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Best Enterprise Online Fax Software

Marina Schlosser
MS
Researched and written by Marina Schlosser

Products classified in the overall Online Fax category are similar in many regards and help companies of all sizes solve their business problems. However, enterprise business features, pricing, setup, and installation differ from businesses of other sizes, which is why we match buyers to the right Enterprise Business Online Fax to fit their needs. Compare product ratings based on reviews from enterprise users or connect with one of G2's buying advisors to find the right solutions within the Enterprise Business Online Fax category.

In addition to qualifying for inclusion in the Online Fax Software category, to qualify for inclusion in the Enterprise Business Online Fax Software category, a product must have at least 10 reviews left by a reviewer from an enterprise business.

G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

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3 Listings in Enterprise Online Fax Software Available

(105)4.6 out of 5
Optimized for quick response
1st Easiest To Use in Online Fax software
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Entry Level Price:$9.95
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Upland InterFAX is an enterprise-class, cloud-fax solution that enables global organizations to send and receive documents with the ability to streamline digital workflows and enhancing faxes for AI-d

    Users
    No information available
    Industries
    • Hospital & Health Care
    • Medical Practice
    Market Segment
    • 50% Small-Business
    • 35% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Upland InterFAX Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    65
    Faxing Services
    43
    Customer Support
    26
    Setup Ease
    18
    Simple
    16
    Cons
    Fax Issues
    17
    Expensive
    5
    Limitations
    5
    Poor Interface Design
    5
    Contact Management
    3
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Upland InterFAX features and usability ratings that predict user satisfaction
    9.1
    Has the product been a good partner in doing business?
    Average: 8.6
    9.3
    Ease of Use
    Average: 9.0
    8.4
    Storage
    Average: 8.8
    8.5
    Contact Management
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2010
    HQ Location
    Austin, TX
    Twitter
    @UplandSoftware
    917 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,025 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Upland InterFAX is an enterprise-class, cloud-fax solution that enables global organizations to send and receive documents with the ability to streamline digital workflows and enhancing faxes for AI-d

Users
No information available
Industries
  • Hospital & Health Care
  • Medical Practice
Market Segment
  • 50% Small-Business
  • 35% Mid-Market
Upland InterFAX Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
65
Faxing Services
43
Customer Support
26
Setup Ease
18
Simple
16
Cons
Fax Issues
17
Expensive
5
Limitations
5
Poor Interface Design
5
Contact Management
3
Upland InterFAX features and usability ratings that predict user satisfaction
9.1
Has the product been a good partner in doing business?
Average: 8.6
9.3
Ease of Use
Average: 9.0
8.4
Storage
Average: 8.8
8.5
Contact Management
Average: 8.8
Seller Details
Company Website
Year Founded
2010
HQ Location
Austin, TX
Twitter
@UplandSoftware
917 Twitter followers
LinkedIn® Page
www.linkedin.com
1,025 employees on LinkedIn®
(22)4.1 out of 5
11th Easiest To Use in Online Fax software
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  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    OpenText™ RightFax is a centralized fax server solution that provides the best foundational platform for secure faxing capabilities across an entire organization. As the most powerful fax server in t

    Users
    No information available
    Industries
    • Hospital & Health Care
    • Insurance
    Market Segment
    • 55% Enterprise
    • 32% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • OpenText RightFax Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    This product has not yet received any positive sentiments.
    Cons
    Account Management
    1
    Billing Issues
    1
    Poor Customer Support
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • OpenText RightFax features and usability ratings that predict user satisfaction
    7.0
    Has the product been a good partner in doing business?
    Average: 8.6
    8.1
    Ease of Use
    Average: 9.0
    10.0
    Storage
    Average: 8.8
    10.0
    Contact Management
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    OpenText
    Year Founded
    1991
    HQ Location
    Waterloo, ON
    Twitter
    @OpenText
    21,942 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    22,114 employees on LinkedIn®
    Ownership
    NASDAQ:OTEX
Product Description
How are these determined?Information
This description is provided by the seller.

