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Best Social Media Suites for for Small Business

Yukta Rustagi
YR
Researched and written by Yukta Rustagi

Products classified in the overall Social Media Suites category are similar in many regards and help companies of all sizes solve their business problems. However, small business features, pricing, setup, and installation differ from businesses of other sizes, which is why we match buyers to the right Small Business Social Media Suites to fit their needs. Compare product ratings based on reviews from enterprise users or connect with one of G2's buying advisors to find the right solutions within the Small Business Social Media Suites category.

In addition to qualifying for inclusion in the Social Media Suites category, to qualify for inclusion in the Small Business Social Media Suites category, a product must have at least 10 reviews left by a reviewer from a small business.

G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

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41 Listings in Small Business Social Media Suites Available

(5,497)4.2 out of 5
Optimized for quick response
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  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Too many brands suck at social. Yours doesn’t have to. It starts with the right tools. Thousands of brands rely on Hootsuite’s platform and solutions to launch brilliant social campaigns, deliver 5

    Users
    • Marketing Manager
    • Social Media Manager
    Industries
    • Marketing and Advertising
    • Non-Profit Organization Management
    Market Segment
    • 60% Small-Business
    • 28% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Hootsuite is a social media management tool that provides analytics, scheduling, and collaboration features for multiple platforms.
    • Users frequently mention the convenience of scheduling posts across various platforms, the helpful analytics for performance tracking, and the ability to collaborate with team members.
    • Reviewers noted occasional issues with social media accounts disconnecting, limitations in scheduling certain types of content, and a lack of certain platform-specific features.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Hootsuite Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    857
    Post Scheduling
    791
    Scheduling
    631
    Social Media Management
    536
    Centralized Management
    484
    Cons
    Missing Features
    292
    Limited Features
    234
    Social Media Limitations
    231
    Posting Issues
    228
    Scheduling Issues
    223
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Hootsuite features and usability ratings that predict user satisfaction
    8.5
    Has the product been a good partner in doing business?
    Average: 8.9
    8.1
    Quality of Support
    Average: 8.9
    8.6
    Ease of Use
    Average: 8.8
    10.0
    What is your organization's estimated ROI on the product (payback period in months)?
    Average: 10
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Hootsuite
    Company Website
    Year Founded
    2008
    HQ Location
    Vancouver, BC
    Twitter
    @hootsuite
    7,061,256 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,664 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Too many brands suck at social. Yours doesn’t have to. It starts with the right tools. Thousands of brands rely on Hootsuite’s platform and solutions to launch brilliant social campaigns, deliver 5

Users
  • Marketing Manager
  • Social Media Manager
Industries
  • Marketing and Advertising
  • Non-Profit Organization Management
Market Segment
  • 60% Small-Business
  • 28% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Hootsuite is a social media management tool that provides analytics, scheduling, and collaboration features for multiple platforms.
  • Users frequently mention the convenience of scheduling posts across various platforms, the helpful analytics for performance tracking, and the ability to collaborate with team members.
  • Reviewers noted occasional issues with social media accounts disconnecting, limitations in scheduling certain types of content, and a lack of certain platform-specific features.
Hootsuite Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
857
Post Scheduling
791
Scheduling
631
Social Media Management
536
Centralized Management
484
Cons
Missing Features
292
Limited Features
234
Social Media Limitations
231
Posting Issues
228
Scheduling Issues
223
Hootsuite features and usability ratings that predict user satisfaction
8.5
Has the product been a good partner in doing business?
Average: 8.9
8.1
Quality of Support
Average: 8.9
8.6
Ease of Use
Average: 8.8
10.0
What is your organization's estimated ROI on the product (payback period in months)?
Average: 10
Seller Details
Seller
Hootsuite
Company Website
Year Founded
2008
HQ Location
Vancouver, BC
Twitter
@hootsuite
7,061,256 Twitter followers
LinkedIn® Page
www.linkedin.com
1,664 employees on LinkedIn®
(3,141)4.7 out of 5
Optimized for quick response
6th Easiest To Use in Social Media Suites software
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Birdeye is the top-rated reputation, social media, and customer experience platform for local brands and multi-location businesses. Over 150,000 businesses leverage Birdeye’s AI-powered platform to ge

    Users
    • Owner
    • Marketing Manager
    Industries
    • Hospital & Health Care
    • Real Estate
    Market Segment
    • 56% Small-Business
    • 35% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Birdeye is a platform that helps businesses manage their reputation and customer experience, offering features such as review management, customer engagement, and analytics.
    • Reviewers like the platform's ability to aggregate reviews across multiple channels, its user-friendly interface, and the convenience of having all customer feedback in one place.
    • Users reported issues with the platform's pricing, occasional glitches, and difficulties in understanding and navigating the interface, especially for those who are not tech-savvy.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Birdeye Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    1,096
    Helpful
    1,059
    Review Management
    972
    Customer Support
    690
    Reviews
    606
    Cons
    Missing Features
    201
    Review Management
    183
    Integration Issues
    151
    Learning Curve
    136
    Limitations
    131
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Birdeye features and usability ratings that predict user satisfaction
    9.5
    Has the product been a good partner in doing business?
    Average: 8.9
    9.4
    Quality of Support
    Average: 8.9
    9.3
    Ease of Use
    Average: 8.8
    10.0
    What is your organization's estimated ROI on the product (payback period in months)?
    Average: 10
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Birdeye
    Company Website
    Year Founded
    2012
    HQ Location
    Palo Alto, CA
    Twitter
    @BirdEye_
    5,296 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,264 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Birdeye is the top-rated reputation, social media, and customer experience platform for local brands and multi-location businesses. Over 150,000 businesses leverage Birdeye’s AI-powered platform to ge

