Compare 8x8 Work and RingEX 
At a Glance
Market Segments
Small-Business (59.0% of reviews)
Small-Business (56.9% of reviews)
Entry-Level Pricing
No pricing available
$30.00 1 User Per Month
8x8 Work
Star Rating
(720)4.2 out of 5
Market Segments
Small-Business (59.0% of reviews)
Entry-Level Pricing
No pricing available
Learn more about 8x8 WorkRingEX
Star Rating
(1,035)4.1 out of 5
Market Segments
Small-Business (56.9% of reviews)
Entry-Level Pricing
$30.00 1 User Per Month
Free Trial is available
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that RingEX excels in Call Management with a score of 8.8, while 8x8 Work shines in Communication Management with a perfect score of 9.5, indicating that 8x8 Work may offer more comprehensive features for managing communications effectively.
- Reviewers mention that RingEX's Mobile Access is rated at 9.1, which is higher than 8x8 Work's 8.8, suggesting that RingEX provides a more robust mobile experience for users on the go.
- G2 users highlight that RingEX has superior Desk-to-Desk Calls functionality with a score of 9.0 compared to 8x8 Work's 9.1, indicating that both products perform well, but 8x8 Work edges out slightly in this area.
- Users on G2 report that RingEX's Document Signature feature is rated at 7.5, which is lower than 8x8 Work's performance in this area, suggesting that 8x8 Work may offer a more efficient document signing process.
- Reviewers say that RingEX's Quality of Support is rated at 7.9, slightly below 8x8 Work's 8.0, indicating that users may find 8x8 Work's customer support to be marginally better.
- Users report that RingEX's Scalability is rated at 8.9, while 8x8 Work achieves a higher score of 9.7, suggesting that 8x8 Work may be better suited for businesses anticipating growth and needing to scale their operations.
Pricing
Entry-Level Pricing
8x8 Work
No pricing availableRingEX
Core
$30.00
1 User Per Month
A reliable, core phone system to get your business up and running
- Unlimited domestic calling
- SMS and MMS
- IVR
Free Trial
8x8 Work
No trial information availableRingEX
Free Trial is available
Ratings
Meets Requirements
8.6
532
8.8
855
Ease of Use
8.5
537
8.5
869
Ease of Setup
8.2
299
8.1
481
Ease of Admin
8.3
286
8.3
437
Quality of Support
8.1
501
7.9
760
Has the product been a good partner in doing business?
8.4
316
8.1
429
Product Direction (% positive)
7.9
507
7.6
839
Features by Category
Documents
Not enough data
7.9
126
Not enough data
7.4
120
Not enough data
8.2
127
Sending
Not enough data
9.1
140
Not enough data
9.3
137
Not enough data
8.9
125
Not enough data
9.2
129
Not enough data
8.9
131
Not enough data
9.2
131
Host Tools
Not enough data
8.4
64
Not enough data
8.6
69
Not enough data
9.0
79
Attendee Tools
Not enough data
8.7
73
Not enough data
8.9
73
Not enough data
8.1
56
Post-Event Tools
Not enough data
8.5
53
Not enough data
8.4
55
Integrations
Not enough data
8.2
47
Not enough data
8.5
54
Channels
9.1
90
|
Verified
Not enough data
7.5
62
|
Verified
Not enough data
7.7
67
|
Verified
Not enough data
8.6
76
|
Verified
Not enough data
7.6
59
|
Verified
Not enough data
Generative AI
Feature Not Available
Not enough data
Functions
8.4
75
|
Verified
Not enough data
8.4
75
|
Verified
Not enough data
8.4
70
|
Verified
Not enough data
8.0
63
|
Verified
Not enough data
8.1
67
|
Verified
Not enough data
8.2
71
|
Verified
Not enough data
8.3
71
Not enough data
7.9
66
|
Verified
Not enough data
Administrative
8.3
67
|
Verified
Not enough data
8.9
77
|
Verified
Not enough data
8.6
76
|
Verified
Not enough data
8.5
72
|
Verified
Not enough data
8.4
64
|
Verified
Not enough data
Collaboration Tools
8.5
108
9.1
215
8.6
71
9.0
106
8.4
68
8.6
80
8.8
76
8.9
103
8.7
70
9.1
87
Meeting Coordination
8.1
106
8.8
206
8.9
108
9.0
198
8.5
105
8.9
188
8.3
78
9.0
109
Software Type
8.8
113
8.9
204
8.6
78
8.9
105
8.8
85
9.2
121
Platform
Not enough data
8.1
155
Not enough data
9.0
184
Not enough data
8.6
173
Not enough data
8.9
180
Not enough data
8.7
172
Not enough data
8.4
165
Not enough data
8.6
172
Generative AI
Not enough data
Feature Not Available
Workforce Management
Not enough data
8.7
173
Not enough data
8.5
169
Administrative
Not enough data
8.7
176
Not enough data
8.5
174
Basic Communication - Cloud PBX
9.5
18
8.8
33
9.4
18
8.8
32
9.7
18
8.9
32
8.0
17
7.8
31
9.1
18
9.0
32
9.5
18
8.7
31
Advanced Features - Cloud PBX
9.0
18
8.5
28
8.2
17
8.4
30
8.7
18
8.3
30
9.4
18
8.9
31
Basic Communication
8.9
305
|
Verified
