Best Enterprise Robotic Process Automation (RPA) Software

How Many Robotic Process Automation (RPA) Software Products Does G2 Track?

Total Products under this Category: 314

Category Stats (Nov 2026)

  • Average Rating: 4.53/5 (↑0.01 vs Oct 2026) The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: Browserless (+9.81%) - Among all products in this category, Browserless recorded the largest rating increase compared to last month

Last updated: November 01, 2026

How Does G2 Rank Robotic Process Automation (RPA) Software Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 25,500+ Authentic Reviews
  • 314+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for Robotic Process Automation (RPA) Software

G2 Grid® for Robotic Process Automation (RPA) Software plotting products by satisfaction and market presence

Highlighted products: UiPath Agentic Automation, Automation Anywhere Agentic Process Automation, Microsoft Power Automate, IBM Robotic Process Automation (RPA), NewgenONE Digital Transformation Platform, Pega Platform, Appian, and ServiceNow Workflow Data Fabric.

Underlying data: [Grid® JSON](https://www.g2.com/categories/robotic-process-automation-rpa/grids.json?focus%5B%5D=uipath-agentic-automation&focus%5B%5D=automation-anywhere-agentic-process-automation&focus%5B%5D=microsoft-power-automate&focus%5B%5D=ibm-robotic-process-automation-rpa&focus%5B%5D=newgenone-digital-transformation-platform&focus%5B%5D=pega-platform&focus%5B%5D=appian&focus%5B%5D=servicenow-workflow-data-fabric&segment=enterprise)

UiPath Agentic Automation

UiPath (NYSE: PATH) is a global leader in agentic automation, empowering enterprises to harness the full potential of AI agents to autonomously execute and optimize complex business processes. The UiPath Platform™ uniquely combines controlled agency, developer flexibility, and seamless integration to help organizations scale agentic automation safely and confidently. Committed to security, governance, and interoperability, UiPath supports enterprises as they transition into a future where automation delivers on the full potential of AI to transform industries. For more information, visit www.uipath.com. Agentic testing is an AI-powered approach to software quality assurance that leverages autonomous agents to generate, execute, and evolve tests across the entire testing lifecycle. By partnering intelligent agents with human testers, agentic testing dramatically increases test coverage, accelerates release cycles, improves system resilience, and enables continuous testing at enterprise scale. It empowers teams to shift from manual, reactive testing to proactive, scalable quality engineering—driving faster innovation with higher confidence.

Average Rating: 4.6/5.0

Total Reviews: 6,285

How Do G2 Users Rate UiPath Agentic Automation?

  • Visual Editor: 9.1/10 (Category avg: 8.6/10)
  • Quality of Support: 8.8/10 (Category avg: 9.1/10)
  • Custom Automation: 8.9/10 (Category avg: 8.8/10)
  • Collaboration: 8.9/10 (Category avg: 8.7/10)

Who Is the Company Behind UiPath Agentic Automation?

  • Seller: UiPath
  • Company Website:
  • Year Founded: 2005
  • HQ Location: New York
  • LinkedIn® Page: www.linkedin.com
    5,142 employees on LinkedIn®
  • Ownership: NYSE: PATH

Who Uses This Product?

  • Who Uses This: RPA Developer, Software Engineer
  • Top Industries: Information Technology and Services, Computer Software
  • Company Size: 51% Large, 28% Medium

What Do G2 Reviewers Say About UiPath Agentic Automation?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the versatile automation capabilities of UiPath, making it useful across various industries.
  • Users value the ease of use of UiPath Agentic Automation, facilitating seamless automation across various applications.
  • Users value the straightforward automation capabilities of UiPath Agentic Automation, noting its ease of use and security features.
  • Users benefit from the automation ease of UiPath Agentic Automation, enhancing productivity and simplifying test cycles significantly.
  • Users highlight the efficiency of UiPath Agentic Automation, streamlining automation processes and enhancing workflow management.
Cons
  • Users find the licensing costs expensive and difficult to anticipate, complicating budget management for UiPath Agentic Automation.
  • Users find the learning curve steep, especially with challenging content like the Orchestra videos and licensing issues.
  • Users find the complexity of the RPA platform overwhelming, highlighting the need for more intuitive features and upgrades.
  • Users find the missing features in UiPath, such as modern folder access, hinder their overall experience.
  • Users express concerns about the high cost of UiPath licenses, particularly in comparison to Power Automate.

What Are Recent G2 Reviews of UiPath Agentic Automation?

What Are G2 Users Discussing About UiPath Agentic Automation?

