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At a Glance
Market Segments
Mid-Market (56.3% of reviews)
Small-Business (78.0% of reviews)
Entry-Level Pricing
Free 10 Users
Free Per Month
3CX
Star Rating
(516)4.4 out of 5
Market Segments
Mid-Market (56.3% of reviews)
Pros & Cons
Entry-Level Pricing
Free 10 Users
Free Trial is available
Browse all 3 pricing plansWhereby Meetings
Star Rating
(1,151)4.6 out of 5
Market Segments
Small-Business (78.0% of reviews)
Pros & Cons
Entry-Level Pricing
Free Per Month
Browse all 6 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that 3CX excels in its recording feature, scoring 9.1, which allows for high-quality meeting documentation, while Whereby Meetings falls short with a score of 7.9, indicating less robust recording capabilities.
- Reviewers mention that Whereby Meetings shines in ease of setup, achieving a score of 9.7, making it particularly appealing for small businesses looking for quick deployment, whereas 3CX, with a score of 8.9, may require more configuration time.
- G2 users highlight the superior screen sharing functionality of Whereby Meetings, scoring 9.1, which is praised for its reliability and ease of use, compared to 3CX's score of 8.8, which, while still good, does not match the seamless experience offered by Whereby.
- Users on G2 appreciate 3CX's whiteboarding feature, scoring 9.0, which is noted for its collaborative capabilities, while Whereby Meetings' score of 7.8 suggests it may not provide the same level of interactive engagement.
- Reviewers mention that Whereby Meetings offers a more user-friendly one-click join experience, scoring 9.6, which simplifies the joining process for participants, whereas 3CX's score of 8.9 indicates a slightly more complex entry process.
- Users say that 3CX's live chat feature, scoring 9.2, is highly effective for real-time communication during meetings, while Whereby Meetings, with a score of 8.8, is seen as less efficient in facilitating immediate interactions.
Pricing
Entry-Level Pricing
3CX
3CX SMB
Free
10 Users
Free for up to 10 users.
- Next-gen phone system
- Bring your own SIP Trunk
- WFH: remote-enable teams
Whereby Meetings
Embedded Explore
Free
Per Month
Test out our API with 2000 participant minutes a month
- 2,000 participant minutes, renewed monthly
- 200 video call participants
- 24 active videos
Free Trial
3CX
Free Trial is available
Whereby Meetings
Free Trial is available
Ratings
Meets Requirements
9.0
343
8.9
937
Ease of Use
9.0
350
9.6
955
Ease of Setup
8.8
231
9.7
529
Ease of Admin
9.0
219
9.4
519
Quality of Support
8.0
312
8.9
696
Has the product been a good partner in doing business?
8.7
208
9.4
486
Product Direction (% positive)
8.5
345
8.7
920
Features by Category
Channels
9.3
125
|
Verified
Not enough data
Feature Not Available
Not enough data
8.6
94
|
Verified
Not enough data
7.3
68
Not enough data
Feature Not Available
Not enough data
Generative AI
6.9
24
Not enough data
Functions
8.9
179
|
Verified
Not enough data
8.9
184
|
Verified
Not enough data
8.9
181
|
Verified
Not enough data
Feature Not Available
Not enough data
8.2
94
Not enough data
9.1
117
Not enough data
8.7
98
Not enough data
8.5
95
|
Verified
Not enough data
Agentic AI - Contact Center
6.4
14
Not enough data
6.8
14
Not enough data
7.1
13
Not enough data
7.2
13
Not enough data
Administrative
8.2
150
|
Verified
Not enough data
9.0
178
|
Verified
Not enough data
8.5
183
|
Verified
Not enough data
9.0
115
Not enough data
8.3
104
|
Verified
Not enough data
Collaboration Tools
8.8
69
|
Verified
9.1
777
|
Verified
9.1
38
|
Verified
8.9
440
9.0
34
7.8
310
9.2
39
|
Verified
8.7
525
|
Verified
8.6
35
|
Verified
8.4
171
Meeting Coordination
8.4
72
|
Verified
7.7
423
|
Verified
9.1
68
|
Verified
7.9
456
|
Verified
9.2
70
|
Verified
8.7
615
|
Verified
8.9
42
|
Verified
9.6
545
|
Verified
Software Type
9.0
83
|
Verified
8.7
671
|
Verified
9.3
46
|
Verified
9.4
542
|
Verified
9.2
43
|
Verified
8.3
303
|
Verified
Agentic AI - Video Conferencing
Not enough data
7.7
13
Not enough data
7.6
13
Not enough data
8.2
13
Platform
7.7
41
Not enough data
8.9
49
Not enough data
9.1
47
Not enough data
8.9
50
Not enough data
9.0
48
Not enough data
9.2
43
Not enough data
9.1
