Best Public Records Management Software - Page 2

Dominick Duda
DD
Researched and written by Dominick Duda

Public records management software helps government agencies archive, manage, and digitize public records, often for the purpose of supporting Freedom of Information (FOI) requests made by citizens; common documents include land records, marriage licenses, birth and death certificates, and legal contracts. Public records management solutions automate workflow to route records requests, regardless of how they were received, to the appropriate parties and handle payment processing. They also ensure the privacy and security of sensitive government information, redacting documents to prevent disclosing confidential details to citizens. Typically, these products provide a front-end public portal to enable searching of public records and collection of citizen requests for said records, and requesters can track their request from intake to completion.

Internally, these solutions offer government agencies similar functionality as enterprise information archiving software. In the United States, federal agencies are mandated to manage all records electronically as of 2020; therefore, public records management systems are now a necessity for many American government entities. They allow agencies to upload and store many of their records electronically, with indexing features for quick retrieval to respond to requests. Public records management software also maintain audit trails for all records to monitor when they are accessed and by whom. Most solutions offer reporting and analytics features to track performance metrics and identify trends in the types of records requests being made.

To qualify for inclusion in the Public Records Management category, a product must:

Enable request form creation to support multiple types of public records requests
Facilitate building customized workflow assignments
Provide communication tools for citizens and government employees
Store public records electronically or integrate with dedicated document management solutions
Comply with regulatory programs that protect sensitive government information, such as FedRAMP, CJIS, and HIPAA

Best Public Records Management Software At A Glance

Best for Mid-Market:
Highest User Satisfaction:
Best Free Software:
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Best Free Software:

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31 Listings in Public Records Management Available
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  • Overview
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  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Amanda FOI improves citizen responsiveness and compliance by efficiently and securely responding to FOI requests.

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  • Amanda FOI features and usability ratings that predict user satisfaction
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  • Seller Details
    Seller
    Calytera
    HQ Location
    Austin, TX
Product Description
How are these determined?Information
This description is provided by the seller.

Amanda FOI improves citizen responsiveness and compliance by efficiently and securely responding to FOI requests.

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Amanda FOI features and usability ratings that predict user satisfaction
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Seller
Calytera
HQ Location
Austin, TX
  • Overview
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  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Business Automation Services' Open Records Request Tracker (FOIL) system is designed to manage all Freedom of Information Law requests within a municipality. This software system is user-friendly, all

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  • BAS FOIL features and usability ratings that predict user satisfaction
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  • Seller Details
    HQ Location
    Clifton Park, NY
Product Description
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This description is provided by the seller.

Business Automation Services' Open Records Request Tracker (FOIL) system is designed to manage all Freedom of Information Law requests within a municipality. This software system is user-friendly, all

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BAS FOIL features and usability ratings that predict user satisfaction
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HQ Location
Clifton Park, NY

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  • Overview
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  • Product Description
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    This description is provided by the seller.

    Beacon™ provides an interactive GovTech solution allowing users to view public county and city information, tax records, and GIS via a single online portal. Users can create powerful detailed searches

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  • Beacon features and usability ratings that predict user satisfaction
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Product Description
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This description is provided by the seller.

Beacon™ provides an interactive GovTech solution allowing users to view public county and city information, tax records, and GIS via a single online portal. Users can create powerful detailed searches

We don't have enough data from reviews to share who uses this product. Write a review to contribute, or learn more about review generation.
Industries
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Beacon features and usability ratings that predict user satisfaction
0.0
No information available
0.0
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0.0
No information available
0.0
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  • Fabasoft eGov-Suite features and usability ratings that predict user satisfaction
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    Seller
    Fabasoft
    Year Founded
    1988
    LinkedIn® Page
    www.linkedin.com
    93 employees on LinkedIn®
    Ownership
    FRA: FAA
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Fabasoft eGov-Suite features and usability ratings that predict user satisfaction
0.0
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0.0
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0.0
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0.0
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Seller
Fabasoft
Year Founded
1988
LinkedIn® Page
www.linkedin.com
93 employees on LinkedIn®
Ownership
FRA: FAA
0 ratings
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  • Overview
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  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    As the emphasis on open government and transparency continues to increase, government agencies and institutions are looking for better ways to streamline FOIA request tracking and management to facili

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  • FOIAXpress features and usability ratings that predict user satisfaction
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  • Seller Details
    Seller
    OPEXUS
    HQ Location
    Washington, DC
Product Description
How are these determined?Information
This description is provided by the seller.

