The Top 20 Social Media Suites

Check out this list of the top Social Media Suites products based on user satisfaction. A product's satisfaction score is calculated by a proprietary algorithm that factors in real-user satisfaction ratings from review data. Software buyers can compare products according to their satisfaction scores to streamline the buying process and quickly identify the best products based on the experiences of their peers.

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G2 Satisfaction Score

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Birdeye

Overall Satisfaction Score

Top Industries of Reviewers:

Hospital & Health Care

29%

Real Estate

28%

Construction

23%

Medical Practice

20%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.3

9.4

Meets Requirements

Average: 9.2

9.4

Ease of Doing Business With

Average: 9.4

9.4

Ease of Setup

Average: 9.3

9.2

Quality of Support

Average: 9.3

9.4

Ease of Admin

Average: 9.3

9.3

SOCi

Overall Satisfaction Score

Top Industries of Reviewers:

Real Estate

55%

Marketing and Advertising

17%

Health, Wellness and Fitness

15%

Retail

14%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.3

8.9

Meets Requirements

Average: 9.2

9.0

Ease of Doing Business With

Average: 9.4

9.1

Ease of Setup

Average: 9.3

8.9

Quality of Support

Average: 9.3

9.0

Ease of Admin

Average: 9.3

9.0

Hootsuite

Overall Satisfaction Score

Top Industries of Reviewers:

Marketing and Advertising

49%

Non-Profit Organization Management

25%

Higher Education

14%

Computer Software

13%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.3

9.1

Meets Requirements

Average: 9.2

8.8

Ease of Doing Business With

Average: 9.4

9.0

Ease of Setup

Average: 9.3

9.0

Quality of Support

Average: 9.3

8.6

Ease of Admin

Average: 9.3

9.1

Simplified

Overall Satisfaction Score

Top Industries of Reviewers:

Writing and Editing

35%

Marketing and Advertising

30%

Animation

18%

Accounting

17%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.3

8.8

Meets Requirements

Average: 9.2

8.9

Ease of Doing Business With

Average: 9.4

9.1

Ease of Setup

Average: 9.3

8.6

Quality of Support

Average: 9.3

8.9

Ease of Admin

Average: 9.3

8.8

Sprout Social

Overall Satisfaction Score

Top Industries of Reviewers:

Marketing and Advertising

59%

Non-Profit Organization Management

17%

Higher Education

13%

Information Technology and Services

11%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.3

8.9

Meets Requirements

Average: 9.2

8.8

Ease of Doing Business With

Average: 9.4

8.9

Ease of Setup

Average: 9.3

8.9

Quality of Support

Average: 9.3

8.9

Ease of Admin

Average: 9.3

8.9

Reputation

Overall Satisfaction Score

Top Industries of Reviewers:

Real Estate

39%

Automotive

39%

Hospital & Health Care

17%

Marketing and Advertising

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.3

9.2

Meets Requirements

Average: 9.2

9.3

Ease of Doing Business With

Average: 9.4

9.1

Ease of Setup

Average: 9.3

9.0

Quality of Support

Average: 9.3

9.1

Ease of Admin

Average: 9.3

9.0

Vista Social

Overall Satisfaction Score

Top Industries of Reviewers:

Marketing and Advertising

85%

Health, Wellness and Fitness

Online Media

Information Technology and Services

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.3

9.7

Meets Requirements

Average: 9.2

9.6

Ease of Doing Business With

Average: 9.4

9.7

Ease of Setup

Average: 9.3

9.8

Quality of Support

Average: 9.3

9.6

Ease of Admin

Average: 9.3

9.7

Zoho Social

Overall Satisfaction Score

Top Industries of Reviewers:

Marketing and Advertising

51%

Information Technology and Services

25%

Real Estate

13%

Education Management

11%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.3

9.5

Meets Requirements

Average: 9.2

9.2

Ease of Doing Business With

Average: 9.4

9.3

Ease of Setup

Average: 9.3

9.5

Quality of Support

Average: 9.3

9.2

Ease of Admin

Average: 9.3

9.4

Semrush

Overall Satisfaction Score

Top Industries of Reviewers:

Marketing and Advertising

59%

Information Technology and Services

17%

Computer Software

15%

Internet

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.3

8.6

Meets Requirements

Average: 9.2

8.9

Ease of Doing Business With

Average: 9.4

8.9

Ease of Setup

Average: 9.3

8.8

Quality of Support

Average: 9.3

8.8

Ease of Admin

Average: 9.3

8.8

#10

Loomly

Overall Satisfaction Score

Top Industries of Reviewers:

