Save to My Lists
Claimed
Claimed

Top Rated Amazon Comprehend Alternatives

Amazon Comprehend Reviews & Product Details

Amazon Comprehend Overview

What is Amazon Comprehend?

Amazon Comprehend is a natural language processing (NLP) service that uses machine learning to find insights and relationships in text. Amazon Comprehend identifies the language of the text; extracts key phrases, places, people, brands, or events; understands how positive or negative the text is; and automatically organizes a collection of text files by topic.

Amazon Comprehend Details
Show LessShow More
Product Description

Amazon Comprehend is a natural language processing (NLP) service that uses machine learning to find insights and relationships in text. Amazon Comprehend identifies the language of the text; extracts key phrases, places, people, brands, or events; understands how positive or negative the text is; and automatically organizes a collection of text files by topic.


Seller Details
Year Founded
2006
HQ Location
Seattle, WA
Twitter
@awscloud
2,231,347 Twitter followers
LinkedIn® Page
www.linkedin.com
136,383 employees on LinkedIn®
Ownership
NASDAQ: AMZN
Total Revenue (USD mm)
$177,866
Description

By giving customers more of what they want - low prices, vast selection, and convenience - Amazon continues to grow and evolve as a world-class e-commerce platform.


John M.
JM
Overview Provided by:
Digital Marketing Specialist at Amazon Web Services

Recent Amazon Comprehend Reviews

Kevin T.
KT
Kevin T.Small-Business (50 or fewer emp.)
5.0 out of 5
"This product is very useful in my day to day function"
I like all of its features as it allows me to capture the full picture of projects and execute them appropriately without needing to merge any othe...
Verified User
U
Verified UserSmall-Business (50 or fewer emp.)
5.0 out of 5
"Gets you valuable insights from texts"
Easy to setup and use. Can analyze details from text documents, emails and even social media, given proper access. Supports analyses in batches a...
Gabriel V.
GV
Gabriel V.Mid-Market (51-1000 emp.)
5.0 out of 5
"our experience using this tool has been great since ti helps us out with identifying locations"
the most helpful is its usage, very user-friendly, and does not have many obstacles to go over. Also, the tool itself comes with pre-trained models...
Security Badge
This seller hasn't added their security information yet. Let them know that you'd like them to add it.
0 people requested security information

Amazon Comprehend Media

Amazon Comprehend Demo - Amazon Comprehend Diagram
Amazon Comprehend Diagram
Answer a few questions to help the Amazon Comprehend community
Have you used Amazon Comprehend before?
Yes

71 Amazon Comprehend Reviews

4.2 out of 5
The next elements are filters and will change the displayed results once they are selected.
Search reviews
Popular Mentions
The next elements are radio elements and sort the displayed results by the item selected and will update the results displayed.
Hide FiltersMore Filters
The next elements are filters and will change the displayed results once they are selected.
The next elements are filters and will change the displayed results once they are selected.
71 Amazon Comprehend Reviews
4.2 out of 5
71 Amazon Comprehend Reviews
4.2 out of 5

Amazon Comprehend Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for Amazon ComprehendQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
Log In
Want to see more insights from verified reviewers?
Log in to view review sentiment.
G2 reviews are authentic and verified.
Verified User in Financial Services
UF
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about Amazon Comprehend?

Easy to setup and use.

Can analyze details from text documents, emails and even social media, given proper access.

Supports analyses in batches as well !!

Good integration with other AWS services like S3 Review collected by and hosted on G2.com.

What do you dislike about Amazon Comprehend?

The initial set of insights you get is not good enough. You would need to train the system with large enough data sets multiple times till you start seeing the scores that you are expecting.

Initial setup though easy, takes time depending on your use case.

Price is a little steep. Review collected by and hosted on G2.com.

What problems is Amazon Comprehend solving and how is that benefiting you?

Categorize the news articles from various sources into pre defined categories that we want to consume and showcase to our end customers.

Easy integration with other AWS services like Lambdas and S3. Review collected by and hosted on G2.com.

Tony L.
TL
Solution Architect
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Amazon Comprehend?

Easy to use API which gives back important information about the sentiment of a sentence. The confidence score helps to understand the accuracy of the sentiment which Comprehend is giving back to you. Review collected by and hosted on G2.com.

What do you dislike about Amazon Comprehend?

