Best SMS Marketing Software for Medium-Sized Businesses - Page 2

Alanna Iwuh
A
Researched and written by Alanna Iwuh

Products classified in the overall SMS Marketing category are similar in many regards and help companies of all sizes solve their business problems. However, medium-sized business features, pricing, setup, and installation differ from businesses of other sizes, which is why we match buyers to the right Medium-Sized Business SMS Marketing to fit their needs. Compare product ratings based on reviews from enterprise users or connect with one of G2's buying advisors to find the right solutions within the Medium-Sized Business SMS Marketing category.

In addition to qualifying for inclusion in the SMS Marketing Software category, to qualify for inclusion in the Medium-Sized Business SMS Marketing Software category, a product must have at least 10 reviews left by a reviewer from a medium-sized business.

G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

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69 Listings in SMS Marketing Available
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    G2 Score
JustCall
By Saas Labs
(2,085)4.3 out of 5
Optimized for quick response
View top Consulting Services for JustCall
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Entry Level Price:$19.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    JustCall is the all-in-one business communication platform that helps businesses connect with prospects and customers across voice, SMS, email, and WhatsApp. Plus, workflow automation with 100+ integr

    Users
    • Account Executive
    • CEO
    Industries
    • Computer Software
    • Financial Services
    Market Segment
    • 61% Small-Business
    • 31% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • JustCall is a platform that manages calls, texts, and contacts, and provides features such as call recording, transcription, and integration with various CRMs.
    • Users frequently mention the ease of use, clear voice quality, fast and responsive customer support, and the ability to integrate with other platforms as key benefits of JustCall.
    • Reviewers noted issues with call quality, occasional app crashes, slow customer service response times, and a lack of certain features such as customization options and comprehensive invoice visibility.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • JustCall Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    1,285
    Features
    768
    Call Management
    624
    Helpful
    606
    Calling Features
    590
    Cons
    Call Issues
    708
    Call Functionality
    509
    Connection Issues
    411
    Poor Call Quality
    357
    Call Management
    324
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • JustCall features and usability ratings that predict user satisfaction
    8.7
    Has the product been a good partner in doing business?
    Average: 9.1
    8.0
    Reporting
    Average: 8.4
    8.1
    API Integration
    Average: 8.5
    8.2
    Automation
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Saas Labs
    Company Website
    Year Founded
    2016
    HQ Location
    Palo Alto, California
    Twitter
    @saas_labs
    294 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    373 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

JustCall is the all-in-one business communication platform that helps businesses connect with prospects and customers across voice, SMS, email, and WhatsApp. Plus, workflow automation with 100+ integr

Users
  • Account Executive
  • CEO
Industries
  • Computer Software
  • Financial Services
Market Segment
  • 61% Small-Business
  • 31% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • JustCall is a platform that manages calls, texts, and contacts, and provides features such as call recording, transcription, and integration with various CRMs.
  • Users frequently mention the ease of use, clear voice quality, fast and responsive customer support, and the ability to integrate with other platforms as key benefits of JustCall.
  • Reviewers noted issues with call quality, occasional app crashes, slow customer service response times, and a lack of certain features such as customization options and comprehensive invoice visibility.
JustCall Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
1,285
Features
768
Call Management
624
Helpful
606
Calling Features
590
Cons
Call Issues
708
Call Functionality
509
Connection Issues
411
Poor Call Quality
357
Call Management
324
JustCall features and usability ratings that predict user satisfaction
8.7
Has the product been a good partner in doing business?
Average: 9.1
8.0
Reporting
Average: 8.4
8.1
API Integration
Average: 8.5
8.2
Automation
Average: 8.8
Seller Details
Seller
Saas Labs
Company Website
Year Founded
2016
HQ Location
Palo Alto, California
Twitter
@saas_labs
294 Twitter followers
LinkedIn® Page
www.linkedin.com
373 employees on LinkedIn®
Iterable
By Iterable
(640)4.4 out of 5
Optimized for quick response
View top Consulting Services for Iterable
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Iterable is an AI-powered customer communication platform that combines real-time customer data with the ability to create experiences that activate customers across channels in record time. With inte

    Users
    • Email Marketing Manager
    • Lifecycle Marketing Manager
    Industries
    • Marketing and Advertising
    • Health, Wellness and Fitness
    Market Segment
    • 55% Mid-Market
    • 29% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Iterable Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    159
    Customer Support
    116
    Intuitive
    74
    Helpful
    72
    Experience
    68
    Cons
    Missing Features
    72
    Learning Curve
    52
    Inadequate Reporting
    37
    Reporting Issues
    34
    Limitations
    28
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Iterable features and usability ratings that predict user satisfaction
    9.1
    Has the product been a good partner in doing business?
    Average: 9.1
    8.0
    Reporting
    Average: 8.4
    8.7
    API Integration
    Average: 8.5
    8.2
    Automation
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Iterable
    Company Website
    Year Founded
    2013
    HQ Location
    San Francisco, CA
    Twitter
    @Iterable
    2,643 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    746 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Iterable is an AI-powered customer communication platform that combines real-time customer data with the ability to create experiences that activate customers across channels in record time. With inte

