Best Software for 2025 is now live!
View the Winners
|| products.size

Best Text Analysis Software for Medium-Sized Businesses

Matthew Miller
MM
Researched and written by Matthew Miller

Products classified in the overall Text Analysis category are similar in many regards and help companies of all sizes solve their business problems. However, medium-sized business features, pricing, setup, and installation differ from businesses of other sizes, which is why we match buyers to the right Medium-Sized Business Text Analysis to fit their needs. Compare product ratings based on reviews from enterprise users or connect with one of G2's buying advisors to find the right solutions within the Medium-Sized Business Text Analysis category.

In addition to qualifying for inclusion in the Text Analysis Software category, to qualify for inclusion in the Medium-Sized Business Text Analysis Software category, a product must have at least 10 reviews left by a reviewer from a medium-sized business.

G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

  • Mid-Market
  • Rating
  • Language
  • Pricing
1 filter applied
Clear All
  • Mid-Market
  • Rating
  • Language
  • Pricing
Clear Filter
More Filters
Market Segments
All Segments
Small Business
Mid Market
Enterprise
Avg. Customer Review
Language
Pricing
Sort by
Clear All
12 Listings in Text Analysis Available
  • Sort By:
    G2 Score
Google Cloud Natural Language API
By Google
(104)4.3 out of 5
2nd Easiest To Use in Text Analysis software
View top Consulting Services for Google Cloud Natural Language API
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Derive insights from unstructured text using Google machine learning.

    Users
    • Software Engineer
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 51% Small-Business
    • 20% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Google Cloud Natural Language API Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    NLP Capabilities
    36
    Ease of Use
    34
    Accuracy
    22
    Natural Language Processing
    22
    Sentiment Analysis
    22
    Cons
    Expensive
    15
    Pricing Issues
    6
    Limitations
    5
    Limited Language Support
    5
    Poor Documentation
    5
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Google Cloud Natural Language API features and usability ratings that predict user satisfaction
    8.3
    Has the product been a good partner in doing business?
    Average: 8.9
    8.7
    Custom Extension
    Average: 8.2
    8.8
    Compositionality
    Average: 8.2
    8.3
    Pre-Built Parameterization
    Average: 8.4
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Google
    Company Website
    Year Founded
    1998
    HQ Location
    Mountain View, CA
    Twitter
    @google
    32,520,271 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    301,875 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Derive insights from unstructured text using Google machine learning.

Users
  • Software Engineer
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 51% Small-Business
  • 20% Enterprise
Google Cloud Natural Language API Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
NLP Capabilities
36
Ease of Use
34
Accuracy
22
Natural Language Processing
22
Sentiment Analysis
22
Cons
Expensive
15
Pricing Issues
6
Limitations
5
Limited Language Support
5
Poor Documentation
5
Google Cloud Natural Language API features and usability ratings that predict user satisfaction
8.3
Has the product been a good partner in doing business?
Average: 8.9
8.7
Custom Extension
Average: 8.2
8.8
Compositionality
Average: 8.2
8.3
Pre-Built Parameterization
Average: 8.4
Seller Details
Seller
Google
Company Website
Year Founded
1998
HQ Location
Mountain View, CA
Twitter
@google
32,520,271 Twitter followers
LinkedIn® Page
www.linkedin.com
301,875 employees on LinkedIn®
Canvs AI
By Canvs AI
(126)4.4 out of 5
Optimized for quick response
1st Easiest To Use in Text Analysis software
Save to My Lists
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Canvs AI is a the leading insights platform designed to transform open-ended consumer feedback into actionable business intelligence through advanced AI text analysis. This innovative solution empower

