Compare Accurate Background and HireRight 
- Users report that HireRight's "Quality of Support" is significantly lower at 6.5 compared to Accurate Background's impressive 8.8, indicating that users may face challenges in getting timely assistance when needed.
- Reviewers mention that Accurate Background excels in "Screening and Assessments" for both Background Check and Drug Testing Administration, scoring 9.2 and 9.3 respectively, while HireRight lags behind with scores of 7.0 and 7.2, suggesting a more robust and reliable assessment process with Accurate Background.
- G2 users highlight that Accurate Background's "Compliance" features are rated at 9.0 for background checks and 9.4 for drug testing, whereas HireRight's ratings of 7.0 and 7.8 indicate potential gaps in meeting regulatory requirements.
- Users on G2 report that Accurate Background's "Dashboard" functionality is rated at 9.1, providing a more user-friendly and efficient interface for managing background checks, while HireRight's score of 7.1 suggests a less intuitive experience.
- Reviewers mention that HireRight's "Product Direction" score of 5.9 reflects concerns about the future development and innovation of the platform, contrasting with Accurate Background's strong score of 9.1, which indicates a positive outlook for ongoing improvements.
- Users say that Accurate Background's "Integrations" score of 9.0 highlights its ability to seamlessly connect with other systems, while HireRight's score of 8.3, although decent, suggests it may not offer the same level of interoperability that users desire.
Dashboard is very simple and easy to read which allows to access the information easily. I liked the customer services support options too.
It doesn't go deep enough in depending on what exactly you are looking for
Early in my career, I used hireright. During that time, I had to fill out basic information on the applicant that we would conduct the background check on. However, now hireright supports a feature where you can email the background check form to the...
There are no positives for this company. They are not based in America (which isn't a problem) but it's extremely frustrating having to call customer service every single day regarding the SAME information I already provided them. I was told I can only...
Dashboard is very simple and easy to read which allows to access the information easily. I liked the customer services support options too.
Early in my career, I used hireright. During that time, I had to fill out basic information on the applicant that we would conduct the background check on. However, now hireright supports a feature where you can email the background check form to the...
It doesn't go deep enough in depending on what exactly you are looking for
There are no positives for this company. They are not based in America (which isn't a problem) but it's extremely frustrating having to call customer service every single day regarding the SAME information I already provided them. I was told I can only...