Users
  • Email Marketing Manager
  • Lifecycle Marketing Manager
Industries
  • Marketing and Advertising
  • Health, Wellness and Fitness
Market Segment
  • 55% Mid-Market
  • 29% Small-Business
Iterable Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
159
Customer Support
116
Intuitive
74
Helpful
72
Experience
68
Cons
Missing Features
72
Learning Curve
52
Inadequate Reporting
37
Reporting Issues
34
Limitations
28
Iterable features and usability ratings that predict user satisfaction
9.1
Has the product been a good partner in doing business?
Average: 9.1
8.0
Reporting
Average: 8.4
8.7
API Integration
Average: 8.5
8.2
Automation
Average: 8.8
Seller Details
Seller
Iterable
Company Website
Year Founded
2013
HQ Location
San Francisco, CA
Twitter
@Iterable
2,643 Twitter followers
LinkedIn® Page
www.linkedin.com
746 employees on LinkedIn®
Get a quote

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Salesforce Marketing Cloud Engagement
By Salesforce
(1,766)4.0 out of 5
Optimized for quick response
View top Consulting Services for Salesforce Marketing Cloud Engagement
Save to My Lists
Entry Level Price:Starting at $1,250.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Brands like yours are not only competing for new customers, but they’re also working to stay top of mind for existing customers. To do this, marketers need to think beyond the inbox to meet customers

    Users
    • Marketing Manager
    • Marketing Coordinator
    Industries
    • Marketing and Advertising
    • Information Technology and Services
    Market Segment
    • 39% Mid-Market
    • 31% Enterprise
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Salesforce Marketing Cloud Engagement is a tool for automating email sending, collecting information on leads, and managing marketing communication across various channels.
    • Users like the platform's ability to create personalized, data-driven campaigns, its seamless integration with other systems, and its robust automation tools that streamline marketing processes.
    • Users experienced a steep learning curve, found the platform complex to navigate, and reported occasional slow performance and limited flexibility in certain automation features.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Salesforce Marketing Cloud Engagement Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    123
    Automation
    71
    Marketing Efficiency
    64
    Engagement
    63
    Email Marketing
    62
    Cons
    Learning Curve
    73
    Steep Learning Curve
    55
    Complexity
    47
    Complex Usability
    47
    Expensive
    36
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Salesforce Marketing Cloud Engagement features and usability ratings that predict user satisfaction
    8.0
    Has the product been a good partner in doing business?
    Average: 9.1
    9.1
    Reporting
    Average: 8.4
    8.9
    API Integration
    Average: 8.5
    9.4
    Automation
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Salesforce
    Company Website
    Year Founded
    1999
    HQ Location
    San Francisco, CA
    Twitter
    @salesforce
    584,164 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    78,543 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Brands like yours are not only competing for new customers, but they’re also working to stay top of mind for existing customers. To do this, marketers need to think beyond the inbox to meet customers

Users
  • Marketing Manager
  • Marketing Coordinator
Industries
  • Marketing and Advertising
  • Information Technology and Services
Market Segment
  • 39% Mid-Market
  • 31% Enterprise
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Salesforce Marketing Cloud Engagement is a tool for automating email sending, collecting information on leads, and managing marketing communication across various channels.
  • Users like the platform's ability to create personalized, data-driven campaigns, its seamless integration with other systems, and its robust automation tools that streamline marketing processes.
  • Users experienced a steep learning curve, found the platform complex to navigate, and reported occasional slow performance and limited flexibility in certain automation features.
Salesforce Marketing Cloud Engagement Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
123
Automation
71
Marketing Efficiency
64
Engagement
63
Email Marketing
62
Cons
Learning Curve
73
Steep Learning Curve
55
Complexity
47
Complex Usability
47
Expensive
36
Salesforce Marketing Cloud Engagement features and usability ratings that predict user satisfaction
8.0
Has the product been a good partner in doing business?
Average: 9.1
9.1
Reporting
Average: 8.4
8.9
API Integration
Average: 8.5
9.4
Automation
Average: 8.8
Seller Details
Seller
Salesforce
Company Website
Year Founded
1999
HQ Location
San Francisco, CA
Twitter
@salesforce
584,164 Twitter followers
LinkedIn® Page
www.linkedin.com
78,543 employees on LinkedIn®
Get a quote
Dotdigital
By Dotdigital
(995)4.3 out of 5
Optimized for quick response
Save to My Lists
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Dotdigital is an all-in-one customer experience and data platform (CXDP) that empowers marketing teams to exceed customer expectations with highly personalized cross-channel journeys. With Dotdigit

