Best Software for 2025 is now live!

Best Text Analysis Software for for Small Business

Matthew Miller
MM
Researched and written by Matthew Miller

Products classified in the overall Text Analysis category are similar in many regards and help companies of all sizes solve their business problems. However, small business features, pricing, setup, and installation differ from businesses of other sizes, which is why we match buyers to the right Small Business Text Analysis to fit their needs. Compare product ratings based on reviews from enterprise users or connect with one of G2's buying advisors to find the right solutions within the Small Business Text Analysis category.

In addition to qualifying for inclusion in the Text Analysis Software category, to qualify for inclusion in the Small Business Text Analysis Software category, a product must have at least 10 reviews left by a reviewer from a small business.

G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

1 filter applied
Clear All

16 Listings in Small Business Text Analysis Available

(104)4.3 out of 5
2nd Easiest To Use in Text Analysis software
View top Consulting Services for Google Cloud Natural Language API
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Derive insights from unstructured text using Google machine learning.

    Users
    • Software Engineer
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 51% Small-Business
    • 20% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Google Cloud Natural Language API Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    NLP Capabilities
    36
    Ease of Use
    34
    Accuracy
    22
    Natural Language Processing
    22
    Sentiment Analysis
    22
    Cons
    Expensive
    15
    Pricing Issues
    6
    Limitations
    5
    Limited Language Support
    5
    Poor Documentation
    5
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Google Cloud Natural Language API features and usability ratings that predict user satisfaction
    8.3
    Has the product been a good partner in doing business?
    Average: 8.9
    8.7
    Custom Extension
    Average: 8.2
    8.8
    Compositionality
    Average: 8.2
    8.3
    Pre-Built Parameterization
    Average: 8.4
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Google
    Company Website
    Year Founded
    1998
    HQ Location
    Mountain View, CA
    Twitter
    @google
    32,520,271 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    301,875 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Derive insights from unstructured text using Google machine learning.

Users
  • Software Engineer
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 51% Small-Business
  • 20% Enterprise
Google Cloud Natural Language API Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
NLP Capabilities
36
Ease of Use
34
Accuracy
22
Natural Language Processing
22
Sentiment Analysis
22
Cons
Expensive
15
Pricing Issues
6
Limitations
5
Limited Language Support
5
Poor Documentation
5
Google Cloud Natural Language API features and usability ratings that predict user satisfaction
8.3
Has the product been a good partner in doing business?
Average: 8.9
8.7
Custom Extension
Average: 8.2
8.8
Compositionality
Average: 8.2
8.3
Pre-Built Parameterization
Average: 8.4
Seller Details
Seller
Google
Company Website
Year Founded
1998
HQ Location
Mountain View, CA
Twitter
@google
32,520,271 Twitter followers
LinkedIn® Page
www.linkedin.com
301,875 employees on LinkedIn®
(71)4.2 out of 5
15th Easiest To Use in Text Analysis software
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Amazon Comprehend is a natural language processing (NLP) service that uses machine learning to find insights and relationships in text. Amazon Comprehend identifies the language of the text; extracts

    Users
    No information available
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 39% Mid-Market
    • 38% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Amazon Comprehend Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    3
    Integrations
    2
    Multilingual Support
    2
    Access
    1
    Automation
    1
    Cons
    Expensive
    3
    Steep Learning Curve
    2
    Complex Setup
    1
    Data Management
    1
    Data Privacy
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Amazon Comprehend features and usability ratings that predict user satisfaction
    8.1
    Has the product been a good partner in doing business?
    Average: 8.9
    7.9
    Custom Extension
    Average: 8.2
    8.5
    Compositionality
    Average: 8.2
    8.2
    Pre-Built Parameterization
    Average: 8.4
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2006
    HQ Location
    Seattle, WA
    Twitter
    @awscloud
    2,230,610 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    136,383 employees on LinkedIn®
    Ownership
    NASDAQ: AMZN
Product Description
How are these determined?Information
This description is provided by the seller.