Need to integrate and consume the data on our own as part of your design. For example, if you send a full transcript, you will get back a single sentiment score set. You need to break the transcript into parts and submit each individually. Review collected by and hosted on G2.com.

What problems is Amazon Comprehend solving and how is that benefiting you?

We need to know the sentiment of a conversation so that we can decide if ad insertion is appropriate. We dont want to put advertisements right beside negative sentiment. Now we can review the last 5 minutes of text and we can decide if ad insertion is the best strategy. Review collected by and hosted on G2.com.

Gabriel V.
GV
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
What do you like best about Amazon Comprehend?

the most helpful is its usage, very user-friendly, and does not have many obstacles to go over. Also, the tool itself comes with pre-trained models for multiple languages. Review collected by and hosted on G2.com.

What do you dislike about Amazon Comprehend?

the downside of using this tool will be cost consideration it is a pay-as-you-go service that can be cost-effective for any user. Also, data privacy is another that could be a worry for most when using cloud-based services like Amazon Comprehend. Review collected by and hosted on G2.com.

What problems is Amazon Comprehend solving and how is that benefiting you?

well for the most part it helps out with employee feedback and e-commerce product recommendations. Review collected by and hosted on G2.com.

SHUBHAM V.
SV
APM, Quality Engineering
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Amazon Comprehend?

-Supports text documents, E-mails & social media posts (requires user authorization).

-Provides trust scores against each result. A trust score signifies the accuracy level of the extracted keyphrases & sentiments.

-Supports batch text analysis.

-Amazon comprehend can also analyse customer service calls to find out the overall sentiment of the customer & the impact of the call (positive or negative). Review collected by and hosted on G2.com.

What do you dislike about Amazon Comprehend?

-Amazon stores & retains user's text inputs to train & improve it's model.

-Pricing depends upon the number of units per month, AWS charges different prices per API request based on the number of requests in a billing cycle. Review collected by and hosted on G2.com.

What problems is Amazon Comprehend solving and how is that benefiting you?

Amazon comprehend is integrated with our overseas customer support system, it identifies the resolution impact and the satisfaction levels of our consumers that interact with our support team. Review collected by and hosted on G2.com.

Rajat V.
RV
System Engineer
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Amazon Comprehend?

It is easy to use as it requires minimal setup.Supports text documents, email and social media posts. It supports batch text analysis, provides trust scores against each result..It can analyse customer support service calls to know the customer sentiments. Review collected by and hosted on G2.com.

What do you dislike about Amazon Comprehend?

Amazon store and retains user's text inputs to train and improve its model.

Amazon uses pay as per use .the booking is done accordinv to the use per month as per UPI requests. It has limited accuracy, aa it is a machine,so manual reviewing is important. It helps in multilingual support. It is scalable as manages large data Review collected by and hosted on G2.com.

What problems is Amazon Comprehend solving and how is that benefiting you?

Sentiment Analysis- analysis of large amount of data can be tiring so comprehend helps in accurate analysis of text data.

Entity recognition-identifying entities such as people, organisation and location within large data is difficult so Amazon comprehend helps in analysis very important.

Topic modelling-understanding the topics within large volumes of data is challenging. It allows topic to gain insights . Review collected by and hosted on G2.com.

Shashank P.
SP
Associate
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Amazon Comprehend?

The best thing I like about Amazon comprehend is it's ease of use, scalability and wide array of NLP capabilities which helps in extracting insights from text data. Integration with million services and support for multiple languages is a added benefit. Review collected by and hosted on G2.com.

What do you dislike about Amazon Comprehend?

One major concern is cost scalability for large data sets, limited customisation for complex NLP tasks. The learning curve for the tool is also very steep and new users might take time to get used to with the tool. Review collected by and hosted on G2.com.

What problems is Amazon Comprehend solving and how is that benefiting you?

Amazon comprehend addresses text, analysis, challenges and benefits businesses with sentiment analysis for customer feedback. It enhances understanding of user preferences through language detection. Review collected by and hosted on G2.com.

Mohammed K.
MK
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Amazon Comprehend?

Comprehend usefully include:

Ease of Use: Amazon Comprehend is easy to use and requires minimal setup. Developers can get started with the service quickly and start analyzing text data in just a few clicks.

Customizability: Amazon Comprehend allows developers to customize their analysis by training their own models with their own data. This means that they can tailor the analysis to their specific needs and get more accurate results.