OpenText™ RightFax is a centralized fax server solution that provides the best foundational platform for secure faxing capabilities across an entire organization. As the most powerful fax server in t

Users
No information available
Industries
  • Hospital & Health Care
  • Insurance
Market Segment
  • 55% Enterprise
  • 32% Mid-Market
OpenText RightFax Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
This product has not yet received any positive sentiments.
Cons
Account Management
1
Billing Issues
1
Poor Customer Support
1
OpenText RightFax features and usability ratings that predict user satisfaction
7.0
Has the product been a good partner in doing business?
Average: 8.6
8.1
Ease of Use
Average: 9.0
10.0
Storage
Average: 8.8
10.0
Contact Management
Average: 8.8
Seller Details
Seller
OpenText
Year Founded
1991
HQ Location
Waterloo, ON
Twitter
@OpenText
21,942 Twitter followers
LinkedIn® Page
www.linkedin.com
22,114 employees on LinkedIn®
Ownership
NASDAQ:OTEX

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(53)4.5 out of 5
10th Easiest To Use in Online Fax software
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    XM Fax is the leading software-based, enterprise-grade Fax over IP (FoIP) solution that makes reliably sending and receiving faxes as easy as using email. At the same time, it also reduces costs and i

    Users
    No information available
    Industries
    • Higher Education
    • Information Technology and Services
    Market Segment
    • 47% Mid-Market
    • 40% Enterprise
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • XM Fax features and usability ratings that predict user satisfaction
    9.1
    Has the product been a good partner in doing business?
    Average: 8.6
    9.2
    Ease of Use
    Average: 9.0
    9.4
    Storage
    Average: 8.8
    8.4
    Contact Management
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    XMedius
    Year Founded
    1993
    HQ Location
    Montreal, Canada
    Twitter
    @XMedius
    277 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    91 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

XM Fax is the leading software-based, enterprise-grade Fax over IP (FoIP) solution that makes reliably sending and receiving faxes as easy as using email. At the same time, it also reduces costs and i

Users
No information available
Industries
  • Higher Education
  • Information Technology and Services
Market Segment
  • 47% Mid-Market
  • 40% Enterprise
XM Fax features and usability ratings that predict user satisfaction
9.1
Has the product been a good partner in doing business?
Average: 8.6
9.2
Ease of Use
Average: 9.0
9.4
Storage
Average: 8.8
8.4
Contact Management
Average: 8.8
Seller Details
Seller
XMedius
Year Founded
1993
HQ Location
Montreal, Canada
Twitter
@XMedius
277 Twitter followers
LinkedIn® Page
www.linkedin.com
91 employees on LinkedIn®

Online Fax Software Quick Facts for Enterprise Business Users

Content below is current as of June, 2024
Summary of Reviews

Reviews Summary: The Best Online Fax Software for Enterprise Businesses

At G2 we have some of the most definitive data on the best Online Fax software for enterprise businesses. G2 users have generated 738 Online Fax software reviews and associated data from users working for large-scale companies. We have identified 57 individual Online Fax products offering the features, pricing and support that enterprise companies look for when comparing Online Fax software and solutions. These reviews are generated using the qualitative and quantitative feedback from G2 members working in enterprise companies and who have used these Online Fax software products.

When G2 reviewers submit their software reviews, they often provide information on the type of company they work for and what market segment they belong to. We break these different market segments into three distinct groups:

Enterprise businesses have their own unique requirements when it comes to Online Fax software compared to small or mid-market companies. That is why these individual software reviews are especially helpful when comparing product set up, ease of use and overall cost.

Below you will find FAQs and review snippets for Online Fax software that works well for large companies. Reviews are written by G2 users with real-world experience using these products.

FAQs About Online Fax Software for Enterprise Businesses

What are the best Online Fax software products for large-scale businesses, according to G2 reviewers?

  • CocoFax - 4.6-stars, 180 reviews from reviewers at large-scale companies.
  • RingEX - 4-stars, 170 reviews from reviewers at large-scale companies.
  • mFax - 4.8-stars, 76 reviews from reviewers at large-scale companies.
  • eFax Online Fax Service - 4.5-stars, 75 reviews from reviewers at large-scale companies.
  • Upland InterFAX - 4.6-stars, 58 reviews from reviewers at large-scale companies.

What Online Fax software products do reviewers from large companies like most?

  • CocoFax - 4.6-stars, 180 reviews from reviewers at large companies.
  • mFax - 4.8-stars, 76 reviews from reviewers at large companies.
  • eFax Online Fax Service - 4.5-stars, 75 reviews from reviewers at large companies.
  • Upland InterFAX - 4.6-stars, 58 reviews from reviewers at large companies.
  • HelloFax - 4.5-stars, 56 reviews from reviewers at large companies.

