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Best ServiceNow Marketplace Apps - Page 3

Gauri Pawsey
GP
Researched and written by Gauri Pawsey

The ServiceNow Store apps category includes a diverse range of applications designed to extend the functionality of the ServiceNow platform. These apps cater to various industries and business needs, offering solutions that enhance compliance, streamline IT operations, improve customer service, and optimize asset management. By integrating seamlessly with ServiceNow, these applications provide specialized features such as automated regulatory updates, network security change management, system health monitoring, and privileged access control. They enable organizations to address specific challenges, improve operational efficiency, and ensure compliance with industry standards.

To qualify for inclusion in the ServiceNow Store Apps category, a product must:

Have features and use cases that do not fit into existing marketplace apps categories
Integrate seamlessly with the ServiceNow platform to enhance its core functionalities
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Featured ServiceNow Marketplace Apps At A Glance

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Best Free Software:
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Best Free Software:
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G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

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426 Listings in ServiceNow Store Apps Available
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Best Practice Engine
(12)4.8 out of 5
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Best Practice Engine (BPE) not only identifies your current deficiencies, it also allows you to monitor and control development activities to proactively improve the quality of your system and support

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 58% Enterprise
    • 42% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Best Practice Engine Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    2
    Automation
    1
    Ease of Use
    1
    Efficiency Optimization
    1
    Installation Ease
    1
    Cons
    Complexity
    1
    Lack of Customization
    1
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Best Practice Engine features and usability ratings that predict user satisfaction
    9.2
    Has the product been a good partner in doing business?
    Average: 8.9
    9.0
    ServiceNow Integration
    Average: 8.8
    8.3
    Ease of Setup
    Average: 8.7
    8.7
    Value
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Bravium Consulting
    Year Founded
    2010
    HQ Location
    Rockville, US
    Twitter
    @BraviumInfo
    63 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    63 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Best Practice Engine (BPE) not only identifies your current deficiencies, it also allows you to monitor and control development activities to proactively improve the quality of your system and support

Users
No information available
Industries
No information available
Market Segment
  • 58% Enterprise
  • 42% Mid-Market
Best Practice Engine Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
2
Automation
1
Ease of Use
1
Efficiency Optimization
1
Installation Ease
1
Cons
Complexity
1
Lack of Customization
1
View All Pros and Cons
Best Practice Engine features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 8.9
9.0
ServiceNow Integration
Average: 8.8
8.3
Ease of Setup
Average: 8.7
8.7
Value
Average: 8.8
Seller Details
Seller
Bravium Consulting
Year Founded
2010
HQ Location
Rockville, US
Twitter
@BraviumInfo
63 Twitter followers
LinkedIn® Page
www.linkedin.com
63 employees on LinkedIn®
WalkMe
(536)4.5 out of 5
Optimized for quick response
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    WalkMe, an SAP company, pioneered the world’s leading Digital Adoption Platform, helping organizations navigate the change brought on by technology across any application or system. Leveraging over a

    Users
    • Instructional Designer
    • Digital Adoption Specialist
    Industries
    • Computer Software
    • Financial Services
    Market Segment
    • 59% Enterprise
    • 28% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • WalkMe Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    88
    Helpful
    62
    Customer Support
    57
    Features
    47
    Training
    46
    Cons
    Learning Curve
    33
    Complexity
    22
    Steep Learning Curve
    17
    Delays
    16
    Limitations
    15
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • WalkMe features and usability ratings that predict user satisfaction
    8.9
    Has the product been a good partner in doing business?
    Average: 8.9
    10.0
    ServiceNow Integration
    Average: 8.8
    8.1
    Ease of Setup
    Average: 8.7
    9.8
    Value
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    SAP
    Company Website
    Year Founded
    1972
    HQ Location
    Walldorf
    Twitter
    @SAP
    297,344 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    138,451 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

WalkMe, an SAP company, pioneered the world’s leading Digital Adoption Platform, helping organizations navigate the change brought on by technology across any application or system. Leveraging over a