Automation Anywhere Agentic Process Automation

Automation Anywhere Agentic Process Automation (APA) is an enterprise platform that orchestrates AI agents, RPA bots, APIs, documents, and human expertise as a single governed system of work. APA transforms what is possible with automation — orchestrating every instrument of work across every system, with execution grounded in process expertise, and end-to-end process governance across every agent, every step, and every decision. It turns individual capabilities into compounded business transformation. With the APA platform, you can optimize what already runs your business and expand into what has never been feasible before. What's inside the platform Process Reasoning Engine (PRE) — the decision layer. Goal-driven AI agents plan, act, adapt, and self-correct in real time as conditions change. Mozart Orchestrator — a unified composer that manages decisions, dependencies, context, and exceptions across agents, automations, documents, and APIs. AI Agent Studio — a low-code workspace for building AI agents on foundational models from Amazon Bedrock, Google Vertex AI, Azure OpenAI, OpenAI, and others. Automator AI — generative AI–powered automation development across any application, cloud or on-premises. Document Automation — processes unstructured documents at over 95% accuracy, and 5x faster with Cloud Extraction Service for large-scale extraction. Process Discovery — surfaces bottlenecks and identifies what to automate next. Automation Co-Pilot — triggers multi-step agentic workflows in natural language, inside the applications teams already use. Governance built in, not bolted on Every agent, action, and decision runs inside enterprise controls: fine-grained role-based access control (RBAC), AES-256 encryption at rest, TLS in transit, native audit logs with SIEM integration, and human-in-the-loop oversight. Automation Anywhere maintains SOC 1 Type 2, SOC 2 Type 2, ISO 27001, ISO 22301, and HITRUST certifications, and supports GDPR compliance. Proven in production 1,500+ live APA deployments, 400M+ automations run per year, and 1.8M+ unique AI agent executions across 26 global regions. Bancolombia — 1,300% ROI in the first year and a 50% increase in customer service efficiency JBS — $1M and 125,000 hours saved in IT Granite Telecom — $635,000 in monthly savings and 15,000 hours saved per month Ricoh — 500 days of operational time saved per month SoftBank Corp. — 85% reduction in recruitment hours Who it's for Enterprise operations, IT, finance, HR, customer service, and shared services teams in banking, insurance, healthcare, life sciences, manufacturing, telecommunications, and the public sector — wherever complex, cross-system work has to run reliably and be governed. Learn more at https://www.automationanywhere.com.

Average Rating: 4.5/5.0

Total Reviews: 4,181

How Do G2 Users Rate Automation Anywhere Agentic Process Automation?

  • Visual Editor: 8.7/10 (Category avg: 8.6/10)
  • Quality of Support: 8.7/10 (Category avg: 9.1/10)
  • Custom Automation: 8.6/10 (Category avg: 8.8/10)
  • Collaboration: 8.6/10 (Category avg: 8.7/10)

Who Is the Company Behind Automation Anywhere Agentic Process Automation?

  • Seller: Automation Anywhere
  • Company Website:
  • Year Founded: 2003
  • HQ Location: San Jose, CA
  • LinkedIn® Page: www.linkedin.com
    2,327 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: RPA Developer, Software Engineer
  • Top Industries: Information Technology and Services, Computer Software
  • Company Size: 58% Large, 23% Medium

What Do G2 Reviewers Say About Automation Anywhere Agentic Process Automation?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use in Automation Anywhere, highlighting its intuitive interface and helpful features for automation.
  • Users appreciate the ease of use of Automation Anywhere, highlighting its intuitive interface and reliable automation capabilities.
  • Users value the efficiency of Automation Anywhere, noting significant reductions in manual work and boosted productivity.
  • Users value the automation ease of Automation Anywhere, noting its user-friendly features that simplify bot creation and management.
  • Users highly value the intuitive interface of Automation Anywhere, which simplifies bot creation and enhances productivity.
Cons
  • Users feel that the pricing of Automation Anywhere can be expensive, limiting accessibility for smaller teams and startups.
  • Users find a steep learning curve in Automation Anywhere, complicating onboarding and impacting initial setup and debugging.
  • Users note a lack of information in solutions, which can hinder the overall effectiveness of Automation Anywhere.
  • Users often face software bugs that hinder smooth operation and complicate bot deployment and debugging processes.
  • Users experience challenges with bot issues, including complex UI and slow performance during automation processes.

What Are Recent G2 Reviews of Automation Anywhere Agentic Process Automation?

What Are G2 Users Discussing About Automation Anywhere Agentic Process Automation?

Microsoft Power Automate

Optimize business processes across your organization with a cloud-first, comprehensive automation platform, powered by low-code and AI. Modernize and integrate operations at scale, maintain visibility and control with enterprise-grade governance, monitor and protect your data, and continuously improve with process insights.

Average Rating: 4.4/5.0

Total Reviews: 1,042

How Do G2 Users Rate Microsoft Power Automate?

  • Visual Editor: 8.3/10 (Category avg: 8.6/10)
  • Quality of Support: 8.1/10 (Category avg: 9.1/10)
  • Custom Automation: 8.1/10 (Category avg: 8.8/10)
  • Collaboration: 8.0/10 (Category avg: 8.7/10)

Who Is the Company Behind Microsoft Power Automate?

  • Seller: Microsoft
  • Year Founded: 1975
  • HQ Location: Redmond, Washington
  • LinkedIn® Page: www.linkedin.com
    232,750 employees on LinkedIn®
  • Ownership: MSFT
  • Phone: +1 (877) 276-2464

Who Uses This Product?

  • Who Uses This: Software Engineer, RPA Developer
  • Top Industries: Information Technology and Services, Computer Software
  • Company Size: 34% Medium, 33% Large

What Do G2 Reviewers Say About Microsoft Power Automate?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of setup with Microsoft Power Automate, enhancing efficiency in managing workflows and data transfers.
  • Users value the streamlined automation in Microsoft Power Automate, enhancing efficiency and reducing manual workloads significantly.
  • Users enjoy the easy integrations with various software, enhancing data transfer and workflow management seamlessly.
  • Users value the extensive integrations of Microsoft Power Automate, enhancing seamless connectivity across various platforms and applications.
  • Users value the efficiency of process automation in Power Automate, streamlining workflows and enhancing productivity effortlessly.
Cons
  • Users find the complexity of Microsoft Power Automate challenging, making maintenance and troubleshooting difficult for intricate workflows.
  • Users often experience slow performance with Power Automate, particularly when managing complex workflows with many actions.
  • Users find bugs and debugging challenges in Power Automate frustrating, impacting their ability to manage complex workflows effectively.
  • Users find the pricing model confusing, especially when needing advanced flows and premium connectors, which can be costly.
  • Users face software bugs that lead to frustrating debugging and vague error messages, complicating flow management.

