Best Enterprise Social Media Management Tools - Page 2

Yukta Rustagi
YR
Researched and written by Yukta Rustagi

Products classified in the overall Social Media Management category are similar in many regards and help companies of all sizes solve their business problems. However, enterprise business features, pricing, setup, and installation differ from businesses of other sizes, which is why we match buyers to the right Enterprise Business Social Media Management to fit their needs. Compare product ratings based on reviews from enterprise users or connect with one of G2's buying advisors to find the right solutions within the Enterprise Business Social Media Management category.

In addition to qualifying for inclusion in the Social Media Management Tools category, to qualify for inclusion in the Enterprise Business Social Media Management Tools category, a product must have at least 10 reviews left by a reviewer from an enterprise business.

G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

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33 Listings in Enterprise Social Media Management Tools Available

(1,767)4.0 out of 5
Optimized for quick response
View top Consulting Services for Salesforce Marketing Cloud Engagement
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Entry Level Price:Starting at $1,250.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Brands like yours are not only competing for new customers, but they’re also working to stay top of mind for existing customers. To do this, marketers need to think beyond the inbox to meet customers

    Users
    • Marketing Manager
    • Marketing Coordinator
    Industries
    • Marketing and Advertising
    • Information Technology and Services
    Market Segment
    • 39% Mid-Market
    • 31% Enterprise
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Salesforce Marketing Cloud Engagement is a tool for marketing automation, offering features like email automation, analytics, and integration with other software for comprehensive marketing activities.
    • Reviewers like the tool's powerful personalization capabilities, ease of implementation, robust automation tools, and the ability to create targeted, data-driven campaigns that resonate with audiences.
    • Reviewers mentioned that the platform can be complex to navigate, especially for new users, and it can be time-consuming to get everything set up and integrated smoothly.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Salesforce Marketing Cloud Engagement Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    123
    Automation
    71
    Marketing Efficiency
    64
    Engagement
    63
    Email Marketing
    62
    Cons
    Learning Curve
    73
    Steep Learning Curve
    55
    Complexity
    47
    Complex Usability
    47
    Expensive
    36
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Salesforce Marketing Cloud Engagement features and usability ratings that predict user satisfaction
    8.0
    Has the product been a good partner in doing business?
    Average: 8.9
    8.8
    Social Publishing
    Average: 8.9
    9.2
    Campaign Optimization
    Average: 8.5
    9.5
    Social Analytics
    Average: 8.4
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    1999
    HQ Location
    San Francisco, CA
    Twitter
    @salesforce
    584,078 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    78,543 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Brands like yours are not only competing for new customers, but they’re also working to stay top of mind for existing customers. To do this, marketers need to think beyond the inbox to meet customers

Users
  • Marketing Manager
  • Marketing Coordinator
Industries
  • Marketing and Advertising
  • Information Technology and Services
Market Segment
  • 39% Mid-Market
  • 31% Enterprise
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Salesforce Marketing Cloud Engagement is a tool for marketing automation, offering features like email automation, analytics, and integration with other software for comprehensive marketing activities.
  • Reviewers like the tool's powerful personalization capabilities, ease of implementation, robust automation tools, and the ability to create targeted, data-driven campaigns that resonate with audiences.
  • Reviewers mentioned that the platform can be complex to navigate, especially for new users, and it can be time-consuming to get everything set up and integrated smoothly.
Salesforce Marketing Cloud Engagement Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
123
Automation
71
Marketing Efficiency
64
Engagement
63
Email Marketing
62
Cons
Learning Curve
73
Steep Learning Curve
55
Complexity
47
Complex Usability
47
Expensive
36
Salesforce Marketing Cloud Engagement features and usability ratings that predict user satisfaction
8.0
Has the product been a good partner in doing business?
Average: 8.9
8.8
Social Publishing
Average: 8.9
9.2
Campaign Optimization
Average: 8.5
9.5
Social Analytics
Average: 8.4
Seller Details
Company Website
Year Founded
1999
HQ Location
San Francisco, CA
Twitter
@salesforce
584,078 Twitter followers
LinkedIn® Page
www.linkedin.com
78,543 employees on LinkedIn®
(2,466)4.5 out of 5
View top Consulting Services for Semrush
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Semrush is a leading online visibility management SaaS platform that enables businesses globally to run search engine optimization, pay-per-click, content, social media, and competitive research campa