Users
  • Instructional Designer
  • Digital Adoption Specialist
Industries
  • Computer Software
  • Financial Services
Market Segment
  • 59% Enterprise
  • 28% Mid-Market
WalkMe Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
88
Helpful
62
Customer Support
57
Features
47
Training
46
Cons
Learning Curve
33
Complexity
22
Steep Learning Curve
17
Delays
16
Limitations
15
View All Pros and Cons
WalkMe features and usability ratings that predict user satisfaction
8.9
Has the product been a good partner in doing business?
Average: 8.9
10.0
ServiceNow Integration
Average: 8.8
8.1
Ease of Setup
Average: 8.7
9.8
Value
Average: 8.8
Seller Details
Seller
SAP
Company Website
Year Founded
1972
HQ Location
Walldorf
Twitter
@SAP
297,344 Twitter followers
LinkedIn® Page
www.linkedin.com
138,451 employees on LinkedIn®

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3CLogic Cloud Call Center
(48)4.4 out of 5
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    3CLogic transforms customer and employee experiences with its patented and award-winning AI-powered cloud contact center solutions purpose-built to enhance today's leading CRM and Customer Service Man

    Users
    No information available
    Industries
    • Information Technology and Services
    Market Segment
    • 42% Enterprise
    • 33% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • 3CLogic Cloud Call Center Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    11
    Helpful
    9
    Positive Experience
    9
    Efficiency
    8
    Ease of Use
    7
    Cons
    Limited Customization
    4
    Lack of Customization
    3
    Missing Features
    3
    Connection Issues
    2
    Dashboard Issues
    2
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • 3CLogic Cloud Call Center features and usability ratings that predict user satisfaction
    9.3
    Has the product been a good partner in doing business?
    Average: 8.9
    10.0
    ServiceNow Integration
    Average: 8.8
    8.4
    Ease of Setup
    Average: 8.7
    10.0
    Value
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    3CLogic
    Year Founded
    2005
    HQ Location
    Rockville, Maryland
    Twitter
    @3CLogic
    1,981 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    182 employees on LinkedIn®
    Phone
    800 350 8656
Product Description
How are these determined?Information
This description is provided by the seller.

3CLogic transforms customer and employee experiences with its patented and award-winning AI-powered cloud contact center solutions purpose-built to enhance today's leading CRM and Customer Service Man

Users
No information available
Industries
  • Information Technology and Services
Market Segment
  • 42% Enterprise
  • 33% Mid-Market
3CLogic Cloud Call Center Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
11
Helpful
9
Positive Experience
9
Efficiency
8
Ease of Use
7
Cons
Limited Customization
4
Lack of Customization
3
Missing Features
3
Connection Issues
2
Dashboard Issues
2
View All Pros and Cons
3CLogic Cloud Call Center features and usability ratings that predict user satisfaction
9.3
Has the product been a good partner in doing business?
Average: 8.9
10.0
ServiceNow Integration
Average: 8.8
8.4
Ease of Setup
Average: 8.7
10.0
Value
Average: 8.8
Seller Details
Seller
3CLogic
Year Founded
2005
HQ Location
Rockville, Maryland
Twitter
@3CLogic
1,981 Twitter followers
LinkedIn® Page
www.linkedin.com
182 employees on LinkedIn®
Phone
800 350 8656
AutomatePro
(32)4.7 out of 5
Optimized for quick response
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    AutomatePro is dedicated to enabling customers to realise the full potential of their ServiceNow investment with our suite of seven integrated Test Automation & DevOps solutions. AutomatePro sp

    Users
    No information available
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 44% Enterprise
    • 28% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • AutomatePro Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    10
    Automation
    7
    Time-saving
    4
    Automated Testing
    3
    Customer Support
    3
    Cons
    Integration Issues
    2
    Learning Curve
    2
    Limited Features
    2
    Missing Features
    2
    Complexity
    1
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • AutomatePro features and usability ratings that predict user satisfaction
    9.9
    Has the product been a good partner in doing business?
    Average: 8.9
    9.5
    ServiceNow Integration
    Average: 8.8
    9.0
    Ease of Setup
    Average: 8.7
    9.5
    Value
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    AutomatePro Ltd
    Company Website
    Year Founded
    2013
    HQ Location
    London, GB
    Twitter
    @autotestpro
    155 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    55 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