What Are Recent G2 Reviews of Microsoft Power Automate?

What Are G2 Users Discussing About Microsoft Power Automate?

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IBM Robotic Process Automation (RPA)

IBM’s market-leading, AI-powered IBM® Robotic Process Automation (RPA) technology is a complete task automation software that enables clients to automate more of their time-consuming, tedious and repetitive work. To help clients get started quickly and automate more business and IT processes at scale, as the demands of their business grow, IBM RPA offers simple licensing and deployment options. Software robots, or bots, can act on AI insights to complete tasks with no lag time and enable you to achieve digital transformation.

Average Rating: 4.7/5.0

Total Reviews: 271

How Do G2 Users Rate IBM Robotic Process Automation (RPA)?

  • Visual Editor: 9.1/10 (Category avg: 8.6/10)
  • Quality of Support: 9.2/10 (Category avg: 9.1/10)
  • Custom Automation: 9.1/10 (Category avg: 8.8/10)
  • Collaboration: 8.9/10 (Category avg: 8.7/10)

Who Is the Company Behind IBM Robotic Process Automation (RPA)?

  • Seller: IBM
  • Year Founded: 1911
  • HQ Location: Armonk, New York, United States
  • LinkedIn® Page: www.linkedin.com
    344,328 employees on LinkedIn®
  • Ownership: SWX:IBM
  • Phone: 1-866-277-7488

Who Uses This Product?

  • Who Uses This: Developer, Software Engineer
  • Top Industries: Information Technology and Services, Telecommunications
  • Company Size: 42% Small, 37% Medium

What Do G2 Reviewers Say About IBM Robotic Process Automation (RPA)?

AI-generated summary from verified user reviews

Pros
  • Users find ease of use in defining processes and integrating chatbots with IBM RPA, enhancing workflow efficiency.
  • Users love the easy chatbot integration feature of IBM RPA, enhancing workflow efficiency and customer support accuracy.
  • Users find it easy to define processes with process simplification, enhancing their automation experience with IBM RPA.
  • Users value the easy integration of chatbots in IBM RPA, enhancing efficiency and accuracy in customer support tasks.
Cons
  • Users find the difficult setup of IBM Robotic Process Automation cumbersome, especially with multiple third-party integrations.

What Are Recent G2 Reviews of IBM Robotic Process Automation (RPA)?

What Are G2 Users Discussing About IBM Robotic Process Automation (RPA)?

NewgenONE

Transform your business with NewgenONE, an intelligent enterprise orchestration platform, featuring a suite of cutting-edge technologies—from task automation to mission-critical, content-rich applications and advanced workflow orchestration. Effortlessly integrate your existing systems and devices into a seamless ecosystem that ensures personalized, efficient experiences across the board. Build powerful applications at lightning speed with NewgenONE, a completely native low-code platform. Enjoy seamless scalability, robust security, and built-in governance and compliance, all while accelerating automation across your enterprise. Automate thousands of enterprise-wide processes and stay ahead of the competition with rapid, innovative solutions.

Average Rating: 4.5/5.0

Total Reviews: 89

How Do G2 Users Rate NewgenONE?

  • Visual Editor: 8.7/10 (Category avg: 8.6/10)
  • Quality of Support: 8.4/10 (Category avg: 9.1/10)
  • Custom Automation: 9.4/10 (Category avg: 8.8/10)
  • Collaboration: 9.0/10 (Category avg: 8.7/10)

Who Is the Company Behind NewgenONE?

  • Seller: Newgen
  • Year Founded: 1992
  • HQ Location: Mclean, VA
  • LinkedIn® Page: www.linkedin.com
    5,434 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Banking, Financial Services
  • Company Size: 59% Large, 22% Medium

What Do G2 Reviewers Say About NewgenONE?

AI-generated summary from verified user reviews

Pros
  • Users value the end-to-end automation of NewgenONE, enabling seamless processes without extensive technical skills.
  • Users appreciate the end-to-end automation of NewgenONE, enhancing efficiency without requiring technical expertise.
  • Users value the comprehensive end-to-end automation features of NewgenONE, enhancing efficiency without requiring technical skills.
  • Users value the end-to-end automation features of NewgenONE, facilitating seamless digital transformation without requiring extensive technical knowledge.
  • Users value the easy-to-use cloud services of NewgenONE, enabling efficient automation and user management without technical skills.
Cons
  • Users face numerous bug issues that complicate setup and hinder the effectiveness of the NewgenONE platform.
  • Users frequently face numerous bugs and complicated setup processes that hinder their overall experience with NewgenONE.
  • Users find the setup process complicated, citing many bugs that hinder their experience with NewgenONE.
  • Users find the complex setup process challenging, with numerous bugs complicating the initial experience.
  • Users face difficult configuration challenges, particularly with setup and bugs that hinder smooth implementation.

What Are Recent G2 Reviews of NewgenONE?

What Are G2 Users Discussing About NewgenONE?

Pega Platform

Pega is a powerful low-code platform that builds agility into the world’s leading organizations so they can adapt to change. Clients use our AI-powered decisioning and workflow automation to solve their most pressing business challenges – from personalizing engagement to automating service to streamlining operations. Since 1983, we’ve built our scalable and flexible architecture to help people focus on what matters most, so they can meet today’s customer demands while continuously transforming for tomorrow. Experience the simplicity and power of the Pega Platform today: https://www.pega.com/platform-guided-tour

Average Rating: 4.2/5.0

Total Reviews: 199

How Do G2 Users Rate Pega Platform?