As the emphasis on open government and transparency continues to increase, government agencies and institutions are looking for better ways to streamline FOIA request tracking and management to facili

We don't have enough data from reviews to share who uses this product. Write a review to contribute, or learn more about review generation.
Industries
No information available
Market Segment
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FOIAXpress features and usability ratings that predict user satisfaction
0.0
No information available
0.0
No information available
0.0
No information available
0.0
No information available
Seller Details
Seller
OPEXUS
HQ Location
Washington, DC
  • Overview
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  • Product Description
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    This description is provided by the seller.

    Gimmal Records™ provides a complete records management solution for your content regardless of whether it is stored inside Microsoft 365 or another repository, including file shares. By integrating wi

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  • Gimmal Records features and usability ratings that predict user satisfaction
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    Seller
    Gimmal
    Year Founded
    2002
    HQ Location
    Houston, TX
    Twitter
    @GimmalSoftware
    923 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    73 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Gimmal Records™ provides a complete records management solution for your content regardless of whether it is stored inside Microsoft 365 or another repository, including file shares. By integrating wi

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Industries
No information available
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No information available
Gimmal Records features and usability ratings that predict user satisfaction
0.0
No information available
0.0
No information available
0.0
No information available
0.0
No information available
Seller Details
Seller
Gimmal
Year Founded
2002
HQ Location
Houston, TX
Twitter
@GimmalSoftware
923 Twitter followers
LinkedIn® Page
www.linkedin.com
73 employees on LinkedIn®
0 ratings
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  • Product Description
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    This description is provided by the seller.

    GovPilot is a cloud-based government management platform that aims to improve the efficiency and performance of governmental organizations with an affordable and scalable software-as-a-service (SaaS).

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  • GovPilot features and usability ratings that predict user satisfaction
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  • Seller Details
    Seller
    GovPilot
    HQ Location
    Hoboken, NJ
    Twitter
    @govpilot
    282 Twitter followers
Product Description
How are these determined?Information
This description is provided by the seller.

GovPilot is a cloud-based government management platform that aims to improve the efficiency and performance of governmental organizations with an affordable and scalable software-as-a-service (SaaS).

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Industries
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GovPilot features and usability ratings that predict user satisfaction
0.0
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0.0
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0.0
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0.0
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Seller Details
Seller
GovPilot
HQ Location
Hoboken, NJ
Twitter
@govpilot
282 Twitter followers
0 ratings
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  • Overview
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  • Product Description
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    This description is provided by the seller.

    Granicus Records Management solutions make the clerk and recorder’s office an efficient gateway of public information helping automate and streamline government records and access processes.

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  • govRecords features and usability ratings that predict user satisfaction
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  • Seller Details
    Seller
    Granicus
    Year Founded
    1999
    HQ Location
    Denver, CO
    Twitter
    @Granicus
    22,925 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,372 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Granicus Records Management solutions make the clerk and recorder’s office an efficient gateway of public information helping automate and streamline government records and access processes.

We don't have enough data from reviews to share who uses this product. Write a review to contribute, or learn more about review generation.
Industries
No information available
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No information available
govRecords features and usability ratings that predict user satisfaction
0.0
No information available
0.0
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0.0
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0.0
No information available
Seller Details
Seller
Granicus
Year Founded
1999
HQ Location
Denver, CO
Twitter
@Granicus
22,925 Twitter followers
LinkedIn® Page
www.linkedin.com
1,372 employees on LinkedIn®
  • Overview
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  • Product Description
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    This description is provided by the seller.

    iCONECT is a team of experienced, creative, agile problem solvers obsessed with simplifying your data. We focus on four primary pillars – Legal, Government, Data Governance, and Incident Response Data

