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Best Remote Desktop Software for for Small Business

Anindita Sengupta
AS
Researched and written by Anindita Sengupta

Products classified in the overall Remote Desktop category are similar in many regards and help companies of all sizes solve their business problems. However, small business features, pricing, setup, and installation differ from businesses of other sizes, which is why we match buyers to the right Small Business Remote Desktop to fit their needs. Compare product ratings based on reviews from enterprise users or connect with one of G2's buying advisors to find the right solutions within the Small Business Remote Desktop category.

In addition to qualifying for inclusion in the Remote Desktop Software category, to qualify for inclusion in the Small Business Remote Desktop Software category, a product must have at least 10 reviews left by a reviewer from a small business.

G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

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39 Listings in Small Business Remote Desktop Available

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TeamViewer
By TeamViewer
(3,366)4.5 out of 5
Optimized for quick response
8th Easiest To Use in Remote Desktop software
Save to My Lists
Entry Level Price:Starting at $24.90
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    TeamViewer is a leading provider of remote connectivity software for individuals and businesses of all sizes. Our remote software enables companies across various industries to enhance their efficienc

    Users
    • Software Engineer
    • Senior Software Engineer
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 43% Small-Business
    • 38% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • TeamViewer is a software that provides remote access and control to computers and other devices, enabling file transfer, online meetings, and web conferencing.
    • Reviewers frequently mention the software's user-friendly interface, seamless remote access capabilities, and cross-platform compatibility, which enhance productivity and make it a reliable tool for IT support and troubleshooting.
    • Reviewers experienced issues with the software's complex user interface, frequent password changes disrupting smooth connectivity, and limitations in the free version, including limited remote session time and lack of advanced security options.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • TeamViewer Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    334
    Remote Access
    198
    Remote Work
    195
    Remote Control
    157
    Easy Access
    147
    Cons
    Connection Issues
    91
    Connectivity Issues
    91
    Remote Access Issues
    82
    Expensive
    70
    Slow Performance
    65
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • TeamViewer features and usability ratings that predict user satisfaction
    8.6
    Has the product been a good partner in doing business?
    Average: 9.0
    8.8
    Usage Information
    Average: 8.7
    9.1
    Remote Device Control
    Average: 9.0
    8.8
    Device Management
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    TeamViewer
    Company Website
    Year Founded
    2005
    HQ Location
    Goppingen
    Twitter
    @TeamViewer
    49,907 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    2,030 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

TeamViewer is a leading provider of remote connectivity software for individuals and businesses of all sizes. Our remote software enables companies across various industries to enhance their efficienc

Users
  • Software Engineer
  • Senior Software Engineer
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 43% Small-Business
  • 38% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • TeamViewer is a software that provides remote access and control to computers and other devices, enabling file transfer, online meetings, and web conferencing.
  • Reviewers frequently mention the software's user-friendly interface, seamless remote access capabilities, and cross-platform compatibility, which enhance productivity and make it a reliable tool for IT support and troubleshooting.
  • Reviewers experienced issues with the software's complex user interface, frequent password changes disrupting smooth connectivity, and limitations in the free version, including limited remote session time and lack of advanced security options.
TeamViewer Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
334
Remote Access
198
Remote Work
195
Remote Control
157
Easy Access
147
Cons
Connection Issues
91
Connectivity Issues
91
Remote Access Issues
82
Expensive
70
Slow Performance
65
TeamViewer features and usability ratings that predict user satisfaction
8.6
Has the product been a good partner in doing business?
Average: 9.0
8.8
Usage Information
Average: 8.7
9.1
Remote Device Control
Average: 9.0
8.8
Device Management
Average: 8.8
Seller Details
Seller
TeamViewer
Company Website
Year Founded
2005
HQ Location
Goppingen
Twitter
@TeamViewer
49,907 Twitter followers
LinkedIn® Page
www.linkedin.com
2,030 employees on LinkedIn®
Zoho Assist
By Zoho
(480)4.6 out of 5
4th Easiest To Use in Remote Desktop software
Save to My Lists
Entry Level Price:$15.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Support remote customers instantly with web-based, on-demand support sessions. Seamlessly set up and manage remote computers with unattended access ensuring complete security and reliability throughou

    Users
    • Owner
    • IT Manager
    Industries
    • Information Technology and Services
    • Computer & Network Security
    Market Segment
    • 70% Small-Business
    • 21% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Zoho Assist is a remote management software that allows users to remotely access and manage multiple devices across different platforms.
    • Users like the ease of use, the ability to integrate with other tools, the compatibility across multiple devices, and the ability to connect with clients 'unattended' to make repeat service easier.
    • Users experienced issues such as slow and unresponsive remote connections, lack of certain features in the free version, confusing user permissions, and occasional difficulties in connecting to multiple monitors.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Zoho Assist Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    99
    Remote Access
    85
    Remote Support
    57
    Reliability
    47
    Easy Access
    43
    Cons
    Remote Access Issues
    30
    Technical Issues
    18
    Complexity
    16
    Connection Issues
    16
    Slow Performance
    15
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Zoho Assist features and usability ratings that predict user satisfaction
    9.1
    Has the product been a good partner in doing business?
    Average: 9.0
    8.9
    Usage Information
    Average: 8.7
    9.2
    Remote Device Control
    Average: 9.0
    8.5
    Device Management
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Zoho
    Year Founded
    1996
    HQ Location
    Austin, TX
    Twitter
    @Zoho
    102,964 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    24,715 employees on LinkedIn®
    Phone
    +1 (888) 900-9646
Product Description
How are these determined?Information
This description is provided by the seller.