    Users
    • Marketing Manager
    • Marketing Executive
    Industries
    • Retail
    • Marketing and Advertising
    Market Segment
    • 45% Mid-Market
    • 42% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Dotdigital Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    247
    Customer Support
    204
    Helpful
    171
    Features
    145
    Email Marketing
    118
    Cons
    Missing Features
    73
    Limited Features
    68
    Learning Curve
    65
    Limitations
    54
    Limited Options
    36
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Dotdigital features and usability ratings that predict user satisfaction
    8.5
    Has the product been a good partner in doing business?
    Average: 9.1
    7.7
    Reporting
    Average: 8.4
    8.5
    API Integration
    Average: 8.5
    8.5
    Automation
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Dotdigital
    Company Website
    Year Founded
    1999
    HQ Location
    London Bridge, London
    Twitter
    @dotdigital
    16,416 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    425 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Dotdigital is an all-in-one customer experience and data platform (CXDP) that empowers marketing teams to exceed customer expectations with highly personalized cross-channel journeys. With Dotdigit

Users
  • Marketing Manager
  • Marketing Executive
Industries
  • Retail
  • Marketing and Advertising
Market Segment
  • 45% Mid-Market
  • 42% Small-Business
Dotdigital Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
247
Customer Support
204
Helpful
171
Features
145
Email Marketing
118
Cons
Missing Features
73
Limited Features
68
Learning Curve
65
Limitations
54
Limited Options
36
Dotdigital features and usability ratings that predict user satisfaction
8.5
Has the product been a good partner in doing business?
Average: 9.1
7.7
Reporting
Average: 8.4
8.5
API Integration
Average: 8.5
8.5
Automation
Average: 8.8
Seller Details
Seller
Dotdigital
Company Website
Year Founded
1999
HQ Location
London Bridge, London
Twitter
@dotdigital
16,416 Twitter followers
LinkedIn® Page
www.linkedin.com
425 employees on LinkedIn®
Get a quote
Constant Contact
By Constant Contact
(6,536)4.1 out of 5
Optimized for quick response
View top Consulting Services for Constant Contact
Save to My Lists
Entry Level Price:Starting at $12.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    We deliver for small businesses with powerful tools to simplify and amplify digital marketing. Whether it's driving sales, growing a customer base or engaging an audience, we help you build strong con

    Users
    • Marketing Manager
    • Owner
    Industries
    • Non-Profit Organization Management
    • Marketing and Advertising
    Market Segment
    • 70% Small-Business
    • 23% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Constant Contact is a platform that connects social media, segments contacts, and creates various journeys, primarily used for managing and communicating with large subscriber lists.
    • Reviewers frequently mention the user-friendly nature of the platform, its ability to integrate social media and landing pages seamlessly, and the excellent customer support that provides solutions and guidance.
    • Users reported issues with the platform's integration with other tools like Calendly, limitations in design customization, and difficulties with the interface, including problems with copying and pasting without bringing in background code.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Constant Contact Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    423
    Email Marketing
    240
    Easy Creation
    183
    Features
    151
    Email Campaigns
    149
    Cons
    Limited Customization
    118
    Missing Features
    103
    Limited Features
    101
    Expensive
    83
    Email Management
    78
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Constant Contact features and usability ratings that predict user satisfaction
    8.5
    Has the product been a good partner in doing business?
    Average: 9.1
    8.8
    Reporting
    Average: 8.4
    7.6
    API Integration
    Average: 8.5
    8.7
    Automation
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Constant Contact
    Company Website
    Year Founded
    1995
    HQ Location
    Waltham, US
    Twitter
    @ConstantContact
    68,977 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,133 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

We deliver for small businesses with powerful tools to simplify and amplify digital marketing. Whether it's driving sales, growing a customer base or engaging an audience, we help you build strong con

Users
  • Marketing Manager
  • Owner
Industries
  • Non-Profit Organization Management
  • Marketing and Advertising
Market Segment
  • 70% Small-Business
  • 23% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Constant Contact is a platform that connects social media, segments contacts, and creates various journeys, primarily used for managing and communicating with large subscriber lists.
  • Reviewers frequently mention the user-friendly nature of the platform, its ability to integrate social media and landing pages seamlessly, and the excellent customer support that provides solutions and guidance.
  • Users reported issues with the platform's integration with other tools like Calendly, limitations in design customization, and difficulties with the interface, including problems with copying and pasting without bringing in background code.
Constant Contact Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
423
Email Marketing
240
Easy Creation
183
Features
151
Email Campaigns
149
Cons
Limited Customization
118
Missing Features
103
Limited Features
101
Expensive
83
Email Management
78
Constant Contact features and usability ratings that predict user satisfaction
8.5
Has the product been a good partner in doing business?
Average: 9.1
8.8
Reporting
Average: 8.4
7.6
API Integration
Average: 8.5
8.7
Automation
Average: 8.8
Seller Details
Seller
Constant Contact
Company Website
Year Founded
1995
HQ Location
Waltham, US
Twitter
@ConstantContact
68,977 Twitter followers
LinkedIn® Page
www.linkedin.com
1,133 employees on LinkedIn®
Customer.io
By Customer.io
(458)4.4 out of 5
Optimized for quick response
View top Consulting Services for Customer.io
Save to My Lists
Entry Level Price:Starting at $100.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Customer.io is a leading customer engagement platform designed for tech-savvy organizations to create personalized customer journeys that engage, convert, and scale. Use first-party data to send meani

