JumpCloud
JumpCloud® is the AI-powered identity infrastructure that unifies lifecycle management for humans, devices, and autonomous agents. JumpCloud gives IT teams complete visibility and control over every identity and every access point. JumpCloud helps organizations cut complexity, automate secure workflows, and put AI to work safely. Secure every identity. Human or not. Intelligent, secure IT for the agentic era.
Average Rating: 4.5/5.0
Total Reviews: 4,013
How Do G2 Users Rate JumpCloud?
- Has the product been a good partner in doing business?: 9.0/10 (Category avg: 9.3/10)
- Reporting: 8.5/10 (Category avg: 8.8/10)
- Approval Workflows: 8.4/10 (Category avg: 8.8/10)
- Audit log: 8.6/10 (Category avg: 8.8/10)
Who Is the Company Behind JumpCloud?
- Seller: JumpCloud Inc.
- Company Website:
- Year Founded: 2012
- HQ Location: Louisville, CO
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LinkedIn® Page: www.linkedin.com
998 employees on LinkedIn®
Who Uses This Product?
- Who Uses This: IT Manager, System Administrator
- Top Industries: Information Technology and Services, Computer Software
- Company Size: 54% Medium, 35% Small
What Do G2 Reviewers Say About JumpCloud?
AI-generated summary from verified user reviews
Pros
- Users value the ease of use of JumpCloud, praising its centralized management and intuitive interface.
- Users value JumpCloud for its centralized identity and device management, streamlining IT administration across platforms.
- Users appreciate JumpCloud for its centralized security and management, providing efficient control and comprehensive auditing capabilities.
- Users appreciate the centralized identity and device management of JumpCloud, simplifying administration across multiple platforms.
- Users appreciate the centralized identity and device management of JumpCloud, streamlining operations across multiple platforms efficiently.
Cons
- Users note the missing features in JumpCloud, including limited reporting options and complex configuration aspects.
- Users find that JumpCloud's complexity and limited reporting options hinder initial setup and overall user experience.
- Users find JumpCloud's limited features hinder advanced functionality and ease of use, especially for mobile and MDM tools.
- Users find JumpCloud to have a complex configuration process and limited features compared to other IAM tools.
- Users find the initial setup and complexity of JumpCloud challenging, requiring significant technical expertise and time investment.
What Are Recent G2 Reviews of JumpCloud?
"Intuitive Identity Management That Saves Time, with a Minor Navigation Quirk"
Rating: 4.5/5.0 stars
— Apurv G.
"JumpCloud Streamlines Onboarding with SSO and Smart Automation"
Rating: 5.0/5.0 stars
— Drew Valerij C.
What Are G2 Users Discussing About JumpCloud?
- How is JumpCloud redefining identity and access management in hybrid IT environments for tech companies? - 1 comment, 4 upvotes
- What is JumpCloud used for? - 3 comments, 4 upvotes
- Can JumpCloud replace Active Directory? - 3 comments, 2 upvotes
- Is JumpCloud secure? - 2 comments, 3 upvotes
- What is JumpCloud? - 1 comment