Users
  • Owner
  • Marketing Manager
Industries
  • Hospital & Health Care
  • Real Estate
Market Segment
  • 56% Small-Business
  • 35% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Birdeye is a platform that helps businesses manage their reputation and customer experience, offering features such as review management, customer engagement, and analytics.
  • Reviewers like the platform's ability to aggregate reviews across multiple channels, its user-friendly interface, and the convenience of having all customer feedback in one place.
  • Users reported issues with the platform's pricing, occasional glitches, and difficulties in understanding and navigating the interface, especially for those who are not tech-savvy.
Birdeye Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
1,096
Helpful
1,059
Review Management
972
Customer Support
690
Reviews
606
Cons
Missing Features
201
Review Management
183
Integration Issues
151
Learning Curve
136
Limitations
131
Birdeye features and usability ratings that predict user satisfaction
9.5
Has the product been a good partner in doing business?
Average: 8.9
9.4
Quality of Support
Average: 8.9
9.3
Ease of Use
Average: 8.8
10.0
What is your organization's estimated ROI on the product (payback period in months)?
Average: 10
Seller Details
Seller
Birdeye
Company Website
Year Founded
2012
HQ Location
Palo Alto, CA
Twitter
@BirdEye_
5,296 Twitter followers
LinkedIn® Page
www.linkedin.com
1,264 employees on LinkedIn®

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(2,441)4.5 out of 5
View top Consulting Services for Semrush
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Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Semrush is a leading online visibility management SaaS platform that enables businesses globally to run search engine optimization, pay-per-click, content, social media, and competitive research campa

    Users
    • Digital Marketing Manager
    • Marketing Manager
    Industries
    • Marketing and Advertising
    • Information Technology and Services
    Market Segment
    • 67% Small-Business
    • 28% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Semrush is a digital marketing tool that provides features for SEO, PPC, content, social media, and competitive research, and is designed to help businesses improve online visibility and discover marketing insights.
    • Reviewers frequently mention the comprehensive range of features, ease of use, and the ability to gain insights into their own and competitors' SEO performance, as well as the robust social media toolkit and excellent customer support.
    • Users mentioned issues with the high cost, especially for small businesses, the presence of paywalls even in the professional version, occasional software glitches, and a lack of detailed demographic data.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Semrush Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Features
    448
    Ease of Use
    421
    Keyword Research
    382
    Helpful
    347
    SEO Optimization
    323
    Cons
    Expensive
    268
    High Pricing
    189
    High Costs
    168
    Pricing Issues
    164
    Limited Features
    146
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Semrush features and usability ratings that predict user satisfaction
    8.8
    Has the product been a good partner in doing business?
    Average: 8.9
    8.6
    Quality of Support
    Average: 8.9
    8.4
    Ease of Use
    Average: 8.8
    10.0
    What is your organization's estimated ROI on the product (payback period in months)?
    Average: 10
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Semrush
    Company Website
    Year Founded
    2008
    HQ Location
    Boston, MA
    Twitter
    @semrush
    288,468 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    2,099 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Semrush is a leading online visibility management SaaS platform that enables businesses globally to run search engine optimization, pay-per-click, content, social media, and competitive research campa

Users
  • Digital Marketing Manager
  • Marketing Manager
Industries
  • Marketing and Advertising
  • Information Technology and Services
Market Segment
  • 67% Small-Business
  • 28% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Semrush is a digital marketing tool that provides features for SEO, PPC, content, social media, and competitive research, and is designed to help businesses improve online visibility and discover marketing insights.
  • Reviewers frequently mention the comprehensive range of features, ease of use, and the ability to gain insights into their own and competitors' SEO performance, as well as the robust social media toolkit and excellent customer support.
  • Users mentioned issues with the high cost, especially for small businesses, the presence of paywalls even in the professional version, occasional software glitches, and a lack of detailed demographic data.
Semrush Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Features
448
Ease of Use
421
Keyword Research
382
Helpful
347
SEO Optimization
323
Cons
Expensive
268
High Pricing
189
High Costs
168
Pricing Issues
164
Limited Features
146
Semrush features and usability ratings that predict user satisfaction
8.8
Has the product been a good partner in doing business?
Average: 8.9
8.6
Quality of Support
Average: 8.9
8.4
Ease of Use
Average: 8.8
10.0
What is your organization's estimated ROI on the product (payback period in months)?
Average: 10
Seller Details
Seller
Semrush
Company Website
Year Founded
2008
HQ Location
Boston, MA
Twitter
@semrush
288,468 Twitter followers
LinkedIn® Page
www.linkedin.com
2,099 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Sprout Social is a comprehensive social media management solution designed to help businesses effectively engage with their audiences, streamline content publishing, and derive actionable insights fro

    Users
    • Social Media Manager
    • Marketing Manager
    Industries
    • Marketing and Advertising
    • Non-Profit Organization Management
    Market Segment
    • 46% Small-Business
    • 37% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Sprout Social is a social media management software that provides features for scheduling posts, analyzing performance, and managing customer engagement across multiple platforms.
    • Users frequently mention the ease of use, robust analytics, and efficient scheduling tools as key benefits, along with the platform's ability to manage multiple social media accounts seamlessly.
    • Users experienced issues with the mobile version, occasional glitches in scheduling content, limitations in posting Instagram Reels and Stories, and found the advanced reporting tools to be expensive.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Sprout Social Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    907
    Post Scheduling
    509
    Analytics
    494
    Scheduling
    477
    Social Media Management
    460
    Cons
    Missing Features
    345
    Expensive
    205
    High Pricing
    179
    Improvement Needed
    157
    Scheduling Issues
    154
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Sprout Social features and usability ratings that predict user satisfaction
    8.8
    Has the product been a good partner in doing business?
    Average: 8.9
    8.7
    Quality of Support
    Average: 8.9
    8.8
    Ease of Use
    Average: 8.8
    10.0
    What is your organization's estimated ROI on the product (payback period in months)?
    Average: 10
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2010
    HQ Location
    Chicago, IL
    Twitter
    @SproutSocial
    117,840 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,651 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Sprout Social is a comprehensive social media management solution designed to help businesses effectively engage with their audiences, streamline content publishing, and derive actionable insights fro