    Users
    • CEO
    • Marketing Manager
    Industries
    • Computer Software
    • Financial Services
    Market Segment
    • 61% Small-Business
    • 35% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Customer.io Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    148
    Customer Support
    78
    Features
    74
    Automation
    68
    Integrations
    64
    Cons
    Learning Curve
    47
    Missing Features
    44
    Limited Features
    30
    Segmentation Issues
    27
    Campaign Issues
    24
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Customer.io features and usability ratings that predict user satisfaction
    9.1
    Has the product been a good partner in doing business?
    Average: 9.1
    8.0
    Reporting
    Average: 8.4
    8.8
    API Integration
    Average: 8.5
    8.9
    Automation
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Customer.io
    Company Website
    Year Founded
    2012
    HQ Location
    Portland, OR
    Twitter
    @CustomerIO
    4,748 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    367 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Customer.io is a leading customer engagement platform designed for tech-savvy organizations to create personalized customer journeys that engage, convert, and scale. Use first-party data to send meani

Users
  • CEO
  • Marketing Manager
Industries
  • Computer Software
  • Financial Services
Market Segment
  • 61% Small-Business
  • 35% Mid-Market
Customer.io Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
148
Customer Support
78
Features
74
Automation
68
Integrations
64
Cons
Learning Curve
47
Missing Features
44
Limited Features
30
Segmentation Issues
27
Campaign Issues
24
Customer.io features and usability ratings that predict user satisfaction
9.1
Has the product been a good partner in doing business?
Average: 9.1
8.0
Reporting
Average: 8.4
8.8
API Integration
Average: 8.5
8.9
Automation
Average: 8.8
Seller Details
Seller
Customer.io
Company Website
Year Founded
2012
HQ Location
Portland, OR
Twitter
@CustomerIO
4,748 Twitter followers
LinkedIn® Page
www.linkedin.com
367 employees on LinkedIn®
Text Request
By Text Request
(930)4.6 out of 5
Optimized for quick response
9th Easiest To Use in SMS Marketing software
Save to My Lists
DealsSpecial offer!
20% off
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Text Request is a comprehensive SMS marketing service designed to assist businesses in optimizing their communication strategies through text messaging. This solution caters to a variety of use cases,

    Users
    • Office Manager
    • Owner
    Industries
    • Hospital & Health Care
    • Medical Practice
    Market Segment
    • 65% Small-Business
    • 31% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Text Request Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    404
    Communication
    231
    Client Interaction
    204
    Easy Communication
    186
    Simple
    164
    Cons
    Missing Features
    89
    Lack of Notifications
    54
    Message Management
    42
    File Sharing Issues
    40
    Contact Management
    35
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Text Request features and usability ratings that predict user satisfaction
    9.3
    Has the product been a good partner in doing business?
    Average: 9.1
    8.1
    Reporting
    Average: 8.4
    7.9
    API Integration
    Average: 8.5
    8.1
    Automation
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Text Request
    Company Website
    Year Founded
    2014
    HQ Location
    Chattanooga, Tennessee
    Twitter
    @Text_Request
    652 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    42 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Text Request is a comprehensive SMS marketing service designed to assist businesses in optimizing their communication strategies through text messaging. This solution caters to a variety of use cases,

Users
  • Office Manager
  • Owner
Industries
  • Hospital & Health Care
  • Medical Practice
Market Segment
  • 65% Small-Business
  • 31% Mid-Market
Text Request Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
404
Communication
231
Client Interaction
204
Easy Communication
186
Simple
164
Cons
Missing Features
89
Lack of Notifications
54
Message Management
42
File Sharing Issues
40
Contact Management
35
Text Request features and usability ratings that predict user satisfaction
9.3
Has the product been a good partner in doing business?
Average: 9.1
8.1
Reporting
Average: 8.4
7.9
API Integration
Average: 8.5
8.1
Automation
Average: 8.8
Seller Details
Seller
Text Request
Company Website
Year Founded
2014
HQ Location
Chattanooga, Tennessee
Twitter
@Text_Request
652 Twitter followers
LinkedIn® Page
www.linkedin.com
42 employees on LinkedIn®
Get a quote
TextUs
By TextUs
(613)4.7 out of 5
Optimized for quick response
15th Easiest To Use in SMS Marketing software
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    TextUs is the leading consumer engagement platform for recruiters and sellers that drives pipeline creation and improves conversion rates. Users love TextUs because it allows them to communicate m