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 67% Mid-Market
    • 33% Small-Business
  • Pros and Cons
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  • iCONECT Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    1
    Features
    1
    Search Efficiency
    1
    Search Functionality
    1
    Cons
    Error Handling
    1
    Inadequate Tools
    1
    Missing Features
    1
    Performance Issues
    1
    Slow Performance
    1
  • User Satisfaction
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  • iCONECT features and usability ratings that predict user satisfaction
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  • Seller Details
    Year Founded
    1999
    HQ Location
    San Francisco, CA
    Twitter
    @iCONECT
    1,214 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    101 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

iCONECT is a team of experienced, creative, agile problem solvers obsessed with simplifying your data. We focus on four primary pillars – Legal, Government, Data Governance, and Incident Response Data

Users
No information available
Industries
No information available
Market Segment
  • 67% Mid-Market
  • 33% Small-Business
iCONECT Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
1
Features
1
Search Efficiency
1
Search Functionality
1
Cons
Error Handling
1
Inadequate Tools
1
Missing Features
1
Performance Issues
1
Slow Performance
1
iCONECT features and usability ratings that predict user satisfaction
0.0
No information available
0.0
No information available
0.0
No information available
0.0
No information available
Seller Details
Year Founded
1999
HQ Location
San Francisco, CA
Twitter
@iCONECT
1,214 Twitter followers
LinkedIn® Page
www.linkedin.com
101 employees on LinkedIn®
0 ratings
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  • Product Description
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    This description is provided by the seller.

    MSF&W has a long history of successful projects for Illinois government, educational institutions, and businesses. MSF&W has built a reputation for being able to understand complex business re

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    Industries
    No information available
    Market Segment
    No information available
  • User Satisfaction
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  • Libria features and usability ratings that predict user satisfaction
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    No information available
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  • Seller Details
    Seller
    MSF&W
Product Description
How are these determined?Information
This description is provided by the seller.

MSF&W has a long history of successful projects for Illinois government, educational institutions, and businesses. MSF&W has built a reputation for being able to understand complex business re

We don't have enough data from reviews to share who uses this product. Write a review to contribute, or learn more about review generation.
Industries
No information available
Market Segment
No information available
Libria features and usability ratings that predict user satisfaction
0.0
No information available
0.0
No information available
0.0
No information available
0.0
No information available
Seller Details
Seller
MSF&W
  • Overview
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  • Product Description
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    This description is provided by the seller.

    The file sharing platform we all agree on and trust. Designed specifically for government and regulated industries, Objective Connect is a secure IRAP-assessed external file sharing application that g

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    Industries
    No information available
    Market Segment
    No information available
  • User Satisfaction
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  • Objective Connect features and usability ratings that predict user satisfaction
    0.0
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  • Seller Details
    Year Founded
    1987
    HQ Location
    Sydney, Australia
    LinkedIn® Page
    www.linkedin.com
    227 employees on LinkedIn®
    Ownership
    ASX:OCL.AX
    Total Revenue (USD mm)
    $37
Product Description
How are these determined?Information
This description is provided by the seller.

The file sharing platform we all agree on and trust. Designed specifically for government and regulated industries, Objective Connect is a secure IRAP-assessed external file sharing application that g

We don't have enough data from reviews to share who uses this product. Write a review to contribute, or learn more about review generation.
Industries
No information available
Market Segment
No information available
Objective Connect features and usability ratings that predict user satisfaction
0.0
No information available
0.0
No information available
0.0
No information available
0.0
No information available
Seller Details
Year Founded
1987
HQ Location
Sydney, Australia
LinkedIn® Page
www.linkedin.com
227 employees on LinkedIn®
Ownership
ASX:OCL.AX
Total Revenue (USD mm)
$37
  • Overview
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  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Locate, collaborate, protect and release information, while applying better governance to your processes.

    We don't have enough data from reviews to share who uses this product. Write a review to contribute, or learn more about review generation.
    Industries
    No information available
    Market Segment
    No information available
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Objective OpenGov features and usability ratings that predict user satisfaction
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
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    Expand/Collapse Seller Details
  • Seller Details
Product Description
How are these determined?Information
This description is provided by the seller.

