the primary program....
very little customization available, billing is not very good, reminders and tasks are very basic
Actionstep allows my firm to organize and keep track of all clients. It is easy to track where we are in the legal process with each clients, and we can change the steps along the way. We can easily assign tasks for our team members, and with the billing...
Intuitive interface - it is easy to learn to use this product with reasonable proficiency. Responsive support when you need it - chat and phone. Flexibility provided by numerous integrations - lets you add functionality not offered by the primary program....
Their support team is so unhelpful. If you ever run into an issue, their first response is "there is no issue". If there is an issue that the team, acknowledges, the team will either take weeks to fix it, or will tell you that they aren't going to fix it....
very little customization available, billing is not very good, reminders and tasks are very basic