    Users
    • Digital Marketing Manager
    • Marketing Manager
    Industries
    • Marketing and Advertising
    • Information Technology and Services
    Market Segment
    • 67% Small-Business
    • 28% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Semrush is a digital marketing tool that provides features for SEO, SEM, social media management, and competitor analysis.
    • Reviewers appreciate the comprehensive suite of tools Semrush offers, including social media scheduling, keyword tracking, site audits, and competitor insights, which help in refining marketing strategies and improving rankings.
    • Reviewers experienced challenges with the learning curve of the platform, the high cost of additional features, and occasional glitches with specific functions such as social media tagging and post formatting.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Semrush Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Features
    448
    Ease of Use
    421
    Keyword Research
    382
    Helpful
    347
    SEO Optimization
    323
    Cons
    Expensive
    268
    High Pricing
    189
    High Costs
    168
    Pricing Issues
    164
    Limited Features
    146
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Semrush features and usability ratings that predict user satisfaction
    8.8
    Has the product been a good partner in doing business?
    Average: 8.9
    8.8
    Social Publishing
    Average: 8.9
    8.1
    Campaign Optimization
    Average: 8.5
    8.7
    Social Analytics
    Average: 8.4
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Semrush
    Company Website
    Year Founded
    2008
    HQ Location
    Boston, MA
    Twitter
    @semrush
    289,294 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    2,099 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Semrush is a leading online visibility management SaaS platform that enables businesses globally to run search engine optimization, pay-per-click, content, social media, and competitive research campa

Users
  • Digital Marketing Manager
  • Marketing Manager
Industries
  • Marketing and Advertising
  • Information Technology and Services
Market Segment
  • 67% Small-Business
  • 28% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Semrush is a digital marketing tool that provides features for SEO, SEM, social media management, and competitor analysis.
  • Reviewers appreciate the comprehensive suite of tools Semrush offers, including social media scheduling, keyword tracking, site audits, and competitor insights, which help in refining marketing strategies and improving rankings.
  • Reviewers experienced challenges with the learning curve of the platform, the high cost of additional features, and occasional glitches with specific functions such as social media tagging and post formatting.
Semrush Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Features
448
Ease of Use
421
Keyword Research
382
Helpful
347
SEO Optimization
323
Cons
Expensive
268
High Pricing
189
High Costs
168
Pricing Issues
164
Limited Features
146
Semrush features and usability ratings that predict user satisfaction
8.8
Has the product been a good partner in doing business?
Average: 8.9
8.8
Social Publishing
Average: 8.9
8.1
Campaign Optimization
Average: 8.5
8.7
Social Analytics
Average: 8.4
Seller Details
Seller
Semrush
Company Website
Year Founded
2008
HQ Location
Boston, MA
Twitter
@semrush
289,294 Twitter followers
LinkedIn® Page
www.linkedin.com
2,099 employees on LinkedIn®

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(323)4.5 out of 5
Optimized for quick response
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  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Chatmeter is the brand intelligence company reimagining customer connections and reputation management through AI-powered deep listening. We make it easy for multi-location brands to drive real-time i

    Users
    • Marketing Manager
    • Director of Marketing
    Industries
    • Real Estate
    • Restaurants
    Market Segment
    • 41% Mid-Market
    • 33% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Chatmeter Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    19
    Helpful
    18
    Customer Support
    17
    Review Management
    17
    Centralized Reviews
    11
    Cons
    Improvement Needed
    4
    Missing Features
    4
    Complex Usage
    3
    Dashboard Issues
    3
    Dashboard Usability
    3
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Chatmeter features and usability ratings that predict user satisfaction
    9.1
    Has the product been a good partner in doing business?
    Average: 8.9
    8.5
    Social Publishing
    Average: 8.9
    8.5
    Campaign Optimization
    Average: 8.5
    8.6
    Social Analytics
    Average: 8.4
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Chatmeter
    Company Website
    Year Founded
    2009
    HQ Location
    San Diego, CA
    Twitter
    @chatmeter
    1,125 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    136 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Chatmeter is the brand intelligence company reimagining customer connections and reputation management through AI-powered deep listening. We make it easy for multi-location brands to drive real-time i

Users
  • Marketing Manager
  • Director of Marketing
Industries
  • Real Estate
  • Restaurants
Market Segment
  • 41% Mid-Market
  • 33% Enterprise
Chatmeter Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
19
Helpful
18
Customer Support
17
Review Management
17
Centralized Reviews
11
Cons
Improvement Needed
4
Missing Features
4
Complex Usage
3
Dashboard Issues
3
Dashboard Usability
3
Chatmeter features and usability ratings that predict user satisfaction
9.1
Has the product been a good partner in doing business?
Average: 8.9
8.5
Social Publishing
Average: 8.9
8.5
Campaign Optimization
Average: 8.5
8.6
Social Analytics
Average: 8.4
Seller Details
Seller
Chatmeter
Company Website
Year Founded
2009
HQ Location
San Diego, CA
Twitter
@chatmeter
1,125 Twitter followers
LinkedIn® Page
www.linkedin.com
136 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Emplifi’s Social Marketing Cloud allows brands to relate, communicate, build and adapt to the dynamic world of social media. Intuitive, all In One, friendly platform Teams quickly onboard and start w