    Users
    • Recruiter
    • Healthcare Recruiter
    Industries
    • Staffing and Recruiting
    • Hospital & Health Care
    Market Segment
    • 48% Mid-Market
    • 28% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • TextUs Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    126
    Messaging
    53
    Helpful
    39
    Easy Communication
    38
    Communication
    31
    Cons
    Messaging Issues
    52
    Limited Texting Features
    38
    Slow Loading
    23
    Slow Processing
    22
    Software Glitches
    22
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • TextUs features and usability ratings that predict user satisfaction
    9.4
    Has the product been a good partner in doing business?
    Average: 9.1
    8.9
    Reporting
    Average: 8.4
    8.6
    API Integration
    Average: 8.5
    9.0
    Automation
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    TextUs
    Company Website
    Year Founded
    2013
    HQ Location
    Denver, Colorado
    Twitter
    @TextUsBiz
    1,849 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    66 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

TextUs is the leading consumer engagement platform for recruiters and sellers that drives pipeline creation and improves conversion rates. Users love TextUs because it allows them to communicate m

Users
  • Recruiter
  • Healthcare Recruiter
Industries
  • Staffing and Recruiting
  • Hospital & Health Care
Market Segment
  • 48% Mid-Market
  • 28% Small-Business
TextUs Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
126
Messaging
53
Helpful
39
Easy Communication
38
Communication
31
Cons
Messaging Issues
52
Limited Texting Features
38
Slow Loading
23
Slow Processing
22
Software Glitches
22
TextUs features and usability ratings that predict user satisfaction
9.4
Has the product been a good partner in doing business?
Average: 9.1
8.9
Reporting
Average: 8.4
8.6
API Integration
Average: 8.5
9.0
Automation
Average: 8.8
Seller Details
Seller
TextUs
Company Website
Year Founded
2013
HQ Location
Denver, Colorado
Twitter
@TextUsBiz
1,849 Twitter followers
LinkedIn® Page
www.linkedin.com
66 employees on LinkedIn®
Get a quote
Listrak
By Listrak
(269)4.5 out of 5
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Listrak is the retail industry’s leading cross-channel marketing platform, powering digital connections for over 1,000 retailers and brands. Listrak offers best-in-class email, text message marketing,

    Users
    • Digital Marketing Manager
    • Director of Marketing
    Industries
    • Retail
    • Consumer Goods
    Market Segment
    • 58% Mid-Market
    • 31% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Listrak Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    18
    Helpful
    15
    Ease of Use
    10
    Easy Integration
    8
    Integrations
    8
    Cons
    Learning Curve
    6
    Not Intuitive
    6
    Data Management
    5
    Difficult Navigation
    5
    Inefficient
    5
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Listrak features and usability ratings that predict user satisfaction
    9.4
    Has the product been a good partner in doing business?
    Average: 9.1
    8.3
    Reporting
    Average: 8.4
    8.7
    API Integration
    Average: 8.5
    8.5
    Automation
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Listrak
    Company Website
    Year Founded
    1999
    HQ Location
    Lititz, PA
    Twitter
    @Listrak
    3,300 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    366 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Listrak is the retail industry’s leading cross-channel marketing platform, powering digital connections for over 1,000 retailers and brands. Listrak offers best-in-class email, text message marketing,

Users
  • Digital Marketing Manager
  • Director of Marketing
Industries
  • Retail
  • Consumer Goods
Market Segment
  • 58% Mid-Market
  • 31% Small-Business
Listrak Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
18
Helpful
15
Ease of Use
10
Easy Integration
8
Integrations
8
Cons
Learning Curve
6
Not Intuitive
6
Data Management
5
Difficult Navigation
5
Inefficient
5
Listrak features and usability ratings that predict user satisfaction
9.4
Has the product been a good partner in doing business?
Average: 9.1
8.3
Reporting
Average: 8.4
8.7
API Integration
Average: 8.5
8.5
Automation
Average: 8.8
Seller Details
Seller
Listrak
Company Website
Year Founded
1999
HQ Location
Lititz, PA
Twitter
@Listrak
3,300 Twitter followers
LinkedIn® Page
www.linkedin.com
366 employees on LinkedIn®
Get a quote
SAP Emarsys
By Emarsys
(437)4.3 out of 5
Optimized for quick response
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    SAP Emarsys is the customer engagement solution of Intelligent CX from SAP, empowering businesses to deliver personalized, AI-driven, omnichannel experiences. Built for scalability and extensibili

    Users
    • Marketing Director
    • Marketing Manager
    Industries
    • Retail
    • Apparel & Fashion
    Market Segment
    • 54% Mid-Market
    • 25% Small-Business
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Emarsys is a marketing automation platform that provides personalized customer interactions, segmentation capabilities, and detailed analytics for tracking campaign success.
    • Users like the platform's easy-to-use automation tools, strong segmentation capabilities, and detailed analytics which streamline marketing efforts, save time, and allow for highly targeted campaigns.
    • Users experienced challenges with the initial setup and learning curve of the platform, found the pricing options unaffordable for smaller businesses, and reported difficulties with customer support and integrating with older systems.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • SAP Emarsys Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    34
    Features
    26
    Automation
    21
    Experience
    19
    Helpful
    19
    Cons
    Missing Features
    15
    Learning Curve
    13
    Limited Features
    11
    Limited Functionality
    11
    Complexity
    10
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • SAP Emarsys features and usability ratings that predict user satisfaction
    8.6
    Has the product been a good partner in doing business?
    Average: 9.1
    8.3
    Reporting
    Average: 8.4
    9.0
    API Integration
    Average: 8.5
    9.2
    Automation
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Emarsys
    Company Website
    Year Founded
    2000
    HQ Location
    Vienna, Austria
    LinkedIn® Page
    www.linkedin.com
    876 employees on LinkedIn®
    Ownership
    SAP
Product Description
How are these determined?Information
This description is provided by the seller.