  • Visual Editor: 8.5/10 (Category avg: 8.6/10)
  • Quality of Support: 8.2/10 (Category avg: 9.1/10)
  • Custom Automation: 8.9/10 (Category avg: 8.8/10)
  • Collaboration: 9.2/10 (Category avg: 8.7/10)

Who Is the Company Behind Pega Platform?

  • Seller: Pegasystems
  • Year Founded: 1983
  • HQ Location: Cambridge, MA
  • LinkedIn® Page: www.linkedin.com
    5,547 employees on LinkedIn®
  • Ownership: NASDAQ:PEGA
  • Phone: +1 (617) 374 9600

Who Uses This Product?

  • Who Uses This: Senior Software Engineer, Consultant
  • Top Industries: Information Technology and Services, Banking
  • Company Size: 68% Large, 20% Medium

What Do G2 Reviewers Say About Pega Platform?

AI-generated summary from verified user reviews

Pros
  • Users value the helpful customer support, enhancing their experience and facilitating integration with existing systems.
  • Users value the automation of complicated processes in Pega Platform, enhancing efficiency without the need for coding.
  • Users appreciate the ease of use of Pega Platform, allowing automation and integration without extensive coding knowledge.
  • Users value the easy integration and user-friendly interface of Pega Platform, enabling non-developers to enhance operations.
  • Users value the seamless integrations of Pega Platform for effective data handling and system orchestration.
Cons
  • Users face strict customization limitations in Pega Platform, hindering the ability to create desired user interfaces.
  • Users face limited features in Pega Platform, making customization challenging and restricting desired UI designs.
  • Users find the interface outdated, making customization difficult and leading to a frustrating user experience.
  • Users struggle with poor interface design, feeling restricted by stringent customization and outdated UI elements in Pega Platform.
  • Users are frustrated with the poor UI of Pega Platform, feeling constrained by strict customization limitations.

What Are Recent G2 Reviews of Pega Platform?

What Are G2 Users Discussing About Pega Platform?

Appian

Appian is an enterprise AI process automation platform that helps organizations orchestrate, automate, and transform complex end-to-end workflows. The platform connects AI models, enterprise systems, data sources, digital workers, and human teams to accelerate operations, reduce operational costs, and manage enterprise risk. Built primarily for large enterprises and government entities, Appian supports mission-critical applications across core business functions like financial services, insurance, pharmaceuticals, and public sector operations. Key Features and Capabilities Deterministic Process Orchestration: Provides a structured workflow layer that coordinates AI agents, automated rules, legacy systems, and human workers to ensure predictable and reliable execution of enterprise tasks. Data Fabric Technology: Unifies enterprise data across disparate systems into a virtualized data model without needing to migrate or replicate underlying databases, delivering real-time operational context to AI agents and end users. Enterprise AI Control & Governance: Incorporates built-in guardrails, full auditability, and monitoring tools to maintain policy compliance, enforce row-level security, and eliminate unauthorized actions. Spec-Driven Development: Combines visual process modeling with AI-assisted application creation, allowing business analysts and developers to collaborate on visual plans and deploy applications with pre-configured scalability and high availability. Flexible AI Deployment: Supports a portfolio approach to digital workers by integrating native AI features, external frontier models, and traditional automation tools like business rules and Robotic Process Automation (RPA). By operating as an agility layer over existing legacy systems, the platform enables organizations to modernize operational software without undergoing disruptive core replacements. Built-in process intelligence allows teams to continually monitor performance metrics, pinpoint workflow bottlenecks, and optimize overall business efficiency.

Average Rating: 4.5/5.0

Total Reviews: 463

How Do G2 Users Rate Appian?

  • Visual Editor: 8.6/10 (Category avg: 8.6/10)
  • Quality of Support: 8.5/10 (Category avg: 9.1/10)
  • Custom Automation: 8.3/10 (Category avg: 8.8/10)
  • Collaboration: 8.6/10 (Category avg: 8.7/10)

Who Is the Company Behind Appian?

  • Seller: Appian
  • Company Website:
  • Year Founded: 1999
  • HQ Location: McLean, Virginia
  • LinkedIn® Page: www.linkedin.com
    2,652 employees on LinkedIn®
  • Ownership: NASDAQ:APPN

Who Uses This Product?

  • Who Uses This: Manager, Consultant
  • Top Industries: Financial Services, Banking
  • Company Size: 55% Large, 28% Medium

What Do G2 Reviewers Say About Appian?

AI-generated summary from verified user reviews

Pros
  • Users find Appian's ease of use exceptional, enhancing application delivery and process adaptation with AI-driven features.
  • Users value the built-in automation of Appian, enhancing efficiency and simplifying complex business process management.
  • Users value the easy application building in Appian, appreciating its AI features and support for rapid deployment.
  • Users value the advanced AI integration in Appian, enhancing efficiency and simplifying process orchestration effectively.
  • Users appreciate the advanced AI integration in Appian, enhancing productivity with its low-code platform and features.
Cons
  • Users feel Appian has limited features for customization, leading to frustrations with interface design and branding.
  • Users find the licensing costs for Appian to be high, which may deter smaller teams from using it.
  • Users find Appian's limited flexibility restricts custom UI design and complex logic, requiring specific expertise for deep customization.
  • Users find the complexity of Appian frustrating, particularly with customization and debugging challenges affecting usability.
  • Users find the limited customization of Appian frustrating, especially for tailored UI and complex requirements.

What Are Recent G2 Reviews of Appian?

What Are G2 Users Discussing About Appian?