    Users
    • Community Manager
    Industries
    • Marketing and Advertising
    • Food & Beverages
    Market Segment
    • 41% Mid-Market
    • 30% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Emplifi Social Marketing Cloud Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    30
    Analytics
    23
    Social Media Management
    20
    Features
    14
    Customer Support
    13
    Cons
    Missing Features
    13
    Improvement Needed
    9
    Technical Issues
    9
    Feature Limitations
    8
    Learning Curve
    7
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Emplifi Social Marketing Cloud features and usability ratings that predict user satisfaction
    8.7
    Has the product been a good partner in doing business?
    Average: 8.9
    8.7
    Social Publishing
    Average: 8.9
    7.8
    Campaign Optimization
    Average: 8.5
    8.8
    Social Analytics
    Average: 8.4
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Emplifi
    HQ Location
    Columbus , US
    LinkedIn® Page
    www.linkedin.com
    641 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Emplifi’s Social Marketing Cloud allows brands to relate, communicate, build and adapt to the dynamic world of social media. Intuitive, all In One, friendly platform Teams quickly onboard and start w

Users
  • Community Manager
Industries
  • Marketing and Advertising
  • Food & Beverages
Market Segment
  • 41% Mid-Market
  • 30% Small-Business
Emplifi Social Marketing Cloud Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
30
Analytics
23
Social Media Management
20
Features
14
Customer Support
13
Cons
Missing Features
13
Improvement Needed
9
Technical Issues
9
Feature Limitations
8
Learning Curve
7
Emplifi Social Marketing Cloud features and usability ratings that predict user satisfaction
8.7
Has the product been a good partner in doing business?
Average: 8.9
8.7
Social Publishing
Average: 8.9
7.8
Campaign Optimization
Average: 8.5
8.8
Social Analytics
Average: 8.4
Seller Details
Seller
Emplifi
HQ Location
Columbus , US
LinkedIn® Page
www.linkedin.com
641 employees on LinkedIn®
(81)4.4 out of 5
Optimized for quick response
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Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Compliance is at our foundation. Our client engagement platform, purpose-built for financial service firms, drives administrative and operational efficiency while reducing reduce cost, complexity, and

    Users
    No information available
    Industries
    • Financial Services
    • Insurance
    Market Segment
    • 40% Enterprise
    • 40% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Hearsay, A Yext Company Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    10
    Features
    10
    Customer Support
    9
    Customer Service
    6
    Easy Integrations
    5
    Cons
    Limited Features
    5
    Complex Usability
    3
    Integration Issues
    3
    Poor Interface
    2
    AI Limitations
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Hearsay, A Yext Company features and usability ratings that predict user satisfaction
    8.7
    Has the product been a good partner in doing business?
    Average: 8.9
    8.9
    Social Publishing
    Average: 8.9
    8.4
    Campaign Optimization
    Average: 8.5
    7.8
    Social Analytics
    Average: 8.4
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Yext
    Company Website
    Year Founded
    2006
    HQ Location
    New York
    Twitter
    @yext
    22,273 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    2,013 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Compliance is at our foundation. Our client engagement platform, purpose-built for financial service firms, drives administrative and operational efficiency while reducing reduce cost, complexity, and

Users
No information available
Industries
  • Financial Services
  • Insurance
Market Segment
  • 40% Enterprise
  • 40% Mid-Market
Hearsay, A Yext Company Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
10
Features
10
Customer Support
9
Customer Service
6
Easy Integrations
5
Cons
Limited Features
5
Complex Usability
3
Integration Issues
3
Poor Interface
2
AI Limitations
1
Hearsay, A Yext Company features and usability ratings that predict user satisfaction
8.7
Has the product been a good partner in doing business?
Average: 8.9
8.9
Social Publishing
Average: 8.9
8.4
Campaign Optimization
Average: 8.5
7.8
Social Analytics
Average: 8.4
Seller Details
Seller
Yext
Company Website
Year Founded
2006
HQ Location
New York
Twitter
@yext
22,273 Twitter followers
LinkedIn® Page
www.linkedin.com
2,013 employees on LinkedIn®
Entry Level Price:$0 / month
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Pages Manager is an application that lets admins check on their Page activity, view insights and respond to their audience from their mobile device.

    Users
    • Owner
    • Founder
    Industries
    • Marketing and Advertising
    • Non-Profit Organization Management
    Market Segment
    • 71% Small-Business
    • 18% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Facebook Pages Manager Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Centralized Management
    4
    Ease of Use
    2
    Easy Setup
    2
    Helpfulness
    2
    Multiple Accounts
    2
    Cons
    Complex Usage
    1
    Inadequate Support
    1
    Layout Issues
    1
    Limited Features
    1
    Linking Issues
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Facebook Pages Manager features and usability ratings that predict user satisfaction
    7.9
    Has the product been a good partner in doing business?
    Average: 8.9
    9.0
    Social Publishing
    Average: 8.9
    8.8
    Campaign Optimization
    Average: 8.5
    8.5
    Social Analytics
    Average: 8.4
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2008
    HQ Location
    Menlo Park, CA
    Twitter
    @Meta
    13,708,734 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    119,009 employees on LinkedIn®
    Ownership
    NASDAQ: META
Product Description
How are these determined?Information
This description is provided by the seller.

Pages Manager is an application that lets admins check on their Page activity, view insights and respond to their audience from their mobile device.

