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Compare HubSpot Sales Hub and Insightly CRM

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At a Glance
HubSpot Sales Hub
HubSpot Sales Hub
Star Rating
(13,421)4.4 out of 5
Market Segments
Small-Business (60.9% of reviews)
Information
Pros & Cons
Entry-Level Pricing
$0.00
Free Trial is available
Browse all 4 pricing plans
Insightly CRM
Insightly CRM
Star Rating
(931)4.2 out of 5
Market Segments
Small-Business (73.0% of reviews)
Information
Pros & Cons
Entry-Level Pricing
$29/ user, per month (billed annually)
Free Trial is available
Browse all 3 pricing plans
AI Generated Summary
AI-generated. Powered by real user reviews.
  • G2 reviewers report that HubSpot Sales Hub excels in automation capabilities, allowing users to streamline their workflows effectively. Many users appreciate how it automates tasks and reminders, which helps them stay organized and manage their sales activities efficiently.
  • Users say that Insightly CRM offers a unique advantage by combining CRM and project management features in one platform. This integration allows users to track customer interactions from lead generation to project delivery, enhancing their overall experience.
  • Reviewers mention that HubSpot Sales Hub has a higher overall satisfaction score, reflecting its strong market presence and user-friendly interface. Users find it easy to navigate and appreciate the centralized customer information, which aids in effective communication.
  • According to verified reviews, Insightly CRM is praised for its relationship mapping feature, which visually represents contacts and their connections. This functionality helps users better understand their customer relationships and manage them more effectively.
  • G2 reviewers highlight that while Insightly CRM is easy to implement, it may not always meet the specific workflow needs of all users, leading to some configuration challenges. In contrast, HubSpot Sales Hub's robust automation features seem to cater to a wider range of user requirements.
  • Users report that HubSpot Sales Hub's extensive review count and high satisfaction ratings indicate a reliable and well-supported product. This contrasts with Insightly CRM, which, despite its strengths, has fewer recent reviews, suggesting a less active user base and potentially less up-to-date feedback.
Pricing
Entry-Level Pricing
HubSpot Sales Hub
Free HubSpot CRM
$0.00
Browse all 4 pricing plans
Insightly CRM
Plus
$29
/ user, per month (billed annually)
Browse all 3 pricing plans
Free Trial
HubSpot Sales Hub
Free Trial is available
Insightly CRM
Free Trial is available
Ratings
Meets Requirements
8.6
9,790
8.3
789
Ease of Use
8.7
10,676
8.4
794
Ease of Setup
8.4
4,650
8.3
351
Ease of Admin
8.6
3,128
8.5
336
Quality of Support
8.6
8,815
8.1
676
Has the product been a good partner in doing business?
8.7
3,081
8.5
321
Product Direction (% positive)
8.7
9,370
8.0
764
Features by Category
Sales Force Automation
8.7
6057
|
Verified
8.5
621
|
Verified
Feature Not Available
Feature Not Available
8.5
5915
|
Verified
8.3
595
|
Verified
8.5
6100
|
Verified
8.1
623
|
Verified
7.8
4197
|
Verified
7.5
350
|
Verified
8.5
5061
|
Verified
8.0
452
|
Verified
7.8
3254
|
Verified
7.5
339
|
Verified
7.8
3159
|
Verified
7.6
349
|
Verified
8.2
2453
8.0
423
|
Verified
Marketing Automation
8.7
5385
|
Verified
7.6
406
|
Verified
8.5
5050
|
Verified
Feature Not Available
8.7
5200
|
Verified
8.1
523
|
Verified
8.1
4438
|
Verified
7.6
340
|
Verified
Customer Support
8.3
3632
|
Verified
7.8
395
8.1
2461
7.8
400
8.4
3294
|
Verified
7.9
460
8.0
3276
|
Verified
