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Best Returns Management Software - Page 2

Daniel Rivera
DR
Researched and written by Daniel Rivera

Returns management software, sometimes referred to as reverse logistics, is a solution that helps manage the return process for retailers, online sellers, manufacturers, and third-party logistics (3PL) companies. This includes communicating with customers through portals or self-service platforms to manage shipping options, tracking, inventory, refunds and credits, replacements, and print prepaid shipping labels. Some returns management solutions allow companies to personalize return portals with custom branding or integrate directly with a retailer's website.

Many return policies are forgiving, which leads to a significant amount of returns. With this comes increased costs and challenges for retailers, sellers, and manufacturers. Returns management software helps contain and organize these issues by reducing the turnaround time for returns, maximizing value recovery, minimizing returns processing costs, and simplifying the refund process. Companies use this software to maintain customer satisfaction by setting return rules and policies, providing return timeframes, and offering certain returns to be auto-approved.

Returns management software commonly integrates with warehouse management software, order management software, accounting software, inventory management software, or e-commerce software.

To qualify for inclusion in the Returns Management category, a product must:

Create and manage return policies for different product categories
Provide workflows to create, confirm, or cancel returns
Coordinate refunds, credits, or product replacements
Integrate with e-commerce or related platforms
Track returned items from pickup to delivery
Analyze the value of returns and their impact on revenue
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Featured Returns Management Software At A Glance

Free Plan Available:
ReturnZap
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G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

No filters applied
98 Listings in Returns Management Available
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Global retailers and logistics providers reduce costs and deliver differentiated customer experiences with Bringg Last-Mile Solutions. Through Bringg’s modular technology platform, integrated fleet ne

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 50% Mid-Market
    • 29% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Bringg Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customization
    1
    Flexibility
    1
    Integrations
    1
    Cons
    This product has not yet received any negative sentiments.
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Bringg features and usability ratings that predict user satisfaction
    9.4
    Has the product been a good partner in doing business?
    Average: 9.1
    0.0
    No information available
    0.0
    No information available
    0.8
    How long did it take to go live?
    Average: 1.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Bringg
    Year Founded
    2013
    HQ Location
    Tel Aviv, IL
    Twitter
    @bringg
    935 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    201 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Global retailers and logistics providers reduce costs and deliver differentiated customer experiences with Bringg Last-Mile Solutions. Through Bringg’s modular technology platform, integrated fleet ne

Users
No information available
Industries
No information available
Market Segment
  • 50% Mid-Market
  • 29% Small-Business
Bringg Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customization
1
Flexibility
1
Integrations
1
Cons
This product has not yet received any negative sentiments.
Bringg features and usability ratings that predict user satisfaction
9.4
Has the product been a good partner in doing business?
Average: 9.1
0.0
No information available
0.0
No information available
0.8
How long did it take to go live?
Average: 1.6
Seller Details
Seller
Bringg
Year Founded
2013
HQ Location
Tel Aviv, IL
Twitter
@bringg
935 Twitter followers
LinkedIn® Page
www.linkedin.com
201 employees on LinkedIn®
(109)4.8 out of 5
9th Easiest To Use in Returns Management software
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    ParcelWILL, formerly ParcelPanel, seamlessly integrates with over 1,200 couriers worldwide to provide real-time shipment updates for Shopify and WooCommerce businesses and their customers. It helps to

    Users
    • Owner
    • CEO
    Industries
    • Apparel & Fashion
    • Retail
    Market Segment
    • 64% Small-Business
    • 1% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • ParcelWILL Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    25
    Tracking
    18
    Tracking Efficiency
    18
    Customer Experience
    16
    Customer Satisfaction
    16
    Cons
    Expensive
    6
    Tracking Issues
    4
    Limited Customization
    3
    UX Improvement
    2
    Confusing Interface
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • ParcelWILL features and usability ratings that predict user satisfaction
    9.6
    Has the product been a good partner in doing business?
    Average: 9.1
    7.8
    Exchange
    Average: 8.3
    9.7
    OMS
    Average: 8.4
    0.0
    How long did it take to go live?
    Average: 1.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    CWILL
    Year Founded
    2014
    HQ Location
    Pasadena, California
    LinkedIn® Page
    www.linkedin.com
    88 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