9.0
360
|
Verified
7.6
137
|
Verified
8.2
270
|
Verified
8.1
186
|
Verified
8.7
292
|
Verified
7.5
137
|
Verified
8.2
245
|
Verified
8.4
211
|
Verified
8.5
301
|
Verified
9.1
259
|
Verified
9.0
308
|
Verified
Access
8.0
175
8.2
268
|
Verified
7.7
91
|
Verified
8.3
279
|
Verified
8.5
213
|
Verified
8.6
303
Advanced Features
8.2
238
|
Verified
8.2
317
8.5
227
|
Verified
8.4
281
|
Verified
9.1
264
|
Verified
9.1
334
|
Verified
Extensions
9.1
34
|
Verified
8.5
39
|
Verified
9.2
40
|
Verified
8.5
41
|
Verified
9.0
32
|
Verified
Feature Not Available
Features
8.8
43
|
Verified
8.6
44
|
Verified
Feature Not Available
8.0
39
|
Verified
8.7
28
|
Verified
8.3
43
|
Verified
8.8
41
|
Verified
8.3
41
|
Verified
8.3
36
|
Verified
8.5
42
|
Verified
8.3
25
7.9
39
Categories
Categories
Shared Categories
8x8 Work and RingEX are categorized as UCaaS Platforms, VoIP, Video Conferencing, and Cloud PBX Platforms
Reviews
Reviewers' Company Size
8x8 Work
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
RingEX
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
8.8%
Financial Services
7.1%
Computer Software
6.1%
Insurance
3.9%
Marketing and Advertising
3.8%
Other
70.3%
Computer Software
11.5%
Financial Services
5.2%
Information Technology and Services
5.1%
Marketing and Advertising
5.0%
Insurance
4.4%
Other
69.0%
Most Helpful Reviews
8x8 Work
Most Helpful Favorable Review
Andrew G.
Verified User in Accounting
Setup was so easy, and I was up and running instantly!
Most Helpful Critical Review
Jessica V.
Verified User in Publishing
The call quality isn't the best, and we experience too many dropped calls. The status button also randomly switches to red, or "unavailable"
RingEX
Most Helpful Favorable Review
Seth J.
Verified User in Pharmaceuticals
The most liked aspect, for me, is that they have a mobile application.This platform makes it very east for me to handle almost all of the aspects of my job in one place. Its very handy and helpful when on the go and need a lot of your information in one spot.
Most Helpful Critical Review
Verified User in Computer Software
It is incredibly annoying to join a meeting scheduled by someone else via link. I was told this may be because of a Chrome issue. However, Chrome is my preferred browser as well as the preferred browser of so many others. This has made me revert to...
Andrew G.
Verified User in Accounting
Setup was so easy, and I was up and running instantly!
Seth J.
Verified User in Pharmaceuticals
The most liked aspect, for me, is that they have a mobile application.This platform makes it very east for me to handle almost all of the aspects of my job in one place. Its very handy and helpful when on the go and need a lot of your information in one spot.
Jessica V.
Verified User in Publishing
The call quality isn't the best, and we experience too many dropped calls. The status button also randomly switches to red, or "unavailable"
Verified User in Computer Software
It is incredibly annoying to join a meeting scheduled by someone else via link. I was told this may be because of a Chrome issue. However, Chrome is my preferred browser as well as the preferred browser of so many others. This has made me revert to...
Alternatives
Discussions
Is 8x8 video conferencing secure?
3 comments
ZN
Yeah. I personally Trust it.Read more
My name is abdirisak I really like to this software.
2 comments
MA
I'm glad to know! Yes, that's really an amazing softwareRead more
How do non 8x8 users get meetings to work
1 comment
PC
If it is a phone only meeting they only need to call the phone number and access code sent by the meeting organizer.
If it is a video meeting, requires...Read more
What’s involved in setting up my RingCentral Office business phone system?
2 comments
AG
For us it was really simple. The account manager actually did the setup over screen share and showed us how he was setting it up as he was going along. So...Read more
How much does RingCentral Office cost?
1 comment
Official Response from RingEX
RingCentral Office offers simple, all-inclusive pricing with a predictable low monthly cost.
All editions include everything you need for your business,...Read more
Is there a free trial for RingCentral Office?
1 comment
Official Response from RingEX
RingCentral Office comes with a 30-day money-back guarantee, so there’s no risk in purchasing and trying it for your business. The phones can also be...Read more
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