Amazon Comprehend is a natural language processing (NLP) service that uses machine learning to find insights and relationships in text. Amazon Comprehend identifies the language of the text; extracts

Users
No information available
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 39% Mid-Market
  • 38% Small-Business
Amazon Comprehend Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
3
Integrations
2
Multilingual Support
2
Access
1
Automation
1
Cons
Expensive
3
Steep Learning Curve
2
Complex Setup
1
Data Management
1
Data Privacy
1
Amazon Comprehend features and usability ratings that predict user satisfaction
8.1
Has the product been a good partner in doing business?
Average: 8.9
7.9
Custom Extension
Average: 8.2
8.5
Compositionality
Average: 8.2
8.2
Pre-Built Parameterization
Average: 8.4
Seller Details
Year Founded
2006
HQ Location
Seattle, WA
Twitter
@awscloud
2,230,610 Twitter followers
LinkedIn® Page
www.linkedin.com
136,383 employees on LinkedIn®
Ownership
NASDAQ: AMZN

This is how G2 Deals can help you:

  • Easily shop for curated – and trusted – software
  • Own your own software buying journey
  • Discover exclusive deals on software
By IBM
(163)4.2 out of 5
9th Easiest To Use in Text Analysis software
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    IBM Watson Studio on IBM Cloud Pak for Data is a leading data science and machine learning solution that helps enterprises accelerate AI-powered digital transformation. It allows businesses to scale t

    Users
    • Software Engineer
    • CEO
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 50% Enterprise
    • 29% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • IBM Watson Studio Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    7
    AI Capabilities
    4
    AI Integration
    4
    AI Technology
    4
    Features
    4
    Cons
    Expensive
    2
    Learning Curve
    2
    Limited Language Support
    2
    Limited Userbase
    2
    Poor Customer Support
    2
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • IBM Watson Studio features and usability ratings that predict user satisfaction
    8.0
    Has the product been a good partner in doing business?
    Average: 8.9
    8.1
    Custom Extension
    Average: 8.2
    9.3
    Compositionality
    Average: 8.2
    9.2
    Pre-Built Parameterization
    Average: 8.4
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    IBM
    Year Founded
    1911
    HQ Location
    Armonk, NY
    Twitter
    @IBM
    711,154 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    317,108 employees on LinkedIn®
    Ownership
    SWX:IBM
Product Description
How are these determined?Information
This description is provided by the seller.

IBM Watson Studio on IBM Cloud Pak for Data is a leading data science and machine learning solution that helps enterprises accelerate AI-powered digital transformation. It allows businesses to scale t

Users
  • Software Engineer
  • CEO
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 50% Enterprise
  • 29% Small-Business
IBM Watson Studio Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
7
AI Capabilities
4
AI Integration
4
AI Technology
4
Features
4
Cons
Expensive
2
Learning Curve
2
Limited Language Support
2
Limited Userbase
2
Poor Customer Support
2
IBM Watson Studio features and usability ratings that predict user satisfaction
8.0
Has the product been a good partner in doing business?
Average: 8.9
8.1
Custom Extension
Average: 8.2
9.3
Compositionality
Average: 8.2
9.2
Pre-Built Parameterization
Average: 8.4
Seller Details
Seller
IBM
Year Founded
1911
HQ Location
Armonk, NY
Twitter
@IBM
711,154 Twitter followers
LinkedIn® Page
www.linkedin.com
317,108 employees on LinkedIn®
Ownership
SWX:IBM
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Speak is a no-code transcription and natural language processing platform that helps researchers and marketers extract valuable insights from media. Get professional and automated transcription, gen