Users
  • Owner
  • Founder
Industries
  • Marketing and Advertising
  • Non-Profit Organization Management
Market Segment
  • 71% Small-Business
  • 18% Mid-Market
Facebook Pages Manager Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Centralized Management
4
Ease of Use
2
Easy Setup
2
Helpfulness
2
Multiple Accounts
2
Cons
Complex Usage
1
Inadequate Support
1
Layout Issues
1
Limited Features
1
Linking Issues
1
Facebook Pages Manager features and usability ratings that predict user satisfaction
7.9
Has the product been a good partner in doing business?
Average: 8.9
9.0
Social Publishing
Average: 8.9
8.8
Campaign Optimization
Average: 8.5
8.5
Social Analytics
Average: 8.4
Seller Details
Year Founded
2008
HQ Location
Menlo Park, CA
Twitter
@Meta
13,708,734 Twitter followers
LinkedIn® Page
www.linkedin.com
119,009 employees on LinkedIn®
Ownership
NASDAQ: META
(1,784)4.6 out of 5
15th Easiest To Use in Social Media Management software
Save to My Lists
Entry Level Price:Starting at $32.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Loomly is an easy-to-use social media management platform that helps you manage every aspect of your social media marketing strategy: - Manage your brand assets in Library. - Fuel your storytelling wi

    Users
    • Owner
    • Marketing Manager
    Industries
    • Marketing and Advertising
    • Non-Profit Organization Management
    Market Segment
    • 84% Small-Business
    • 14% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Loomly is a social media management platform that provides features for scheduling, post ideas, audience engagement, and collaboration.
    • Reviewers like the user-friendly interface, the ability to manage multiple accounts, the calendar view for scheduling, and the responsive customer service.
    • Reviewers mentioned issues with the analytics feature, limitations in tagging and scheduling Instagram stories, occasional syncing issues with social media accounts, and the cost for multiple collaborators.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Loomly Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    233
    Multi-platform
    117
    Scheduling
    117
    Scheduling Posts
    103
    Post Scheduling
    101
    Cons
    Missing Features
    81
    Scheduling Issues
    70
    Instagram Limitations
    55
    Post Scheduling
    51
    Lack of Features
    46
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Loomly features and usability ratings that predict user satisfaction
    9.4
    Has the product been a good partner in doing business?
    Average: 8.9
    9.1
    Social Publishing
    Average: 8.9
    8.4
    Campaign Optimization
    Average: 8.5
    7.8
    Social Analytics
    Average: 8.4
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Loomly
    Company Website
    Year Founded
    2015
    HQ Location
    Los Angeles, CA
    Twitter
    @LoomlySocial
    3,106 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    26 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Loomly is an easy-to-use social media management platform that helps you manage every aspect of your social media marketing strategy: - Manage your brand assets in Library. - Fuel your storytelling wi

Users
  • Owner
  • Marketing Manager
Industries
  • Marketing and Advertising
  • Non-Profit Organization Management
Market Segment
  • 84% Small-Business
  • 14% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Loomly is a social media management platform that provides features for scheduling, post ideas, audience engagement, and collaboration.
  • Reviewers like the user-friendly interface, the ability to manage multiple accounts, the calendar view for scheduling, and the responsive customer service.
  • Reviewers mentioned issues with the analytics feature, limitations in tagging and scheduling Instagram stories, occasional syncing issues with social media accounts, and the cost for multiple collaborators.
Loomly Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
233
Multi-platform
117
Scheduling
117
Scheduling Posts
103
Post Scheduling
101
Cons
Missing Features
81
Scheduling Issues
70
Instagram Limitations
55
Post Scheduling
51
Lack of Features
46
Loomly features and usability ratings that predict user satisfaction
9.4
Has the product been a good partner in doing business?
Average: 8.9
9.1
Social Publishing
Average: 8.9
8.4
Campaign Optimization
Average: 8.5
7.8
Social Analytics
Average: 8.4
Seller Details
Seller
Loomly
Company Website
Year Founded
2015
HQ Location
Los Angeles, CA
Twitter
@LoomlySocial
3,106 Twitter followers
LinkedIn® Page
www.linkedin.com
26 employees on LinkedIn®
Entry Level Price:€39.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Swat.io is a social media management tool for businesses and agencies that has been operating since 2013. Swat.io supports professional social media marketing teams with excellent customer service and

    Users
    • Social Media Manager
    Industries
    • Marketing and Advertising
    • Online Media
    Market Segment
    • 42% Small-Business
    • 38% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Swat.io is a social media management tool that allows users to plan, schedule, and collaborate on content across various channels.
    • Reviewers appreciate the intuitive user interface, the ability to manage multiple social media accounts, and the quick response from the help desk.
    • Users reported issues with the accuracy of analytics, occasional missing tokens, and a lack of customization options for analytics.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Swat.io Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    7
    User-Friendly
    7
    Customer Service
    5
    Centralized Management
    4
    Easy Interface
    4
    Cons
    Lack of Analytics
    4
    Limited Features
    3
    High Pricing
    2
    Scheduling Issues
    2
    Functionality Issues
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Swat.io features and usability ratings that predict user satisfaction
    8.9
    Has the product been a good partner in doing business?
    Average: 8.9
    8.7
    Social Publishing
    Average: 8.9
    7.2
    Campaign Optimization
    Average: 8.5
    7.9
    Social Analytics
    Average: 8.4
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Swat.io
    Year Founded
    2012
    HQ Location
    Vienna
    Twitter
    @swat_io
    1,721 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    49 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Swat.io is a social media management tool for businesses and agencies that has been operating since 2013. Swat.io supports professional social media marketing teams with excellent customer service and