ServiceNow Workflow Data Fabric

Workflow Data Fabric is the AI‑ready data foundation of the ServiceNow AI Platform. It connects to any data—structured, unstructured, and streaming—contextualizes it with business meaning and governance, and controls it with lineage and policies so employees and AI agents can confidently act on real‑time information to prevent disruptions, resolve requests faster, and optimize operations—all on one platform. How Workflow Data Fabric turns data into instant action Connect Unify data from systems like Salesforce, SAP, Workday, data lakes, and event streams in real time without duplication or fragile point‑to‑point integrations. With Zero Copy Connectors, Stream Connect, External Content Connectors, and Integration Hub, Workflow Data Fabric simplifies architecture and cuts integration cost and time. Contextualize Give data business meaning and make it trustworthy with an active Data Catalog, embedded governance, and lineage. Use Knowledge Graph to map relationships (e.g., customers, assets, orders) so AI agents and workflows understand context and make accurate decisions in the flow of work. Control Apply policies, permissions, and compliance guards across connected sources so the right people and AI agents access the right data, at the right time, with full auditability and traceability—no more shadow copies or opaque pipelines.

Average Rating: 4.3/5.0

Total Reviews: 153

How Do G2 Users Rate ServiceNow Workflow Data Fabric?

  • Visual Editor: 8.7/10 (Category avg: 8.6/10)
  • Quality of Support: 8.5/10 (Category avg: 9.1/10)
  • Custom Automation: 8.9/10 (Category avg: 8.8/10)
  • Collaboration: 8.7/10 (Category avg: 8.7/10)

Who Is the Company Behind ServiceNow Workflow Data Fabric?

  • Seller: ServiceNow
  • Company Website:
  • Year Founded: 2004
  • HQ Location: Santa Clara, CA
  • LinkedIn® Page: www.linkedin.com
    35,078 employees on LinkedIn®
  • Ownership: NYSE:NOW

Who Uses This Product?

  • Who Uses This: Software Engineer
  • Top Industries: Information Technology and Services, Computer Software
  • Company Size: 46% Large, 28% Medium

What Do G2 Reviewers Say About ServiceNow Workflow Data Fabric?

AI-generated summary from verified user reviews

Pros
  • Users find ServiceNow's ease of use enhances workflow management, allowing seamless integration and automation with minimal effort.
  • Users value the seamless integrations of ServiceNow Workflow Data Fabric, enhancing collaboration and streamlining processes across departments.
  • Users appreciate the low-code automation of ServiceNow Workflow Data Fabric, simplifying integrations and enhancing workflow management.
  • Users value the efficiency improvement from ServiceNow Workflow Data Fabric, enhancing operations and reducing manual effort significantly.
  • Users value the unified data access of ServiceNow Workflow Data Fabric, enhancing efficiency and simplifying decision-making across workflows.
Cons
  • Users find the complex setup of ServiceNow Workflow Data Fabric challenging, requiring significant time and expertise for proper configuration.
  • Users find the difficult setup of ServiceNow Workflow Data Fabric time-consuming and challenging, impacting accessibility and integration.
  • Users find the pricing quite expensive, making it challenging for smaller teams to justify the costs.
  • Users experience slow performance when handling large datasets, impacting efficiency and responsiveness during data operations.
  • Users find the complexity of learning and managing features in ServiceNow Workflow Data Fabric challenging for new users.

What Are Recent G2 Reviews of ServiceNow Workflow Data Fabric?

SAP Build

SAP Build is a unified low-code development platform that empowers everyone—from business experts to professional developers—to create and innovate faster. It combines three powerful components: SAP Build Apps (for visual app development), SAP Build Process Automation (for workflow and robotic process automation/RPA), and SAP Build Work Zone (for creating engaging business sites). Built on the SAP Business Technology Platform (BTP) and powered by the Joule AI copilot, SAP Build accelerates digital transformation by allowing fusion teams to develop enterprise applications and extensions that adhere to the clean core strategy, ensuring scalability and compliance across the organization.

Average Rating: 4.1/5.0

Total Reviews: 141

How Do G2 Users Rate SAP Build?

  • Visual Editor: 9.5/10 (Category avg: 8.6/10)
  • Quality of Support: 8.6/10 (Category avg: 9.1/10)
  • Custom Automation: 8.7/10 (Category avg: 8.8/10)
  • Collaboration: 9.3/10 (Category avg: 8.7/10)

Who Is the Company Behind SAP Build?

  • Seller: SAP
  • Company Website:
  • Year Founded: 1972
  • HQ Location: Walldorf
  • LinkedIn® Page: www.linkedin.com
    149,349 employees on LinkedIn®
  • Ownership: NYSE:SAP

Who Uses This Product?

  • Who Uses This: Software Engineer, Associate Software Engineer
  • Top Industries: Information Technology and Services, Computer Software
  • Company Size: 45% Large, 31% Medium

What Do G2 Reviewers Say About SAP Build?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of SAP Build, enabling effortless app creation and automation without coding.
  • Users value the easy automation capabilities of SAP Build, enhancing teamwork and streamlining app development without coding.
  • Users love the ease of low-code development in SAP Build, enhancing teamwork and speeding up app creation.
  • Users appreciate the easy app development with SAP Build, enabling automation and collaboration without coding skills.
  • Users value the seamless integrations of SAP Build, enhancing workflow automation and enabling easy data management.
Cons
  • Users find integration issues with SAP Build challenging, especially when connecting with non-SAP applications.
  • Users find that there is limited customization in SAP Build, hindering deeper development and flexibility.
  • Users feel the limited features of SAP Build restrict customization and complex integrations, affecting usability and efficiency.
  • Users often experience slow performance in SAP Build, which hampers usability and frustrates both beginners and experienced developers.
  • Users find the learning curve steep, especially for beginners, making initial use of SAP Build challenging.