Users
  • Social Media Manager
  • Marketing Manager
Industries
  • Marketing and Advertising
  • Non-Profit Organization Management
Market Segment
  • 46% Small-Business
  • 37% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Sprout Social is a social media management software that provides features for scheduling posts, analyzing performance, and managing customer engagement across multiple platforms.
  • Users frequently mention the ease of use, robust analytics, and efficient scheduling tools as key benefits, along with the platform's ability to manage multiple social media accounts seamlessly.
  • Users experienced issues with the mobile version, occasional glitches in scheduling content, limitations in posting Instagram Reels and Stories, and found the advanced reporting tools to be expensive.
Sprout Social Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
907
Post Scheduling
509
Analytics
494
Scheduling
477
Social Media Management
460
Cons
Missing Features
345
Expensive
205
High Pricing
179
Improvement Needed
157
Scheduling Issues
154
Sprout Social features and usability ratings that predict user satisfaction
8.8
Has the product been a good partner in doing business?
Average: 8.9
8.7
Quality of Support
Average: 8.9
8.8
Ease of Use
Average: 8.8
10.0
What is your organization's estimated ROI on the product (payback period in months)?
Average: 10
Seller Details
Company Website
Year Founded
2010
HQ Location
Chicago, IL
Twitter
@SproutSocial
117,840 Twitter followers
LinkedIn® Page
www.linkedin.com
1,651 employees on LinkedIn®
By SOCi
(2,794)4.5 out of 5
Optimized for quick response
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    SOCi is the leader in AI-powered marketing solutions for multi-location businesses. With its proprietary Genius AI™ and suite of Genius Agents™, SOCi provides a first-of-its-kind, AI-powered digital w

    Users
    • Owner
    • Property Manager
    Industries
    • Real Estate
    • Marketing and Advertising
    Market Segment
    • 54% Small-Business
    • 29% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • SOCi is a social media management tool that allows users to manage multiple social media accounts and online reviews in one place.
    • Users like the straightforward scheduling tools, the ability to track engagement, respond quickly, and the time-saving aspect of the platform, especially when managing multiple accounts.
    • Users experienced occasional lagging, especially when scheduling multiple posts at once, and expressed a desire for more detailed reporting features and customization in analytics.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • SOCi Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    1,250
    Post Scheduling
    749
    Scheduling Posts
    697
    Scheduling
    612
    Multi-platform
    593
    Cons
    Missing Features
    332
    Posting Issues
    331
    Limited Features
    237
    Improvement Needed
    231
    Social Media Integration
    192
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • SOCi features and usability ratings that predict user satisfaction
    9.0
    Has the product been a good partner in doing business?
    Average: 8.9
    8.9
    Quality of Support
    Average: 8.9
    8.8
    Ease of Use
    Average: 8.8
    10.0
    What is your organization's estimated ROI on the product (payback period in months)?
    Average: 10
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    SOCi
    Company Website
    Year Founded
    2012
    HQ Location
    San Diego, California
    LinkedIn® Page
    www.linkedin.com
    709 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

SOCi is the leader in AI-powered marketing solutions for multi-location businesses. With its proprietary Genius AI™ and suite of Genius Agents™, SOCi provides a first-of-its-kind, AI-powered digital w

Users
  • Owner
  • Property Manager
Industries
  • Real Estate
  • Marketing and Advertising
Market Segment
  • 54% Small-Business
  • 29% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • SOCi is a social media management tool that allows users to manage multiple social media accounts and online reviews in one place.
  • Users like the straightforward scheduling tools, the ability to track engagement, respond quickly, and the time-saving aspect of the platform, especially when managing multiple accounts.
  • Users experienced occasional lagging, especially when scheduling multiple posts at once, and expressed a desire for more detailed reporting features and customization in analytics.
SOCi Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
1,250
Post Scheduling
749
Scheduling Posts
697
Scheduling
612
Multi-platform
593
Cons
Missing Features
332
Posting Issues
331
Limited Features
237
Improvement Needed
231
Social Media Integration
192
SOCi features and usability ratings that predict user satisfaction
9.0
Has the product been a good partner in doing business?
Average: 8.9
8.9
Quality of Support
Average: 8.9
8.8
Ease of Use
Average: 8.8
10.0
What is your organization's estimated ROI on the product (payback period in months)?
Average: 10
Seller Details
Seller
SOCi
Company Website
Year Founded
2012
HQ Location
San Diego, California
LinkedIn® Page
www.linkedin.com
709 employees on LinkedIn®
By Zoho
(2,675)4.6 out of 5
8th Easiest To Use in Social Media Suites software
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Zoho Social is a complete social media management platform for businesses & agencies. It helps you schedule posts, monitor mentions, create custom dashboards, and more. Zoho Social is from Zoho.co

    Users
    • Owner
    • CEO
    Industries
    • Marketing and Advertising
    • Information Technology and Services
    Market Segment
    • 87% Small-Business
    • 10% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Zoho Social is a social media management tool that allows users to monitor interactions, schedule posts, and analyze performance across multiple social media profiles from a single dashboard.
    • Reviewers frequently mention the ease of use, comprehensive features, and efficient management of multiple accounts as key benefits of Zoho Social.
    • Users experienced limitations with the mobile app, lack of advanced analytics, and difficulties with tagging individuals or businesses on certain platforms.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Zoho Social Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    152
    Social Media Management
    85
    Post Scheduling
    78
    Centralized Management
    68
    Social Media Integration
    64
    Cons
    Missing Features
    47
    Lack of Features
    38
    Social Media Limitations
    32
    Expensive
    27
    Limited Features
    23
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Zoho Social features and usability ratings that predict user satisfaction
    9.0
    Has the product been a good partner in doing business?
    Average: 8.9
    8.7
    Quality of Support
    Average: 8.9
    9.2
    Ease of Use
    Average: 8.8
    10.0
    What is your organization's estimated ROI on the product (payback period in months)?
    Average: 10
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Zoho
    Year Founded
    1996
    HQ Location
    Austin, TX
    Twitter
    @Zoho
    102,964 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    24,715 employees on LinkedIn®
    Phone
    +1 (888) 900-9646
Product Description
How are these determined?Information
This description is provided by the seller.