AutomatePro is dedicated to enabling customers to realise the full potential of their ServiceNow investment with our suite of seven integrated Test Automation & DevOps solutions. AutomatePro sp

Users
No information available
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 44% Enterprise
  • 28% Mid-Market
AutomatePro Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
10
Automation
7
Time-saving
4
Automated Testing
3
Customer Support
3
Cons
Integration Issues
2
Learning Curve
2
Limited Features
2
Missing Features
2
Complexity
1
View All Pros and Cons
AutomatePro features and usability ratings that predict user satisfaction
9.9
Has the product been a good partner in doing business?
Average: 8.9
9.5
ServiceNow Integration
Average: 8.8
9.0
Ease of Setup
Average: 8.7
9.5
Value
Average: 8.8
Seller Details
Seller
AutomatePro Ltd
Company Website
Year Founded
2013
HQ Location
London, GB
Twitter
@autotestpro
155 Twitter followers
LinkedIn® Page
www.linkedin.com
55 employees on LinkedIn®
Employee Self Service Portal and Catalog
(12)4.1 out of 5
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Focusing on the customer in this way changes IT. Rather than targeting discrete technical outcomes, focus shifts to end-to-end – going from customer request to outcome. The concept of a Service Owner

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 75% Enterprise
    • 17% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Employee Self Service Portal and Catalog features and usability ratings that predict user satisfaction
    8.3
    Has the product been a good partner in doing business?
    Average: 8.9
    8.9
    ServiceNow Integration
    Average: 8.8
    8.3
    Ease of Setup
    Average: 8.7
    8.9
    Value
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Evergreen Systems
    Year Founded
    1997
    HQ Location
    Leesburg, Virginia
    Twitter
    @Evergreen_Sys
    103 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    31 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Focusing on the customer in this way changes IT. Rather than targeting discrete technical outcomes, focus shifts to end-to-end – going from customer request to outcome. The concept of a Service Owner

Users
No information available
Industries
No information available
Market Segment
  • 75% Enterprise
  • 17% Mid-Market
Employee Self Service Portal and Catalog features and usability ratings that predict user satisfaction
8.3
Has the product been a good partner in doing business?
Average: 8.9
8.9
ServiceNow Integration
Average: 8.8
8.3
Ease of Setup
Average: 8.7
8.9
Value
Average: 8.8
Seller Details
Seller
Evergreen Systems
Year Founded
1997
HQ Location
Leesburg, Virginia
Twitter
@Evergreen_Sys
103 Twitter followers
LinkedIn® Page
www.linkedin.com
31 employees on LinkedIn®
Five9 Intelligent Cloud Contact Center Platform
(585)4.1 out of 5
Optimized for quick response
View top Consulting Services for Five9 Intelligent Cloud Contact Center Platform
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Founded in 2001 and headquartered in San Ramon, California, Five9 has evolved into a global CX leader with over 2,500 customers worldwide. As a pioneer in cloud contact center technology, Five9 serves

    Users
    • Customer Service Representative
    Industries
    • Consumer Services
    • Financial Services
    Market Segment
    • 56% Mid-Market
    • 24% Small-Business
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Five9 Intelligent Cloud Contact Center Platform is a tool for managing inbound and outbound customer interactions and supporting overall contact center operations.
    • Reviewers like the platform's user-friendly interface, robust reporting capabilities, and the ability to integrate with various systems, which enhances both agent productivity and customer satisfaction.
    • Users reported issues such as occasional glitches or connectivity disruptions, complex setup and customization processes, and limitations in certain features without customization.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Five9 Intelligent Cloud Contact Center Platform Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    122
    Customer Support
    90
    Helpful
    87
    Features
    77
    Efficiency
    59
    Cons
    Call Issues
    42
    Complexity
    35
    Missing Features
    35
    Technical Issues
    33
    Poor Customer Support
    30
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Five9 Intelligent Cloud Contact Center Platform features and usability ratings that predict user satisfaction
    8.6
    Has the product been a good partner in doing business?
    Average: 8.9
    9.0
    ServiceNow Integration
    Average: 8.8
    8.0
    Ease of Setup
    Average: 8.7
    9.8
    Value
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Five9
    Company Website
    Year Founded
    2001
    HQ Location
    San Ramon, CA
    Twitter
    @Five9
    14,845 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    2,968 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Founded in 2001 and headquartered in San Ramon, California, Five9 has evolved into a global CX leader with over 2,500 customers worldwide. As a pioneer in cloud contact center technology, Five9 serves