7.6
326
|
Verified
8.3
3509
|
Verified
7.8
362
Reporting & Analytics
8.2
5768
|
Verified
7.9
527
|
Verified
8.4
6111
|
Verified
7.9
550
|
Verified
8.0
4284
|
Verified
7.6
388
|
Verified
Mobile & Social
8.0
3803
|
Verified
7.8
357
|
Verified
8.1
2456
|
Verified
7.7
353
|
Verified
7.7
4124
|
Verified
7.8
416
|
Verified
Platform
8.1
2906
|
Verified
7.9
315
|
Verified
8.3
2527
|
Verified
8.1
310
|
Verified
8.5
2978
|
Verified
8.4
321
|
Verified
8.1
2280
|
Verified
8.0
215
|
Verified
7.5
1974
7.3
88
8.0
2573
|
Verified
7.6
250
|
Verified
8.6
2978
|
Verified
8.3
320
|
Verified
8.0
1663
7.6
215
|
Verified
Integration
8.4
2264
|
Verified
8.0
288
|
Verified
8.2
2368
|
Verified
7.6
237
|
Verified
8.1
2227
|
Verified
7.3
224
|
Verified
Generative AI
7.4
677
6.8
28
Agentic AI - CRM
7.1
214
7.5
8
7.2
212
8.5
8
7.3
210
7.9
8
7.1
213
8.1
8
7.0
212
7.6
7
7.1
212
7.7
8
7.2
212
7.9
8
Not enough data
Not enough data
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
8.4
831
Not enough data
Lead Facilitation
8.4
528
Not enough data
8.6
625
Not enough data
8.8
652
Not enough data
8.9
659
Not enough data
Organization
9.0
681
Not enough data
8.8
667
Not enough data
8.7
605
Not enough data
Performance Analysis
8.3
559
Not enough data
8.8
668
Not enough data
Sales Analysis
8.5
563
Not enough data
8.7
620
Not enough data
Generative AI
8.2
158
Not enough data
8.3
158
Not enough data
Agentic AI - AI Sales Assistant
7.9
22
Not enough data
8.1
21
Not enough data
8.1
22
Not enough data
8.1
22
Not enough data
8.2
22
Not enough data
8.2
22
Not enough data
8.4
22
Not enough data
8.0
1,858
Not enough data
Integrated Workflows
8.8
1633
Not enough data
9.0
1680
Not enough data
8.3
1441
Not enough data
8.2
1340
Not enough data
8.8
1526
Not enough data
8.7
1386
Not enough data
8.6
1307
Not enough data
Repeatability and Reportability
8.6
1481
Not enough data
8.7
1550
Not enough data
8.6
1521
Not enough data
8.1
1397
Not enough data
Feature Not Available
Not enough data
AI and Automation
8.2
1247
Not enough data
8.1
1215
Not enough data
8.2
1206
Not enough data
7.8
1086
Not enough data
7.7
1033
Not enough data
Generative AI
7.4
497
Not enough data
Agentic AI - Sales Engagement
7.0
181
Not enough data
7.2
182
Not enough data
7.2
183
Not enough data
7.3
182
Not enough data
7.2
183
Not enough data
7.2
183
Not enough data
7.2
184
Not enough data
Conversation IntelligenceHide 15 FeaturesShow 15 Features
7.7
382
Not enough data
Call Analytics
8.2
302
Not enough data
8.0
270
Not enough data
8.0
279
Not enough data
Feature Not Available
Not enough data
Agent Performance Management
Feature Not Available
Not enough data
7.5
244
Not enough data
7.7
254
Not enough data
Generative AI
7.7
113
Not enough data
Agentic AI - Conversation Intelligence
7.5
26
Not enough data
7.6
26
Not enough data
7.8
26
Not enough data
7.4
26
Not enough data
7.8
25
Not enough data
7.4
25
Not enough data
7.5
25
Not enough data
AI Agents For Business OperationsHide 17 FeaturesShow 17 Features
8.3
10
Not enough data
Responses
8.3
10
Not enough data
8.5
10
Not enough data
7.7
10
Not enough data
Automation - AI Agents
8.9
9
Not enough data
9.1
9
Not enough data
8.7
9
Not enough data
8.5
9
Not enough data
8.8
8
Not enough data
Platform
8.2
10
Not enough data
8.3
10
Not enough data
8.9
9
Not enough data
Autonomy - AI Agents
7.8
9
Not enough data
7.8
9
Not enough data
8.0
9
Not enough data
7.6
9
Not enough data
Generative AI
9.1
9
Not enough data
9.1
9
Not enough data
8.4
767
Not enough data
Integrations
8.3
525
Not enough data
9.0
721
Not enough data
8.3
590
Not enough data
8.4
579
Not enough data
7.7
490
Not enough data
Branding & Customizatio