SAP Emarsys is the customer engagement solution of Intelligent CX from SAP, empowering businesses to deliver personalized, AI-driven, omnichannel experiences. Built for scalability and extensibili

Users
  • Marketing Director
  • Marketing Manager
Industries
  • Retail
  • Apparel & Fashion
Market Segment
  • 54% Mid-Market
  • 25% Small-Business
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Emarsys is a marketing automation platform that provides personalized customer interactions, segmentation capabilities, and detailed analytics for tracking campaign success.
  • Users like the platform's easy-to-use automation tools, strong segmentation capabilities, and detailed analytics which streamline marketing efforts, save time, and allow for highly targeted campaigns.
  • Users experienced challenges with the initial setup and learning curve of the platform, found the pricing options unaffordable for smaller businesses, and reported difficulties with customer support and integrating with older systems.
SAP Emarsys Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
34
Features
26
Automation
21
Experience
19
Helpful
19
Cons
Missing Features
15
Learning Curve
13
Limited Features
11
Limited Functionality
11
Complexity
10
SAP Emarsys features and usability ratings that predict user satisfaction
8.6
Has the product been a good partner in doing business?
Average: 9.1
8.3
Reporting
Average: 8.4
9.0
API Integration
Average: 8.5
9.2
Automation
Average: 8.8
Seller Details
Seller
Emarsys
Company Website
Year Founded
2000
HQ Location
Vienna, Austria
LinkedIn® Page
www.linkedin.com
876 employees on LinkedIn®
Ownership
SAP
Get a quote
Kixie PowerCall & SMS
By Kixie
(789)4.8 out of 5
Optimized for quick response
11th Easiest To Use in SMS Marketing software
Save to My Lists
Free trial available
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Kixie is a cutting-edge revenue communications platform designed to supercharge your team’s calling and texting capabilities. Kixie leverages AI and automation to streamline outreach, maximize efficie

    Users
    • CEO
    • Account Executive
    Industries
    • Marketing and Advertising
    • Financial Services
    Market Segment
    • 82% Small-Business
    • 16% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Kixie is an integrated tool designed to manage high volume calls and assign them across a team, with features for inbound calls and options tree setup.
    • Users frequently mention the ease of navigation, the helpful support team, the seamless integration with CRM, and the efficiency of the auto-dialer and voicemail drop features.
    • Users mentioned challenges in setting up the options tree, occasional connectivity issues, limitations due to CRM subscription, and a learning curve for advanced features.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Kixie PowerCall & SMS Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    214
    Helpful
    169
    Customer Support
    139
    Features
    96
    Call Recording
    94
    Cons
    Call Issues
    71
    Dialer Issues
    44
    Missing Features
    41
    Technical Issues
    34
    Recording Issues
    32
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Kixie PowerCall & SMS features and usability ratings that predict user satisfaction
    9.2
    Has the product been a good partner in doing business?
    Average: 9.1
    9.3
    Reporting
    Average: 8.4
    9.1
    API Integration
    Average: 8.5
    9.2
    Automation
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Kixie
    Company Website
    Year Founded
    2013
    HQ Location
    Los Angeles, CA
    LinkedIn® Page
    www.linkedin.com
    78 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Kixie is a cutting-edge revenue communications platform designed to supercharge your team’s calling and texting capabilities. Kixie leverages AI and automation to streamline outreach, maximize efficie

Users
  • CEO
  • Account Executive
Industries
  • Marketing and Advertising
  • Financial Services
Market Segment
  • 82% Small-Business
  • 16% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Kixie is an integrated tool designed to manage high volume calls and assign them across a team, with features for inbound calls and options tree setup.
  • Users frequently mention the ease of navigation, the helpful support team, the seamless integration with CRM, and the efficiency of the auto-dialer and voicemail drop features.
  • Users mentioned challenges in setting up the options tree, occasional connectivity issues, limitations due to CRM subscription, and a learning curve for advanced features.
Kixie PowerCall & SMS Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
214
Helpful
169
Customer Support
139
Features
96
Call Recording
94
Cons
Call Issues
71
Dialer Issues
44
Missing Features
41
Technical Issues
34
Recording Issues
32
Kixie PowerCall & SMS features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 9.1
9.3
Reporting
Average: 8.4
9.1
API Integration
Average: 8.5
9.2
Automation
Average: 8.8
Seller Details
Seller
Kixie
Company Website
Year Founded
2013
HQ Location
Los Angeles, CA
LinkedIn® Page
www.linkedin.com
78 employees on LinkedIn®
Brevo Marketing Platform
By Brevo
(2,216)4.5 out of 5
Optimized for quick response
View top Consulting Services for Brevo Marketing Platform
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Trusted by over 500,000 businesses worldwide, Brevo (formerly Sendinblue) is the affordable, all-in-one marketing and CRM stack that helps growing businesses scale faster. It's easy to use and suitabl