    Users
    No information available
    Industries
    • Non-Profit Organization Management
    Market Segment
    • 88% Small-Business
    • 8% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Speak Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    17
    Transcription
    11
    Transcripts
    10
    Useful
    9
    Insights Analysis
    7
    Cons
    High Subscription Cost
    3
    Cost
    2
    Delays
    2
    Poor Interface Design
    2
    Pricing Issues
    2
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Speak features and usability ratings that predict user satisfaction
    10.0
    Has the product been a good partner in doing business?
    Average: 8.9
    9.2
    Custom Extension
    Average: 8.2
    8.9
    Compositionality
    Average: 8.2
    8.8
    Pre-Built Parameterization
    Average: 8.4
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Speak Ai
    Year Founded
    2019
    HQ Location
    Toronto, CA
    Twitter
    @speakai_co
    256 Twitter followers
    LinkedIn® Page
    linkedin.com
    6 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Speak is a no-code transcription and natural language processing platform that helps researchers and marketers extract valuable insights from media. Get professional and automated transcription, gen

Users
No information available
Industries
  • Non-Profit Organization Management
Market Segment
  • 88% Small-Business
  • 8% Mid-Market
Speak Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
17
Transcription
11
Transcripts
10
Useful
9
Insights Analysis
7
Cons
High Subscription Cost
3
Cost
2
Delays
2
Poor Interface Design
2
Pricing Issues
2
Speak features and usability ratings that predict user satisfaction
10.0
Has the product been a good partner in doing business?
Average: 8.9
9.2
Custom Extension
Average: 8.2
8.9
Compositionality
Average: 8.2
8.8
Pre-Built Parameterization
Average: 8.4
Seller Details
Seller
Speak Ai
Year Founded
2019
HQ Location
Toronto, CA
Twitter
@speakai_co
256 Twitter followers
LinkedIn® Page
linkedin.com
6 employees on LinkedIn®
By IBM
(34)4.2 out of 5
10th Easiest To Use in Text Analysis software
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Analyze text to extract meta-data from content such as concepts, entities, keywords, categories, relations and semantic roles.

    Users
    No information available
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 56% Small-Business
    • 26% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • IBM Watson Natural Language Understanding Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    9
    Accuracy
    5
    User Interface
    4
    Customization
    3
    Functionality
    3
    Cons
    Complex Setup
    4
    Limitations
    2
    Complexity
    1
    Difficult Learning
    1
    Not User-Friendly
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • IBM Watson Natural Language Understanding features and usability ratings that predict user satisfaction
    8.6
    Has the product been a good partner in doing business?
    Average: 8.9
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    IBM
    Year Founded
    1911
    HQ Location
    Armonk, NY
    Twitter
    @IBM
    711,154 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    317,108 employees on LinkedIn®
    Ownership
    SWX:IBM
Product Description
How are these determined?Information
This description is provided by the seller.

Analyze text to extract meta-data from content such as concepts, entities, keywords, categories, relations and semantic roles.

Users
No information available
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 56% Small-Business
  • 26% Enterprise
IBM Watson Natural Language Understanding Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
9
Accuracy
5
User Interface
4
Customization
3
Functionality
3
Cons
Complex Setup
4
Limitations
2
Complexity
1
Difficult Learning
1
Not User-Friendly
1
IBM Watson Natural Language Understanding features and usability ratings that predict user satisfaction
8.6
Has the product been a good partner in doing business?
Average: 8.9
0.0
No information available
0.0
No information available
0.0
No information available
Seller Details
Seller
IBM
Year Founded
1911
HQ Location
Armonk, NY
Twitter
@IBM
711,154 Twitter followers
LinkedIn® Page
www.linkedin.com
317,108 employees on LinkedIn®
Ownership
SWX:IBM
(126)4.4 out of 5
Optimized for quick response
1st Easiest To Use in Text Analysis software
Save to My Lists
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Canvs AI is a the leading insights platform designed to transform open-ended consumer feedback into actionable business intelligence through advanced AI text analysis. This innovative solution empower