Zoho Social is a complete social media management platform for businesses & agencies. It helps you schedule posts, monitor mentions, create custom dashboards, and more. Zoho Social is from Zoho.co

Users
  • Owner
  • CEO
Industries
  • Marketing and Advertising
  • Information Technology and Services
Market Segment
  • 87% Small-Business
  • 10% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Zoho Social is a social media management tool that allows users to monitor interactions, schedule posts, and analyze performance across multiple social media profiles from a single dashboard.
  • Reviewers frequently mention the ease of use, comprehensive features, and efficient management of multiple accounts as key benefits of Zoho Social.
  • Users experienced limitations with the mobile app, lack of advanced analytics, and difficulties with tagging individuals or businesses on certain platforms.
Zoho Social Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
152
Social Media Management
85
Post Scheduling
78
Centralized Management
68
Social Media Integration
64
Cons
Missing Features
47
Lack of Features
38
Social Media Limitations
32
Expensive
27
Limited Features
23
Zoho Social features and usability ratings that predict user satisfaction
9.0
Has the product been a good partner in doing business?
Average: 8.9
8.7
Quality of Support
Average: 8.9
9.2
Ease of Use
Average: 8.8
10.0
What is your organization's estimated ROI on the product (payback period in months)?
Average: 10
Seller Details
Seller
Zoho
Year Founded
1996
HQ Location
Austin, TX
Twitter
@Zoho
102,964 Twitter followers
LinkedIn® Page
www.linkedin.com
24,715 employees on LinkedIn®
Phone
+1 (888) 900-9646
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Simplified is the one app to create, collaborate, and scale your marketing. Design, write marketing copy, create videos, collaborate, and publish to socials—all in the same place. Built for speed and

    Users
    • Founder
    • CEO
    Industries
    • Writing and Editing
    • Marketing and Advertising
    Market Segment
    • 94% Small-Business
    • 3% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Simplified is a software designed to assist in content creation, social media planning, and project management through its AI-powered tools and user-friendly interface.
    • Users like the intuitive design, great templates, and AI-powered tools that make it quick to produce high-quality graphics, videos, and posts, and appreciate the ease of use and the support it provides in writing content.
    • Reviewers noted that some advanced features are locked behind a premium plan, the free version has limited credits, and there have been instances of constant changes in the user interface and system terminology, causing confusion and disruption in workflow.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Simplified Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    2,093
    Useful
    1,637
    Helpful
    1,021
    Content Creation
    1,013
    Simple
    956
    Cons
    Limited Credits
    673
    Insufficient Credits
    504
    Not Free
    501
    Expensive
    470
    Usage Limitations
    454
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Simplified features and usability ratings that predict user satisfaction
    9.2
    Has the product been a good partner in doing business?
    Average: 8.9
    9.0
    Quality of Support
    Average: 8.9
    8.9
    Ease of Use
    Average: 8.8
    10.0
    What is your organization's estimated ROI on the product (payback period in months)?
    Average: 10
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2020
    HQ Location
    San Francisco, US
    Twitter
    @sosimplified
    8,086 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    59 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Simplified is the one app to create, collaborate, and scale your marketing. Design, write marketing copy, create videos, collaborate, and publish to socials—all in the same place. Built for speed and

Users
  • Founder
  • CEO
Industries
  • Writing and Editing
  • Marketing and Advertising
Market Segment
  • 94% Small-Business
  • 3% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Simplified is a software designed to assist in content creation, social media planning, and project management through its AI-powered tools and user-friendly interface.
  • Users like the intuitive design, great templates, and AI-powered tools that make it quick to produce high-quality graphics, videos, and posts, and appreciate the ease of use and the support it provides in writing content.
  • Reviewers noted that some advanced features are locked behind a premium plan, the free version has limited credits, and there have been instances of constant changes in the user interface and system terminology, causing confusion and disruption in workflow.
Simplified Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
2,093
Useful
1,637
Helpful
1,021
Content Creation
1,013
Simple
956
Cons
Limited Credits
673
Insufficient Credits
504
Not Free
501
Expensive
470
Usage Limitations
454
Simplified features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 8.9
9.0
Quality of Support
Average: 8.9
8.9
Ease of Use
Average: 8.8
10.0
What is your organization's estimated ROI on the product (payback period in months)?
Average: 10
Seller Details
Year Founded
2020
HQ Location
San Francisco, US
Twitter
@sosimplified
8,086 Twitter followers
LinkedIn® Page
www.linkedin.com
59 employees on LinkedIn®
(2,328)4.6 out of 5
Optimized for quick response
11th Easiest To Use in Social Media Suites software
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Reputation is the only platform that empowers companies to fulfill their brand promise by measuring, managing, and scaling their reputation performance in real-time, everywhere. Functioning as a busin