ParcelWILL, formerly ParcelPanel, seamlessly integrates with over 1,200 couriers worldwide to provide real-time shipment updates for Shopify and WooCommerce businesses and their customers. It helps to

Users
  • Owner
  • CEO
Industries
  • Apparel & Fashion
  • Retail
Market Segment
  • 64% Small-Business
  • 1% Mid-Market
ParcelWILL Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
25
Tracking
18
Tracking Efficiency
18
Customer Experience
16
Customer Satisfaction
16
Cons
Expensive
6
Tracking Issues
4
Limited Customization
3
UX Improvement
2
Confusing Interface
1
ParcelWILL features and usability ratings that predict user satisfaction
9.6
Has the product been a good partner in doing business?
Average: 9.1
7.8
Exchange
Average: 8.3
9.7
OMS
Average: 8.4
0.0
How long did it take to go live?
Average: 1.6
Seller Details
Seller
CWILL
Year Founded
2014
HQ Location
Pasadena, California
LinkedIn® Page
www.linkedin.com
88 employees on LinkedIn®

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  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    ReverseLogix is the only end-to-end, centralized, and fully integrated returns management system built specifically for retail, ecommerce, manufacturing and 3PL organizations. Whether B2B, B2C or hy

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 54% Enterprise
    • 31% Small-Business
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • ReverseLogix features and usability ratings that predict user satisfaction
    8.9
    Has the product been a good partner in doing business?
    Average: 9.1
    6.7
    Exchange
    Average: 8.3
    5.8
    OMS
    Average: 8.4
    6.0
    How long did it take to go live?
    Average: 1.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2014
    HQ Location
    Burlingame, US
    Twitter
    @reverselogix
    142 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    84 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

ReverseLogix is the only end-to-end, centralized, and fully integrated returns management system built specifically for retail, ecommerce, manufacturing and 3PL organizations. Whether B2B, B2C or hy

Users
No information available
Industries
No information available
Market Segment
  • 54% Enterprise
  • 31% Small-Business
ReverseLogix features and usability ratings that predict user satisfaction
8.9
Has the product been a good partner in doing business?
Average: 9.1
6.7
Exchange
Average: 8.3
5.8
OMS
Average: 8.4
6.0
How long did it take to go live?
Average: 1.6
Seller Details
Year Founded
2014
HQ Location
Burlingame, US
Twitter
@reverselogix
142 Twitter followers
LinkedIn® Page
www.linkedin.com
84 employees on LinkedIn®
(12)4.8 out of 5
8th Easiest To Use in Returns Management software
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Post-sales infrastructure for eCommerce. Online retailers of all sizes, from startups to large eCommerce champions, use Outvio to automate fulfillment and returns, optimise customer support, strength

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 92% Small-Business
    • 8% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Outvio features and usability ratings that predict user satisfaction
    9.5
    Has the product been a good partner in doing business?
    Average: 9.1
    0.0
    No information available
    0.0
    No information available
    2.4
    How long did it take to go live?
    Average: 1.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Outvio
    Year Founded
    2018
    HQ Location
    Tallinn, EE
    Twitter
    @outvio
    213 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    11 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Post-sales infrastructure for eCommerce. Online retailers of all sizes, from startups to large eCommerce champions, use Outvio to automate fulfillment and returns, optimise customer support, strength

Users
No information available
Industries
No information available
Market Segment
  • 92% Small-Business
  • 8% Mid-Market
Outvio features and usability ratings that predict user satisfaction
9.5
Has the product been a good partner in doing business?
Average: 9.1
0.0
No information available
0.0
No information available
2.4
How long did it take to go live?
Average: 1.6
Seller Details
Seller
Outvio
Year Founded
2018
HQ Location
Tallinn, EE
Twitter
@outvio
213 Twitter followers
LinkedIn® Page
www.linkedin.com
11 employees on LinkedIn®
(13)4.8 out of 5
13th Easiest To Use in Returns Management software
Save to My Lists
Entry Level Price:€399.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Claimlane is a returns and claims management platform that helps retailers, suppliers, and manufacturers handle returns and warranty claims without relying on emails and spreadsheets. Founded in Denma