What Are Recent G2 Reviews of SAP Build?

What Are G2 Users Discussing About SAP Build?

Nintex

Nintex helps companies unlock the power of endless possibilities with agentic business orchestration. Today, more than 7,000 public and private sector organizations across 100+ countries turn to the Nintex platform to automate how work gets done, remove friction from business processes, and unlock the full potential of their people. Nintex CE allows organizations to govern how people, systems, and AI work together: combining the speed and innovation of easy, low-code application development, with the flexibility of workflow orchestration, and the intelligence of AI agents to build solutions that solve their unique business challenges. Nintex K2 allows organizations to get advanced orchestration, control, and scalability, while keeping data securely on-premises to meet the exacting standards of highly regulated entities or those with strict data sovereignty requirements. Harness powerful on-prem automation, rich application development, and complex case management with full control.

Average Rating: 4.2/5.0

Total Reviews: 1,275

How Do G2 Users Rate Nintex?

  • Visual Editor: 9.0/10 (Category avg: 8.6/10)
  • Quality of Support: 8.1/10 (Category avg: 9.1/10)
  • Custom Automation: 9.0/10 (Category avg: 8.8/10)
  • Collaboration: 9.2/10 (Category avg: 8.7/10)

Who Is the Company Behind Nintex?

  • Seller: Nintex
  • Company Website:
  • Year Founded: 2006
  • HQ Location: Bellevue, WA
  • LinkedIn® Page: www.linkedin.com
    1,177 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Business Analyst, Salesforce Administrator
  • Top Industries: Information Technology and Services, Financial Services
  • Company Size: 48% Large, 40% Medium

What Do G2 Reviewers Say About Nintex?

AI-generated summary from verified user reviews

Pros
  • Users find Nintex to be super easy and intuitive, enabling effortless design and automation of workflows.
  • Users value the intuitive workflow management of Nintex, enabling seamless automation and efficient process streamlining.
  • Users appreciate the ease of automation with Nintex, enhancing workflow efficiency without the need for coding.
  • Users highlight the easy setup of Nintex, enabling quick implementation and intuitive use of various features.
  • Users value the versatility of Nintex, enabling automation of both simple and complex workflows effortlessly.
Cons
  • Users find limited features frustrating, affecting user adoption and making the platform less accessible for smaller teams.
  • Users find the learning curve steep, especially with advanced features and complex workflows requiring significant time and governance.
  • Users find that the complexity of workflows can hinder effective management and slow down performance significantly.
  • Users find Nintex expensive, particularly smaller teams feeling burdened by high licensing costs and complexity.
  • Users express concern over limited customization options, which may necessitate technical assistance for more complex needs.

What Are Recent G2 Reviews of Nintex?

What Are G2 Users Discussing About Nintex?

Zapier

Zapier is the #1 workflow automation platform for businesses that want to grow faster by maximizing the efficiency of their teams, tools, and processes without relying on development teams. With our new visual editor, free Filter and Formatter tasks for more control, and reduced task-based pricing, you're going love automating with Zapier. It's free to sign up — no credit card required — and creating your first workflow, what we call a "Zap," is just a few clicks away. Since 2011, over 2 million business have turned to Zapier for their automation needs, including: lead management, sales pipeline, marketing campaigns, customer support, data management, project management, and tickets and incidents.

Average Rating: 4.5/5.0

Total Reviews: 2,123

How Do G2 Users Rate Zapier?

  • Quality of Support: 8.4/10 (Category avg: 9.1/10)
  • Custom Automation: 6.7/10 (Category avg: 8.8/10)

Who Is the Company Behind Zapier?

  • Seller: Zapier
  • Company Website:
  • Year Founded: 2011
  • HQ Location: San Francisco, CA
  • LinkedIn® Page: www.linkedin.com
    1,521 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Owner, CEO
  • Top Industries: Marketing and Advertising, Information Technology and Services
  • Company Size: 70% Small, 24% Medium

What Do G2 Reviewers Say About Zapier?

AI-generated summary from verified user reviews

Pros
  • Users value the ease of use with Zapier, relishing its seamless implementation and AI-powered integrations.
  • Users value Zapier for its powerful automation capabilities, simplifying tasks with AI tools like Copilot and Agents.
  • Users appreciate the extensive integrations of Zapier, enhancing workflow efficiency with advanced AI features like Copilot.
  • Users value easy integrations with Zapier, enhanced by AI capabilities that simplify workflow setups and increase reliability.
  • Users love the integration capabilities of Zapier, enjoying seamless connections between AI tools and various apps.
Cons
  • Users find Zapier expensive compared to newer AI tools that offer similar automation features at a lower cost.
  • Users feel that Zapier's pricing can be high for small businesses, despite its valuable automation capabilities.
  • Users find Zapier's complexity overwhelming, as the multitude of options can make setting up integrations challenging.
  • Users note a challenging learning curve with Zapier, particularly when setting up complex workflows and logic.
  • Users note the limited features of Zapier, particularly lack of triggers and user caps that hinder larger initiatives.

What Are Recent G2 Reviews of Zapier?

What Are G2 Users Discussing About Zapier?