    Users
    • Community Manager
    • Property Manager
    Industries
    • Automotive
    • Real Estate
    Market Segment
    • 45% Mid-Market
    • 29% Small-Business
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Reputation.com is a software platform that allows users to manage and respond to customer reviews, track social media engagement, and analyze data from various sources in one place.
    • Reviewers like the user-friendly interface, the ability to post on all social media outlets from one spot, the reporting tools, and the convenience of having all reviews and social media engagement data in one place.
    • Reviewers mentioned issues with the implementation process, limitations in posting to multiple sites, the inability to send another review until 30 days after the first one, and the lack of reminder emails for unresponded surveys.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Reputation Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    457
    Review Management
    334
    Helpful
    313
    Centralized Reviews
    259
    Reputation Management
    198
    Cons
    Review Management
    123
    Improvement Needed
    117
    Missing Features
    98
    Review Issues
    80
    Reporting Issues
    68
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Reputation features and usability ratings that predict user satisfaction
    8.9
    Has the product been a good partner in doing business?
    Average: 8.9
    8.9
    Quality of Support
    Average: 8.9
    9.0
    Ease of Use
    Average: 8.8
    10.0
    What is your organization's estimated ROI on the product (payback period in months)?
    Average: 10
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2006
    HQ Location
    Redwood City, CA
    Twitter
    @Reputation_Com
    11,224 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    707 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Reputation is the only platform that empowers companies to fulfill their brand promise by measuring, managing, and scaling their reputation performance in real-time, everywhere. Functioning as a busin

Users
  • Community Manager
  • Property Manager
Industries
  • Automotive
  • Real Estate
Market Segment
  • 45% Mid-Market
  • 29% Small-Business
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Reputation.com is a software platform that allows users to manage and respond to customer reviews, track social media engagement, and analyze data from various sources in one place.
  • Reviewers like the user-friendly interface, the ability to post on all social media outlets from one spot, the reporting tools, and the convenience of having all reviews and social media engagement data in one place.
  • Reviewers mentioned issues with the implementation process, limitations in posting to multiple sites, the inability to send another review until 30 days after the first one, and the lack of reminder emails for unresponded surveys.
Reputation Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
457
Review Management
334
Helpful
313
Centralized Reviews
259
Reputation Management
198
Cons
Review Management
123
Improvement Needed
117
Missing Features
98
Review Issues
80
Reporting Issues
68
Reputation features and usability ratings that predict user satisfaction
8.9
Has the product been a good partner in doing business?
Average: 8.9
8.9
Quality of Support
Average: 8.9
9.0
Ease of Use
Average: 8.8
10.0
What is your organization's estimated ROI on the product (payback period in months)?
Average: 10
Seller Details
Company Website
Year Founded
2006
HQ Location
Redwood City, CA
Twitter
@Reputation_Com
11,224 Twitter followers
LinkedIn® Page
www.linkedin.com
707 employees on LinkedIn®
(823)4.8 out of 5
1st Easiest To Use in Social Media Suites software
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Vista Social is a modern all-in-one social media platform. Expertly crafted social media management tools to help you exceed your goals. Features include publishing and scheduling, reports and analyti

    Users
    • Social Media Manager
    • Founder
    Industries
    • Marketing and Advertising
    • Health, Wellness and Fitness
    Market Segment
    • 83% Small-Business
    • 14% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Vista Social is a social media management tool that allows users to manage multiple social media accounts, schedule posts, and analyze performance from a single platform.
    • Reviewers frequently mention the ease of use, intuitive interface, and comprehensive features such as scheduling, analytics, and employee advocacy as key benefits of Vista Social.
    • Reviewers mentioned some limitations such as the inability to post to personal profiles, occasional slow loading times, and a learning curve for advanced features.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Vista Social Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    279
    Features
    162
    Social Media Management
    156
    AI Assistant
    153
    AI Assistance
    144
    Cons
    Learning Curve
    42
    Missing Features
    39
    AI Limitations
    31
    Improvement Needed
    29
    Linking Issues
    29
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Vista Social features and usability ratings that predict user satisfaction
    9.6
    Has the product been a good partner in doing business?
    Average: 8.9
    9.5
    Quality of Support
    Average: 8.9
    9.6
    Ease of Use
    Average: 8.8
    9.3
    What is your organization's estimated ROI on the product (payback period in months)?
    Average: 10
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2022
    HQ Location
    New York, US
    Twitter
    @vistasocialapp
    2,733 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    17 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Vista Social is a modern all-in-one social media platform. Expertly crafted social media management tools to help you exceed your goals. Features include publishing and scheduling, reports and analyti

Users
  • Social Media Manager
  • Founder
Industries
  • Marketing and Advertising
  • Health, Wellness and Fitness
Market Segment
  • 83% Small-Business
  • 14% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Vista Social is a social media management tool that allows users to manage multiple social media accounts, schedule posts, and analyze performance from a single platform.
  • Reviewers frequently mention the ease of use, intuitive interface, and comprehensive features such as scheduling, analytics, and employee advocacy as key benefits of Vista Social.
  • Reviewers mentioned some limitations such as the inability to post to personal profiles, occasional slow loading times, and a learning curve for advanced features.
Vista Social Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
279
Features
162
Social Media Management
156
AI Assistant
153
AI Assistance
144
Cons
Learning Curve
42
Missing Features
39
AI Limitations
31
Improvement Needed
29
Linking Issues
29
Vista Social features and usability ratings that predict user satisfaction
9.6
Has the product been a good partner in doing business?
Average: 8.9
9.5
Quality of Support
Average: 8.9
9.6
Ease of Use
Average: 8.8
9.3
What is your organization's estimated ROI on the product (payback period in months)?
Average: 10
Seller Details
Company Website
Year Founded
2022
HQ Location
New York, US
Twitter
@vistasocialapp
2,733 Twitter followers
LinkedIn® Page
www.linkedin.com
17 employees on LinkedIn®
(1,784)4.6 out of 5
10th Easiest To Use in Social Media Suites software
Save to My Lists
Entry Level Price:Starting at $32.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Loomly is an easy-to-use social media management platform that helps you manage every aspect of your social media marketing strategy: - Manage your brand assets in Library. - Fuel your storytelling wi