    Users
    No information available
    Industries
    • Market Research
    • Entertainment
    Market Segment
    • 37% Small-Business
    • 35% Enterprise
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Canvs AI is a tool for organizing qualitative data and providing AI chat box for specific questions.
    • Users like the speed and efficiency of Canvs AI in analyzing open-ended survey responses, its intuitive interface, and the support from Canvs AI representatives.
    • Reviewers mentioned issues with the user interface, inaccuracies in AI categorization into codes, and the platform's learning curve.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Canvs AI Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    41
    Helpful
    28
    Insights Generation
    28
    Insights Analysis
    25
    AI Technology
    22
    Cons
    Inaccuracy
    11
    Lacking Features
    8
    Limitations
    8
    Poor Understanding
    7
    AI Inaccuracy
    5
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Canvs AI features and usability ratings that predict user satisfaction
    9.0
    Has the product been a good partner in doing business?
    Average: 8.9
    7.4
    Custom Extension
    Average: 8.2
    7.7
    Compositionality
    Average: 8.2
    7.5
    Pre-Built Parameterization
    Average: 8.4
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Canvs AI
    Company Website
    Year Founded
    2010
    HQ Location
    Manhattan, New York
    Twitter
    @canvsai
    2,754 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    36 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Canvs AI is a the leading insights platform designed to transform open-ended consumer feedback into actionable business intelligence through advanced AI text analysis. This innovative solution empower

Users
No information available
Industries
  • Market Research
  • Entertainment
Market Segment
  • 37% Small-Business
  • 35% Enterprise
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Canvs AI is a tool for organizing qualitative data and providing AI chat box for specific questions.
  • Users like the speed and efficiency of Canvs AI in analyzing open-ended survey responses, its intuitive interface, and the support from Canvs AI representatives.
  • Reviewers mentioned issues with the user interface, inaccuracies in AI categorization into codes, and the platform's learning curve.
Canvs AI Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
41
Helpful
28
Insights Generation
28
Insights Analysis
25
AI Technology
22
Cons
Inaccuracy
11
Lacking Features
8
Limitations
8
Poor Understanding
7
AI Inaccuracy
5
Canvs AI features and usability ratings that predict user satisfaction
9.0
Has the product been a good partner in doing business?
Average: 8.9
7.4
Custom Extension
Average: 8.2
7.7
Compositionality
Average: 8.2
7.5
Pre-Built Parameterization
Average: 8.4
Seller Details
Seller
Canvs AI
Company Website
Year Founded
2010
HQ Location
Manhattan, New York
Twitter
@canvsai
2,754 Twitter followers
LinkedIn® Page
www.linkedin.com
36 employees on LinkedIn®

G2 Deals

Buying software just got smarter. And cheaper.

This is how G2 Deals can help you:

  • Easily shop for curated – and trusted – software
  • Own your own software buying journey
  • Discover exclusive deals on software
See Exclusive Offers
Amazon Comprehend
By Amazon Web Services (AWS)
(71)4.2 out of 5
15th Easiest To Use in Text Analysis software
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Amazon Comprehend is a natural language processing (NLP) service that uses machine learning to find insights and relationships in text. Amazon Comprehend identifies the language of the text; extracts

    Users
    No information available
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 39% Mid-Market
    • 38% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Amazon Comprehend Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    3
    Integrations
    2
    Multilingual Support
    2
    Access
    1
    Automation
    1
    Cons
    Expensive
    3
    Steep Learning Curve
    2
    Complex Setup
    1
    Data Management
    1
    Data Privacy
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Amazon Comprehend features and usability ratings that predict user satisfaction
    8.1
    Has the product been a good partner in doing business?
    Average: 8.9
    7.9
    Custom Extension
    Average: 8.2
    8.5
    Compositionality
    Average: 8.2
    8.2
    Pre-Built Parameterization
    Average: 8.4
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Amazon Web Services (AWS)
    Year Founded
    2006
    HQ Location
    Seattle, WA
    Twitter
    @awscloud
    2,230,610 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    136,383 employees on LinkedIn®
    Ownership
    NASDAQ: AMZN
Product Description
How are these determined?Information
This description is provided by the seller.

Amazon Comprehend is a natural language processing (NLP) service that uses machine learning to find insights and relationships in text. Amazon Comprehend identifies the language of the text; extracts

Users
No information available
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 39% Mid-Market
  • 38% Small-Business
Amazon Comprehend Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
3
Integrations
2
Multilingual Support
2
Access
1
Automation
1
Cons
Expensive
3
Steep Learning Curve
2
Complex Setup
1
Data Management
1
Data Privacy
1
Amazon Comprehend features and usability ratings that predict user satisfaction
8.1
Has the product been a good partner in doing business?
Average: 8.9
7.9
Custom Extension
Average: 8.2
8.5
Compositionality
Average: 8.2
8.2
Pre-Built Parameterization
Average: 8.4
Seller Details
Seller
Amazon Web Services (AWS)
Year Founded
2006
HQ Location
Seattle, WA
Twitter
@awscloud
2,230,610 Twitter followers
LinkedIn® Page
www.linkedin.com
136,383 employees on LinkedIn®
Ownership
NASDAQ: AMZN
Read Amazon Comprehend Reviews
Chattermill
By Chattermill
(169)4.5 out of 5
4th Easiest To Use in Text Analysis software
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    The Chattermill Customer Feedback Analytics Platform helps businesses unlock their customer reality and understand the voice of their customers. Using Chattermill, companies can unify their customer