Users
  • Social Media Manager
Industries
  • Marketing and Advertising
  • Online Media
Market Segment
  • 42% Small-Business
  • 38% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Swat.io is a social media management tool that allows users to plan, schedule, and collaborate on content across various channels.
  • Reviewers appreciate the intuitive user interface, the ability to manage multiple social media accounts, and the quick response from the help desk.
  • Users reported issues with the accuracy of analytics, occasional missing tokens, and a lack of customization options for analytics.
Swat.io Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
7
User-Friendly
7
Customer Service
5
Centralized Management
4
Easy Interface
4
Cons
Lack of Analytics
4
Limited Features
3
High Pricing
2
Scheduling Issues
2
Functionality Issues
1
Swat.io features and usability ratings that predict user satisfaction
8.9
Has the product been a good partner in doing business?
Average: 8.9
8.7
Social Publishing
Average: 8.9
7.2
Campaign Optimization
Average: 8.5
7.9
Social Analytics
Average: 8.4
Seller Details
Seller
Swat.io
Year Founded
2012
HQ Location
Vienna
Twitter
@swat_io
1,721 Twitter followers
LinkedIn® Page
www.linkedin.com
49 employees on LinkedIn®
(831)4.8 out of 5
2nd Easiest To Use in Social Media Management software
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Vista Social is a modern all-in-one social media platform. Expertly crafted social media management tools to help you exceed your goals. Features include publishing and scheduling, reports and analyti

    Users
    • Social Media Manager
    • Founder
    Industries
    • Marketing and Advertising
    • Health, Wellness and Fitness
    Market Segment
    • 83% Small-Business
    • 15% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Vista Social is a software that integrates multiple social media accounts in one place for efficient management and marketing campaigns.
    • Users like the ease of managing multiple accounts on a single dashboard, the ability to schedule posts, monitor social media engagement, and the analytics features that provide interesting insights.
    • Reviewers mentioned that the mobile app could be improved in terms of showing reports and that it sometimes takes a bit more time to upload the reports.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Vista Social Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    279
    Features
    162
    Social Media Management
    156
    AI Assistant
    153
    AI Assistance
    144
    Cons
    Learning Curve
    42
    Missing Features
    39
    AI Limitations
    31
    Improvement Needed
    29
    Linking Issues
    29
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Vista Social features and usability ratings that predict user satisfaction
    9.6
    Has the product been a good partner in doing business?
    Average: 8.9
    9.7
    Social Publishing
    Average: 8.9
    9.2
    Campaign Optimization
    Average: 8.5
    9.4
    Social Analytics
    Average: 8.4
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2022
    HQ Location
    New York, US
    Twitter
    @vistasocialapp
    2,726 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    17 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Vista Social is a modern all-in-one social media platform. Expertly crafted social media management tools to help you exceed your goals. Features include publishing and scheduling, reports and analyti

Users
  • Social Media Manager
  • Founder
Industries
  • Marketing and Advertising
  • Health, Wellness and Fitness
Market Segment
  • 83% Small-Business
  • 15% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Vista Social is a software that integrates multiple social media accounts in one place for efficient management and marketing campaigns.
  • Users like the ease of managing multiple accounts on a single dashboard, the ability to schedule posts, monitor social media engagement, and the analytics features that provide interesting insights.
  • Reviewers mentioned that the mobile app could be improved in terms of showing reports and that it sometimes takes a bit more time to upload the reports.
Vista Social Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
279
Features
162
Social Media Management
156
AI Assistant
153
AI Assistance
144
Cons
Learning Curve
42
Missing Features
39
AI Limitations
31
Improvement Needed
29
Linking Issues
29
Vista Social features and usability ratings that predict user satisfaction
9.6
Has the product been a good partner in doing business?
Average: 8.9
9.7
Social Publishing
Average: 8.9
9.2
Campaign Optimization
Average: 8.5
9.4
Social Analytics
Average: 8.4
Seller Details
Company Website
Year Founded
2022
HQ Location
New York, US
Twitter
@vistasocialapp
2,726 Twitter followers
LinkedIn® Page
www.linkedin.com
17 employees on LinkedIn®
(135)4.3 out of 5
Optimized for quick response
Save to My Lists
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Uberall is the only multi-location marketing platform that connects your digital presence to local revenue impact. We help you grow by optimizing your location performance across visibility, engagemen

