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At a Glance
20 Miles
20 Miles
Star Rating
(14)4.1 out of 5
Market Segments
Mid-Market (64.3% of reviews)
Information
Entry-Level Pricing
$95 user/month (billed annually)
Browse all 2 pricing plans
Yesware
Yesware
Star Rating
(818)4.4 out of 5
Market Segments
Small-Business (45.2% of reviews)
Information
Entry-Level Pricing
$15.00 1 Seat Per Month
Browse all 4 pricing plans
AI Generated Summary
AI-generated. Powered by real user reviews.
  • Users report that 20 Miles excels in Email Tracking/Automation with a score of 9.1, while Yesware also performs well but slightly lower in this area, indicating that 20 Miles may offer more robust features for tracking email interactions.
  • Reviewers mention that Yesware shines in Ease of Setup with a score of 8.8 compared to 20 Miles' 8.3, suggesting that users find Yesware easier to implement and get started with.
  • G2 users highlight that 20 Miles has a strong performance in Confirmations & Reminders with a score of 9.4, which is significantly higher than Yesware, indicating that users may benefit from more reliable reminder features with 20 Miles.
  • Users on G2 report that Yesware offers superior CRM Integration with a score of 8.3, while 20 Miles lacks this specific feature, suggesting that users who rely heavily on CRM systems may prefer Yesware for its seamless integration capabilities.
  • Reviewers say that 20 Miles has a better score in Quality of Support at 8.6 compared to Yesware's 8.5, indicating that users may find 20 Miles more responsive and helpful when they encounter issues.
  • Users mention that Yesware's Generative AI features, particularly in AI Text Generation, are more advanced, which could be a deciding factor for users looking for AI-driven capabilities in their sales processes.
Featured Products
Pricing
Entry-Level Pricing
20 Miles
Pro
$95
user/month (billed annually)
Browse all 2 pricing plans
Yesware
Pro
$15.00
1 Seat Per Month
Browse all 4 pricing plans
Free Trial
20 Miles
Free Trial is available
Yesware
Free Trial is available
Ratings
Meets Requirements
8.2
13
8.7
728
Ease of Use
8.5
13
8.8
734
Ease of Setup
8.3
7
8.8
163
Ease of Admin
7.9
7
8.7
159
Quality of Support
8.6
12
8.5
585
Has the product been a good partner in doing business?
8.1
6
8.7
152
Product Direction (% positive)
7.5
14
7.9
727
Features by Category
Not enough data
7.6
998
Integrated Workflows
Not enough data
7.9
111
|
Verified
Not enough data
9.1
168
|
Verified
Not enough data
6.7
56
Not enough data
7.5
78
|
Verified
Not enough data
8.3
117
|
Verified
Not enough data
7.4
31
Not enough data
7.0
22
Repeatability and Reportability
Not enough data
8.2
109
|
Verified
Not enough data
8.2
108
|
Verified
Not enough data
8.2
113
|
Verified
Not enough data
7.5
69
Not enough data
5.6
16
AI and Automation
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Generative AI
Not enough data
Feature Not Available
Online Appointment SchedulingHide 18 FeaturesShow 18 Features
Not enough data
8.9
62
Notifications
Not enough data
9.4
9
Not enough data
9.6
8
Not enough data
9.6
8
Settings
Not enough data
8.8
7
Not enough data
9.3
7
Not enough data
9.0
7
Personalization
Not enough data
Not enough data
Not enough data
8.0
10
Integrations
Not enough data
7.8
6
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Feature Not Available
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Not enough data
Integrations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Branding & Customizatio
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automatic Rules & Configurations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Sales Acceleration PlatformsHide 1 FeatureShow 1 Feature
Not enough data
Not enough data
Generative AI
Not enough data
Feature Not Available
Outbound Call TrackingHide 12 FeaturesShow 12 Features
Not enough data
Not enough data
Calling
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Contacts
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Insights
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
8.5
2,527
Analytics
Not enough data
8.7
371
Not enough data
8.5
346
Not enough data
8.4
323
Customizations
Not enough data
8.6
326
Not enough data
8.6
322
Not enough data
8.6
348
Not enough data
8.4
159
Not enough data
8.5
332
Generative AI
Feature Not Available
Feature Not Available
Categories
Categories
Shared Categories
20 Miles
20 Miles
Yesware
Yesware
20 Miles and Yesware are categorized as Email Tracking
Reviews
Reviewers' Company Size
20 Miles
20 Miles
Small-Business(50 or fewer emp.)
28.6%
Mid-Market(51-1000 emp.)
64.3%
Enterprise(> 1000 emp.)
7.1%
Yesware
Yesware
Small-Business(50 or fewer emp.)
45.2%
Mid-Market(51-1000 emp.)
45.0%
Enterprise(> 1000 emp.)
9.8%
Reviewers' Industry
20 Miles
20 Miles
Information Technology and Services
21.4%
Marketing and Advertising
14.3%
Sports
7.1%
Semiconductors
7.1%
Publishing
7.1%
Other
42.9%
Yesware
Yesware
Computer Software
21.0%
Internet
14.6%
Information Technology and Services
13.5%
Marketing and Advertising
12.2%
Financial Services
3.1%
Other
35.5%
Most Helpful Reviews
20 Miles
20 Miles
Most Helpful Favorable Review
Verified User in Information Technology and Services
GI
Verified User in Information Technology and Services
Verified User in Information Technology and Services

Very easy to use and integrates well with Box, Dropbox, Huddle, and Salesforce. Upload PowerPoint and PDF files. Great way to track what files you share with clients and note it in your CRM. Also syncs well with iPad.

Most Helpful Critical Review
Verified User in Marketing and Advertising
GM
Verified User in Marketing and Advertising

My experience with fileboard has been less than ideal after making the switch from a very similar product. Our sales team as well as our operations team has experienced a number of stability issues on calls with our prospective customers to the point that...

Yesware
Yesware
Most Helpful Favorable Review
Frank Schwarz T.
FT
Frank Schwarz T.
Verified User in Internet

The best part about YESWARE is the fact I know when someone opens my emails I sent. The second best benefit is the fact that some people may forget that they received the email and read it. I have a log of when and where to "remind" them. I don't want to...

Most Helpful Critical Review
Paul P.
PP
Paul P.
Verified User in Internet

I disliked the popup notifications that are set by default. Especially if you're sending an email to several people, you'll get bombarded by notifications and it gets annoying quickly. However, it's very easy to turn off or adjust the notifications so...

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Discussions
20 Miles
20 Miles Discussions
Monty the Mongoose crying
20 Miles has no discussions with answers
Yesware
Yesware Discussions
Mac OS X + Office 365
2 comments
Nate P.
NP
Yesware works with Gmail and the desktop version of Outlook.Read more
How does Yesware email tracking work?
1 comment
Chandler K.
CK
They put in a small, undetectable picture into the email that when the email loads, the picture is loaded from a unique website. They track when the website...Read more
Is there a plan to make a better individual package for a single person that contains more but not all the features offered through Yesware?
1 comment
Dawn M.
DM
Hi - I have an individual plan that works nicely for me. I pay month-to-month auto-billing. Works great! Read more