    Users
    • CEO
    • Founder
    Industries
    • Marketing and Advertising
    • Information Technology and Services
    Market Segment
    • 84% Small-Business
    • 12% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Brevo is a marketing platform that facilitates building customer relationships across SMS, email, and newsletters.
    • Reviewers like the ease of use, the ability to quickly share information with their contact list, and the professional and helpful customer support.
    • Users experienced issues with integration with other CRM solutions, requiring manual addition of new contacts and marking some contacts as 'unsubscribed' in their CRM.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Brevo Marketing Platform Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    364
    Features
    216
    Email Marketing
    205
    Email Management
    167
    Customer Support
    155
    Cons
    Missing Features
    88
    Limited Features
    87
    Expensive
    65
    Limitations
    63
    Learning Curve
    62
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Brevo Marketing Platform features and usability ratings that predict user satisfaction
    8.9
    Has the product been a good partner in doing business?
    Average: 9.1
    8.7
    Reporting
    Average: 8.4
    8.2
    API Integration
    Average: 8.5
    8.8
    Automation
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Brevo
    Company Website
    Year Founded
    2012
    HQ Location
    Paris
    Twitter
    @brevo_official
    15,914 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    719 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Trusted by over 500,000 businesses worldwide, Brevo (formerly Sendinblue) is the affordable, all-in-one marketing and CRM stack that helps growing businesses scale faster. It's easy to use and suitabl

Users
  • CEO
  • Founder
Industries
  • Marketing and Advertising
  • Information Technology and Services
Market Segment
  • 84% Small-Business
  • 12% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Brevo is a marketing platform that facilitates building customer relationships across SMS, email, and newsletters.
  • Reviewers like the ease of use, the ability to quickly share information with their contact list, and the professional and helpful customer support.
  • Users experienced issues with integration with other CRM solutions, requiring manual addition of new contacts and marking some contacts as 'unsubscribed' in their CRM.
Brevo Marketing Platform Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
364
Features
216
Email Marketing
205
Email Management
167
Customer Support
155
Cons
Missing Features
88
Limited Features
87
Expensive
65
Limitations
63
Learning Curve
62
Brevo Marketing Platform features and usability ratings that predict user satisfaction
8.9
Has the product been a good partner in doing business?
Average: 9.1
8.7
Reporting
Average: 8.4
8.2
API Integration
Average: 8.5
8.8
Automation
Average: 8.8
Seller Details
Seller
Brevo
Company Website
Year Founded
2012
HQ Location
Paris
Twitter
@brevo_official
15,914 Twitter followers
LinkedIn® Page
www.linkedin.com
719 employees on LinkedIn®
DialMyCalls
By OnTimeTelecom
(814)4.7 out of 5
Optimized for quick response
8th Easiest To Use in SMS Marketing software
Save to My Lists
Free trial available
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    See why over 40,000 organizations use DialMyCalls to easily send text messages, phone calls and/or e-mails to an entire group of people in seconds! For over 15 years DialMyCalls has been a leader in

    Users
    • Pastor
    • Owner
    Industries
    • Religious Institutions
    • Non-Profit Organization Management
    Market Segment
    • 59% Small-Business
    • 37% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • DialMyCalls Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    230
    Simple
    88
    Text Messaging
    84
    Customer Support
    82
    Easy Communication
    69
    Cons
    Messaging Issues
    40
    Expensive
    33
    SMS Issues
    30
    Credit Issues
    23
    Notification Issues
    22
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • DialMyCalls features and usability ratings that predict user satisfaction
    9.5
    Has the product been a good partner in doing business?
    Average: 9.1
    8.3
    Reporting
    Average: 8.4
    7.0
    API Integration
    Average: 8.5
    8.7
    Automation
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    OnTimeTelecom
    Company Website
    Year Founded
    2007
    HQ Location
    Jupiter, FL
    Twitter
    @DialMyCalls
    5,330 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    12 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

See why over 40,000 organizations use DialMyCalls to easily send text messages, phone calls and/or e-mails to an entire group of people in seconds! For over 15 years DialMyCalls has been a leader in