    Users
    No information available
    Industries
    • Restaurants
    • Food & Beverages
    Market Segment
    • 39% Mid-Market
    • 33% Enterprise
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Uberall is a tool designed to manage and optimize local business listings across multiple platforms simultaneously.
    • Users frequently mention the convenience of managing multiple listings and directories from one platform, the ability to connect with customers via various platforms, and the valuable analytics provided by the tool.
    • Reviewers experienced difficulties with the platform's user interface, limitations in analytics, slow customer support response times, and issues with synchronization across different platforms.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Uberall Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    46
    Centralized Management
    28
    Customer Support
    23
    Location Management
    23
    Review Management
    23
    Cons
    Reporting Issues
    12
    Expensive
    8
    Inadequate Support
    8
    Limitations/Restrictions
    8
    Location Issues
    8
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Uberall features and usability ratings that predict user satisfaction
    9.1
    Has the product been a good partner in doing business?
    Average: 8.9
    8.8
    Social Publishing
    Average: 8.9
    8.5
    Campaign Optimization
    Average: 8.5
    8.2
    Social Analytics
    Average: 8.4
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2013
    HQ Location
    Berlin, Berlin
    Twitter
    @getuberall
    1,271 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    417 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Uberall is the only multi-location marketing platform that connects your digital presence to local revenue impact. We help you grow by optimizing your location performance across visibility, engagemen

Users
No information available
Industries
  • Restaurants
  • Food & Beverages
Market Segment
  • 39% Mid-Market
  • 33% Enterprise
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Uberall is a tool designed to manage and optimize local business listings across multiple platforms simultaneously.
  • Users frequently mention the convenience of managing multiple listings and directories from one platform, the ability to connect with customers via various platforms, and the valuable analytics provided by the tool.
  • Reviewers experienced difficulties with the platform's user interface, limitations in analytics, slow customer support response times, and issues with synchronization across different platforms.
Uberall Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
46
Centralized Management
28
Customer Support
23
Location Management
23
Review Management
23
Cons
Reporting Issues
12
Expensive
8
Inadequate Support
8
Limitations/Restrictions
8
Location Issues
8
Uberall features and usability ratings that predict user satisfaction
9.1
Has the product been a good partner in doing business?
Average: 8.9
8.8
Social Publishing
Average: 8.9
8.5
Campaign Optimization
Average: 8.5
8.2
Social Analytics
Average: 8.4
Seller Details
Company Website
Year Founded
2013
HQ Location
Berlin, Berlin
Twitter
@getuberall
1,271 Twitter followers
LinkedIn® Page
www.linkedin.com
417 employees on LinkedIn®
(883)4.5 out of 5
6th Easiest To Use in Social Media Management software
Save to My Lists
Entry Level Price:$29.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Sendible is the leading social media management platform for agencies looking to manage social media more effectively for their clients. The Sendible platform brings all your social networks togethe

    Users
    • Owner
    • Founder
    Industries
    • Marketing and Advertising
    • Information Technology and Services
    Market Segment
    • 79% Small-Business
    • 16% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Sendible is a social media management tool that allows users to schedule posts to multiple platforms, plan campaigns, and manage multiple accounts.
    • Reviewers appreciate Sendible's ease of use, time-saving features, and the ability to manage multiple accounts for multiple clients, as well as the responsive customer support.
    • Users mentioned limitations such as the inability to add music to posts, lack of a hashtag finder tool, limited number of profiles that can be connected on the minimum plan, and the absence of features for scheduling stories with clickable links.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Sendible Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    31
    Post Scheduling
    22
    Scheduling
    18
    Social Media Management
    18
    Helpful
    13
    Cons
    Limited Features
    9
    Missing Features
    9
    Scheduling Issues
    8
    Expensive
    5
    Lack of Features
    5
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Sendible features and usability ratings that predict user satisfaction
    9.1
    Has the product been a good partner in doing business?
    Average: 8.9
    9.1
    Social Publishing
    Average: 8.9
    8.6
    Campaign Optimization
    Average: 8.5
    8.4
    Social Analytics
    Average: 8.4
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Sendible
    Year Founded
    2009
    HQ Location
    London
    Twitter
    @Sendible
    14,047 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    53 employees on LinkedIn®
    Phone
    +1 646-569-9029
Product Description
How are these determined?Information
This description is provided by the seller.

Sendible is the leading social media management platform for agencies looking to manage social media more effectively for their clients. The Sendible platform brings all your social networks togethe