    Users
    • Product Manager
    • Senior Product Manager
    Industries
    • Retail
    • Financial Services
    Market Segment
    • 50% Mid-Market
    • 42% Enterprise
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Chattermill is a customer feedback analysis tool that consolidates feedback from multiple channels and extracts actionable insights using AI.
    • Users frequently mention the intuitive dashboard, the ability to uncover trends, and the helpful customer support team as key benefits of using Chattermill.
    • Users experienced difficulties with the initial setup, the interface can feel busy, and the keyword search function could be improved for better accuracy.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Chattermill Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    38
    Feedback Management
    25
    Customer Insights
    22
    Insights Analysis
    21
    Insights Generation
    20
    Cons
    Not Intuitive
    8
    Inaccuracy
    7
    Lacking Features
    7
    Steep Learning Curve
    7
    Complex Usability
    6
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Chattermill features and usability ratings that predict user satisfaction
    9.3
    Has the product been a good partner in doing business?
    Average: 8.9
    8.2
    Custom Extension
    Average: 8.2
    7.9
    Compositionality
    Average: 8.2
    8.2
    Pre-Built Parameterization
    Average: 8.4
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Chattermill
    Year Founded
    2015
    HQ Location
    London
    Twitter
    @ChattermillAI
    468 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    78 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

The Chattermill Customer Feedback Analytics Platform helps businesses unlock their customer reality and understand the voice of their customers. Using Chattermill, companies can unify their customer

Users
  • Product Manager
  • Senior Product Manager
Industries
  • Retail
  • Financial Services
Market Segment
  • 50% Mid-Market
  • 42% Enterprise
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Chattermill is a customer feedback analysis tool that consolidates feedback from multiple channels and extracts actionable insights using AI.
  • Users frequently mention the intuitive dashboard, the ability to uncover trends, and the helpful customer support team as key benefits of using Chattermill.
  • Users experienced difficulties with the initial setup, the interface can feel busy, and the keyword search function could be improved for better accuracy.
Chattermill Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
38
Feedback Management
25
Customer Insights
22
Insights Analysis
21
Insights Generation
20
Cons
Not Intuitive
8
Inaccuracy
7
Lacking Features
7
Steep Learning Curve
7
Complex Usability
6
Chattermill features and usability ratings that predict user satisfaction
9.3
Has the product been a good partner in doing business?
Average: 8.9
8.2
Custom Extension
Average: 8.2
7.9
Compositionality
Average: 8.2
8.2
Pre-Built Parameterization
Average: 8.4
Seller Details
Seller
Chattermill
Year Founded
2015
HQ Location
London
Twitter
@ChattermillAI
468 Twitter followers
LinkedIn® Page
www.linkedin.com
78 employees on LinkedIn®
ATLAS.ti
By ATLAS.ti Scientific Software Development GmbH
(59)4.7 out of 5
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Leveraged by brands and academics alike, ATLAS.ti allows anyone to analyze data and uncover valuable insights – no matter which sector you work in. From basic analysis tasks to the most in-depth rese

    Users
    No information available
    Industries
    • Higher Education
    • Research
    Market Segment
    • 37% Small-Business
    • 34% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • ATLAS.ti Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    4
    Intuitive
    3
    Useful
    3
    Categorization
    2
    Customer Support
    2
    Cons
    Data Inaccuracy
    1
    Error Handling
    1
    Lacking Features
    1
    Limited Features
    1
    Limited Language Support
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • ATLAS.ti features and usability ratings that predict user satisfaction
    9.0
    Has the product been a good partner in doing business?
    Average: 8.9
    7.9
    Custom Extension
    Average: 8.2
    8.3
    Compositionality
    Average: 8.2
    7.9
    Pre-Built Parameterization
    Average: 8.4
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    ATLAS.ti Scientific Software Development GmbH
    Year Founded
    1993
    HQ Location
    Berlin
    Twitter
    @ATLASti
    4,381 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    53 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Leveraged by brands and academics alike, ATLAS.ti allows anyone to analyze data and uncover valuable insights – no matter which sector you work in. From basic analysis tasks to the most in-depth rese