Support remote customers instantly with web-based, on-demand support sessions. Seamlessly set up and manage remote computers with unattended access ensuring complete security and reliability throughou

Users
  • Owner
  • IT Manager
Industries
  • Information Technology and Services
  • Computer & Network Security
Market Segment
  • 70% Small-Business
  • 21% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Zoho Assist is a remote management software that allows users to remotely access and manage multiple devices across different platforms.
  • Users like the ease of use, the ability to integrate with other tools, the compatibility across multiple devices, and the ability to connect with clients 'unattended' to make repeat service easier.
  • Users experienced issues such as slow and unresponsive remote connections, lack of certain features in the free version, confusing user permissions, and occasional difficulties in connecting to multiple monitors.
Zoho Assist Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
99
Remote Access
85
Remote Support
57
Reliability
47
Easy Access
43
Cons
Remote Access Issues
30
Technical Issues
18
Complexity
16
Connection Issues
16
Slow Performance
15
Zoho Assist features and usability ratings that predict user satisfaction
9.1
Has the product been a good partner in doing business?
Average: 9.0
8.9
Usage Information
Average: 8.7
9.2
Remote Device Control
Average: 9.0
8.5
Device Management
Average: 8.8
Seller Details
Seller
Zoho
Year Founded
1996
HQ Location
Austin, TX
Twitter
@Zoho
102,964 Twitter followers
LinkedIn® Page
www.linkedin.com
24,715 employees on LinkedIn®
Phone
+1 (888) 900-9646
Read Zoho Assist Reviews

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Syncro
By Servably
(279)4.5 out of 5
Optimized for quick response
5th Easiest To Use in Remote Desktop software
Save to My Lists
Entry Level Price:$129.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Syncro is the integrated business platform for running a profitable MSP. Our roots in managed services run deep at Syncro. And that’s exactly why we built our all-in-one PSA, RMM, and remote access

    Users
    • Owner
    • President
    Industries
    • Information Technology and Services
    • Computer & Network Security
    Market Segment
    • 90% Small-Business
    • 9% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Syncro is a platform that provides remote access, scripting, and reporting tools for managing assets, tickets, and customer environments.
    • Users like Syncro's all-in-one platform functionality, its ease of use, robust features, and the ability to customize and automate various tasks, which streamlines workflow and improves efficiency.
    • Users experienced issues with Syncro's user interface, slow loading times, limited mobile app features, and dissatisfaction with the payment processor Worldpay due to high fees and poor customer service.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Syncro Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    91
    Features
    48
    Customer Support
    38
    Integrations
    34
    Tool Utility
    32
    Cons
    Feature Limitations
    35
    Feature Issues
    31
    Missing Features
    30
    Improvement Needed
    21
    Access Limitations
    17
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Syncro features and usability ratings that predict user satisfaction
    9.1
    Has the product been a good partner in doing business?
    Average: 9.0
    8.3
    Usage Information
    Average: 8.7
    8.9
    Remote Device Control
    Average: 9.0
    8.3
    Device Management
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Servably
    Company Website
    Year Founded
    2017
    HQ Location
    Fully remote, US
    Twitter
    @syncromsp
    348 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    106 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Syncro is the integrated business platform for running a profitable MSP. Our roots in managed services run deep at Syncro. And that’s exactly why we built our all-in-one PSA, RMM, and remote access

Users
  • Owner
  • President
Industries
  • Information Technology and Services
  • Computer & Network Security
Market Segment
  • 90% Small-Business
  • 9% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Syncro is a platform that provides remote access, scripting, and reporting tools for managing assets, tickets, and customer environments.
  • Users like Syncro's all-in-one platform functionality, its ease of use, robust features, and the ability to customize and automate various tasks, which streamlines workflow and improves efficiency.
  • Users experienced issues with Syncro's user interface, slow loading times, limited mobile app features, and dissatisfaction with the payment processor Worldpay due to high fees and poor customer service.
Syncro Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
91
Features
48
Customer Support
38
Integrations
34
Tool Utility
32
Cons
Feature Limitations
35
Feature Issues
31
Missing Features
30
Improvement Needed
21
Access Limitations
17
Syncro features and usability ratings that predict user satisfaction
9.1
Has the product been a good partner in doing business?
Average: 9.0
8.3
Usage Information
Average: 8.7
8.9
Remote Device Control
Average: 9.0
8.3
Device Management
Average: 8.8
Seller Details
Seller
Servably
Company Website
Year Founded
2017
HQ Location
Fully remote, US
Twitter
@syncromsp
348 Twitter followers
LinkedIn® Page
www.linkedin.com
106 employees on LinkedIn®
Splashtop Remote Access
By Splashtop Inc.
(374)4.9 out of 5
3rd Easiest To Use in Remote Desktop software
Save to My Lists
Entry Level Price:$5.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Splashtop Remote Access provides secure, high-performance remote desktop connections for business professionals and teams to work from anywhere, using any device. With robust security and advanced pro