    Users
    No information available
    Industries
    • Apparel & Fashion
    • Retail
    Market Segment
    • 69% Mid-Market
    • 23% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Claimlane Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Efficiency
    1
    Problem Solving
    1
    Time-saving
    1
    Cons
    Limited Features
    1
    Limited Functionality
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Claimlane features and usability ratings that predict user satisfaction
    9.7
    Has the product been a good partner in doing business?
    Average: 9.1
    8.7
    Exchange
    Average: 8.3
    6.3
    OMS
    Average: 8.4
    1.9
    How long did it take to go live?
    Average: 1.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Claimlane
    Year Founded
    2017
    HQ Location
    Islands Brygge, DK
    LinkedIn® Page
    www.linkedin.com
    23 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Claimlane is a returns and claims management platform that helps retailers, suppliers, and manufacturers handle returns and warranty claims without relying on emails and spreadsheets. Founded in Denma

Users
No information available
Industries
  • Apparel & Fashion
  • Retail
Market Segment
  • 69% Mid-Market
  • 23% Small-Business
Claimlane Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Efficiency
1
Problem Solving
1
Time-saving
1
Cons
Limited Features
1
Limited Functionality
1
Claimlane features and usability ratings that predict user satisfaction
9.7
Has the product been a good partner in doing business?
Average: 9.1
8.7
Exchange
Average: 8.3
6.3
OMS
Average: 8.4
1.9
How long did it take to go live?
Average: 1.6
Seller Details
Seller
Claimlane
Year Founded
2017
HQ Location
Islands Brygge, DK
LinkedIn® Page
www.linkedin.com
23 employees on LinkedIn®
(14)4.7 out of 5
14th Easiest To Use in Returns Management software
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    ReturnLogic is a Returns Management and Analytics Platform that makes e-commerce returns and exchanges easy for shoppers and retailers. With ReturnLogic, retailers can: - Create a branded Retur

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 71% Small-Business
    • 21% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • ReturnLogic features and usability ratings that predict user satisfaction
    10.0
    Has the product been a good partner in doing business?
    Average: 9.1
    8.0
    Exchange
    Average: 8.3
    7.0
    OMS
    Average: 8.4
    0.0
    How long did it take to go live?
    Average: 1.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2017
    HQ Location
    Camp Hill, PA
    Twitter
    @ReturnLogic
    503 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    12 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

ReturnLogic is a Returns Management and Analytics Platform that makes e-commerce returns and exchanges easy for shoppers and retailers. With ReturnLogic, retailers can: - Create a branded Retur

Users
No information available
Industries
No information available
Market Segment
  • 71% Small-Business
  • 21% Mid-Market
ReturnLogic features and usability ratings that predict user satisfaction
10.0
Has the product been a good partner in doing business?
Average: 9.1
8.0
Exchange
Average: 8.3
7.0
OMS
Average: 8.4
0.0
How long did it take to go live?
Average: 1.6
Seller Details
Year Founded
2017
HQ Location
Camp Hill, PA
Twitter
@ReturnLogic
503 Twitter followers
LinkedIn® Page
www.linkedin.com
12 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Kentro: The Next-Generation ERP & 3PL for E-Commerce In an era where eCommerce operations demand agility and efficiency, Kentro emerges as the modern alternative to traditional ERP systems like N

    Users
    No information available
    Industries
    • Consumer Goods
    • Health, Wellness and Fitness
    Market Segment
    • 76% Mid-Market
    • 24% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Kentro Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    5
    Automation
    3
    Customer Support
    3
    Features
    3
    Reporting
    3
    Cons
    Feature Limitations
    1
    Implementation Issues
    1
    Incomplete Development
    1
    Limited Features
    1
    Limited Integration
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Kentro features and usability ratings that predict user satisfaction
    10.0
    Has the product been a good partner in doing business?
    Average: 9.1
    0.0
    No information available
    0.0
    No information available
    5.0
    How long did it take to go live?
    Average: 1.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Kentro
    Year Founded
    2021
    HQ Location
    Sao Paulo, SP
    LinkedIn® Page
    www.linkedin.com
    37 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Kentro: The Next-Generation ERP & 3PL for E-Commerce In an era where eCommerce operations demand agility and efficiency, Kentro emerges as the modern alternative to traditional ERP systems like N