    Users
    No information available
    Industries
    • Market Research
    • Entertainment
    Market Segment
    • 37% Small-Business
    • 35% Enterprise
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Canvs AI is a tool for organizing qualitative data and providing AI chat box for specific questions.
    • Users like the speed and efficiency of Canvs AI in analyzing open-ended survey responses, its intuitive interface, and the support from Canvs AI representatives.
    • Reviewers mentioned issues with the user interface, inaccuracies in AI categorization into codes, and the platform's learning curve.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Canvs AI Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    41
    Helpful
    28
    Insights Generation
    28
    Insights Analysis
    25
    AI Technology
    22
    Cons
    Inaccuracy
    11
    Lacking Features
    8
    Limitations
    8
    Poor Understanding
    7
    AI Inaccuracy
    5
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Canvs AI features and usability ratings that predict user satisfaction
    9.0
    Has the product been a good partner in doing business?
    Average: 8.9
    7.4
    Custom Extension
    Average: 8.2
    7.7
    Compositionality
    Average: 8.2
    7.5
    Pre-Built Parameterization
    Average: 8.4
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Canvs AI
    Company Website
    Year Founded
    2010
    HQ Location
    Manhattan, New York
    Twitter
    @canvsai
    2,754 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    36 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Canvs AI is a the leading insights platform designed to transform open-ended consumer feedback into actionable business intelligence through advanced AI text analysis. This innovative solution empower

Users
No information available
Industries
  • Market Research
  • Entertainment
Market Segment
  • 37% Small-Business
  • 35% Enterprise
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Canvs AI is a tool for organizing qualitative data and providing AI chat box for specific questions.
  • Users like the speed and efficiency of Canvs AI in analyzing open-ended survey responses, its intuitive interface, and the support from Canvs AI representatives.
  • Reviewers mentioned issues with the user interface, inaccuracies in AI categorization into codes, and the platform's learning curve.
Canvs AI Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
41
Helpful
28
Insights Generation
28
Insights Analysis
25
AI Technology
22
Cons
Inaccuracy
11
Lacking Features
8
Limitations
8
Poor Understanding
7
AI Inaccuracy
5
Canvs AI features and usability ratings that predict user satisfaction
9.0
Has the product been a good partner in doing business?
Average: 8.9
7.4
Custom Extension
Average: 8.2
7.7
Compositionality
Average: 8.2
7.5
Pre-Built Parameterization
Average: 8.4
Seller Details
Seller
Canvs AI
Company Website
Year Founded
2010
HQ Location
Manhattan, New York
Twitter
@canvsai
2,754 Twitter followers
LinkedIn® Page
www.linkedin.com
36 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Leveraged by brands and academics alike, ATLAS.ti allows anyone to analyze data and uncover valuable insights – no matter which sector you work in. From basic analysis tasks to the most in-depth rese

    Users
    No information available
    Industries
    • Higher Education
    • Research
    Market Segment
    • 37% Small-Business
    • 34% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • ATLAS.ti Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    4
    Intuitive
    3
    Useful
    3
    Categorization
    2
    Customer Support
    2
    Cons
    Data Inaccuracy
    1
    Error Handling
    1
    Lacking Features
    1
    Limited Features
    1
    Limited Language Support
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • ATLAS.ti features and usability ratings that predict user satisfaction
    9.0
    Has the product been a good partner in doing business?
    Average: 8.9
    7.9
    Custom Extension
    Average: 8.2
    8.3
    Compositionality
    Average: 8.2
    7.9
    Pre-Built Parameterization
    Average: 8.4
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    1993
    HQ Location
    Berlin
    Twitter
    @ATLASti
    4,381 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    53 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Leveraged by brands and academics alike, ATLAS.ti allows anyone to analyze data and uncover valuable insights – no matter which sector you work in. From basic analysis tasks to the most in-depth rese