    Users
    • Owner
    • President
    Industries
    • Accounting
    • Information Technology and Services
    Market Segment
    • 87% Small-Business
    • 10% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Splashtop Remote Access Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    24
    Easy Access
    22
    Remote Access
    22
    Reliability
    17
    Affordable
    13
    Cons
    Remote Access Issues
    5
    Access Issues
    3
    Connection Issues
    3
    Feature Limitations
    3
    Delay Issues
    2
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Splashtop Remote Access features and usability ratings that predict user satisfaction
    9.7
    Has the product been a good partner in doing business?
    Average: 9.0
    9.5
    Usage Information
    Average: 8.7
    9.8
    Remote Device Control
    Average: 9.0
    9.5
    Device Management
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Splashtop Inc.
    Company Website
    Year Founded
    2006
    HQ Location
    Cupertino, CA
    Twitter
    @splashtop
    5,324 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    339 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Splashtop Remote Access provides secure, high-performance remote desktop connections for business professionals and teams to work from anywhere, using any device. With robust security and advanced pro

Users
  • Owner
  • President
Industries
  • Accounting
  • Information Technology and Services
Market Segment
  • 87% Small-Business
  • 10% Mid-Market
Splashtop Remote Access Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
24
Easy Access
22
Remote Access
22
Reliability
17
Affordable
13
Cons
Remote Access Issues
5
Access Issues
3
Connection Issues
3
Feature Limitations
3
Delay Issues
2
Splashtop Remote Access features and usability ratings that predict user satisfaction
9.7
Has the product been a good partner in doing business?
Average: 9.0
9.5
Usage Information
Average: 8.7
9.8
Remote Device Control
Average: 9.0
9.5
Device Management
Average: 8.8
Seller Details
Seller
Splashtop Inc.
Company Website
Year Founded
2006
HQ Location
Cupertino, CA
Twitter
@splashtop
5,324 Twitter followers
LinkedIn® Page
www.linkedin.com
339 employees on LinkedIn®
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RemotePC
By IDrive
(459)4.7 out of 5
2nd Easiest To Use in Remote Desktop software
Save to My Lists
Entry Level Price:$29.50
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    RemotePC is a fast and secure remote access solution that allows consumers, businesses and IT professionals to access and control their PCs & Macs remotely from any device including iOS/Android. C

    Users
    • Owner
    • CEO
    Industries
    • Accounting
    • Information Technology and Services
    Market Segment
    • 86% Small-Business
    • 7% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • RemotePC is a software that allows users to connect and control their computers remotely, offering features such as file transfer and remote printing.
    • Reviewers frequently mention the software's user-friendly interface, easy implementation, and the ability to maintain stable connections even when used on various devices like mobile phones and tablets.
    • Reviewers experienced issues such as the screen going black, getting logged out or the connection dropping, and some found the installation instructions unclear or wished for additional features like remote audio and copy-paste sync.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • RemotePC Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    40
    Easy Setup
    20
    Easy to Access
    14
    Remote Access
    14
    Easy Access
    13
    Cons
    Remote Access Issues
    6
    Connection Issues
    4
    Delay Issues
    3
    Information Deficiency
    3
    Poor Customer Support
    3
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • RemotePC features and usability ratings that predict user satisfaction
    9.4
    Has the product been a good partner in doing business?
    Average: 9.0
    9.1
    Usage Information
    Average: 8.7
    9.5
    Remote Device Control
    Average: 9.0
    9.1
    Device Management
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    IDrive
    Year Founded
    2007
    HQ Location
    Calabasas, CA
    Twitter
    @IDriveBackup
    18,394 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    107 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

RemotePC is a fast and secure remote access solution that allows consumers, businesses and IT professionals to access and control their PCs & Macs remotely from any device including iOS/Android. C

Users
  • Owner
  • CEO
Industries
  • Accounting
  • Information Technology and Services
Market Segment
  • 86% Small-Business
  • 7% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • RemotePC is a software that allows users to connect and control their computers remotely, offering features such as file transfer and remote printing.
  • Reviewers frequently mention the software's user-friendly interface, easy implementation, and the ability to maintain stable connections even when used on various devices like mobile phones and tablets.
  • Reviewers experienced issues such as the screen going black, getting logged out or the connection dropping, and some found the installation instructions unclear or wished for additional features like remote audio and copy-paste sync.
RemotePC Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
40
Easy Setup
20
Easy to Access
14
Remote Access
14
Easy Access
13
Cons
Remote Access Issues
6
Connection Issues
4
Delay Issues
3
Information Deficiency
3
Poor Customer Support
3
RemotePC features and usability ratings that predict user satisfaction
9.4
Has the product been a good partner in doing business?
Average: 9.0
9.1
Usage Information
Average: 8.7
9.5
Remote Device Control
Average: 9.0
9.1
Device Management
Average: 8.8
Seller Details
Seller
IDrive
Year Founded
2007
HQ Location
Calabasas, CA
Twitter
@IDriveBackup
18,394 Twitter followers
LinkedIn® Page
www.linkedin.com
107 employees on LinkedIn®
Read RemotePC Reviews
GoToMyPC
By GoTo
(204)4.2 out of 5
12th Easiest To Use in Remote Desktop software
Save to My Lists
Entry Level Price:Starting at $35.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    GoToMyPC is the fast, easy, secure way to instantly access your office Mac or PC from any Internet connection. With GoToMyPC it just takes a click to instantly work on your computer in real time — it’