    Users
    • Owner
    • Marketing Manager
    Industries
    • Marketing and Advertising
    • Non-Profit Organization Management
    Market Segment
    • 84% Small-Business
    • 14% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Loomly is a social media management tool that allows users to create, schedule, and moderate posts across various platforms.
    • Users like Loomly's intuitive interface, bulk scheduling, custom calendar creation, and the ability to manage multiple accounts, with many praising its affordability and customer service responsiveness.
    • Users experienced issues with Loomly's mobile app, limitations in tagging and scheduling Instagram stories, occasional syncing problems with social media accounts, and some found the analytics lacking in detail.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Loomly Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    233
    Multi-platform
    117
    Scheduling
    117
    Scheduling Posts
    103
    Post Scheduling
    101
    Cons
    Missing Features
    81
    Scheduling Issues
    70
    Instagram Limitations
    55
    Post Scheduling
    51
    Lack of Features
    46
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Loomly features and usability ratings that predict user satisfaction
    9.4
    Has the product been a good partner in doing business?
    Average: 8.9
    9.3
    Quality of Support
    Average: 8.9
    9.2
    Ease of Use
    Average: 8.8
    10.0
    What is your organization's estimated ROI on the product (payback period in months)?
    Average: 10
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Loomly
    Company Website
    Year Founded
    2015
    HQ Location
    Los Angeles, CA
    Twitter
    @LoomlySocial
    3,109 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    26 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Loomly is an easy-to-use social media management platform that helps you manage every aspect of your social media marketing strategy: - Manage your brand assets in Library. - Fuel your storytelling wi

Users
  • Owner
  • Marketing Manager
Industries
  • Marketing and Advertising
  • Non-Profit Organization Management
Market Segment
  • 84% Small-Business
  • 14% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Loomly is a social media management tool that allows users to create, schedule, and moderate posts across various platforms.
  • Users like Loomly's intuitive interface, bulk scheduling, custom calendar creation, and the ability to manage multiple accounts, with many praising its affordability and customer service responsiveness.
  • Users experienced issues with Loomly's mobile app, limitations in tagging and scheduling Instagram stories, occasional syncing problems with social media accounts, and some found the analytics lacking in detail.
Loomly Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
233
Multi-platform
117
Scheduling
117
Scheduling Posts
103
Post Scheduling
101
Cons
Missing Features
81
Scheduling Issues
70
Instagram Limitations
55
Post Scheduling
51
Lack of Features
46
Loomly features and usability ratings that predict user satisfaction
9.4
Has the product been a good partner in doing business?
Average: 8.9
9.3
Quality of Support
Average: 8.9
9.2
Ease of Use
Average: 8.8
10.0
What is your organization's estimated ROI on the product (payback period in months)?
Average: 10
Seller Details
Seller
Loomly
Company Website
Year Founded
2015
HQ Location
Los Angeles, CA
Twitter
@LoomlySocial
3,109 Twitter followers
LinkedIn® Page
www.linkedin.com
26 employees on LinkedIn®
(823)4.5 out of 5
5th Easiest To Use in Social Media Suites software
Save to My Lists
Entry Level Price:$30.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    SocialPilot is a social media marketing automation tool that helps you in scheduling and analyzing your social media marketing activities and thereby increasing your social media efficiency and reach.

    Users
    • Owner
    • CEO
    Industries
    • Marketing and Advertising
    • Information Technology and Services
    Market Segment
    • 87% Small-Business
    • 12% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • SocialPilot is a social media management tool that allows users to schedule posts, manage multiple accounts, and analyze social media performance.
    • Users frequently mention the ease of use, the ability to manage multiple accounts from one dashboard, and the comprehensive analytics as standout features of SocialPilot.
    • Reviewers experienced issues with the user interface feeling dated, occasional errors with image ratios for Instagram, and the need to reconnect social media accounts periodically.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • SocialPilot Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    185
    Posting Efficiency
    109
    Features
    83
    Multi-platform
    76
    Scheduling
    73
    Cons
    Missing Features
    69
    Scheduling Issues
    35
    Lack of Features
    32
    Posting Issues
    32
    Linking Issues
    31
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • SocialPilot features and usability ratings that predict user satisfaction
    9.2
    Has the product been a good partner in doing business?
    Average: 8.9
    8.9
    Quality of Support
    Average: 8.9
    9.1
    Ease of Use
    Average: 8.8
    10.0
    What is your organization's estimated ROI on the product (payback period in months)?
    Average: 10
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2014
    HQ Location
    Lewes, Delaware
    Twitter
    @socialpilot_co
    74,253 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    148 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

SocialPilot is a social media marketing automation tool that helps you in scheduling and analyzing your social media marketing activities and thereby increasing your social media efficiency and reach.

Users
  • Owner
  • CEO
Industries
  • Marketing and Advertising
  • Information Technology and Services
Market Segment
  • 87% Small-Business
  • 12% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • SocialPilot is a social media management tool that allows users to schedule posts, manage multiple accounts, and analyze social media performance.
  • Users frequently mention the ease of use, the ability to manage multiple accounts from one dashboard, and the comprehensive analytics as standout features of SocialPilot.
  • Reviewers experienced issues with the user interface feeling dated, occasional errors with image ratios for Instagram, and the need to reconnect social media accounts periodically.
SocialPilot Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
185
Posting Efficiency
109
Features
83
Multi-platform
76
Scheduling
73
Cons
Missing Features
69
Scheduling Issues
35
Lack of Features
32
Posting Issues
32
Linking Issues
31
SocialPilot features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 8.9
8.9
Quality of Support
Average: 8.9
9.1
Ease of Use
Average: 8.8
10.0
What is your organization's estimated ROI on the product (payback period in months)?
Average: 10
Seller Details
Company Website
Year Founded
2014
HQ Location
Lewes, Delaware
Twitter
@socialpilot_co
74,253 Twitter followers
LinkedIn® Page
www.linkedin.com
148 employees on LinkedIn®
(2,209)4.0 out of 5
Optimized for quick response
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Meltwater, a pioneer of media intelligence, gives PR, communications and marketing professionals the information advantage they need to stay ahead and a single, integrated solution to be efficient. As