Users
No information available
Industries
  • Higher Education
  • Research
Market Segment
  • 37% Small-Business
  • 34% Mid-Market
ATLAS.ti Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
4
Intuitive
3
Useful
3
Categorization
2
Customer Support
2
Cons
Data Inaccuracy
1
Error Handling
1
Lacking Features
1
Limited Features
1
Limited Language Support
1
ATLAS.ti features and usability ratings that predict user satisfaction
9.0
Has the product been a good partner in doing business?
Average: 8.9
7.9
Custom Extension
Average: 8.2
8.3
Compositionality
Average: 8.2
7.9
Pre-Built Parameterization
Average: 8.4
Seller Details
Year Founded
1993
HQ Location
Berlin
Twitter
@ATLASti
4,381 Twitter followers
LinkedIn® Page
www.linkedin.com
53 employees on LinkedIn®
(497)4.6 out of 5
Optimized for quick response
6th Easiest To Use in Text Analysis software
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Altair AI Studio (formerly RapidMiner Studio) is a data science tool that anyone can use to design and prototype highly explainable AI and machine learning models that help build trust throughout an o

    Users
    • Student
    • Data Scientist
    Industries
    • Higher Education
    • Education Management
    Market Segment
    • 43% Small-Business
    • 30% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Altair AI Studio Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    4
    Data Visualization
    3
    Intuitive
    3
    AI Capabilities
    2
    AI Technology
    2
    Cons
    Lacking Features
    2
    Missing Features
    2
    Accuracy Issues
    1
    Difficult Customization
    1
    Expensive
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Altair AI Studio features and usability ratings that predict user satisfaction
    8.8
    Has the product been a good partner in doing business?
    Average: 8.9
    8.3
    Custom Extension
    Average: 8.2
    7.5
    Compositionality
    Average: 8.2
    8.3
    Pre-Built Parameterization
    Average: 8.4
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Altair
    Company Website
    Year Founded
    1985
    HQ Location
    Troy, MI
    Twitter
    @Altair_Inc
    7,334 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    4,102 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Altair AI Studio (formerly RapidMiner Studio) is a data science tool that anyone can use to design and prototype highly explainable AI and machine learning models that help build trust throughout an o

Users
  • Student
  • Data Scientist
Industries
  • Higher Education
  • Education Management
Market Segment
  • 43% Small-Business
  • 30% Enterprise
Altair AI Studio Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
4
Data Visualization
3
Intuitive
3
AI Capabilities
2
AI Technology
2
Cons
Lacking Features
2
Missing Features
2
Accuracy Issues
1
Difficult Customization
1
Expensive
1
Altair AI Studio features and usability ratings that predict user satisfaction
8.8
Has the product been a good partner in doing business?
Average: 8.9
8.3
Custom Extension
Average: 8.2
7.5
Compositionality
Average: 8.2
8.3
Pre-Built Parameterization
Average: 8.4
Seller Details
Seller
Altair
Company Website
Year Founded
1985
HQ Location
Troy, MI
Twitter
@Altair_Inc
7,334 Twitter followers
LinkedIn® Page
www.linkedin.com
4,102 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    The Progress Semaphore semantic AI platform enables organizations to derive value from their information by making it consumable and trustworthy across the enterprise at scale. Semaphore excels at thi

    Users
    No information available
    Industries
    • Computer Software
    Market Segment
    • 61% Small-Business
    • 32% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Progress Semaphore Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Data Management
    8
    Ease of Use
    8
    Features
    5
    Results
    4
    Helpful
    3
    Cons
    Learning Difficulty
    6
    Required Expertise
    4
    Lack of Information
    2
    Software Bugs
    2
    Understanding Issues
    2
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Progress Semaphore features and usability ratings that predict user satisfaction
    8.8
    Has the product been a good partner in doing business?
    Average: 8.9
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    1981
    HQ Location
    Burlington, MA.
    Twitter
    @ProgressSW
    50,188 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    3,615 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

The Progress Semaphore semantic AI platform enables organizations to derive value from their information by making it consumable and trustworthy across the enterprise at scale. Semaphore excels at thi