    Users
    • Owner
    • President
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 70% Small-Business
    • 24% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • GoToMyPC Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Remote Access
    28
    Ease of Use
    25
    Easy to Access
    15
    Remote Control
    14
    Remote Functionality
    13
    Cons
    Expensive
    16
    Pricing Issues
    6
    Slow Performance
    6
    Remote Access Issues
    5
    Limited Features
    3
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • GoToMyPC features and usability ratings that predict user satisfaction
    8.4
    Has the product been a good partner in doing business?
    Average: 9.0
    8.1
    Usage Information
    Average: 8.7
    8.6
    Remote Device Control
    Average: 9.0
    8.3
    Device Management
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    GoTo
    Company Website
    Year Founded
    2003
    HQ Location
    Boston, MA
    Twitter
    @goto
    46,486 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,144 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

GoToMyPC is the fast, easy, secure way to instantly access your office Mac or PC from any Internet connection. With GoToMyPC it just takes a click to instantly work on your computer in real time — it’

Users
  • Owner
  • President
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 70% Small-Business
  • 24% Mid-Market
GoToMyPC Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Remote Access
28
Ease of Use
25
Easy to Access
15
Remote Control
14
Remote Functionality
13
Cons
Expensive
16
Pricing Issues
6
Slow Performance
6
Remote Access Issues
5
Limited Features
3
GoToMyPC features and usability ratings that predict user satisfaction
8.4
Has the product been a good partner in doing business?
Average: 9.0
8.1
Usage Information
Average: 8.7
8.6
Remote Device Control
Average: 9.0
8.3
Device Management
Average: 8.8
Seller Details
Seller
GoTo
Company Website
Year Founded
2003
HQ Location
Boston, MA
Twitter
@goto
46,486 Twitter followers
LinkedIn® Page
www.linkedin.com
1,144 employees on LinkedIn®
ISL Online
By ISL Online
(479)4.6 out of 5
7th Easiest To Use in Remote Desktop software
Save to My Lists
Entry Level Price:$0.25
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    ISL Online is remote support and remote access tool with a rich set of features and very high-security standards. ISL Online allows users to securely access and control remote Windows, Mac and Linux c

    Users
    • Director
    • CEO
    Industries
    • Information Technology and Services
    • Computer & Network Security
    Market Segment
    • 49% Small-Business
    • 25% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • ISL Online is a remote desktop platform that ensures seamless connectivity, responsive control, and efficient management with user-friendly interfaces and cross-platform compatibility.
    • Users frequently mention the ease of use, fast operation, ability to work on multiple platforms, and the efficient management of the software as key benefits.
    • Users mentioned issues such as complicated image quality management, difficulty in establishing connection after a loss, and the inability to take over iOS and Android devices as drawbacks.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • ISL Online Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    81
    Remote Access
    27
    Customer Support
    24
    Remote Support
    22
    Simple
    22
    Cons
    Remote Access Issues
    18
    Limited Compatibility
    12
    Connection Issues
    11
    Improvement Needed
    11
    Remote Control Issues
    10
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • ISL Online features and usability ratings that predict user satisfaction
    9.0
    Has the product been a good partner in doing business?
    Average: 9.0
    8.7
    Usage Information
    Average: 8.7
    9.1
    Remote Device Control
    Average: 9.0
    8.3
    Device Management
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    ISL Online
    Company Website
    Year Founded
    2001
    HQ Location
    Ljubljana, SI
    Twitter
    @xlab_si
    839 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    53 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

ISL Online is remote support and remote access tool with a rich set of features and very high-security standards. ISL Online allows users to securely access and control remote Windows, Mac and Linux c

Users
  • Director
  • CEO
Industries
  • Information Technology and Services
  • Computer & Network Security
Market Segment
  • 49% Small-Business
  • 25% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • ISL Online is a remote desktop platform that ensures seamless connectivity, responsive control, and efficient management with user-friendly interfaces and cross-platform compatibility.
  • Users frequently mention the ease of use, fast operation, ability to work on multiple platforms, and the efficient management of the software as key benefits.
  • Users mentioned issues such as complicated image quality management, difficulty in establishing connection after a loss, and the inability to take over iOS and Android devices as drawbacks.
ISL Online Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
81
Remote Access
27
Customer Support
24
Remote Support
22
Simple
22
Cons
Remote Access Issues
18
Limited Compatibility
12
Connection Issues
11
Improvement Needed
11
Remote Control Issues
10
ISL Online features and usability ratings that predict user satisfaction
9.0
Has the product been a good partner in doing business?
Average: 9.0
8.7
Usage Information
Average: 8.7
9.1
Remote Device Control
Average: 9.0
8.3
Device Management
Average: 8.8
Seller Details
Seller
ISL Online
Company Website
Year Founded
2001
HQ Location
Ljubljana, SI
Twitter
@xlab_si
839 Twitter followers
LinkedIn® Page
www.linkedin.com
53 employees on LinkedIn®
AnyDesk
By AnyDesk Software GmbH
(1,029)4.5 out of 5
9th Easiest To Use in Remote Desktop software
Save to My Lists
Entry Level Price:$22.90
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    AnyDesk is a trailblazing and innovative provider of Remote Desktop Software and offers a fast, easy, and secure solution for Remote Support, Remote Access, and Remote Work. Our customers range from l