    Users
    • Social Media Manager
    • Communications Manager
    Industries
    • Marketing and Advertising
    • Public Relations and Communications
    Market Segment
    • 42% Small-Business
    • 38% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Meltwater is a media monitoring and analytics tool that provides features such as social media dashboards, AI search assistant, media database, customizable newsletter functionality, and press release templates.
    • Users frequently mention the user-friendly interface, robust features, and the ability to track media mentions, analyze trends, and get insights through customizable dashboards.
    • Users reported issues with the platform's speed, occasional glitches, limitations in the customizable dashboards, and the high pricing.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Meltwater Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    242
    Helpful
    194
    Features
    147
    Customer Support
    125
    Monitoring
    117
    Cons
    Improvement Needed
    88
    Technical Issues
    78
    Learning Curve
    68
    Inaccuracy
    66
    Missing Features
    65
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Meltwater features and usability ratings that predict user satisfaction
    8.3
    Has the product been a good partner in doing business?
    Average: 8.9
    8.5
    Quality of Support
    Average: 8.9
    7.9
    Ease of Use
    Average: 8.8
    10.0
    What is your organization's estimated ROI on the product (payback period in months)?
    Average: 10
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Meltwater
    Company Website
    Year Founded
    2001
    HQ Location
    San Francisco, CA
    Twitter
    @Meltwater
    25,267 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    2,550 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Meltwater, a pioneer of media intelligence, gives PR, communications and marketing professionals the information advantage they need to stay ahead and a single, integrated solution to be efficient. As

Users
  • Social Media Manager
  • Communications Manager
Industries
  • Marketing and Advertising
  • Public Relations and Communications
Market Segment
  • 42% Small-Business
  • 38% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Meltwater is a media monitoring and analytics tool that provides features such as social media dashboards, AI search assistant, media database, customizable newsletter functionality, and press release templates.
  • Users frequently mention the user-friendly interface, robust features, and the ability to track media mentions, analyze trends, and get insights through customizable dashboards.
  • Users reported issues with the platform's speed, occasional glitches, limitations in the customizable dashboards, and the high pricing.
Meltwater Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
242
Helpful
194
Features
147
Customer Support
125
Monitoring
117
Cons
Improvement Needed
88
Technical Issues
78
Learning Curve
68
Inaccuracy
66
Missing Features
65
Meltwater features and usability ratings that predict user satisfaction
8.3
Has the product been a good partner in doing business?
Average: 8.9
8.5
Quality of Support
Average: 8.9
7.9
Ease of Use
Average: 8.8
10.0
What is your organization's estimated ROI on the product (payback period in months)?
Average: 10
Seller Details
Seller
Meltwater
Company Website
Year Founded
2001
HQ Location
San Francisco, CA
Twitter
@Meltwater
25,267 Twitter followers
LinkedIn® Page
www.linkedin.com
2,550 employees on LinkedIn®
(952)4.5 out of 5
2nd Easiest To Use in Social Media Suites software
View top Consulting Services for Agorapulse
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Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Stay organized, save time, and easily manage your social media with Agorapulse’s inbox, publishing, reporting, monitoring, and team collaboration tools. Agorapulse supports Facebook, Twitter, Instagra

    Users
    • Social Media Manager
    • Owner
    Industries
    • Marketing and Advertising
    • Internet
    Market Segment
    • 70% Small-Business
    • 20% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Agorapulse is a tool designed for social media management, offering features such as content scheduling, analytics tracking, and customer support.
    • Users frequently mention the intuitive nature of the tool, its ease of use for scheduling and managing content across multiple accounts, and the responsive customer support.
    • Reviewers experienced issues with the sign-in process, limitations in the community management aspect, and dissatisfaction with the pricing for adding additional profiles and certain features.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Agorapulse Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    32
    Post Scheduling
    31
    Social Media Management
    28
    Centralized Management
    19
    Multiple Accounts
    17
    Cons
    Social Media Limitations
    14
    Limited Features
    11
    Scheduling Issues
    10
    High Pricing
    9
    Linking Issues
    8
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Agorapulse features and usability ratings that predict user satisfaction
    9.1
    Has the product been a good partner in doing business?
    Average: 8.9
    9.2
    Quality of Support
    Average: 8.9
    9.1
    Ease of Use
    Average: 8.8
    10.0
    What is your organization's estimated ROI on the product (payback period in months)?
    Average: 10
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2010
    HQ Location
    Paris
    Twitter
    @AgoraPulse
    13,288 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    198 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Stay organized, save time, and easily manage your social media with Agorapulse’s inbox, publishing, reporting, monitoring, and team collaboration tools. Agorapulse supports Facebook, Twitter, Instagra

Users
  • Social Media Manager
  • Owner
Industries
  • Marketing and Advertising
  • Internet
Market Segment
  • 70% Small-Business
  • 20% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Agorapulse is a tool designed for social media management, offering features such as content scheduling, analytics tracking, and customer support.
  • Users frequently mention the intuitive nature of the tool, its ease of use for scheduling and managing content across multiple accounts, and the responsive customer support.
  • Reviewers experienced issues with the sign-in process, limitations in the community management aspect, and dissatisfaction with the pricing for adding additional profiles and certain features.
Agorapulse Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
32
Post Scheduling
31
Social Media Management
28
Centralized Management
19
Multiple Accounts
17
Cons
Social Media Limitations
14
Limited Features
11
Scheduling Issues
10
High Pricing
9
Linking Issues
8
Agorapulse features and usability ratings that predict user satisfaction
9.1
Has the product been a good partner in doing business?
Average: 8.9
9.2
Quality of Support
Average: 8.9
9.1
Ease of Use
Average: 8.8
10.0
What is your organization's estimated ROI on the product (payback period in months)?
Average: 10
Seller Details
Year Founded
2010
HQ Location
Paris
Twitter
@AgoraPulse
13,288 Twitter followers
LinkedIn® Page
www.linkedin.com
198 employees on LinkedIn®
(69)4.5 out of 5
13th Easiest To Use in Social Media Suites software
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Metricool is a platform that allows you to analyze, schedule, and manage your social networks like a real pro. The tool designed to take your social networks to the moon. Schedule your posts, analyze