WorkHQ Platform

SS&C Blue Prism WorkHQ unifies people, AI agents, digital workers and the systems they depend on in one governed platform, replacing disconnected automation tools with a single place to design, run and oversee enterprise work. WorkHQ succeeds the SS&C Blue Prism Intelligent Automation Platform, carrying its automation capabilities forward and adding agentic orchestration and AI governance. Core Value Proposition: WorkHQ addresses three problems that surface when enterprises scale automation and AI: work is fragmented across disconnected tools and teams, AI tools lack coordination and enterprise control, and leaders don't have an auditable view of what automated work is actually doing. WorkHQ acts as the control plane for the agentic enterprise, coordinating every kind of worker in one environment, with governance, security and compliance embedded into every workflow rather than layered on afterward. Key Capabilities: - Unified Work Orchestration: WorkHQ coordinates tasks across AI agents, digital workers, APIs and people in a single environment, routing work, managing handoffs and resolving exceptions. Teams see all work in one place instead of reconciling activity across separate automation, BPM and AI tools. - Governance Embedded in Every Workflow: Governance, security and compliance are built into the workflow layer, and the SS&C AI Gateway gives enterprises control over how AI models are accessed and used. Every action and decision is auditable, so AI operates within clear, controlled boundaries that regulated organizations can evidence. - Hybrid by Design: WorkHQ extends existing RPA and business process management investments rather than replacing them. Digital workers already in production, SS&C Blue Prism Chorus and third-party systems connect into agentic workflows, so organizations can adopt agentic automation without a rip-and-replace program. - Low-Code Design and Prebuilt Integration: A drag-and-drop designer lets teams sequence APIs, AI capabilities, digital workers and business logic without deep technical expertise, supported by hundreds of prebuilt connectors. Workflows and agents are modular and reusable, so patterns that work in one part of the business can be applied across it. WorkHQ vs. Alternatives: Standalone RPA tools automate individual tasks but do not coordinate work across agents, people and systems. AI agent frameworks provide agent building blocks but leave orchestration, governance and audit to be assembled separately. WorkHQ provides all of them natively, which removes the integration work and the gaps in oversight that hold automation programs back. It is built for complex regulated operations running on hundreds of systems, including the legacy infrastructure that is not going away. Who Should Use WorkHQ: WorkHQ serves transformation leaders, operations teams and automation centers of excellence in organizations where work spans many systems and teams. SS&C Blue Prism customers span financial services, healthcare, insurance, public sector, manufacturing, retail, transportation and logistics, telecommunications, and energy and utilities. The platform is proven in the most heavily regulated of those, where every automated action has to be governed, evidenced and audited, and the same controls apply wherever it runs. WorkHQ scales from a first agentic workflow to thousands of agents. Outcome: WorkHQ helps enterprises operationalize AI safely with full agentic workflow control, coordinating people, agents and digital workers in one place. SS&C runs the platform across its own business, with more than 4,000 digital workers and over 50 AI agents in production, processing times down by up to 95% in key workflows and more than $200 million in savings. Alberta Health Services has automated the equivalent of more than 250 years of work. Trygg-Hansa reduced the time to process fast-tracked insurance claims by 95%.

Average Rating: 4.5/5.0

Total Reviews: 347

How Do G2 Users Rate WorkHQ Platform?

  • Visual Editor: 8.8/10 (Category avg: 8.6/10)
  • Quality of Support: 8.6/10 (Category avg: 9.1/10)
  • Custom Automation: 8.8/10 (Category avg: 8.8/10)
  • Collaboration: 8.4/10 (Category avg: 8.7/10)

Who Is the Company Behind WorkHQ Platform?

  • Seller: SS&C Blue Prism
  • Year Founded: 2001
  • HQ Location: Windsor, CT
  • LinkedIn® Page: www.linkedin.com
    1,099 employees on LinkedIn®
  • Ownership: NASDAQ: SSNC

Who Uses This Product?

  • Who Uses This: RPA Developer, Software Engineer
  • Top Industries: Information Technology and Services, Computer Software
  • Company Size: 55% Large, 27% Medium

What Do G2 Reviewers Say About WorkHQ Platform?

AI-generated summary from verified user reviews

Pros
  • Users value the ease of use of WorkHQ Platform, finding it simple to create workflows without coding experience.
  • Users value the ease of automating processes with WorkHQ, making integration seamless and efficient for business operations.
  • Users value the automation ease of WorkHQ Platform, enhancing efficiency and scalability effortlessly.
  • Users praise the boosted efficiency of WorkHQ Platform, thanks to its effective digital workflows and automation features.
  • Users appreciate the continuous innovation and ease of integration in WorkHQ, enhancing efficiency and functionality.
Cons
  • Users find the learning curve steep, particularly for large and AI-driven project setups, hindering overall adoption.
  • Users note the missing features in WorkHQ Platform make initial setup challenging and limit functionality for some organizations.
  • Users find the integration complexity of WorkHQ Platform challenging, impacting their ability to maximize its functionality.
  • Users find the cost prohibitive, which complicates setup and can be a barrier for effective usage.
  • Users find the integration issues with WorkHQ Platform challenging, particularly for large and AI-driven projects.

What Are Recent G2 Reviews of WorkHQ Platform?

What Are G2 Users Discussing About WorkHQ Platform?

BotCity

BotCity is an enterprise platform for Python governance, built for the new reality where Python runs everywhere, especially on endpoints. Our Sentinel Agent shows you every Python script running across your company and what it’s doing, in real time, including scripts created by business users that operate outside traditional IT, Security, and Compliance processes. When Python touches company data, including internal databases, internal APIs, and shared drives, Sentinel captures audit-ready evidence: what ran, where, when, by whom, and what it accessed. Instead of trying to block Python and still missing what runs, Sentinel focuses on visibility and control over real execution. It complements your existing security stack, including EDR, SIEM, and DLP, by governing what those tools typically do not make explicit: Python behavior, dependencies, and data access patterns at the endpoint. BotCity extends governance beyond endpoints to production operations through its ecosystem, enabling end-to-end governance from Shadow Python discovery to standardized, scalable execution. Best fit for: Enterprise teams using Python across engineering, data, automation, and business functions that need governance, auditability, and risk visibility without slowing innovation. AI agents: Python-based agents are also detected and governed when running on endpoints. BotCity is backed by industry-recognized security certifications and third-party audits. Learn more at trust.botcity.dev.