Users
  • Owner
  • Founder
Industries
  • Marketing and Advertising
  • Information Technology and Services
Market Segment
  • 79% Small-Business
  • 16% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Sendible is a social media management tool that allows users to schedule posts to multiple platforms, plan campaigns, and manage multiple accounts.
  • Reviewers appreciate Sendible's ease of use, time-saving features, and the ability to manage multiple accounts for multiple clients, as well as the responsive customer support.
  • Users mentioned limitations such as the inability to add music to posts, lack of a hashtag finder tool, limited number of profiles that can be connected on the minimum plan, and the absence of features for scheduling stories with clickable links.
Sendible Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
31
Post Scheduling
22
Scheduling
18
Social Media Management
18
Helpful
13
Cons
Limited Features
9
Missing Features
9
Scheduling Issues
8
Expensive
5
Lack of Features
5
Sendible features and usability ratings that predict user satisfaction
9.1
Has the product been a good partner in doing business?
Average: 8.9
9.1
Social Publishing
Average: 8.9
8.6
Campaign Optimization
Average: 8.5
8.4
Social Analytics
Average: 8.4
Seller Details
Seller
Sendible
Year Founded
2009
HQ Location
London
Twitter
@Sendible
14,047 Twitter followers
LinkedIn® Page
www.linkedin.com
53 employees on LinkedIn®
Phone
+1 646-569-9029
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Khoros’ industry leading social media management makes it easy for brands to engage with their fans, followers and customers across all the major social channels. The solution delivers listening, publ

    Users
    • Social Media Manager
    Industries
    • Marketing and Advertising
    • Retail
    Market Segment
    • 47% Enterprise
    • 30% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Khoros Social Media Management Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Engagement
    2
    Ease of Use
    2
    Helpful
    2
    Social Media Integration
    2
    Social Media Management
    2
    Cons
    AI Limitations
    1
    Improvement Needed
    1
    Inconsistent Outputs
    1
    Instagram Limitations
    1
    Lagging Performance
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Khoros Social Media Management features and usability ratings that predict user satisfaction
    7.6
    Has the product been a good partner in doing business?
    Average: 8.9
    8.3
    Social Publishing
    Average: 8.9
    8.2
    Campaign Optimization
    Average: 8.5
    8.0
    Social Analytics
    Average: 8.4
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Khoros
    Year Founded
    2019
    HQ Location
    Austin, TX
    Twitter
    @LithiumTech
    17,814 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,221 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Khoros’ industry leading social media management makes it easy for brands to engage with their fans, followers and customers across all the major social channels. The solution delivers listening, publ

Users
  • Social Media Manager
Industries
  • Marketing and Advertising
  • Retail
Market Segment
  • 47% Enterprise
  • 30% Mid-Market
Khoros Social Media Management Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Engagement
2
Ease of Use
2
Helpful
2
Social Media Integration
2
Social Media Management
2
Cons
AI Limitations
1
Improvement Needed
1
Inconsistent Outputs
1
Instagram Limitations
1
Lagging Performance
1
Khoros Social Media Management features and usability ratings that predict user satisfaction
7.6
Has the product been a good partner in doing business?
Average: 8.9
8.3
Social Publishing
Average: 8.9
8.2
Campaign Optimization
Average: 8.5
8.0
Social Analytics
Average: 8.4
Seller Details
Seller
Khoros
Year Founded
2019
HQ Location
Austin, TX
Twitter
@LithiumTech
17,814 Twitter followers
LinkedIn® Page
www.linkedin.com
1,221 employees on LinkedIn®
Entry Level Price:$65.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Eclincher is a comprehensive AI-powered Digital Marketing Platform designed to simplify digital marketing and social media management for businesses, agencies, and brands. It combines multiple essenti

    Users
    • Community Manager
    • CEO
    Industries
    • Marketing and Advertising
    • Information Technology and Services
    Market Segment
    • 78% Small-Business
    • 16% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Eclincher Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    22
    Customer Service
    20
    Social Media Management
    19
    Customer Support
    18
    Post Scheduling
    16
    Cons
    Bugs
    6
    Improvement Needed
    6
    Missing Features
    6
    Social Media Limitations
    5
    Image Issues
    4
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Eclincher features and usability ratings that predict user satisfaction
    9.4
    Has the product been a good partner in doing business?
    Average: 8.9
    9.4
    Social Publishing
    Average: 8.9
    9.2
    Campaign Optimization
    Average: 8.5
    8.8
    Social Analytics
    Average: 8.4
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Eclincher
    Year Founded
    2012
    HQ Location
    Palo Alto, CA
    Twitter
    @eClincher
    11,169 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    39 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Eclincher is a comprehensive AI-powered Digital Marketing Platform designed to simplify digital marketing and social media management for businesses, agencies, and brands. It combines multiple essenti

Users
  • Community Manager
  • CEO
Industries
  • Marketing and Advertising
  • Information Technology and Services
Market Segment
  • 78% Small-Business
  • 16% Mid-Market
Eclincher Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
22
Customer Service
20
Social Media Management
19
Customer Support
18
Post Scheduling
16
Cons
Bugs
6
Improvement Needed
6
Missing Features
6
Social Media Limitations
5
Image Issues
4
Eclincher features and usability ratings that predict user satisfaction
9.4
Has the product been a good partner in doing business?
Average: 8.9
9.4
Social Publishing
Average: 8.9
9.2
Campaign Optimization
Average: 8.5
8.8
Social Analytics
Average: 8.4
Seller Details
Seller
Eclincher
Year Founded
2012
HQ Location
Palo Alto, CA
Twitter
@eClincher
11,169 Twitter followers
LinkedIn® Page
www.linkedin.com
39 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Thousands of the world’s leading brands and retailers trust Bazaarvoice technology, services, and expertise to drive revenue, extend reach, gain actionable insights, and create loyal advocates. Ac