    Users
    • Software Engineer
    • Software Developer
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 43% Mid-Market
    • 43% Small-Business
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • AnyDesk is a remote access software that allows users to connect to other devices for technical support, work management, and file sharing.
    • Reviewers appreciate AnyDesk's user-friendly interface, seamless cross-platform access, instant connection, and features such as screen sharing, remote access, and encrypted file transfer, which facilitate remote work and technical support.
    • Reviewers experienced issues with AnyDesk such as occasional lags, slow file transfer speeds, unreliable clipboard file transfer, confusing interface, and server issues, and some users found the pro-paid version's cancellation policy predatory and its customer support lacking.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • AnyDesk Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    47
    Remote Access
    32
    Remote Support
    26
    Remote Control
    20
    Easy Access
    18
    Cons
    Remote Access Issues
    22
    Connection Issues
    13
    Slow Connectivity
    12
    Internet Speed
    11
    Slow Performance
    11
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • AnyDesk features and usability ratings that predict user satisfaction
    8.7
    Has the product been a good partner in doing business?
    Average: 9.0
    9.1
    Usage Information
    Average: 8.7
    9.2
    Remote Device Control
    Average: 9.0
    8.9
    Device Management
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    AnyDesk Software GmbH
    Company Website
    Year Founded
    2014
    HQ Location
    Stuttgart
    Twitter
    @anydesk
    7,360 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    760 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

AnyDesk is a trailblazing and innovative provider of Remote Desktop Software and offers a fast, easy, and secure solution for Remote Support, Remote Access, and Remote Work. Our customers range from l

Users
  • Software Engineer
  • Software Developer
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 43% Mid-Market
  • 43% Small-Business
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • AnyDesk is a remote access software that allows users to connect to other devices for technical support, work management, and file sharing.
  • Reviewers appreciate AnyDesk's user-friendly interface, seamless cross-platform access, instant connection, and features such as screen sharing, remote access, and encrypted file transfer, which facilitate remote work and technical support.
  • Reviewers experienced issues with AnyDesk such as occasional lags, slow file transfer speeds, unreliable clipboard file transfer, confusing interface, and server issues, and some users found the pro-paid version's cancellation policy predatory and its customer support lacking.
AnyDesk Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
47
Remote Access
32
Remote Support
26
Remote Control
20
Easy Access
18
Cons
Remote Access Issues
22
Connection Issues
13
Slow Connectivity
12
Internet Speed
11
Slow Performance
11
AnyDesk features and usability ratings that predict user satisfaction
8.7
Has the product been a good partner in doing business?
Average: 9.0
9.1
Usage Information
Average: 8.7
9.2
Remote Device Control
Average: 9.0
8.9
Device Management
Average: 8.8
Seller Details
Seller
AnyDesk Software GmbH
Company Website
Year Founded
2014
HQ Location
Stuttgart
Twitter
@anydesk
7,360 Twitter followers
LinkedIn® Page
www.linkedin.com
760 employees on LinkedIn®
Action1
By Action1
(402)4.9 out of 5
1st Easiest To Use in Remote Desktop software
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Action1 is an autonomous endpoint management platform that is cloud-native, infinitely scalable, highly secure, and configurable in 5 minutes—it just works and is always free for the first 200 endpoin

    Users
    • IT Manager
    • Systems Administrator
    Industries
    • Information Technology and Services
    • Computer & Network Security
    Market Segment
    • 55% Mid-Market
    • 42% Small-Business
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Action1 is a patch management and vulnerability scanning software that helps keep workstations updated and secure.
    • Users frequently mention the ease of use, the ability to deploy updates and run custom scripts, and the efficient patch management as key benefits of Action1.
    • Users mentioned limitations such as the inability to remove old profiles from workstations, limited support for macOS, and the need for improved remote control functions.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Action1 Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    202
    Patch Management
    174
    Software Deployment
    129
    Features
    114
    Automation
    112
    Cons
    Missing Features
    96
    Feature Limitations
    42
    Remote Access Issues
    40
    Feature Issues
    37
    Improvement Needed
    32
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Action1 features and usability ratings that predict user satisfaction
    9.6
    Has the product been a good partner in doing business?
    Average: 9.0
    8.5
    Usage Information
    Average: 8.7
    9.3
    Remote Device Control
    Average: 9.0
    8.8
    Device Management
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Action1
    Company Website
    Year Founded
    2018
    HQ Location
    Houston, Texas
    Twitter
    @Action1corp
    424 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    53 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Action1 is an autonomous endpoint management platform that is cloud-native, infinitely scalable, highly secure, and configurable in 5 minutes—it just works and is always free for the first 200 endpoin

Users
  • IT Manager
  • Systems Administrator
Industries
  • Information Technology and Services
  • Computer & Network Security
Market Segment
  • 55% Mid-Market
  • 42% Small-Business
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Action1 is a patch management and vulnerability scanning software that helps keep workstations updated and secure.
  • Users frequently mention the ease of use, the ability to deploy updates and run custom scripts, and the efficient patch management as key benefits of Action1.
  • Users mentioned limitations such as the inability to remove old profiles from workstations, limited support for macOS, and the need for improved remote control functions.
Action1 Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
202
Patch Management
174
Software Deployment
129
Features
114
Automation
112
Cons
Missing Features
96
Feature Limitations
42
Remote Access Issues
40
Feature Issues
37
Improvement Needed
32
Action1 features and usability ratings that predict user satisfaction
9.6
Has the product been a good partner in doing business?
Average: 9.0
8.5
Usage Information
Average: 8.7
9.3
Remote Device Control
Average: 9.0
8.8
Device Management
Average: 8.8
Seller Details
Seller
Action1
Company Website
Year Founded
2018
HQ Location
Houston, Texas
Twitter
@Action1corp
424 Twitter followers
LinkedIn® Page
www.linkedin.com
53 employees on LinkedIn®
Remote Desktop Services
By Microsoft
(139)4.5 out of 5
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Microsoft Remote Desktop Services, formally known as Terminal Services, is a desktop virtualization software for Microsoft Windows products.