Average Rating: 4.8/5.0

Total Reviews: 162

How Do G2 Users Rate BotCity?

  • Visual Editor: 8.4/10 (Category avg: 8.6/10)
  • Quality of Support: 9.4/10 (Category avg: 9.1/10)
  • Custom Automation: 9.3/10 (Category avg: 8.8/10)
  • Collaboration: 9.1/10 (Category avg: 8.7/10)

Who Is the Company Behind BotCity?

  • Seller: BotCity
  • Company Website:
  • Year Founded: 2018
  • HQ Location: San Francisco, US
  • LinkedIn® Page: www.linkedin.com
    65 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: RPA Developer, Desenvolvedor RPA
  • Top Industries: Information Technology and Services, Computer Software
  • Company Size: 39% Medium, 36% Large

What Do G2 Reviewers Say About BotCity?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the simplicity of automation in BotCity, facilitating quick setup and smooth workflows for tasks.
  • Users value the ease of use of BotCity, facilitating a smooth setup and efficient automation for all skill levels.
  • Users value the efficiency optimization of BotCity, reporting enhanced productivity and simplified task automation.
  • Users value the flexibility of BotCity, enabling seamless automation across various platforms and enhancing productivity.
  • Users value the intuitive interface of BotCity, enabling effortless task automation and enhancing overall productivity.
Cons
  • Users find the learning curve steep with BotCity, especially in configuring complex automation scripts and navigation.
  • Users find the steep learning curve of BotCity challenging, particularly when navigating complex automations and coding integrations.
  • Users find the automation difficulty of BotCity challenging due to a steep learning curve and complex configurations.
  • Users feel the limited enterprise-level features and smaller community hinder BotCity's effectiveness compared to major RPA solutions.
  • Users note the limited enterprise-level features of BotCity, which can hinder its effectiveness in larger organizations.

What Are Recent G2 Reviews of BotCity?

Akabot

"Akabot (FPT Corporation) is a pioneering Automation Ecosystem, leveraging APA (Agentic Automation), AI, IDP, Machine Learning, Process Mining, etc. to enhance RPA. With its global presence in 21 countries, serving 4,500+ customers (updated by end of 2025), Akabot has been recognized as 2024 Gartner® Peer Insights™ Voice of the Customer for Robotics Process Automation, 2026 Major Contender by Everest Agentic Process Automation Platforms (APAP) PEAK Matrix® Assessment, Leader RPA Platform in Asia by G2 (2023), Top 20 RPA Platform by Gartner Peer Insights (2022), etc. As a cost-effective, one-stop shop solution with industry-specific expertise & 24/7 support, Akabot is an enterprise’s reliable digital transformation partner not only to get quick win but also ensure long-term success. Explore more: https://Akabot.com/

Average Rating: 4.6/5.0

Total Reviews: 193

How Do G2 Users Rate Akabot?

  • Visual Editor: 8.3/10 (Category avg: 8.6/10)
  • Quality of Support: 9.4/10 (Category avg: 9.1/10)
  • Custom Automation: 8.3/10 (Category avg: 8.8/10)
  • Collaboration: 8.2/10 (Category avg: 8.7/10)

Who Is the Company Behind Akabot?

Who Uses This Product?

  • Who Uses This: Accountant, Senior Accountant
  • Top Industries: Consumer Goods, Banking
  • Company Size: 62% Large, 24% Medium

What Are Recent G2 Reviews of Akabot?

What Are G2 Users Discussing About Akabot?

Laiye AI Agent Platform

Developed by Laiye, a leading RPA+AI firm, Laiye RPA is one of the few RPA solutions with advanced AI capabilities. Laiye RPA can automate manual and repetitive tasks, freeing the staff to apply their skillset and expertise on high-value and cognitively stimulating tasks. Laiye RPA is easy to grasp and can be learnt within a few hours. It comes with over 400 pre-set commands which can be used for all types of projects, including those with a series of complex processes. Equipped with AI capabilities and OCR functionality, Laiye RPA is applicable in a wide variety of areas ranging from data entry to invoice processing. Many organisations have already adopted Laiye RPA to automate tasks in a range of sectors including Finance, Logistics, Telecommunications, Healthcare, and more.

Average Rating: 4.7/5.0

Total Reviews: 92

How Do G2 Users Rate Laiye AI Agent Platform?

  • Visual Editor: 9.1/10 (Category avg: 8.6/10)
  • Quality of Support: 9.4/10 (Category avg: 9.1/10)
  • Custom Automation: 8.6/10 (Category avg: 8.8/10)
  • Collaboration: 8.7/10 (Category avg: 8.7/10)

Who Is the Company Behind Laiye AI Agent Platform?

  • Seller: laiye
  • Year Founded: 2015
  • HQ Location: Beijing, Beijing
  • LinkedIn® Page: www.linkedin.com
    464 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Information Technology and Services, Computer Software
  • Company Size: 34% Small, 32% Large

What Are Recent G2 Reviews of Laiye AI Agent Platform?

What Are G2 Users Discussing About Laiye AI Agent Platform?

Bijou Barry
BB
Researched and written by Bijou Barry
Updated