Users
No information available
Industries
  • Higher Education
  • Research
Market Segment
  • 37% Small-Business
  • 34% Mid-Market
ATLAS.ti Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
4
Intuitive
3
Useful
3
Categorization
2
Customer Support
2
Cons
Data Inaccuracy
1
Error Handling
1
Lacking Features
1
Limited Features
1
Limited Language Support
1
ATLAS.ti features and usability ratings that predict user satisfaction
9.0
Has the product been a good partner in doing business?
Average: 8.9
7.9
Custom Extension
Average: 8.2
8.3
Compositionality
Average: 8.2
7.9
Pre-Built Parameterization
Average: 8.4
Seller Details
Seller
ATLAS.ti Scientific Software Development GmbH
Year Founded
1993
HQ Location
Berlin
Twitter
@ATLASti
4,381 Twitter followers
LinkedIn® Page
www.linkedin.com
53 employees on LinkedIn®
Read ATLAS.ti Reviews
Forsta
By Forsta
(331)4.2 out of 5
7th Easiest To Use in Text Analysis software
Save to My Lists
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Forsta, a Press Ganey company, powers the HX (Human Experience) Platform – a comprehensive Experience and Research Technology platform that breaks down the silos between CX (Customer Experience), Emp

    Users
    • Project Manager
    • Manager
    Industries
    • Market Research
    • Management Consulting
    Market Segment
    • 43% Mid-Market
    • 29% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Forsta Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    2
    Customer Support
    1
    Helpful
    1
    Insights
    1
    Insights Analysis
    1
    Cons
    Delay Issues
    1
    Delays
    1
    Improvement Needed
    1
    Inefficiency
    1
    Learning Curve
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Forsta features and usability ratings that predict user satisfaction
    8.4
    Has the product been a good partner in doing business?
    Average: 8.9
    9.2
    Custom Extension
    Average: 8.2
    10.0
    Compositionality
    Average: 8.2
    8.9
    Pre-Built Parameterization
    Average: 8.4
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Forsta
    Year Founded
    1990
    HQ Location
    London, United Kingdom
    Twitter
    @Forstaglobal
    857 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    789 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Forsta, a Press Ganey company, powers the HX (Human Experience) Platform – a comprehensive Experience and Research Technology platform that breaks down the silos between CX (Customer Experience), Emp

Users
  • Project Manager
  • Manager
Industries
  • Market Research
  • Management Consulting
Market Segment
  • 43% Mid-Market
  • 29% Enterprise
Forsta Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
2
Customer Support
1
Helpful
1
Insights
1
Insights Analysis
1
Cons
Delay Issues
1
Delays
1
Improvement Needed
1
Inefficiency
1
Learning Curve
1
Forsta features and usability ratings that predict user satisfaction
8.4
Has the product been a good partner in doing business?
Average: 8.9
9.2
Custom Extension
Average: 8.2
10.0
Compositionality
Average: 8.2
8.9
Pre-Built Parameterization
Average: 8.4
Seller Details
Seller
Forsta
Year Founded
1990
HQ Location
London, United Kingdom
Twitter
@Forstaglobal
857 Twitter followers
LinkedIn® Page
www.linkedin.com
789 employees on LinkedIn®
Read Forsta Reviews
Lang.ai
By Lang.ai
(24)4.9 out of 5
5th Easiest To Use in Text Analysis software
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Lang.ai is a no code service automation platform that empowers customer support teams to build AI models that they can directly control to improve and automate critical support processes. We seamlessl