    Users
    No information available
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 35% Mid-Market
    • 34% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Remote Desktop Services Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Easy to Access
    12
    Ease of Use
    10
    User-Friendly
    5
    Easy Connection
    4
    Easy Deployment
    3
    Cons
    Connection Issues
    6
    Feature Limitations
    2
    Remote Access Issues
    2
    Slow Performance
    2
    Keyboard Shortcuts
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Remote Desktop Services features and usability ratings that predict user satisfaction
    9.1
    Has the product been a good partner in doing business?
    Average: 9.0
    8.8
    Usage Information
    Average: 8.7
    9.0
    Remote Device Control
    Average: 9.0
    8.5
    Device Management
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Microsoft
    Year Founded
    1975
    HQ Location
    Redmond, Washington
    Twitter
    @microsoft
    14,031,499 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    238,990 employees on LinkedIn®
    Ownership
    MSFT
Product Description
How are these determined?Information
This description is provided by the seller.

Microsoft Remote Desktop Services, formally known as Terminal Services, is a desktop virtualization software for Microsoft Windows products.

Users
No information available
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 35% Mid-Market
  • 34% Enterprise
Remote Desktop Services Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Easy to Access
12
Ease of Use
10
User-Friendly
5
Easy Connection
4
Easy Deployment
3
Cons
Connection Issues
6
Feature Limitations
2
Remote Access Issues
2
Slow Performance
2
Keyboard Shortcuts
1
Remote Desktop Services features and usability ratings that predict user satisfaction
9.1
Has the product been a good partner in doing business?
Average: 9.0
8.8
Usage Information
Average: 8.7
9.0
Remote Device Control
Average: 9.0
8.5
Device Management
Average: 8.8
Seller Details
Seller
Microsoft
Year Founded
1975
HQ Location
Redmond, Washington
Twitter
@microsoft
14,031,499 Twitter followers
LinkedIn® Page
www.linkedin.com
238,990 employees on LinkedIn®
Ownership
MSFT
Read Remote Desktop Services Reviews
BeyondTrust Remote Support
By BeyondTrust
(346)4.7 out of 5
6th Easiest To Use in Remote Desktop software
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    BeyondTrust Remote Support (formerly Bomgar Remote Support) is the #1 solution for leading enterprises to accelerate and secure your service desk with centralized, efficient, and secure access for ser

    Users
    • IT Manager
    • System Administrator
    Industries
    • Information Technology and Services
    • Higher Education
    Market Segment
    • 49% Enterprise
    • 34% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • BeyondTrust Remote Support is a tool that provides remote work opportunities and supports various operating systems.
    • Users frequently mention the user-friendly interface, robust security features, and the ability to support any user device within various networks, as well as the tool's versatility in supporting various applications and professionals.
    • Reviewers experienced issues with higher pricing, a complex initial setup, slow connectivity at times, and limitations in support team knowledge when it comes to integrating features.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • BeyondTrust Remote Support Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    39
    Remote Access
    37
    Security Focus
    22
    Security
    21
    Remote Support
    18
    Cons
    Expensive
    17
    Pricing Issues
    8
    Remote Access Issues
    7
    Complexity
    6
    Connectivity Issues
    5
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • BeyondTrust Remote Support features and usability ratings that predict user satisfaction
    9.4
    Has the product been a good partner in doing business?
    Average: 9.0
    9.0
    Usage Information
    Average: 8.7
    9.2
    Remote Device Control
    Average: 9.0
    8.7
    Device Management
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    BeyondTrust
    Company Website
    Year Founded
    1985
    HQ Location
    Johns Creek, GA
    Twitter
    @BeyondTrust
    14,513 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,595 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

BeyondTrust Remote Support (formerly Bomgar Remote Support) is the #1 solution for leading enterprises to accelerate and secure your service desk with centralized, efficient, and secure access for ser

Users
  • IT Manager
  • System Administrator
Industries
  • Information Technology and Services
  • Higher Education
Market Segment
  • 49% Enterprise
  • 34% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • BeyondTrust Remote Support is a tool that provides remote work opportunities and supports various operating systems.
  • Users frequently mention the user-friendly interface, robust security features, and the ability to support any user device within various networks, as well as the tool's versatility in supporting various applications and professionals.
  • Reviewers experienced issues with higher pricing, a complex initial setup, slow connectivity at times, and limitations in support team knowledge when it comes to integrating features.
BeyondTrust Remote Support Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
39
Remote Access
37
Security Focus
22
Security
21
Remote Support
18
Cons
Expensive
17
Pricing Issues
8
Remote Access Issues
7
Complexity
6
Connectivity Issues
5
BeyondTrust Remote Support features and usability ratings that predict user satisfaction
9.4
Has the product been a good partner in doing business?
Average: 9.0
9.0
Usage Information
Average: 8.7
9.2
Remote Device Control
Average: 9.0
8.7
Device Management
Average: 8.8
Seller Details
Seller
BeyondTrust
Company Website
Year Founded
1985
HQ Location
Johns Creek, GA
Twitter
@BeyondTrust
14,513 Twitter followers
LinkedIn® Page
www.linkedin.com
1,595 employees on LinkedIn®
RealVNC
By RealVNC
(436)4.7 out of 5
Save to My Lists
Entry Level Price:Starting at $3.69
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    RealVNC® Connect is the secure remote access solution from RealVNC, the inventors of VNC technology. RealVNC Connect lets you connect to a remote device anywhere in the world to view its desktop in re