Users
  • Customer Service Representative
Industries
  • Consumer Services
  • Financial Services
Market Segment
  • 56% Mid-Market
  • 24% Small-Business
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Five9 Intelligent Cloud Contact Center Platform is a tool for managing inbound and outbound customer interactions and supporting overall contact center operations.
  • Reviewers like the platform's user-friendly interface, robust reporting capabilities, and the ability to integrate with various systems, which enhances both agent productivity and customer satisfaction.
  • Users reported issues such as occasional glitches or connectivity disruptions, complex setup and customization processes, and limitations in certain features without customization.
Five9 Intelligent Cloud Contact Center Platform Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
122
Customer Support
90
Helpful
87
Features
77
Efficiency
59
Cons
Call Issues
42
Complexity
35
Missing Features
35
Technical Issues
33
Poor Customer Support
30
View All Pros and Cons
Five9 Intelligent Cloud Contact Center Platform features and usability ratings that predict user satisfaction
8.6
Has the product been a good partner in doing business?
Average: 8.9
9.0
ServiceNow Integration
Average: 8.8
8.0
Ease of Setup
Average: 8.7
9.8
Value
Average: 8.8
Seller Details
Seller
Five9
Company Website
Year Founded
2001
HQ Location
San Ramon, CA
Twitter
@Five9
14,845 Twitter followers
LinkedIn® Page
www.linkedin.com
2,968 employees on LinkedIn®
Quality Clouds For Service Now
(11)4.6 out of 5
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Embed governance and best practices into your ServiceNow development workflow to build and release functionality quickly, securely, and with greater reliability, enabling your business to innovate and

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 55% Enterprise
    • 27% Small-Business
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Quality Clouds For Service Now features and usability ratings that predict user satisfaction
    9.7
    Has the product been a good partner in doing business?
    Average: 8.9
    9.4
    ServiceNow Integration
    Average: 8.8
    9.2
    Ease of Setup
    Average: 8.7
    10.0
    Value
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Quality Clouds Ltd
    Year Founded
    2015
    HQ Location
    London, England
    Twitter
    @QualityClouds
    402 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    42 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Embed governance and best practices into your ServiceNow development workflow to build and release functionality quickly, securely, and with greater reliability, enabling your business to innovate and

Users
No information available
Industries
No information available
Market Segment
  • 55% Enterprise
  • 27% Small-Business
Quality Clouds For Service Now features and usability ratings that predict user satisfaction
9.7
Has the product been a good partner in doing business?
Average: 8.9
9.4
ServiceNow Integration
Average: 8.8
9.2
Ease of Setup
Average: 8.7
10.0
Value
Average: 8.8
Seller Details
Seller
Quality Clouds Ltd
Year Founded
2015
HQ Location
London, England
Twitter
@QualityClouds
402 Twitter followers
LinkedIn® Page
www.linkedin.com
42 employees on LinkedIn®
VividCharts for ServiceNow
(16)4.7 out of 5
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Have you ever exported data from ServiceNow to an outside tool to create presentation quality reports? Have you been trying to find a way to tell stories with your ServiceNow data? Have you found your

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 50% Enterprise
    • 31% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • VividCharts for ServiceNow features and usability ratings that predict user satisfaction
    9.7
    Has the product been a good partner in doing business?
    Average: 8.9
    9.2
    ServiceNow Integration
    Average: 8.8
    8.1
    Ease of Setup
    Average: 8.7
    10.0
    Value
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    VividCharts
    Year Founded
    2018
    HQ Location
    Lexington, Kentucky
    Twitter
    @VividCharts
    359 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    11 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Have you ever exported data from ServiceNow to an outside tool to create presentation quality reports? Have you been trying to find a way to tell stories with your ServiceNow data? Have you found your