Users
No information available
Industries
  • Computer Software
Market Segment
  • 61% Small-Business
  • 32% Mid-Market
Progress Semaphore Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Data Management
8
Ease of Use
8
Features
5
Results
4
Helpful
3
Cons
Learning Difficulty
6
Required Expertise
4
Lack of Information
2
Software Bugs
2
Understanding Issues
2
Progress Semaphore features and usability ratings that predict user satisfaction
8.8
Has the product been a good partner in doing business?
Average: 8.9
0.0
No information available
0.0
No information available
0.0
No information available
Seller Details
Company Website
Year Founded
1981
HQ Location
Burlington, MA.
Twitter
@ProgressSW
50,188 Twitter followers
LinkedIn® Page
www.linkedin.com
3,615 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    The software combines machine-learning methods with a rules-based approach that's essential for understanding the subtle nuances of language and inferring intention.

    Users
    • Inside Sales Manager
    Industries
    • Computer Software
    Market Segment
    • 72% Enterprise
    • 19% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • SAS Visual Text Analytics Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Analytics
    1
    Ease of Use
    1
    Cons
    Difficulty in Adjustments
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • SAS Visual Text Analytics features and usability ratings that predict user satisfaction
    8.1
    Has the product been a good partner in doing business?
    Average: 8.9
    8.0
    Custom Extension
    Average: 8.2
    8.3
    Compositionality
    Average: 8.2
    8.1
    Pre-Built Parameterization
    Average: 8.4
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    1976
    HQ Location
    Cary, NC
    Twitter
    @SASsoftware
    62,434 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    17,268 employees on LinkedIn®
    Phone
    1-800-727-0025
Product Description
How are these determined?Information
This description is provided by the seller.

The software combines machine-learning methods with a rules-based approach that's essential for understanding the subtle nuances of language and inferring intention.

Users
  • Inside Sales Manager
Industries
  • Computer Software
Market Segment
  • 72% Enterprise
  • 19% Small-Business
SAS Visual Text Analytics Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Analytics
1
Ease of Use
1
Cons
Difficulty in Adjustments
1
SAS Visual Text Analytics features and usability ratings that predict user satisfaction
8.1
Has the product been a good partner in doing business?
Average: 8.9
8.0
Custom Extension
Average: 8.2
8.3
Compositionality
Average: 8.2
8.1
Pre-Built Parameterization
Average: 8.4
Seller Details
Year Founded
1976
HQ Location
Cary, NC
Twitter
@SASsoftware
62,434 Twitter followers
LinkedIn® Page
www.linkedin.com
17,268 employees on LinkedIn®
Phone
1-800-727-0025
(331)4.2 out of 5
7th Easiest To Use in Text Analysis software
Save to My Lists
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Forsta, a Press Ganey company, powers the HX (Human Experience) Platform – a comprehensive Experience and Research Technology platform that breaks down the silos between CX (Customer Experience), Emp

    Users
    • Project Manager
    • Manager
    Industries
    • Market Research
    • Management Consulting
    Market Segment
    • 43% Mid-Market
    • 29% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Forsta Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    2
    Customer Support
    1
    Helpful
    1
    Insights
    1
    Insights Analysis
    1
    Cons
    Delay Issues
    1
    Delays
    1
    Improvement Needed
    1
    Inefficiency
    1
    Learning Curve
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Forsta features and usability ratings that predict user satisfaction
    8.4
    Has the product been a good partner in doing business?
    Average: 8.9
    9.2
    Custom Extension
    Average: 8.2
    10.0
    Compositionality
    Average: 8.2
    8.9
    Pre-Built Parameterization
    Average: 8.4
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Forsta
    Year Founded
    1990
    HQ Location
    London, United Kingdom
    Twitter
    @Forstaglobal
    857 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    789 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Forsta, a Press Ganey company, powers the HX (Human Experience) Platform – a comprehensive Experience and Research Technology platform that breaks down the silos between CX (Customer Experience), Emp