    Users
    No information available
    Industries
    • Food Production
    Market Segment
    • 63% Mid-Market
    • 17% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Lang.ai Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    4
    Easy Setup
    2
    Insights Generation
    2
    Intuitive
    2
    Reporting
    2
    Cons
    Inaccurate Data
    1
    Lack of Specificity
    1
    Not Intuitive
    1
    Poor Understanding
    1
    Tagging Issues
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Lang.ai features and usability ratings that predict user satisfaction
    9.8
    Has the product been a good partner in doing business?
    Average: 8.9
    9.3
    Custom Extension
    Average: 8.2
    9.3
    Compositionality
    Average: 8.2
    9.3
    Pre-Built Parameterization
    Average: 8.4
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Lang.ai
    Year Founded
    2018
    HQ Location
    New York, US
    Twitter
    @_langAI
    308 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    18 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Lang.ai is a no code service automation platform that empowers customer support teams to build AI models that they can directly control to improve and automate critical support processes. We seamlessl

Users
No information available
Industries
  • Food Production
Market Segment
  • 63% Mid-Market
  • 17% Enterprise
Lang.ai Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
4
Easy Setup
2
Insights Generation
2
Intuitive
2
Reporting
2
Cons
Inaccurate Data
1
Lack of Specificity
1
Not Intuitive
1
Poor Understanding
1
Tagging Issues
1
Lang.ai features and usability ratings that predict user satisfaction
9.8
Has the product been a good partner in doing business?
Average: 8.9
9.3
Custom Extension
Average: 8.2
9.3
Compositionality
Average: 8.2
9.3
Pre-Built Parameterization
Average: 8.4
Seller Details
Seller
Lang.ai
Year Founded
2018
HQ Location
New York, US
Twitter
@_langAI
308 Twitter followers
LinkedIn® Page
www.linkedin.com
18 employees on LinkedIn®
Read Lang.ai Reviews
Playvox Customer AI
By Playvox
(79)4.6 out of 5
13th Easiest To Use in Text Analysis software
Save to My Lists
Entry Level Price:Starting at $6,000.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    As your conversation volume grows, it becomes hard to stay on top of customer issues and requests. The Prodsight app makes this easy by automatically analysing your Zendesk and Intercom conversation

    Users
    No information available
    Industries
    • Accounting
    • Computer Software
    Market Segment
    • 49% Mid-Market
    • 39% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Playvox Customer AI Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    2
    Easy Integrations
    2
    AI Integration
    1
    AI Technology
    1
    Customer Support
    1
    Cons
    Delay Issues
    1
    Expensive
    1
    Poor Performance
    1
    Slow Performance
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Playvox Customer AI features and usability ratings that predict user satisfaction
    9.1
    Has the product been a good partner in doing business?
    Average: 8.9
    9.0
    Custom Extension
    Average: 8.2
    8.9
    Compositionality
    Average: 8.2
    8.7
    Pre-Built Parameterization
    Average: 8.4
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Playvox
    Year Founded
    2012
    HQ Location
    Sunnyvale, CA
    Twitter
    @PlayVoxCX
    1,719 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    83 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

As your conversation volume grows, it becomes hard to stay on top of customer issues and requests. The Prodsight app makes this easy by automatically analysing your Zendesk and Intercom conversation

Users
No information available
Industries
  • Accounting
  • Computer Software
Market Segment
  • 49% Mid-Market
  • 39% Small-Business
Playvox Customer AI Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
2
Easy Integrations
2
AI Integration
1
AI Technology
1
Customer Support
1
Cons
Delay Issues
1
Expensive
1
Poor Performance
1
Slow Performance
1
Playvox Customer AI features and usability ratings that predict user satisfaction
9.1
Has the product been a good partner in doing business?
Average: 8.9
9.0
Custom Extension
Average: 8.2
8.9
Compositionality
Average: 8.2
8.7
Pre-Built Parameterization
Average: 8.4
Seller Details
Seller
Playvox
Year Founded
2012
HQ Location
Sunnyvale, CA
Twitter
@PlayVoxCX
1,719 Twitter followers
LinkedIn® Page
www.linkedin.com
83 employees on LinkedIn®
Read Playvox Customer AI Reviews
Kapiche
By Kapiche
(41)4.7 out of 5
3rd Easiest To Use in Text Analysis software
Save to My Lists
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Kapiche is a feedback analytics platform that analyzes mountains of customer feedback in minutes, allowing you to provide deep insights quickly and help your company make better decisions. Our platfo