Multilingual Support: Amazon Comprehend supports multiple languages, including English, Spanish, French, German, Italian, Portuguese, and Japanese. This makes it a versatile tool for analyzing text data from different regions and markets.

Scalability: Amazon Comprehend is a scalable service that can handle large volumes of text data. This makes it useful for analyzing data from social media, customer reviews, and other sources where there is a large amount of text. Review collected by and hosted on G2.com.

What do you dislike about Amazon Comprehend?

While Amazon Comprehend is a powerful tool for analyzing text data, there are a few limitations that users should be aware of:

Limited Accuracy: While Amazon Comprehend's accuracy is generally good, it may not always be accurate, especially when analyzing complex or nuanced text data. Users should be prepared to manually review the results to ensure accuracy.

Cost: Like all AWS services, Amazon Comprehend is a paid service, and the cost can add up quickly if you are analyzing large volumes of text data. Users should be aware of the costs associated with using the service and plan accordingly. Review collected by and hosted on G2.com.

What problems is Amazon Comprehend solving and how is that benefiting you?

Amazon Comprehend is solving several problems related to analyzing large volumes of text data. Some of the problems that Amazon Comprehend is solving include:

Sentiment Analysis: Analyzing the sentiment of large volumes of text data can be time-consuming and challenging. Amazon Comprehend simplifies this process by providing accurate sentiment analysis of text data, allowing businesses to gain insights into customer sentiment and behavior.

Entity Recognition: Identifying entities such as people, organizations, and locations within large volumes of text data can be challenging. Amazon Comprehend provides accurate entity recognition, making it easy to identify and categorize entities within text data.

Topic Modeling: Understanding the topics within large volumes of text data can be challenging. Amazon Comprehend provides accurate topic modeling, allowing businesses to gain insights into the themes and topics within their text data.

Language Detection: Identifying the language of large volumes of text data can be challenging. Amazon Comprehend provides accurate language detection, making it easy to identify the language of text data and analyze it accordingly. Review collected by and hosted on G2.com.

Anusha M.
AM
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best about Amazon Comprehend?

Amazon comprehend is easy to use and set up services for use. This is to make complecated tasks and raise a ticket to make a complaint. Developers can get started with the starts quickly and start analysing quick data. Review collected by and hosted on G2.com.

What do you dislike about Amazon Comprehend?

While amazon comprehend is a powerful tool to analyze text data, there are few limitations. The pricing is slight confusing as well. And it is not still much exposed to the customers who doesn't use it. Review collected by and hosted on G2.com.

What problems is Amazon Comprehend solving and how is that benefiting you?

It helps me to segregate various rpugh documents to the best which it fits as per requirement of the customer. It identifies the resolution impact and the satisfaction levels of our consumers. Review collected by and hosted on G2.com.

John C.
JC
Lead Application Developer
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Amazon Comprehend?

It was effortless to use and set up in our codebase. We used it to remove PII from sensitive client content. We set up the service for use, and added it to our codebase in less than a day. Review collected by and hosted on G2.com.

What do you dislike about Amazon Comprehend?

The cost to simply remove PII isn't scalable, depending on what kind of content you are trying to process. The pricing is slightly confusing as well. Review collected by and hosted on G2.com.

What problems is Amazon Comprehend solving and how is that benefiting you?

It solved the problem of finding PII in client content and then returning where those were. It also has the capability of just removing it entirely for you but we did the replacement ourselves. Review collected by and hosted on G2.com.

Alex P.
AP
DevOps engineer
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Amazon Comprehend?

Amazon Comprehend is one of may AWS machine learning services. The great part about it is that you do not need to have any ML or NLP knowledge. All you do is you uplaod your text to AWS and it will be automatically analized. Review collected by and hosted on G2.com.

What do you dislike about Amazon Comprehend?

There are some downsides when it comes to usage of machine learning automating tools. Usually it's limited customization. When you create your own machine learning models you can customize it to your own domain/use-case. This is not a case with Amazon comprehend.

The other con is it's not suitable for large volume data - in our case we had some performance issues Review collected by and hosted on G2.com.

What problems is Amazon Comprehend solving and how is that benefiting you?

In our organization we use Amazon Comprehend to handle customer's reviews. We feed text data into Amazon Comprehend and extract insights about how do customers feel about our services Review collected by and hosted on G2.com.