Users
No information available
Industries
  • Consumer Goods
  • Health, Wellness and Fitness
Market Segment
  • 76% Mid-Market
  • 24% Small-Business
Kentro Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
5
Automation
3
Customer Support
3
Features
3
Reporting
3
Cons
Feature Limitations
1
Implementation Issues
1
Incomplete Development
1
Limited Features
1
Limited Integration
1
Kentro features and usability ratings that predict user satisfaction
10.0
Has the product been a good partner in doing business?
Average: 9.1
0.0
No information available
0.0
No information available
5.0
How long did it take to go live?
Average: 1.6
Seller Details
Seller
Kentro
Year Founded
2021
HQ Location
Sao Paulo, SP
LinkedIn® Page
www.linkedin.com
37 employees on LinkedIn®
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Ordoro: hard to say, very easy to use. Streamline your inventory, shipping, and/or dropshipping. Whether you're just getting started or already in full swing, we've got you covered with three powerf

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 86% Small-Business
    • 14% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Ordoro Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Analytics
    1
    Customer Support
    1
    Ease of Use
    1
    Easy Integrations
    1
    Ecommerce Integration
    1
    Cons
    This product has not yet received any negative sentiments.
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Ordoro features and usability ratings that predict user satisfaction
    10.0
    Has the product been a good partner in doing business?
    Average: 9.1
    0.0
    No information available
    0.0
    No information available
    0.0
    How long did it take to go live?
    Average: 1.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    ordoro
    Year Founded
    2010
    HQ Location
    Austin, Tx
    Twitter
    @ordoro
    1,610 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    18 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Ordoro: hard to say, very easy to use. Streamline your inventory, shipping, and/or dropshipping. Whether you're just getting started or already in full swing, we've got you covered with three powerf

Users
No information available
Industries
No information available
Market Segment
  • 86% Small-Business
  • 14% Mid-Market
Ordoro Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Analytics
1
Customer Support
1
Ease of Use
1
Easy Integrations
1
Ecommerce Integration
1
Cons
This product has not yet received any negative sentiments.
Ordoro features and usability ratings that predict user satisfaction
10.0
Has the product been a good partner in doing business?
Average: 9.1
0.0
No information available
0.0
No information available
0.0
How long did it take to go live?
Average: 1.6
Seller Details
Seller
ordoro
Year Founded
2010
HQ Location
Austin, Tx
Twitter
@ordoro
1,610 Twitter followers
LinkedIn® Page
www.linkedin.com
18 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    With the Returnly App, you get everything you need to automate and manage your returns. Returnly integrates with your Shopify orders and power’s your store’s own self-serve Returns Center. Set your po

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 43% Small-Business
    • 43% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Returnly features and usability ratings that predict user satisfaction
    6.7
    Has the product been a good partner in doing business?
    Average: 9.1
    7.5
    Exchange
    Average: 8.3
    10.0
    OMS
    Average: 8.4
    0.0
    How long did it take to go live?
    Average: 1.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Affirm
    Year Founded
    2012
    HQ Location
    San Francisco, US
    Twitter
    @Affirm
    19,673 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    2,939 employees on LinkedIn®
    Ownership
    NASDAQ: AFFIRM
Product Description
How are these determined?Information
This description is provided by the seller.

With the Returnly App, you get everything you need to automate and manage your returns. Returnly integrates with your Shopify orders and power’s your store’s own self-serve Returns Center. Set your po

Users
No information available
Industries
No information available
Market Segment
  • 43% Small-Business
  • 43% Mid-Market
Returnly features and usability ratings that predict user satisfaction
6.7
Has the product been a good partner in doing business?
Average: 9.1
7.5
Exchange
Average: 8.3
10.0
OMS
Average: 8.4
0.0
How long did it take to go live?
Average: 1.6
Seller Details
Seller
Affirm
Year Founded
2012
HQ Location
San Francisco, US
Twitter
@Affirm
19,673 Twitter followers
LinkedIn® Page
www.linkedin.com
2,939 employees on LinkedIn®
Ownership
NASDAQ: AFFIRM
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    "AvanSaber is a leading-edge technology company offering a wide range of innovative solutions, including multi-channel inventory, warehouse, order, and stock management software to streamline operatio

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 45% Small-Business
    • 36% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • InventoryPath features and usability ratings that predict user satisfaction
    10.0
    Has the product been a good partner in doing business?
    Average: 9.1
    0.0
    No information available
    0.0
    No information available
    0.0
    How long did it take to go live?
    Average: 1.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Invensync
    Year Founded
    2017
    HQ Location
    Los Angeles, CA
    LinkedIn® Page
    www.linkedin.com
    1 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