Users
  • Project Manager
  • Manager
Industries
  • Market Research
  • Management Consulting
Market Segment
  • 43% Mid-Market
  • 29% Enterprise
Forsta Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
2
Customer Support
1
Helpful
1
Insights
1
Insights Analysis
1
Cons
Delay Issues
1
Delays
1
Improvement Needed
1
Inefficiency
1
Learning Curve
1
Forsta features and usability ratings that predict user satisfaction
8.4
Has the product been a good partner in doing business?
Average: 8.9
9.2
Custom Extension
Average: 8.2
10.0
Compositionality
Average: 8.2
8.9
Pre-Built Parameterization
Average: 8.4
Seller Details
Seller
Forsta
Year Founded
1990
HQ Location
London, United Kingdom
Twitter
@Forstaglobal
857 Twitter followers
LinkedIn® Page
www.linkedin.com
789 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Lettria was founded in 2019 to open access to a new NLP paradigm. Harnessing a proprietary linguistic database of more than 800,000 words and the powered by the latest tech of the open-source communit

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 85% Small-Business
    • 8% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Lettria features and usability ratings that predict user satisfaction
    10.0
    Has the product been a good partner in doing business?
    Average: 8.9
    9.7
    Custom Extension
    Average: 8.2
    9.4
    Compositionality
    Average: 8.2
    9.0
    Pre-Built Parameterization
    Average: 8.4
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Lettria
    Year Founded
    2019
    HQ Location
    Paris, Ile-de-France
    Twitter
    @lettria_fr
    157 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    26 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Lettria was founded in 2019 to open access to a new NLP paradigm. Harnessing a proprietary linguistic database of more than 800,000 words and the powered by the latest tech of the open-source communit

Users
No information available
Industries
No information available
Market Segment
  • 85% Small-Business
  • 8% Mid-Market
Lettria features and usability ratings that predict user satisfaction
10.0
Has the product been a good partner in doing business?
Average: 8.9
9.7
Custom Extension
Average: 8.2
9.4
Compositionality
Average: 8.2
9.0
Pre-Built Parameterization
Average: 8.4
Seller Details
Seller
Lettria
Year Founded
2019
HQ Location
Paris, Ile-de-France
Twitter
@lettria_fr
157 Twitter followers
LinkedIn® Page
www.linkedin.com
26 employees on LinkedIn®
(79)4.6 out of 5
13th Easiest To Use in Text Analysis software
Save to My Lists
Entry Level Price:Starting at $6,000.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    As your conversation volume grows, it becomes hard to stay on top of customer issues and requests. The Prodsight app makes this easy by automatically analysing your Zendesk and Intercom conversation

    Users
    No information available
    Industries
    • Accounting
    • Computer Software
    Market Segment
    • 49% Mid-Market
    • 39% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Playvox Customer AI Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    2
    Easy Integrations
    2
    AI Integration
    1
    AI Technology
    1
    Customer Support
    1
    Cons
    Delay Issues
    1
    Expensive
    1
    Poor Performance
    1
    Slow Performance
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Playvox Customer AI features and usability ratings that predict user satisfaction
    9.1
    Has the product been a good partner in doing business?
    Average: 8.9
    9.0
    Custom Extension
    Average: 8.2
    8.9
    Compositionality
    Average: 8.2
    8.7
    Pre-Built Parameterization
    Average: 8.4
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Playvox
    Year Founded
    2012
    HQ Location
    Sunnyvale, CA
    Twitter
    @PlayVoxCX
    1,719 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    83 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

As your conversation volume grows, it becomes hard to stay on top of customer issues and requests. The Prodsight app makes this easy by automatically analysing your Zendesk and Intercom conversation