Locate, collaborate, protect and release information, while applying better governance to your processes.

We don't have enough data from reviews to share who uses this product. Write a review to contribute, or learn more about review generation.
Industries
No information available
Market Segment
No information available
Objective OpenGov features and usability ratings that predict user satisfaction
0.0
No information available
0.0
No information available
0.0
No information available
0.0
No information available
Seller Details
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  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    The RecordPoint Data Trust platform helps highly regulated organizations manage records and data throughout their lifecycle, regardless of system. The customizable platform is comprised of records man

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 100% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • RecordPoint Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Data Management
    1
    Documentation Management
    1
    Document Management
    1
    Cons
    Expensive
    1
    Limited Accessibility
    1
    Missing Features
    1
    Pricing Concerns
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • RecordPoint features and usability ratings that predict user satisfaction
    0.0
    No information available
    9.2
    Quality of Support
    Average: 8.2
    0.0
    No information available
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Twitter
    @RecordPoint
    601 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    48 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

The RecordPoint Data Trust platform helps highly regulated organizations manage records and data throughout their lifecycle, regardless of system. The customizable platform is comprised of records man

Users
No information available
Industries
No information available
Market Segment
  • 100% Mid-Market
RecordPoint Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Data Management
1
Documentation Management
1
Document Management
1
Cons
Expensive
1
Limited Accessibility
1
Missing Features
1
Pricing Concerns
1
RecordPoint features and usability ratings that predict user satisfaction
0.0
No information available
9.2
Quality of Support
Average: 8.2
0.0
No information available
0.0
No information available
Seller Details
Twitter
@RecordPoint
601 Twitter followers
LinkedIn® Page
www.linkedin.com
48 employees on LinkedIn®
  • Overview
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  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    The cities of the future will be a harmonized blend of its history, character, its people and environment. CSM is helping city governments in making this possible through Citizenry product stack. The

    We don't have enough data from reviews to share who uses this product. Write a review to contribute, or learn more about review generation.
    Industries
    No information available
    Market Segment
    No information available
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Urbansity features and usability ratings that predict user satisfaction
    0.0
    No information available
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    No information available
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    No information available
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  • Seller Details
    Year Founded
    2008
    HQ Location
    Bhubaneswar, Odisha
    LinkedIn® Page
    www.linkedin.com
    1,036 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

The cities of the future will be a harmonized blend of its history, character, its people and environment. CSM is helping city governments in making this possible through Citizenry product stack. The

We don't have enough data from reviews to share who uses this product. Write a review to contribute, or learn more about review generation.
Industries
No information available
Market Segment
No information available
Urbansity features and usability ratings that predict user satisfaction
0.0
No information available
0.0
No information available
0.0
No information available
0.0
No information available
Seller Details
Year Founded
2008
HQ Location
Bhubaneswar, Odisha
LinkedIn® Page
www.linkedin.com
1,036 employees on LinkedIn®
  • Overview
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  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Streamline your approach to Freedom of Information requests and manage the entire process in one place. Vuelio makes dealing with public information enquiries more efficient and helps you remain fully

    We don't have enough data from reviews to share who uses this product. Write a review to contribute, or learn more about review generation.
    Industries
    No information available
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    No information available
  • User Satisfaction
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  • Vuelio FOI Case Management features and usability ratings that predict user satisfaction
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
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  • Seller Details
    Seller
    Vuelio
    Year Founded
    1995
    HQ Location
    London, UK
    Twitter
    @Vuelio
    7,271 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    98 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Streamline your approach to Freedom of Information requests and manage the entire process in one place. Vuelio makes dealing with public information enquiries more efficient and helps you remain fully

We don't have enough data from reviews to share who uses this product. Write a review to contribute, or learn more about review generation.
Industries
No information available
Market Segment
No information available
Vuelio FOI Case Management features and usability ratings that predict user satisfaction
0.0
No information available
0.0
No information available
0.0
No information available
0.0
No information available
Seller Details
Seller
Vuelio
Year Founded
1995
HQ Location
London, UK
Twitter
@Vuelio
7,271 Twitter followers
LinkedIn® Page
www.linkedin.com
98 employees on LinkedIn®