Users
  • Pastor
  • Owner
Industries
  • Religious Institutions
  • Non-Profit Organization Management
Market Segment
  • 59% Small-Business
  • 37% Mid-Market
DialMyCalls Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
230
Simple
88
Text Messaging
84
Customer Support
82
Easy Communication
69
Cons
Messaging Issues
40
Expensive
33
SMS Issues
30
Credit Issues
23
Notification Issues
22
DialMyCalls features and usability ratings that predict user satisfaction
9.5
Has the product been a good partner in doing business?
Average: 9.1
8.3
Reporting
Average: 8.4
7.0
API Integration
Average: 8.5
8.7
Automation
Average: 8.8
Seller Details
Seller
OnTimeTelecom
Company Website
Year Founded
2007
HQ Location
Jupiter, FL
Twitter
@DialMyCalls
5,330 Twitter followers
LinkedIn® Page
www.linkedin.com
12 employees on LinkedIn®
OneSignal
By OneSignal
(924)4.7 out of 5
Optimized for quick response
Save to My Lists
DealsSpecial offer!
20% off: From $7.20 USD/month
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    OneSignal is a customer engagement platform that enables companies of all sizes to increase retention and revenue through lightning-fast, personalized messaging. OneSignal supports email, push notific

    Users
    • Software Engineer
    • CEO
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 65% Small-Business
    • 31% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • OneSignal Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    232
    Notifications
    146
    Notification Features
    115
    Helpful
    81
    Customer Support
    74
    Cons
    Learning Curve
    41
    Missing Features
    40
    Expensive
    33
    Limited Features
    31
    Notification Issues
    27
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • OneSignal features and usability ratings that predict user satisfaction
    9.1
    Has the product been a good partner in doing business?
    Average: 9.1
    8.8
    Reporting
    Average: 8.4
    9.0
    API Integration
    Average: 8.5
    8.7
    Automation
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    OneSignal
    Company Website
    Year Founded
    2014
    HQ Location
    San Mateo, California
    Twitter
    @onesignal
    5,424 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    164 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

OneSignal is a customer engagement platform that enables companies of all sizes to increase retention and revenue through lightning-fast, personalized messaging. OneSignal supports email, push notific

Users
  • Software Engineer
  • CEO
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 65% Small-Business
  • 31% Mid-Market
OneSignal Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
232
Notifications
146
Notification Features
115
Helpful
81
Customer Support
74
Cons
Learning Curve
41
Missing Features
40
Expensive
33
Limited Features
31
Notification Issues
27
OneSignal features and usability ratings that predict user satisfaction
9.1
Has the product been a good partner in doing business?
Average: 9.1
8.8
Reporting
Average: 8.4
9.0
API Integration
Average: 8.5
8.7
Automation
Average: 8.8
Seller Details
Seller
OneSignal
Company Website
Year Founded
2014
HQ Location
San Mateo, California
Twitter
@onesignal
5,424 Twitter followers
LinkedIn® Page
www.linkedin.com
164 employees on LinkedIn®
Get a quote
Mongoose Conversation Intelligence Platform
By Mongoose
(96)4.6 out of 5
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Every conversation matters.™ Mongoose empowers higher ed institutions with AI-driven engagement solutions that help students, alumni, and staff connect meaningfully—at the right time, on the right

    Users
    No information available
    Industries
    • Higher Education
    • Education Management
    Market Segment
    • 56% Mid-Market
    • 23% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Mongoose Conversation Intelligence Platform Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    5
    Easy Communication
    4
    Automation
    2
    Simple
    2
    User-Friendly
    2
    Cons
    Missing Features
    2
    Chat Issues
    1
    Contact Management
    1
    Limited Templates
    1
    Message Management
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Mongoose Conversation Intelligence Platform features and usability ratings that predict user satisfaction
    9.8
    Has the product been a good partner in doing business?
    Average: 9.1
    8.6
    Reporting
    Average: 8.4
    7.8
    API Integration
    Average: 8.5
    8.8
    Automation
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Mongoose
    Year Founded
    2009
    HQ Location
    Orchard Park, New York
    Twitter
    @hellomongoose
    505 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    71 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Every conversation matters.™ Mongoose empowers higher ed institutions with AI-driven engagement solutions that help students, alumni, and staff connect meaningfully—at the right time, on the right

Users
No information available
Industries
  • Higher Education
  • Education Management
Market Segment
  • 56% Mid-Market
  • 23% Enterprise
Mongoose Conversation Intelligence Platform Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
5
Easy Communication
4
Automation
2
Simple
2
User-Friendly
2
Cons
Missing Features
2
Chat Issues
1
Contact Management
1
Limited Templates
1
Message Management
1
Mongoose Conversation Intelligence Platform features and usability ratings that predict user satisfaction
9.8
Has the product been a good partner in doing business?
Average: 9.1
8.6
Reporting
Average: 8.4
7.8
API Integration
Average: 8.5
8.8
Automation
Average: 8.8
Seller Details
Seller
Mongoose
Year Founded
2009
HQ Location
Orchard Park, New York
Twitter
@hellomongoose
505 Twitter followers
LinkedIn® Page
www.linkedin.com
71 employees on LinkedIn®
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