    Users
    No information available
    Industries
    • Market Research
    Market Segment
    • 49% Mid-Market
    • 41% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Kapiche Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    3
    Insights Analysis
    3
    Insights Generation
    3
    Reporting
    3
    Customer Insights
    2
    Cons
    Insufficient Information
    2
    Slow Performance
    2
    Accuracy Issues
    1
    Dashboard Issues
    1
    Data Management
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Kapiche features and usability ratings that predict user satisfaction
    9.7
    Has the product been a good partner in doing business?
    Average: 8.9
    7.1
    Custom Extension
    Average: 8.2
    8.0
    Compositionality
    Average: 8.2
    8.3
    Pre-Built Parameterization
    Average: 8.4
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Kapiche
    Year Founded
    2016
    HQ Location
    Fortitude Valley, QLD
    Twitter
    @kapicheofficial
    251 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    20 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Kapiche is a feedback analytics platform that analyzes mountains of customer feedback in minutes, allowing you to provide deep insights quickly and help your company make better decisions. Our platfo

Users
No information available
Industries
  • Market Research
Market Segment
  • 49% Mid-Market
  • 41% Enterprise
Kapiche Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
3
Insights Analysis
3
Insights Generation
3
Reporting
3
Customer Insights
2
Cons
Insufficient Information
2
Slow Performance
2
Accuracy Issues
1
Dashboard Issues
1
Data Management
1
Kapiche features and usability ratings that predict user satisfaction
9.7
Has the product been a good partner in doing business?
Average: 8.9
7.1
Custom Extension
Average: 8.2
8.0
Compositionality
Average: 8.2
8.3
Pre-Built Parameterization
Average: 8.4
Seller Details
Seller
Kapiche
Year Founded
2016
HQ Location
Fortitude Valley, QLD
Twitter
@kapicheofficial
251 Twitter followers
LinkedIn® Page
www.linkedin.com
20 employees on LinkedIn®
Read Kapiche Reviews
Altair AI Studio
By Altair
(497)4.6 out of 5
Optimized for quick response
6th Easiest To Use in Text Analysis software
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Altair AI Studio (formerly RapidMiner Studio) is a data science tool that anyone can use to design and prototype highly explainable AI and machine learning models that help build trust throughout an o

    Users
    • Student
    • Data Scientist
    Industries
    • Higher Education
    • Education Management
    Market Segment
    • 43% Small-Business
    • 30% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Altair AI Studio Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    4
    Data Visualization
    3
    Intuitive
    3
    AI Capabilities
    2
    AI Technology
    2
    Cons
    Lacking Features
    2
    Missing Features
    2
    Accuracy Issues
    1
    Difficult Customization
    1
    Expensive
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Altair AI Studio features and usability ratings that predict user satisfaction
    8.8
    Has the product been a good partner in doing business?
    Average: 8.9
    8.3
    Custom Extension
    Average: 8.2
    7.5
    Compositionality
    Average: 8.2
    8.3
    Pre-Built Parameterization
    Average: 8.4
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Altair
    Company Website
    Year Founded
    1985
    HQ Location
    Troy, MI
    Twitter
    @Altair_Inc
    7,334 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    4,102 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Altair AI Studio (formerly RapidMiner Studio) is a data science tool that anyone can use to design and prototype highly explainable AI and machine learning models that help build trust throughout an o

Users
  • Student
  • Data Scientist
Industries
  • Higher Education
  • Education Management
Market Segment
  • 43% Small-Business
  • 30% Enterprise
Altair AI Studio Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
4
Data Visualization
3
Intuitive
3
AI Capabilities
2
AI Technology
2
Cons
Lacking Features
2
Missing Features
2
Accuracy Issues
1
Difficult Customization
1
Expensive
1
Altair AI Studio features and usability ratings that predict user satisfaction
8.8
Has the product been a good partner in doing business?
Average: 8.9
8.3
Custom Extension
Average: 8.2
7.5
Compositionality
Average: 8.2
8.3
Pre-Built Parameterization
Average: 8.4
Seller Details
Seller
Altair
Company Website
Year Founded
1985
HQ Location
Troy, MI
Twitter
@Altair_Inc
7,334 Twitter followers
LinkedIn® Page
www.linkedin.com
4,102 employees on LinkedIn®
Get a quote
Relative Insight
By Relative Insight Ltd
(57)4.5 out of 5
14th Easiest To Use in Text Analysis software
Save to My Lists
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Relative Insight delivers AI-powered text analysis to help brands and agencies generate customer, target audience and competitor intelligence from words. The platform delivers an efficient and scalabl