    Users
    • IT Manager
    • Owner
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 56% Small-Business
    • 32% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • RealVNC Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    13
    Easy Setup
    7
    Reliability
    5
    Cross-platform Compatibility
    4
    Easy Access
    4
    Cons
    Expensive
    4
    Login Issues
    3
    Connection Issues
    2
    Feature Limitations
    2
    Poor Customer Support
    2
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • RealVNC features and usability ratings that predict user satisfaction
    9.3
    Has the product been a good partner in doing business?
    Average: 9.0
    8.8
    Usage Information
    Average: 8.7
    9.5
    Remote Device Control
    Average: 9.0
    8.9
    Device Management
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    RealVNC
    Year Founded
    2002
    HQ Location
    Cambridge, United Kingdom
    Twitter
    @RealVNC
    2,265 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    105 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

RealVNC® Connect is the secure remote access solution from RealVNC, the inventors of VNC technology. RealVNC Connect lets you connect to a remote device anywhere in the world to view its desktop in re

Users
  • IT Manager
  • Owner
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 56% Small-Business
  • 32% Mid-Market
RealVNC Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
13
Easy Setup
7
Reliability
5
Cross-platform Compatibility
4
Easy Access
4
Cons
Expensive
4
Login Issues
3
Connection Issues
2
Feature Limitations
2
Poor Customer Support
2
RealVNC features and usability ratings that predict user satisfaction
9.3
Has the product been a good partner in doing business?
Average: 9.0
8.8
Usage Information
Average: 8.7
9.5
Remote Device Control
Average: 9.0
8.9
Device Management
Average: 8.8
Seller Details
Seller
RealVNC
Year Founded
2002
HQ Location
Cambridge, United Kingdom
Twitter
@RealVNC
2,265 Twitter followers
LinkedIn® Page
www.linkedin.com
105 employees on LinkedIn®
Read RealVNC Reviews
ScreenConnect
By ConnectWise
(476)4.7 out of 5
14th Easiest To Use in Remote Desktop software
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    ConnectWise ScreenConnect, formerly ConnectWise Control, delivers fast, flexible, and secure remote desktop and mobile support solutions for every industry and need. With ScreenConnect, IT teams

    Users
    • Owner
    • IT Manager
    Industries
    • Information Technology and Services
    • Computer & Network Security
    Market Segment
    • 67% Small-Business
    • 30% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • ScreenConnect Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    21
    Remote Work
    14
    Remote Access
    13
    Tool Utility
    11
    Features
    10
    Cons
    Technical Issues
    6
    Expensive
    5
    Limited Features
    5
    Remote Access Issues
    4
    Device Compatibility
    3
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • ScreenConnect features and usability ratings that predict user satisfaction
    9.1
    Has the product been a good partner in doing business?
    Average: 9.0
    8.9
    Usage Information
    Average: 8.7
    9.5
    Remote Device Control
    Average: 9.0
    9.1
    Device Management
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    ConnectWise
    Company Website
    Year Founded
    1982
    HQ Location
    Tampa, FL
    Twitter
    @ConnectWise
    15,126 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    3,049 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

ConnectWise ScreenConnect, formerly ConnectWise Control, delivers fast, flexible, and secure remote desktop and mobile support solutions for every industry and need. With ScreenConnect, IT teams

Users
  • Owner
  • IT Manager
Industries
  • Information Technology and Services
  • Computer & Network Security
Market Segment
  • 67% Small-Business
  • 30% Mid-Market
ScreenConnect Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
21
Remote Work
14
Remote Access
13
Tool Utility
11
Features
10
Cons
Technical Issues
6
Expensive
5
Limited Features
5
Remote Access Issues
4
Device Compatibility
3
ScreenConnect features and usability ratings that predict user satisfaction
9.1
Has the product been a good partner in doing business?
Average: 9.0
8.9
Usage Information
Average: 8.7
9.5
Remote Device Control
Average: 9.0
9.1
Device Management
Average: 8.8
Seller Details
Seller
ConnectWise
Company Website
Year Founded
1982
HQ Location
Tampa, FL
Twitter
@ConnectWise
15,126 Twitter followers
LinkedIn® Page
www.linkedin.com
3,049 employees on LinkedIn®
Getscreen.me
By Getscreen.me
(248)4.7 out of 5
11th Easiest To Use in Remote Desktop software
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Getscreen.me is a cloud-based web service for remote desktop connection in web. Cloud-based software for administration, technical support and remote work. You can get access to any Windows, macOS, L