Users
No information available
Industries
  • Accounting
  • Computer Software
Market Segment
  • 49% Mid-Market
  • 39% Small-Business
Playvox Customer AI Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
2
Easy Integrations
2
AI Integration
1
AI Technology
1
Customer Support
1
Cons
Delay Issues
1
Expensive
1
Poor Performance
1
Slow Performance
1
Playvox Customer AI features and usability ratings that predict user satisfaction
9.1
Has the product been a good partner in doing business?
Average: 8.9
9.0
Custom Extension
Average: 8.2
8.9
Compositionality
Average: 8.2
8.7
Pre-Built Parameterization
Average: 8.4
Seller Details
Seller
Playvox
Year Founded
2012
HQ Location
Sunnyvale, CA
Twitter
@PlayVoxCX
1,719 Twitter followers
LinkedIn® Page
www.linkedin.com
83 employees on LinkedIn®
(57)4.5 out of 5
14th Easiest To Use in Text Analysis software
Save to My Lists
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Relative Insight delivers AI-powered text analysis to help brands and agencies generate customer, target audience and competitor intelligence from words. The platform delivers an efficient and scalabl

    Users
    No information available
    Industries
    • Marketing and Advertising
    • Market Research
    Market Segment
    • 40% Small-Business
    • 30% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Relative Insight features and usability ratings that predict user satisfaction
    9.4
    Has the product been a good partner in doing business?
    Average: 8.9
    7.5
    Custom Extension
    Average: 8.2
    6.7
    Compositionality
    Average: 8.2
    8.3
    Pre-Built Parameterization
    Average: 8.4
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2012
    HQ Location
    London, England
    Twitter
    @RelativeInsight
    813 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    34 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Relative Insight delivers AI-powered text analysis to help brands and agencies generate customer, target audience and competitor intelligence from words. The platform delivers an efficient and scalabl

Users
No information available
Industries
  • Marketing and Advertising
  • Market Research
Market Segment
  • 40% Small-Business
  • 30% Mid-Market
Relative Insight features and usability ratings that predict user satisfaction
9.4
Has the product been a good partner in doing business?
Average: 8.9
7.5
Custom Extension
Average: 8.2
6.7
Compositionality
Average: 8.2
8.3
Pre-Built Parameterization
Average: 8.4
Seller Details
Year Founded
2012
HQ Location
London, England
Twitter
@RelativeInsight
813 Twitter followers
LinkedIn® Page
www.linkedin.com
34 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Unlock Insights with Qualitative Data Analysis Software Discover more from your qualitative and mixed methods data with NVivo 14, the leading qualitative data analysis solution. With NVivo 14, you

    Users
    • Research Assistant
    Industries
    • Higher Education
    • Research
    Market Segment
    • 47% Small-Business
    • 32% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • NVivo Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    8
    Categorization
    3
    Big Data
    2
    Data Analysis
    2
    Features
    2
    Cons
    Complex Coding
    2
    Expensive
    2
    Learning Curve
    2
    Missing Features
    2
    Not User-Friendly
    2
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • NVivo features and usability ratings that predict user satisfaction
    7.5
    Has the product been a good partner in doing business?
    Average: 8.9
    6.7
    Custom Extension
    Average: 8.2
    6.7
    Compositionality
    Average: 8.2
    6.7
    Pre-Built Parameterization
    Average: 8.4
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Lumivero
    Year Founded
    1995
    HQ Location
    Denver, CO
    Twitter
    @LUMIVER0
    376 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    272 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Unlock Insights with Qualitative Data Analysis Software Discover more from your qualitative and mixed methods data with NVivo 14, the leading qualitative data analysis solution. With NVivo 14, you

Users
  • Research Assistant
Industries
  • Higher Education
  • Research
Market Segment
  • 47% Small-Business
  • 32% Enterprise
NVivo Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
8
Categorization
3
Big Data
2
Data Analysis
2
Features
2
Cons
Complex Coding
2
Expensive
2
Learning Curve
2
Missing Features
2
Not User-Friendly
2
NVivo features and usability ratings that predict user satisfaction
7.5
Has the product been a good partner in doing business?
Average: 8.9
6.7
Custom Extension
Average: 8.2
6.7
Compositionality
Average: 8.2
6.7
Pre-Built Parameterization
Average: 8.4
Seller Details
Seller
Lumivero
Year Founded
1995
HQ Location
Denver, CO
Twitter
@LUMIVER0
376 Twitter followers
LinkedIn® Page
www.linkedin.com
272 employees on LinkedIn®