8.6
630
Not enough data
8.7
650
Not enough data
8.4
572
Not enough data
Automatic Rules & Configurations
8.7
624
Not enough data
8.9
633
Not enough data
8.5
590
Not enough data
Agentic AI - Business Scheduling
7.7
48
Not enough data
7.7
48
Not enough data
Visitor IdentificationHide 1 FeatureShow 1 Feature
6.0
17
Not enough data
Agentic AI - Visitor Identification
6.0
17
Not enough data
Sales Performance ManagementHide 14 FeaturesShow 14 Features
8.0
1,384
Not enough data
Agentic AI - Sales Performance Management
6.7
81
Not enough data
6.8
81
Not enough data
6.6
81
Not enough data
Incentives
7.9
771
Not enough data
8.1
848
|
Verified
Not enough data
7.5
719
|
Verified
Not enough data
8.3
944
Not enough data
Personalization
8.4
969
Not enough data
8.5
1099
|
Verified
Not enough data
8.8
1197
|
Verified
Not enough data
8.5
989
|
Verified
Not enough data
Administrative
8.6
1023
|
Verified
Not enough data
8.4
903
|
Verified
Not enough data
8.3
859
Not enough data
7.8
2,516
Not enough data
Agentic AI - Email Tracking
6.9
119
Not enough data
6.9
119
Not enough data
7.0
119
Not enough data
6.9
119
Not enough data
6.9
118
Not enough data
6.8
119
Not enough data
7.0
120
Not enough data
Analytics
8.7
2096
Not enough data
8.8
2084
Not enough data
Feature Not Available
Not enough data
Customizations
8.8
2136
Not enough data
8.9
2135
Not enough data
8.8
2230
Not enough data
Feature Not Available
Not enough data
8.9
2208
Not enough data
Generative AI
7.5
487
Not enough data
8.0
1,848
8.3
46
Agentic AI - Sales Analytics
7.0
105
Not enough data
7.1
103
Not enough data
7.3
101
Not enough data
7.3
103
Not enough data
7.2
102
Not enough data
Data Sourcing
8.3
1354
8.2
35
8.4
1424
8.6
43
8.2
1292
8.3
35
8.6
1543
8.7
40
8.4
1387
8.0
36
Predictive Analytics
8.1
1346
7.9
37
8.2
1304
7.9
38
7.8
1132
7.8
33
7.9
1263
7.8
35
Sales Management
8.8
1553
8.5
37
7.9
1245
8.1
30
8.4
1408
8.7
32
8.9
1619
8.8
39
Outbound Call TrackingHide 16 FeaturesShow 16 Features
8.3
1,505
Not enough data
Agentic AI - Outbound Call Tracking
7.5
65
Not enough data
7.2
63
Not enough data
Calling
8.6
1195
Not enough data
8.1
987
Not enough data
8.6
1155
Not enough data
8.7
1186
Not enough data
7.9
72
Not enough data
Contacts
8.7
1261
Not enough data
8.4
1103
Not enough data
8.6
1163
Not enough data
Insights
9.0
1350
Not enough data
8.7
1191
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.4
1095
Not enough data
7.6
68
Not enough data
7.8
1,018
Not enough data
Agentic AI - Sales Enablement
7.1
65
Not enough data
7.1
64
Not enough data
7.0
63
Not enough data
Content Management
8.4
805
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.2
814
Not enough data
8.4
800
Not enough data
Analytics
8.4
884
Not enough data
8.5
885
Not enough data
8.4
829
Not enough data
8.3
803
Not enough data
Learning Management - Sales Enablement
7.5
40
Not enough data
7.4
39
Not enough data
7.8
41
Not enough data
Revenue Enablement - Sales Enablement
7.4
39
Not enough data
7.2
39
Not enough data
7.5
40
Not enough data
Not enough data
Not enough data
Relationship Management - Insurance CRM
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Follow up Automation - Insurance CRM
Not enough data
Not enough data
Not enough data
Not enough data
Document Management - Insurance CRM
Not enough data
Not enough data
Integrations & Reports - Insurance CRM
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
HubSpot Sales Hub
HubSpot Sales Hub
Insightly CRM
Insightly CRM
HubSpot Sales Hub and Insightly CRM are categorized as Sales Analytics and CRM
Reviews
Reviewers' Company Size
HubSpot Sales Hub
HubSpot Sales Hub
Small-Business(50 or fewer emp.)