    Users
    No information available
    Industries
    • Marketing and Advertising
    • Education Management
    Market Segment
    • 91% Small-Business
    • 7% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • metricool Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    23
    Analytics
    18
    Scheduling
    16
    Centralized Management
    15
    Post Scheduling
    15
    Cons
    Post Scheduling
    4
    Expensive
    2
    Inadequate Support
    2
    Poor Customer Support
    2
    Publishing Limitations
    2
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • metricool features and usability ratings that predict user satisfaction
    9.5
    Has the product been a good partner in doing business?
    Average: 8.9
    9.1
    Quality of Support
    Average: 8.9
    9.3
    Ease of Use
    Average: 8.8
    10.0
    What is your organization's estimated ROI on the product (payback period in months)?
    Average: 10
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Metricool
    Company Website
    Year Founded
    2015
    HQ Location
    Madrid, Madrid
    Twitter
    @Metricool
    5,095 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    98 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Metricool is a platform that allows you to analyze, schedule, and manage your social networks like a real pro. The tool designed to take your social networks to the moon. Schedule your posts, analyze

Users
No information available
Industries
  • Marketing and Advertising
  • Education Management
Market Segment
  • 91% Small-Business
  • 7% Mid-Market
metricool Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
23
Analytics
18
Scheduling
16
Centralized Management
15
Post Scheduling
15
Cons
Post Scheduling
4
Expensive
2
Inadequate Support
2
Poor Customer Support
2
Publishing Limitations
2
metricool features and usability ratings that predict user satisfaction
9.5
Has the product been a good partner in doing business?
Average: 8.9
9.1
Quality of Support
Average: 8.9
9.3
Ease of Use
Average: 8.8
10.0
What is your organization's estimated ROI on the product (payback period in months)?
Average: 10
Seller Details
Seller
Metricool
Company Website
Year Founded
2015
HQ Location
Madrid, Madrid
Twitter
@Metricool
5,095 Twitter followers
LinkedIn® Page
www.linkedin.com
98 employees on LinkedIn®
(861)4.1 out of 5
Optimized for quick response
Save to My Lists
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Brandwatch empowers over 5,000 of the worlds most admired companies to understand and engage with customers at the speed of social. Brandwatch Social Media Management, previously Falcon.io, is a leadi

    Users
    • Social Media Manager
    • Marketing Manager
    Industries
    • Marketing and Advertising
    • Higher Education
    Market Segment
    • 41% Mid-Market
    • 31% Small-Business
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Brandwatch is a social media management tool that allows users to schedule posts, track engagement, and gain insights into audience sentiment across various social platforms.
    • Users like the comprehensive nature of the search results, the simple user interfaces, the ability to customize the setup to meet different strategic goals, and the prompt and helpful customer support.
    • Users reported that the platform can be overwhelming to onboard due to its many features, there are occasional bugs that affect usability, and the mobile apps lack some features and functionality.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Brandwatch Social Media Management Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    49
    Social Media Management
    35
    Analytics
    29
    Centralized Management
    27
    Helpful
    27
    Cons
    Improvement Needed
    24
    Missing Features
    19
    Learning Curve
    14
    Lack of Features
    10
    Limited Features
    9
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Brandwatch Social Media Management features and usability ratings that predict user satisfaction
    8.6
    Has the product been a good partner in doing business?
    Average: 8.9
    8.8
    Quality of Support
    Average: 8.9
    8.4
    Ease of Use
    Average: 8.8
    10.0
    What is your organization's estimated ROI on the product (payback period in months)?
    Average: 10
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2007
    HQ Location
    Brighton, East Sussex
    Twitter
    @Brandwatch
    34,921 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,081 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Brandwatch empowers over 5,000 of the worlds most admired companies to understand and engage with customers at the speed of social. Brandwatch Social Media Management, previously Falcon.io, is a leadi

Users
  • Social Media Manager
  • Marketing Manager
Industries
  • Marketing and Advertising
  • Higher Education
Market Segment
  • 41% Mid-Market
  • 31% Small-Business
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Brandwatch is a social media management tool that allows users to schedule posts, track engagement, and gain insights into audience sentiment across various social platforms.
  • Users like the comprehensive nature of the search results, the simple user interfaces, the ability to customize the setup to meet different strategic goals, and the prompt and helpful customer support.
  • Users reported that the platform can be overwhelming to onboard due to its many features, there are occasional bugs that affect usability, and the mobile apps lack some features and functionality.
Brandwatch Social Media Management Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
49
Social Media Management
35
Analytics
29
Centralized Management
27
Helpful
27
Cons
Improvement Needed
24
Missing Features
19
Learning Curve
14
Lack of Features
10
Limited Features
9
Brandwatch Social Media Management features and usability ratings that predict user satisfaction
8.6
Has the product been a good partner in doing business?
Average: 8.9
8.8
Quality of Support
Average: 8.9
8.4
Ease of Use
Average: 8.8
10.0
What is your organization's estimated ROI on the product (payback period in months)?
Average: 10
Seller Details
Company Website
Year Founded
2007
HQ Location
Brighton, East Sussex
Twitter
@Brandwatch
34,921 Twitter followers
LinkedIn® Page
www.linkedin.com
1,081 employees on LinkedIn®