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Compare 8x8 Work and RingEX 
Featured Products
At a Glance
Market Segments
Small-Business (58.7% of reviews)
Small-Business (57.4% of reviews)
Entry-Level Pricing
No pricing available
$30.00 1 User Per Month
8x8 Work
Star Rating
(810)4.2 out of 5
Market Segments
Small-Business (58.7% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about 8x8 WorkRingEX
Star Rating
(1,266)4.1 out of 5
Market Segments
Small-Business (57.4% of reviews)
Pros & Cons
Entry-Level Pricing
$30.00 1 User Per Month
Free Trial is available
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that RingEX excels in user experience, particularly highlighting its intuitive interface that simplifies tasks like setting up call forwarding and voicemail greetings. Users appreciate the well-designed admin portal and the effectiveness of the mobile app, which allows for seamless communication on the go.
- Users say that 8x8 Work provides a comprehensive communication solution by integrating calls, video meetings, team chat, and messaging into one platform. This integration has significantly improved collaboration for teams, making it a strong choice for those seeking an all-in-one tool.
- Reviewers mention that while both platforms are easy to use, 8x8 Work stands out for its straightforward setup process. Users have noted that it is simple to get started right out of the box, which can be a significant advantage for teams looking to minimize downtime during implementation.
- According to verified reviews, RingEX has a higher overall satisfaction score, particularly in areas like screen sharing and call management. Users have praised the quality of support, noting that the response to missed calls is particularly helpful, as it provides email notifications for urgent matters.
- G2 reviewers highlight that 8x8 Work offers reliable call quality, which is crucial for hybrid work environments. Users appreciate the platform's ability to maintain clear communication, making it a dependable choice for businesses that rely heavily on voice and video calls.
- Users report that while RingEX has a strong presence in the small business segment, 8x8 Work's integration capabilities with other CRMs are a notable advantage. This feature allows teams to streamline their workflows and enhance productivity, making it a compelling option for businesses that prioritize connectivity with existing tools.
Pricing
Entry-Level Pricing
8x8 Work
No pricing availableRingEX
Core
$30.00
1 User Per Month
A reliable, core phone system to get your business up and running
- Unlimited domestic calling
- SMS and MMS
- IVR
Free Trial
8x8 Work
No trial information availableRingEX
Free Trial is available
Ratings
Meets Requirements
8.6
608
8.8
1,052
Ease of Use
8.6
613
8.6
1,067
Ease of Setup
8.2
371
8.2
652
Ease of Admin
8.3
334
8.3
573
Quality of Support
8.1
576
8.0
955
Has the product been a good partner in doing business?
8.5
365
8.3
562
Product Direction (% positive)
7.9
582
7.9
1,034
Features by Category
Documents
Not enough data
7.7
156
Not enough data
7.4
150
Not enough data
8.1
158
Agentic AI - Online Fax
Not enough data
8.7
13
Not enough data
8.8
13
Sending
Not enough data
9.1
173
Not enough data
9.1
171
Not enough data
8.9
159
Not enough data
9.2
162
Not enough data
8.9
165
Not enough data
9.1
166
Host Tools
Not enough data
8.5
76
Not enough data
8.7
81
Not enough data
9.0
91
Attendee Tools
Not enough data
8.7
85
Not enough data
8.9
85
Not enough data
8.1
68
Post-Event Tools
Not enough data
8.5
65
Not enough data
8.3
68
Integrations
Not enough data
8.1
59
Not enough data
8.4
66
Agentic AI - Webinar
Not enough data
7.7
8
Not enough data
7.7
8
Not enough data
7.5
8
Not enough data
8.1
8
Not enough data
8.1
8
Collaboration Tools
8.6
117
9.1
256
8.7
81
9.1
144
8.3
77
8.7
119
8.9
86
8.9
142
8.7
79
9.1
125
Meeting Coordination