60.9%
Mid-Market(51-1000 emp.)
35.2%
Enterprise(> 1000 emp.)
3.9%
Insightly CRM
Insightly CRM
Small-Business(50 or fewer emp.)
73.0%
Mid-Market(51-1000 emp.)
20.3%
Enterprise(> 1000 emp.)
6.7%
Reviewers' Industry
HubSpot Sales Hub
HubSpot Sales Hub
Computer Software
15.9%
Information Technology and Services
12.2%
Marketing and Advertising
9.9%
Financial Services
4.3%
Education Management
3.2%
Other
54.6%
Insightly CRM
Insightly CRM
Marketing and Advertising
10.1%
Information Technology and Services
6.0%
Construction
4.8%
Computer Software
4.1%
Financial Services
4.0%
Other
71.0%
Alternatives
HubSpot Sales Hub
HubSpot Sales Hub Alternatives
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Salesforce Sales Cloud
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Apollo.io
Apollo.io
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Zoho CRM
Zoho
Add Zoho CRM
Freshsales
Freshsales
Add Freshsales
Insightly CRM
Insightly CRM Alternatives
Salesforce Sales Cloud
Salesforce Sales Cloud
Add Salesforce Sales Cloud
Zoho CRM
Zoho
Add Zoho CRM
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Pipedrive
Add Pipedrive
Dynamics 365 Sales
Microsoft Dynamics 365 Sales
Add Dynamics 365 Sales
Discussions
HubSpot Sales Hub
HubSpot Sales Hub Discussions
Can I automate multiple scheduled sales email sends based on the suggested optimized send times?
6 Comments
JF
Yes, you can schedule automated emails at suggested optimized times. You can send single emails or sequences.Read more
Will Hubspot connect well with variety of accounting softwares?
5 Comments
Caleb M.
CM
There aren’t any native integrations that I’m aware of. There are a few you can set up through Zapier. A word of caution: HubSpot isn’t currently compliant...Read more
Is there any way to email and add a call task on the same day in sequences?
4 Comments
KH
yes you can use sequences for email and then make a workflow for adding task same day .Read more
Insightly CRM
Insightly CRM Discussions
What is the best of linking email to insightly?
2 Comments
Matthijs K.
MK
We connect our exchange account but gmail work too - pretty simple. Alternative is to bcc Insightly on outgoing mail and capture them that way. Read more
What is Insightly CRM used for?
2 Comments
Dinesh B.
DB
Insightly includes project management capabilities that allow users to plan, execute, and monitor projects from within the CRM platformRead more
Will you’re software link with mailchimp
1 Comment
CL
Yes, Insightly integrates with MailChimp. Learn more details here: https://www.insightly.com/product/connect-to-apps/mailchimp-crm/Read more
HubSpot Sales Hub
HubSpot Sales Hub
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Insightly CRM
Insightly CRM
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