"AvanSaber is a leading-edge technology company offering a wide range of innovative solutions, including multi-channel inventory, warehouse, order, and stock management software to streamline operatio

Users
No information available
Industries
No information available
Market Segment
  • 45% Small-Business
  • 36% Mid-Market
InventoryPath features and usability ratings that predict user satisfaction
10.0
Has the product been a good partner in doing business?
Average: 9.1
0.0
No information available
0.0
No information available
0.0
How long did it take to go live?
Average: 1.6
Seller Details
Seller
Invensync
Year Founded
2017
HQ Location
Los Angeles, CA
LinkedIn® Page
www.linkedin.com
1 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Parcel Perform is the leading AI Delivery Experience Platform, enabling brands to win AI Commerce by connecting a brand's visibility across AI shopping agents to it's actual delivery performance. Buil

    Users
    No information available
    Industries
    • Retail
    • Food & Beverages
    Market Segment
    • 51% Mid-Market
    • 31% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Parcel Perform Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    12
    Helpful
    11
    Tracking
    10
    Ease of Use
    9
    Service Quality
    9
    Cons
    Limited Customization
    3
    Poor Reporting
    3
    Inadequate Reporting
    2
    Integration Issues
    2
    Lack of Clarity
    2
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Parcel Perform features and usability ratings that predict user satisfaction
    9.5
    Has the product been a good partner in doing business?
    Average: 9.1
    3.3
    Exchange
    Average: 8.3
    7.1
    OMS
    Average: 8.4
    1.9
    How long did it take to go live?
    Average: 1.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2016
    HQ Location
    Singapore
    LinkedIn® Page
    www.linkedin.com
    192 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Parcel Perform is the leading AI Delivery Experience Platform, enabling brands to win AI Commerce by connecting a brand's visibility across AI shopping agents to it's actual delivery performance. Buil

Users
No information available
Industries
  • Retail
  • Food & Beverages
Market Segment
  • 51% Mid-Market
  • 31% Enterprise
Parcel Perform Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
12
Helpful
11
Tracking
10
Ease of Use
9
Service Quality
9
Cons
Limited Customization
3
Poor Reporting
3
Inadequate Reporting
2
Integration Issues
2
Lack of Clarity
2
Parcel Perform features and usability ratings that predict user satisfaction
9.5
Has the product been a good partner in doing business?
Average: 9.1
3.3
Exchange
Average: 8.3
7.1
OMS
Average: 8.4
1.9
How long did it take to go live?
Average: 1.6
Seller Details
Company Website
Year Founded
2016
HQ Location
Singapore
LinkedIn® Page
www.linkedin.com
192 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    AspenCX helps retailers transform their post-purchase customer service, while delivering responsive, convenient and high efficiency service to their customers. AspenCX packs within itself an end-to-e

    Users
    No information available
    Industries
    • Apparel & Fashion
    Market Segment
    • 83% Small-Business
    • 17% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Return Rabbit (formerly AspenCX) features and usability ratings that predict user satisfaction
    8.3
    Has the product been a good partner in doing business?
    Average: 9.1
    0.0
    No information available
    0.0
    No information available
    5.0
    How long did it take to go live?
    Average: 1.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Auctane
    HQ Location
    Austin, Texas
    LinkedIn® Page
    www.linkedin.com
    1,161 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

AspenCX helps retailers transform their post-purchase customer service, while delivering responsive, convenient and high efficiency service to their customers. AspenCX packs within itself an end-to-e

Users
No information available
Industries
  • Apparel & Fashion
Market Segment
  • 83% Small-Business
  • 17% Mid-Market
Return Rabbit (formerly AspenCX) features and usability ratings that predict user satisfaction
8.3
Has the product been a good partner in doing business?
Average: 9.1
0.0
No information available
0.0
No information available
5.0
How long did it take to go live?
Average: 1.6
Seller Details
Seller
Auctane
HQ Location
Austin, Texas
LinkedIn® Page
www.linkedin.com
1,161 employees on LinkedIn®
Entry Level Price:Rs. 3 Per shipping
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Shipway is a SAAS based solution, that helps eCommerce owners automate their shipment tracking notifications and keep customers updated with their delivery updates.