    Users
    • CEO
    • Owner
    Industries
    • Information Technology and Services
    • Computer & Network Security
    Market Segment
    • 91% Small-Business
    • 8% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Getscreen.me is a cloud software that enables users to connect to their desktop remotely via a direct link from their browser, offering features such as quick support function, permanent access, and team collaboration.
    • Reviewers appreciate the ease of use, the ability to connect seamlessly to multiple computers, the convenience of accessing important data straight from mobile devices, and the software's integration with various platforms.
    • Reviewers mentioned issues such as an outdated user interface, slow speed, jerky scrolling on mobile devices, difficulties in setting up remote access for non-tech users, and limited support for Linux devices.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Getscreen.me Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    21
    Easy Setup
    13
    Remote Access
    12
    Easy Access
    11
    Easy to Access
    10
    Cons
    Slow Performance
    9
    Connection Issues
    5
    Delay Issues
    4
    Limited Compatibility
    4
    Mobile App Issues
    4
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Getscreen.me features and usability ratings that predict user satisfaction
    9.3
    Has the product been a good partner in doing business?
    Average: 9.0
    8.8
    Usage Information
    Average: 8.7
    9.2
    Remote Device Control
    Average: 9.0
    8.9
    Device Management
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Getscreen.me
    Year Founded
    2018
    HQ Location
    Limassol, CY
    Twitter
    @getscreenme
    92 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    7 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Getscreen.me is a cloud-based web service for remote desktop connection in web. Cloud-based software for administration, technical support and remote work. You can get access to any Windows, macOS, L

Users
  • CEO
  • Owner
Industries
  • Information Technology and Services
  • Computer & Network Security
Market Segment
  • 91% Small-Business
  • 8% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Getscreen.me is a cloud software that enables users to connect to their desktop remotely via a direct link from their browser, offering features such as quick support function, permanent access, and team collaboration.
  • Reviewers appreciate the ease of use, the ability to connect seamlessly to multiple computers, the convenience of accessing important data straight from mobile devices, and the software's integration with various platforms.
  • Reviewers mentioned issues such as an outdated user interface, slow speed, jerky scrolling on mobile devices, difficulties in setting up remote access for non-tech users, and limited support for Linux devices.
Getscreen.me Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
21
Easy Setup
13
Remote Access
12
Easy Access
11
Easy to Access
10
Cons
Slow Performance
9
Connection Issues
5
Delay Issues
4
Limited Compatibility
4
Mobile App Issues
4
Getscreen.me features and usability ratings that predict user satisfaction
9.3
Has the product been a good partner in doing business?
Average: 9.0
8.8
Usage Information
Average: 8.7
9.2
Remote Device Control
Average: 9.0
8.9
Device Management
Average: 8.8
Seller Details
Seller
Getscreen.me
Year Founded
2018
HQ Location
Limassol, CY
Twitter
@getscreenme
92 Twitter followers
LinkedIn® Page
www.linkedin.com
7 employees on LinkedIn®
Read Getscreen.me Reviews
V2 Cloud
By V2 Cloud Solutions
(219)4.7 out of 5
Optimized for quick response
13th Easiest To Use in Remote Desktop software
Save to My Lists
Entry Level Price:Start at 40$ per month
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Desktop virtualization doesn't have to be complicated. V2 Cloud is the IT nerd you need. We work closely with Independent Software Vendors, Business owners, Managed Service Providers, IT managers and

    Users
    • CEO
    • Owner
    Industries
    • Accounting
    • Information Technology and Services
    Market Segment
    • 84% Small-Business
    • 12% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • V2 Cloud Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    32
    Customer Support
    25
    Affordable
    15
    Easy Setup
    15
    Easy to Access
    11
    Cons
    Slow Performance
    9
    Expensive
    6
    Remote Access Issues
    6
    Poor Customer Support
    5
    Chat
    3
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • V2 Cloud features and usability ratings that predict user satisfaction
    9.6
    Has the product been a good partner in doing business?
    Average: 9.0
    8.9
    Usage Information
    Average: 8.7
    9.2
    Remote Device Control
    Average: 9.0
    9.1
    Device Management
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    V2 Cloud Solutions
    Company Website
    Year Founded
    2012
    HQ Location
    Montreal, CA
    Twitter
    @v2cloudWaas
    624 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    44 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Desktop virtualization doesn't have to be complicated. V2 Cloud is the IT nerd you need. We work closely with Independent Software Vendors, Business owners, Managed Service Providers, IT managers and

Users
  • CEO
  • Owner
Industries
  • Accounting
  • Information Technology and Services
Market Segment
  • 84% Small-Business
  • 12% Mid-Market
V2 Cloud Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
32
Customer Support
25
Affordable
15
Easy Setup
15
Easy to Access
11
Cons
Slow Performance
9
Expensive
6
Remote Access Issues
6
Poor Customer Support
5
Chat
3
V2 Cloud features and usability ratings that predict user satisfaction
9.6
Has the product been a good partner in doing business?
Average: 9.0
8.9
Usage Information
Average: 8.7
9.2
Remote Device Control
Average: 9.0
9.1
Device Management
Average: 8.8
Seller Details
Seller
V2 Cloud Solutions
Company Website
Year Founded
2012
HQ Location
Montreal, CA
Twitter
@v2cloudWaas
624 Twitter followers
LinkedIn® Page
www.linkedin.com
44 employees on LinkedIn®
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