Users
No information available
Industries
No information available
Market Segment
  • 50% Enterprise
  • 31% Mid-Market
VividCharts for ServiceNow features and usability ratings that predict user satisfaction
9.7
Has the product been a good partner in doing business?
Average: 8.9
9.2
ServiceNow Integration
Average: 8.8
8.1
Ease of Setup
Average: 8.7
10.0
Value
Average: 8.8
Seller Details
Seller
VividCharts
Year Founded
2018
HQ Location
Lexington, Kentucky
Twitter
@VividCharts
359 Twitter followers
LinkedIn® Page
www.linkedin.com
11 employees on LinkedIn®
CheckList Pro
(11)4.5 out of 5
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    TyGR LLC is a Specialist Level ServiceNow Technology Partner (formerly known as "Bronze" Level). TyGR's certified ServiceNow professional services staff include Solution Architects, Program Manager

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 36% Mid-Market
    • 36% Small-Business
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • CheckList Pro features and usability ratings that predict user satisfaction
    7.5
    Has the product been a good partner in doing business?
    Average: 8.9
    8.8
    ServiceNow Integration
    Average: 8.8
    8.3
    Ease of Setup
    Average: 8.7
    8.6
    Value
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    TyGR
    Year Founded
    2017
    HQ Location
    Germantown, Maryland
    LinkedIn® Page
    www.linkedin.com
    4 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

TyGR LLC is a Specialist Level ServiceNow Technology Partner (formerly known as "Bronze" Level). TyGR's certified ServiceNow professional services staff include Solution Architects, Program Manager

Users
No information available
Industries
No information available
Market Segment
  • 36% Mid-Market
  • 36% Small-Business
CheckList Pro features and usability ratings that predict user satisfaction
7.5
Has the product been a good partner in doing business?
Average: 8.9
8.8
ServiceNow Integration
Average: 8.8
8.3
Ease of Setup
Average: 8.7
8.6
Value
Average: 8.8
Seller Details
Seller
TyGR
Year Founded
2017
HQ Location
Germantown, Maryland
LinkedIn® Page
www.linkedin.com
4 employees on LinkedIn®
Glance
(24)4.5 out of 5
Save to My Lists
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Glance lets your sales rep, service rep, or trainer join the customer on your site or app, see their screen, and provide hands-on, personal guidance through highlighting, gesturing and more. Glanc

    Users
    No information available
    Industries
    • Information Technology and Services
    Market Segment
    • 63% Mid-Market
    • 29% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Glance Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    1
    Cons
    This product has not yet received any negative sentiments.
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Glance features and usability ratings that predict user satisfaction
    10.0
    Has the product been a good partner in doing business?
    Average: 8.9
    10.0
    ServiceNow Integration
    Average: 8.8
    9.7
    Ease of Setup
    Average: 8.7
    9.2
    Value
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Glance
    Year Founded
    2000
    HQ Location
    Wakefield, MA
    Twitter
    @glancenetworks
    2,164 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    81 employees on LinkedIn®
    Phone
    1-888-945-2623
Product Description
How are these determined?Information
This description is provided by the seller.

Glance lets your sales rep, service rep, or trainer join the customer on your site or app, see their screen, and provide hands-on, personal guidance through highlighting, gesturing and more. Glanc

Users
No information available
Industries
  • Information Technology and Services
Market Segment
  • 63% Mid-Market
  • 29% Enterprise
Glance Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
1
Cons
This product has not yet received any negative sentiments.
View All Pros and Cons
Glance features and usability ratings that predict user satisfaction
10.0
Has the product been a good partner in doing business?
Average: 8.9
10.0
ServiceNow Integration
Average: 8.8
9.7
Ease of Setup
Average: 8.7
9.2
Value
Average: 8.8
Seller Details
Seller
Glance
Year Founded
2000
HQ Location
Wakefield, MA
Twitter
@glancenetworks
2,164 Twitter followers
LinkedIn® Page
www.linkedin.com
81 employees on LinkedIn®
Phone
1-888-945-2623
Cisco Finesse Plugin
(10)3.9 out of 5
Save to My Lists
Entry Level Price:$365 10-49
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Cloverhound's seamless integration lets you run your Cisco Finesse agents fully embedded within ServiceNow.