Marketing and Advertising

65%

Non-Profit Organization Management

19%

Real Estate

10%

Health, Wellness and Fitness

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.3

9.3

Meets Requirements

Average: 9.2

8.9

Ease of Doing Business With

Average: 9.4

9.4

Ease of Setup

Average: 9.3

9.4

Quality of Support

Average: 9.3

9.2

Ease of Admin

Average: 9.3

9.4

#11

Sociality.io

Overall Satisfaction Score

Top Industries of Reviewers:

Marketing and Advertising

40%

Computer Software

30%

Online Media

20%

Consumer Goods

10%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.3

9.9

Meets Requirements

Average: 9.2

9.8

Ease of Doing Business With

Average: 9.4

9.9

Ease of Setup

Average: 9.3

10.0

Quality of Support

Average: 9.3

9.9

Ease of Admin

Average: 9.3

9.9

#12

ZoomSphere

Overall Satisfaction Score

Top Industries of Reviewers:

Marketing and Advertising

56%

Computer Software

22%

Banking

11%

Computer & Network Security

11%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.3

9.8

Meets Requirements

Average: 9.2

9.5

Ease of Doing Business With

Average: 9.4

10.0

Ease of Setup

Average: 9.3

9.8

Quality of Support

Average: 9.3

10.0

Ease of Admin

Average: 9.3

10.0

#13

Statusbrew

Overall Satisfaction Score

Top Industries of Reviewers:

Marketing and Advertising

56%

Information Technology and Services

20%

Computer Software

12%

Internet

11%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.3

9.5

Meets Requirements

Average: 9.2

9.6

Ease of Doing Business With

Average: 9.4

9.5

Ease of Setup

Average: 9.3

9.7

Quality of Support

Average: 9.3

9.7

Ease of Admin

Average: 9.3

9.3

#14

Cloud Campaign

Overall Satisfaction Score

Top Industries of Reviewers:

Marketing and Advertising

85%

Real Estate

Consulting

Entertainment

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.3

9.6

Meets Requirements

Average: 9.2

9.5

Ease of Doing Business With

Average: 9.4

10.0

Ease of Setup

Average: 9.3

9.5

Quality of Support

Average: 9.3

9.9

Ease of Admin

Average: 9.3

9.7

#15

Tagshop

Overall Satisfaction Score

Top Industries of Reviewers:

Computer Software

36%

Marketing and Advertising

31%

Events Services

17%

Information Technology and Services

17%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.3

9.7

Meets Requirements

Average: 9.2

9.5

Ease of Doing Business With

Average: 9.4

9.5

Ease of Setup

Average: 9.3

9.3

Quality of Support

Average: 9.3

9.8

Ease of Admin

Average: 9.3

9.6

#16

SocialPilot

Overall Satisfaction Score

Top Industries of Reviewers:

Marketing and Advertising

77%

Information Technology and Services

Non-Profit Organization Management

Real Estate

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.3

9.3

Meets Requirements

Average: 9.2

9.0

Ease of Doing Business With

Average: 9.4

9.5

Ease of Setup

Average: 9.3

9.3

Quality of Support

Average: 9.3

9.2

Ease of Admin

Average: 9.3

9.4

#17

Synup

Overall Satisfaction Score

Top Industries of Reviewers:

Marketing and Advertising

74%

Financial Services

10%

Retail

Information Technology and Services

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.3

9.3

Meets Requirements

Average: 9.2

9.5

Ease of Doing Business With

Average: 9.4

9.4

Ease of Setup

Average: 9.3

9.3

Quality of Support

Average: 9.3

9.7

Ease of Admin

Average: 9.3

9.1

#18

metricool

Overall Satisfaction Score

Top Industries of Reviewers:

Marketing and Advertising

74%

Education Management

13%

Real Estate

Automotive

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.3

9.6

Meets Requirements

Average: 9.2

9.1

Ease of Doing Business With

Average: 9.4

9.9

Ease of Setup

Average: 9.3

9.5

Quality of Support

Average: 9.3

9.4

Ease of Admin

Average: 9.3

9.8

#19

Agorapulse

Overall Satisfaction Score

Top Industries of Reviewers:

Marketing and Advertising

69%

Internet

11%

Non-Profit Organization Management

11%

Information Technology and Services

10%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.3

9.5

Meets Requirements

Average: 9.2

9.0

Ease of Doing Business With

Average: 9.4

9.5

Ease of Setup

Average: 9.3

9.5

Quality of Support

Average: 9.3

9.4

Ease of Admin

Average: 9.3

9.5

#20

Sendible

Overall Satisfaction Score

Top Industries of Reviewers:

Marketing and Advertising

81%

Real Estate

Information Technology and Services

Health, Wellness and Fitness

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.3

9.5

Meets Requirements

Average: 9.2

9.1

Ease of Doing Business With

Average: 9.4

9.5

Ease of Setup

Average: 9.3

9.3

Quality of Support

Average: 9.3

9.3

Ease of Admin

Average: 9.3

9.3

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