8.2
116
8.8
245
8.9
118
9.1
238
8.5
114
8.9
226
8.4
87
9.1
148
Software Type
8.9
124
9.0
245
8.7
87
9.1
146
8.8
94
9.2
162
Agentic AI - Video Conferencing
Not enough data
8.6
16
Not enough data
8.8
15
Not enough data
8.7
15
Platform
Not enough data
8.2
204
Not enough data
9.0
237
Not enough data
8.7
222
Not enough data
9.1
232
Not enough data
8.7
221
Not enough data
8.6
213
Not enough data
8.8
220
Generative AI
Not enough data
Feature Not Available
Workforce Management
Not enough data
8.8
221
Not enough data
8.6
215
Call Center Infrastructure (CCI)
Not enough data
9.0
24
Not enough data
9.0
24
Not enough data
9.2
24
Not enough data
9.0
24
Administrative
Not enough data
8.8
225
Not enough data
8.7
223
Basic Communication - Cloud PBX
9.2
31
8.9
58
9.3
29
8.9
56
9.4
29
9.1
55
8.2
29
8.2
54
9.0
31
9.1
56
9.2
30
8.8
55
Advanced Features - Cloud PBX
8.9
29
8.7
52
8.6
28
8.5
54
8.8
30
8.6
53
9.2
30
9.0
54
Platform Basics - VoIP Providers
8.1
40
8.4
93
8.5
42
8.9
102
7.1
40
8.4
88
7.2
37
8.3
90
6.9
36
8.0
85
7.0
35
8.2
83
Basic Communication
8.9
358
|
Verified
9.0
497
|
Verified
7.6
188
|
Verified
8.3
394
|
Verified
8.0
236
|
Verified
8.7
422
|
Verified
7.5
188
|
Verified
8.2
365
|
Verified
8.3
261
|
Verified
8.5
429
|
Verified
9.0
309
|
Verified
9.0
436
|
Verified
Agentic AI - VoIP Providers
6.9
20
8.0
56
7.0
21
8.2
56
7.1
22
8.1
56
7.0
21
8.0
54
Access
7.9
218
8.2
382
|
Verified
7.7
134
|
Verified
8.4
397
|
Verified
8.4
258
|
Verified
8.6
426
Advanced Features
8.2
287
|
Verified
8.3
444
8.4
277
|
Verified
8.4
406
|
Verified
9.1
310
|
Verified
9.1
463
|
Verified
Agentic AI - UCaaS Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Extensions
8.3
42
|
Verified
8.7
51
|
Verified
8.6
48
|
Verified
8.7
53
|
Verified
8.8
40
|
Verified
Feature Not Available
Features
8.7
51
|
Verified
8.8
56
|
Verified
Feature Not Available
8.4
51
|
Verified
8.2
37
|
Verified
8.5
55
|
Verified
8.5
49
|
Verified
8.6
53
|
Verified
8.1
44
|
Verified
8.6
54
|
Verified
7.7
34
8.2
51
Categories
Categories
Shared Categories
8x8 Work and RingEX are categorized as UCaaS Platforms, VoIP Providers, Video Conferencing, and Cloud PBX Platforms
Unique Categories
8x8 Work has no unique categories
Reviews
Reviewers' Company Size
8x8 Work
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
RingEX
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
9.0%
Financial Services
6.8%
Computer Software
5.8%
Insurance
4.2%
Hospital & Health Care
3.8%
Other
70.5%
Computer Software
9.8%
Information Technology and Services
5.3%
Insurance
5.0%
Staffing and Recruiting
4.9%
Financial Services
4.8%
Other
70.3%
Alternatives
Discussions
Is 8x8 video conferencing secure?
3 Comments
ZN
Yeah. I personally Trust it.Read more
My name is abdirisak I really like to this software.
2 Comments
MA
I'm glad to know! Yes, that's really an amazing softwareRead more
How do non 8x8 users get meetings to work
1 Comment
PC
If it is a phone only meeting they only need to call the phone number and access code sent by the meeting organizer.
If it is a video meeting, requires...Read more
What’s involved in setting up my RingCentral Office business phone system?
2 Comments
AG
For us it was really simple. The account manager actually did the setup over screen share and showed us how he was setting it up as he was going along. So...Read more
How much does RingCentral Office cost?
1 Comment
Official Response from RingEX
RingCentral Office offers simple, all-inclusive pricing with a predictable low monthly cost.
All editions include everything you need for your business,...Read more
Is there a free trial for RingCentral Office?
1 Comment
Official Response from RingEX
RingCentral Office comes with a 30-day money-back guarantee, so there’s no risk in purchasing and trying it for your business. The phones can also be...Read more
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