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 60% Enterprise
    • 30% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Cisco Finesse Plugin features and usability ratings that predict user satisfaction
    6.7
    Has the product been a good partner in doing business?
    Average: 8.9
    8.3
    ServiceNow Integration
    Average: 8.8
    8.3
    Ease of Setup
    Average: 8.7
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Cloverhound
    Year Founded
    2013
    HQ Location
    Charlotte, North Carolina
    Twitter
    @cloverhound
    338 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    44 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Cloverhound's seamless integration lets you run your Cisco Finesse agents fully embedded within ServiceNow.

Users
No information available
Industries
No information available
Market Segment
  • 60% Enterprise
  • 30% Mid-Market
Cisco Finesse Plugin features and usability ratings that predict user satisfaction
6.7
Has the product been a good partner in doing business?
Average: 8.9
8.3
ServiceNow Integration
Average: 8.8
8.3
Ease of Setup
Average: 8.7
0.0
No information available
Seller Details
Seller
Cloverhound
Year Founded
2013
HQ Location
Charlotte, North Carolina
Twitter
@cloverhound
338 Twitter followers
LinkedIn® Page
www.linkedin.com
44 employees on LinkedIn®
Nuvolo Connected Workplace
(12)4.1 out of 5
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Nuvolo is a modern, Connected Workplace solution, Built on NOW™. Manage people, places, and assets on one platform, unlocking collaboration and advanced reporting across your organization. By exten

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 83% Enterprise
    • 8% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Nuvolo Connected Workplace features and usability ratings that predict user satisfaction
    9.4
    Has the product been a good partner in doing business?
    Average: 8.9
    0.0
    No information available
    8.1
    Ease of Setup
    Average: 8.7
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Nuvolo
    Year Founded
    2013
    HQ Location
    Wellesley , US
    Twitter
    @Nuvolo
    6 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    324 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Nuvolo is a modern, Connected Workplace solution, Built on NOW™. Manage people, places, and assets on one platform, unlocking collaboration and advanced reporting across your organization. By exten

Users
No information available
Industries
No information available
Market Segment
  • 83% Enterprise
  • 8% Mid-Market
Nuvolo Connected Workplace features and usability ratings that predict user satisfaction
9.4
Has the product been a good partner in doing business?
Average: 8.9
0.0
No information available
8.1
Ease of Setup
Average: 8.7
0.0
No information available
Seller Details
Seller
Nuvolo
Year Founded
2013
HQ Location
Wellesley , US
Twitter
@Nuvolo
6 Twitter followers
LinkedIn® Page
www.linkedin.com
324 employees on LinkedIn®
OpenStack Cloud Management
(11)4.0 out of 5
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Intelibliss Cloud Management solution is a true Hybrid Cloud Platform that enables provisioning and lifecycle management of IT Infrastructure across all major public and private cloud providers.

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 45% Enterprise
    • 36% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • OpenStack Cloud Management Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Innovation
    2
    Automation
    1
    Customer Support
    1
    Ease of Use
    1
    Easy Integrations
    1
    Cons
    Complexity
    2
    Integration Issues
    1
    Lack of Customization
    1
    Update Issues
    1
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • OpenStack Cloud Management features and usability ratings that predict user satisfaction
    8.3
    Has the product been a good partner in doing business?
    Average: 8.9
    6.9
    ServiceNow Integration
    Average: 8.8
    6.1
    Ease of Setup
    Average: 8.7
    7.8
    Value
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Intelibliss Ltd
    HQ Location
    N/A
    Twitter
    @intelibliss
    4 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    8 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Intelibliss Cloud Management solution is a true Hybrid Cloud Platform that enables provisioning and lifecycle management of IT Infrastructure across all major public and private cloud providers.