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 63% Small-Business
    • 25% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Shipway Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customization
    2
    Easy Integrations
    2
    Flexibility
    2
    User Interface
    2
    Customer Satisfaction
    1
    Cons
    Delays
    1
    Inefficient Shipping Process
    1
    Tracking Issues
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Shipway features and usability ratings that predict user satisfaction
    9.4
    Has the product been a good partner in doing business?
    Average: 9.1
    0.0
    No information available
    0.0
    No information available
    0.0
    How long did it take to go live?
    Average: 1.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2015
    HQ Location
    Gurgaon, Haryana
    LinkedIn® Page
    www.linkedin.com
    179 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Shipway is a SAAS based solution, that helps eCommerce owners automate their shipment tracking notifications and keep customers updated with their delivery updates.

Users
No information available
Industries
No information available
Market Segment
  • 63% Small-Business
  • 25% Mid-Market
Shipway Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customization
2
Easy Integrations
2
Flexibility
2
User Interface
2
Customer Satisfaction
1
Cons
Delays
1
Inefficient Shipping Process
1
Tracking Issues
1
Shipway features and usability ratings that predict user satisfaction
9.4
Has the product been a good partner in doing business?
Average: 9.1
0.0
No information available
0.0
No information available
0.0
How long did it take to go live?
Average: 1.6
Seller Details
Year Founded
2015
HQ Location
Gurgaon, Haryana
LinkedIn® Page
www.linkedin.com
179 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Boomerang provides technology platforms specializing in reverse logistics. Our Shopify application enables home pickup of returns with a proprietary network of major carriers and local couriers.

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 60% Mid-Market
    • 20% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Boomerang Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Features
    1
    Cons
    Delays
    1
    Difficult Setup
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Boomerang features and usability ratings that predict user satisfaction
    0.0
    No information available
    8.9
    Exchange
    Average: 8.3
    8.3
    OMS
    Average: 8.4
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2019
    HQ Location
    N/A
    LinkedIn® Page
    www.linkedin.com
    2 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Boomerang provides technology platforms specializing in reverse logistics. Our Shopify application enables home pickup of returns with a proprietary network of major carriers and local couriers.

Users
No information available
Industries
No information available
Market Segment
  • 60% Mid-Market
  • 20% Enterprise
Boomerang Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Features
1
Cons
Delays
1
Difficult Setup
1
Boomerang features and usability ratings that predict user satisfaction
0.0
No information available
8.9
Exchange
Average: 8.3
8.3
OMS
Average: 8.4
0.0
No information available
Seller Details
Year Founded
2019
HQ Location
N/A
LinkedIn® Page
www.linkedin.com
2 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    LateShipment.com is the world’s only cloud-based Post-purchase Excellence platform built for retail parcel shippers of all sizes to drive memorable order delivery experiences, optimize the returns pro

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 88% Small-Business
    • 13% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • LateShipment.com Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    5
    Returns Management
    5
    Shipping Management
    5
    Customer Experience
    4
    Ease of Use
    4
    Cons
    Expensive
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • LateShipment.com features and usability ratings that predict user satisfaction
    10.0
    Has the product been a good partner in doing business?
    Average: 9.1
    8.9
    Exchange
    Average: 8.3
    9.4
    OMS
    Average: 8.4
    0.0
    How long did it take to go live?
    Average: 1.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2013
    HQ Location
    Orlando, US
    Twitter
    @LateShipment
    726 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    49 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

LateShipment.com is the world’s only cloud-based Post-purchase Excellence platform built for retail parcel shippers of all sizes to drive memorable order delivery experiences, optimize the returns pro

Users
No information available
Industries
No information available
Market Segment
  • 88% Small-Business
  • 13% Mid-Market
LateShipment.com Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
5
Returns Management
5
Shipping Management
5
Customer Experience
4
Ease of Use
4
Cons
Expensive
1
LateShipment.com features and usability ratings that predict user satisfaction
10.0
Has the product been a good partner in doing business?
Average: 9.1
8.9
Exchange
Average: 8.3
9.4
OMS
Average: 8.4
0.0
How long did it take to go live?
Average: 1.6
Seller Details
Year Founded
2013
HQ Location
Orlando, US
Twitter
@LateShipment
726 Twitter followers
LinkedIn® Page
www.linkedin.com
49 employees on LinkedIn®