    Users
    No information available
    Industries
    • Marketing and Advertising
    • Market Research
    Market Segment
    • 40% Small-Business
    • 30% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Relative Insight features and usability ratings that predict user satisfaction
    9.4
    Has the product been a good partner in doing business?
    Average: 8.9
    7.5
    Custom Extension
    Average: 8.2
    6.7
    Compositionality
    Average: 8.2
    8.3
    Pre-Built Parameterization
    Average: 8.4
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Relative Insight Ltd
    Year Founded
    2012
    HQ Location
    London, England
    Twitter
    @RelativeInsight
    813 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    34 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Relative Insight delivers AI-powered text analysis to help brands and agencies generate customer, target audience and competitor intelligence from words. The platform delivers an efficient and scalabl

Users
No information available
Industries
  • Marketing and Advertising
  • Market Research
Market Segment
  • 40% Small-Business
  • 30% Mid-Market
Relative Insight features and usability ratings that predict user satisfaction
9.4
Has the product been a good partner in doing business?
Average: 8.9
7.5
Custom Extension
Average: 8.2
6.7
Compositionality
Average: 8.2
8.3
Pre-Built Parameterization
Average: 8.4
Seller Details
Seller
Relative Insight Ltd
Year Founded
2012
HQ Location
London, England
Twitter
@RelativeInsight
813 Twitter followers
LinkedIn® Page
www.linkedin.com
34 employees on LinkedIn®
Read Relative Insight Reviews
NVivo
By Lumivero
(133)4.1 out of 5
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Unlock Insights with Qualitative Data Analysis Software Discover more from your qualitative and mixed methods data with NVivo 14, the leading qualitative data analysis solution. With NVivo 14, you

    Users
    • Research Assistant
    Industries
    • Higher Education
    • Research
    Market Segment
    • 47% Small-Business
    • 32% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • NVivo Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    8
    Categorization
    3
    Big Data
    2
    Data Analysis
    2
    Features
    2
    Cons
    Complex Coding
    2
    Expensive
    2
    Learning Curve
    2
    Missing Features
    2
    Not User-Friendly
    2
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • NVivo features and usability ratings that predict user satisfaction
    7.5
    Has the product been a good partner in doing business?
    Average: 8.9
    6.7
    Custom Extension
    Average: 8.2
    6.7
    Compositionality
    Average: 8.2
    6.7
    Pre-Built Parameterization
    Average: 8.4
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Lumivero
    Year Founded
    1995
    HQ Location
    Denver, CO
    Twitter
    @LUMIVER0
    376 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    272 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Unlock Insights with Qualitative Data Analysis Software Discover more from your qualitative and mixed methods data with NVivo 14, the leading qualitative data analysis solution. With NVivo 14, you

Users
  • Research Assistant
Industries
  • Higher Education
  • Research
Market Segment
  • 47% Small-Business
  • 32% Enterprise
NVivo Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
8
Categorization
3
Big Data
2
Data Analysis
2
Features
2
Cons
Complex Coding
2
Expensive
2
Learning Curve
2
Missing Features
2
Not User-Friendly
2
NVivo features and usability ratings that predict user satisfaction
7.5
Has the product been a good partner in doing business?
Average: 8.9
6.7
Custom Extension
Average: 8.2
6.7
Compositionality
Average: 8.2
6.7
Pre-Built Parameterization
Average: 8.4
Seller Details
Seller
Lumivero
Year Founded
1995
HQ Location
Denver, CO
Twitter
@LUMIVER0
376 Twitter followers
LinkedIn® Page
www.linkedin.com
272 employees on LinkedIn®
Read NVivo Reviews
Filters
Filter
Clear Filter
More Filters
Market Segments
All Segments
Small Business
Mid Market
Enterprise
Avg. Customer Review
Language
Pricing
Sort by
Clear All
  • Mid-Market
Clear Filter
More Filters
Market Segments
All Segments
Small Business
Mid Market
Enterprise
Avg. Customer Review
Language
Pricing
Sort by
Clear All
12 Listings in Text Analysis Available
  • Sort By:
    G2 Score