Users
No information available
Industries
No information available
Market Segment
  • 45% Enterprise
  • 36% Mid-Market
OpenStack Cloud Management Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Innovation
2
Automation
1
Customer Support
1
Ease of Use
1
Easy Integrations
1
Cons
Complexity
2
Integration Issues
1
Lack of Customization
1
Update Issues
1
View All Pros and Cons
OpenStack Cloud Management features and usability ratings that predict user satisfaction
8.3
Has the product been a good partner in doing business?
Average: 8.9
6.9
ServiceNow Integration
Average: 8.8
6.1
Ease of Setup
Average: 8.7
7.8
Value
Average: 8.8
Seller Details
Seller
Intelibliss Ltd
HQ Location
N/A
Twitter
@intelibliss
4 Twitter followers
LinkedIn® Page
www.linkedin.com
8 employees on LinkedIn®
AT&T eBonding
(11)3.8 out of 5
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Business-to-business network integration automates transactions for increased accuracy and efficiency.

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 55% Enterprise
    • 27% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • AT&T eBonding features and usability ratings that predict user satisfaction
    0.0
    No information available
    8.9
    ServiceNow Integration
    Average: 8.8
    0.0
    No information available
    8.3
    Value
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    AT&T Inc.
    Year Founded
    1876
    HQ Location
    Dallas, TX
    Twitter
    @ATT
    880,983 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    178,075 employees on LinkedIn®
    Ownership
    NYSE: T
Product Description
How are these determined?Information
This description is provided by the seller.

Business-to-business network integration automates transactions for increased accuracy and efficiency.

Users
No information available
Industries
No information available
Market Segment
  • 55% Enterprise
  • 27% Mid-Market
AT&T eBonding features and usability ratings that predict user satisfaction
0.0
No information available
8.9
ServiceNow Integration
Average: 8.8
0.0
No information available
8.3
Value
Average: 8.8
Seller Details
Seller
AT&T Inc.
Year Founded
1876
HQ Location
Dallas, TX
Twitter
@ATT
880,983 Twitter followers
LinkedIn® Page
www.linkedin.com
178,075 employees on LinkedIn®
Ownership
NYSE: T
Fortra VM
(71)4.3 out of 5
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Fortra Vulnerability Management (Fortra VM™), a Digital Defense product (under the Fortra umbrella), offering the industry’s most comprehensive, accurate, and user-friendly SaaS vulnerability manageme

    Users
    No information available
    Industries
    • Financial Services
    • Banking
    Market Segment
    • 45% Mid-Market
    • 35% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Fortra VM Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Reliability
    2
    Customer Support
    1
    Data Security
    1
    Ease of Use
    1
    Incident Management
    1
    Cons
    This product has not yet received any negative sentiments.
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Fortra VM features and usability ratings that predict user satisfaction
    9.1
    Has the product been a good partner in doing business?
    Average: 8.9
    7.5
    ServiceNow Integration
    Average: 8.8
    9.0
    Ease of Setup
    Average: 8.7
    7.5
    Value
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Fortra
    Year Founded
    1982
    HQ Location
    Eden Prairie, Minnesota
    Twitter
    @fortraofficial
    2,570 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,694 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Fortra Vulnerability Management (Fortra VM™), a Digital Defense product (under the Fortra umbrella), offering the industry’s most comprehensive, accurate, and user-friendly SaaS vulnerability manageme

Users
No information available
Industries
  • Financial Services
  • Banking
Market Segment
  • 45% Mid-Market
  • 35% Small-Business
Fortra VM Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Reliability
2
Customer Support
1
Data Security
1
Ease of Use
1
Incident Management
1
Cons
This product has not yet received any negative sentiments.
View All Pros and Cons
Fortra VM features and usability ratings that predict user satisfaction
9.1
Has the product been a good partner in doing business?
Average: 8.9
7.5
ServiceNow Integration
Average: 8.8
9.0
Ease of Setup
Average: 8.7
7.5
Value
Average: 8.8
Seller Details
Seller
Fortra
Year Founded
1982
HQ Location
Eden Prairie, Minnesota
Twitter
@fortraofficial
2,570 Twitter followers
LinkedIn® Page
www.linkedin.com
1,694 employees on LinkedIn®
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