47
Not enough data
Generative AI
7.0
15
Not enough data
Workforce Management
9.2
49
Not enough data
8.7
48
Not enough data
Call Center Infrastructure (CCI)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administrative
9.1
50
Not enough data
8.6
49
Not enough data
Generative AI
6.7
11
Not enough data
7.5
10
Not enough data
7.7
10
Not enough data
Communication
9.3
38
Not enough data
9.3
39
Not enough data
Feature Not Available
Not enough data
9.3
38
Not enough data
Feature Not Available
Not enough data
Internal Use
8.9
44
Not enough data
8.9
38
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.9
37
Not enough data
9.0
35
Not enough data
Basic Communication - Cloud PBX
9.7
22
Not enough data
8.9
22
Not enough data
9.7
22
Not enough data
8.3
22
Not enough data
9.6
22
Not enough data
9.8
22
Not enough data
Advanced Features - Cloud PBX
8.6
21
Not enough data
7.7
22
Not enough data
8.0
22
Not enough data
7.1
22
Not enough data
Platform Basics - VoIP Providers
9.4
20
Not enough data
9.6
20
Not enough data
8.5
20
Not enough data
9.1
20
Not enough data
9.2
20
Not enough data
9.3
20
Not enough data
Basic Communication
9.4
189
|
Verified
Not enough data
8.4
133
|
Verified
Not enough data
8.3
133
|
Verified
Not enough data
8.2
118
|
Verified
Not enough data
8.8
173
|
Verified
Not enough data
9.4
183
|
Verified
Not enough data
Agentic AI - VoIP Providers
6.5
10
Not enough data
8.0
9
Not enough data
7.2
9
Not enough data
7.2
9
Not enough data
Access
8.5
117
|
Verified
Not enough data
8.5
153
|
Verified
Not enough data
8.4
164
|
Verified
Not enough data
Advanced Features
8.5
171
|
Verified
Not enough data
9.0
161
|
Verified
Not enough data
Feature Not Available
Not enough data
Agentic AI - UCaaS Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Extensions
Feature Not Available
Not enough data
9.7
24
|
Verified
Not enough data
9.1
23
|
Verified
Not enough data
Features
9.5
24
|
Verified
Not enough data
Feature Not Available
Not enough data
8.8
19
|
Verified
Not enough data
9.4
28
|
Verified
Not enough data
8.6
27
|
Verified
Not enough data
Feature Not Available
Not enough data
Categories
Categories
Shared Categories
3CX and Whereby Meetings are categorized as Video Conferencing
Unique Categories
3CX is categorized as UCaaS Platforms, Live Chat, VoIP Providers, Contact Center, Call Center Infrastructure (CCI), and Cloud PBX Platforms
Whereby Meetings has no unique categories
Reviews
Reviewers' Company Size
3CX
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Whereby Meetings
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
10.2%
Hospital & Health Care
5.7%
Telecommunications
5.2%
Education Management
5.0%
Financial Services
4.2%
Other
69.7%
Information Technology and Services
12.7%
Computer Software
11.2%
Marketing and Advertising
8.9%
Education Management
4.3%
E-Learning
4.2%
Other
58.7%
Discussions
Getting STUN setup for remote employees has been a challenge during this COVID-19 pandemic.
2 Comments
NA
Hello Tim,
Thank you for your question. As this is a technical issue, I would advise you to open a support ticket with our team, which is available for...Read more
How do I integrate 3CX to my CRM
2 Comments
TC
I suggest you dig into the 3cx support documents. There are a number of different CRM platforms which have easy integration with 3cx. I know I have one...Read more
did you work on a solution to have sms issue with 3CX ?
1 Comment
TN
Yes 3CX v16 Update 7 (Alpha to be released next week) will integrate with business text messaging as well as Facebook messages. Read more
Is whereby safe?
4 Comments
JA
Yes, Whereby is generally considered a safe video conferencing platform. Here's a breakdown of its security features:
Encryption: Whereby uses strong...Read more
Is whereby better than zoom?
4 Comments
JA
Choose Whereby for quick, informal meetings with a focus on ease of use and privacy.
Zoom is better for larger meetings, presentations, or webinars where...Read more
How do I share the screen of an iPad?
2 Comments
MO
Hey, is there a chance that iPads will get screenshare on whereby this year? Many of my colleagues want to go iPad only with whereby but both the app and the...Read more
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