    Users
    • Marketing Manager
    • Digital Marketing Manager
    Industries
    • Consumer Goods
    • Retail
    Market Segment
    • 40% Mid-Market
    • 38% Small-Business
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Bazaarvoice is a platform for syndication of reviews, offering partnerships with department stores and big box retailers, and providing a way to publish reviews across many partner websites.
    • Reviewers appreciate the platform's user-friendly dashboard, efficient syndication of reviews to various websites, and the responsive and helpful customer support team.
    • Users mentioned issues with the platform's user experience, including a cumbersome implementation process, difficulties in navigating the platform, and challenges in changing services at contract end.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Bazaarvoice Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    60
    Review Management
    59
    Helpful
    52
    Reviews
    43
    Customer Support
    42
    Cons
    Poor Customer Support
    38
    Expensive
    27
    Not User-Friendly
    27
    Poor Response System
    26
    Inadequate Support
    25
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Bazaarvoice features and usability ratings that predict user satisfaction
    8.3
    Has the product been a good partner in doing business?
    Average: 8.9
    8.4
    Social Publishing
    Average: 8.9
    7.7
    Campaign Optimization
    Average: 8.5
    7.8
    Social Analytics
    Average: 8.4
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2005
    HQ Location
    Austin, Texas
    Twitter
    @Bazaarvoice
    19,715 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,776 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Thousands of the world’s leading brands and retailers trust Bazaarvoice technology, services, and expertise to drive revenue, extend reach, gain actionable insights, and create loyal advocates. Ac

Users
  • Marketing Manager
  • Digital Marketing Manager
Industries
  • Consumer Goods
  • Retail
Market Segment
  • 40% Mid-Market
  • 38% Small-Business
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Bazaarvoice is a platform for syndication of reviews, offering partnerships with department stores and big box retailers, and providing a way to publish reviews across many partner websites.
  • Reviewers appreciate the platform's user-friendly dashboard, efficient syndication of reviews to various websites, and the responsive and helpful customer support team.
  • Users mentioned issues with the platform's user experience, including a cumbersome implementation process, difficulties in navigating the platform, and challenges in changing services at contract end.
Bazaarvoice Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
60
Review Management
59
Helpful
52
Reviews
43
Customer Support
42
Cons
Poor Customer Support
38
Expensive
27
Not User-Friendly
27
Poor Response System
26
Inadequate Support
25
Bazaarvoice features and usability ratings that predict user satisfaction
8.3
Has the product been a good partner in doing business?
Average: 8.9
8.4
Social Publishing
Average: 8.9
7.7
Campaign Optimization
Average: 8.5
7.8
Social Analytics
Average: 8.4
Seller Details
Company Website
Year Founded
2005
HQ Location
Austin, Texas
Twitter
@Bazaarvoice
19,715 Twitter followers
LinkedIn® Page
www.linkedin.com
1,776 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Spotler Mail+ is a comprehensive email marketing automation platform that enhances customer engagement and drives conversions. It offers a suite of user-friendly tools that enable businesses to create

    Users
    • Marketing Manager
    • Director
    Industries
    • Marketing and Advertising
    • Information Technology and Services
    Market Segment
    • 50% Small-Business
    • 40% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Spotler Mail+ Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    4
    Email Marketing
    3
    Easy Management
    2
    Efficiency
    2
    Efficient Management
    2
    Cons
    Learning Curve
    3
    Performance Issues
    2
    Slow Loading
    2
    Slow Performance
    2
    Template Issues
    2
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Spotler Mail+ features and usability ratings that predict user satisfaction
    9.0
    Has the product been a good partner in doing business?
    Average: 8.9
    9.2
    Social Publishing
    Average: 8.9
    9.0
    Campaign Optimization
    Average: 8.5
    8.7
    Social Analytics
    Average: 8.4
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2001
    HQ Location
    Brighton, East Sussex
    LinkedIn® Page
    www.linkedin.com
    132 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Spotler Mail+ is a comprehensive email marketing automation platform that enhances customer engagement and drives conversions. It offers a suite of user-friendly tools that enable businesses to create

Users
  • Marketing Manager
  • Director
Industries
  • Marketing and Advertising
  • Information Technology and Services
Market Segment
  • 50% Small-Business
  • 40% Mid-Market
Spotler Mail+ Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
4
Email Marketing
3
Easy Management
2
Efficiency
2
Efficient Management
2
Cons
Learning Curve
3
Performance Issues
2
Slow Loading
2
Slow Performance
2
Template Issues
2
Spotler Mail+ features and usability ratings that predict user satisfaction
9.0
Has the product been a good partner in doing business?
Average: 8.9
9.2
Social Publishing
Average: 8.9
9.0
Campaign Optimization
Average: 8.5
8.7
Social Analytics
Average: 8.4
Seller Details
Year Founded
2001
HQ Location
Brighton, East Sussex
LinkedIn® Page
www.linkedin.com
132 employees on LinkedIn®