Which Online Fax software products do enterprise companies rate the highest on G2?

  • mFax - 4.8-stars according to 76 professionals at enterprise businesses.
  • CocoFax - 4.6-stars according to 180 professionals at enterprise businesses.
  • Upland InterFAX - 4.6-stars according to 58 professionals at enterprise businesses.
  • eFax Online Fax Service - 4.5-stars according to 75 professionals at enterprise businesses.
  • HelloFax - 4.5-stars according to 56 professionals at enterprise businesses.

How many Online Fax software reviews are from users working in enterprise businesses?

The 738 reviews for large-scale Online Fax service providers on G2 vary often. Specific review details for the nearly 57 Online Fax providers can be found below.

Here’s What Reviewers Working at Large Businesses Have to Say About Online Fax Software

Questions Responses
Here is what professionals in large-scale businesses liked best about Online Fax software products.
GoTo Connect: "The set up was easy and I did not have to do much."
- Tim S., Financial Advisor, Enterprise (> 1000 emp.)

RingEX: "I love the fact that you are able to switch office location from one area to another and have your phones back up and running in no time. Unlike some other phone companies who will take weeks to get a technician to come do your installation."
- andre h., Graphic Production Designer at Vistaprint, Enterprise (> 1000 emp.)

XM Fax: "Straight forward user interface. Good customer support."
- Dave D., Unified Communications Architect at George Washington University, Enterprise (> 1000 emp.)

Here is what professionals in large-scale businesses liked least about Online Fax software products.
RingEX: "I didnt like the call monitoring aspect and how uclear the calls were."
- Scott S., Enterprise (> 1000 emp.)

ClickSend: "It took us 9 months just to set up our account and be able to start using it. Our customer service rep was so terrible at communication that it caused significant delays in that process."
- Cat K., Enterprise (> 1000 emp.)

GoTo Connect: "The phones have been giving me issues with buttons and dropping calls."
- Tim S., Financial Advisor, Enterprise (> 1000 emp.)

These are what professionals in enterprise businesses recommend to others considering Online Fax software.
XM Fax: "Make sure AD is setup well, Xmedius ability to route via fax AD information is very helpful. Make sure that your exchange admin is up to speed on linking Xmedius with exchange."
- JD M., Network Engineer at Centennial Bank, Enterprise (> 1000 emp.)

RingEX: "Definitely use Glip for team group chats and individual conversations, very useful."
- Elizabeth P., Deal Desk Specialist at MINDBODY, Inc., Enterprise (> 1000 emp.)

GoTo Connect: "Thisa very good service. Texting ability was not as good as we would like, but they are working on that."
- Robert P., Enterprise (> 1000 emp.)

These are the problems users said the software was solving and how it is benefiting them in large-scale companies.
GoTo Connect: "I am not solving problems with Jive and there are not a lot of benefits."
- Tim S., Financial Advisor, Enterprise (> 1000 emp.)

RingEX: "This has reduced the setup time are relocation. We did not have to wait an extended time to get our system up and running."
- andre h., Graphic Production Designer at Vistaprint, Enterprise (> 1000 emp.)

XM Fax: "Getting rid of standalone fax machines and analog lines."
- Dave D., Unified Communications Architect at George Washington University, Enterprise (> 1000 emp.)

Reviews by Industry: Computer Software, Hospital & Health Care, and Information Technology and Services

Reviews by Industry: Online Fax Software for Large-Scale Companies

G2 currently has 76 Online Fax software reviews from users working in enterprise companies across multiple industries. These reviews and associated data help G2 provide those working in large-scale companies find the right Online Fax software products for their specific industry. Features, support, and usability needs differ from industry to industry, making it a challenge to find the best Online Fax software for enterprise businesses.

The Online Fax software reviews and FAQs below were chosen specifically because they reflect the experiences of G2 users working at enterprise companies in industries that commonly use Online Fax software.

Industry-Specific Online Fax Software FAQs for Large Businesses

Which industries are most enterprise business Online Fax software reviewers working in?

  • 11.3% of reviewers work at Computer Software companies.
  • 10.5% of reviewers work at Hospital & Health Care companies.
  • 9.7% of reviewers work at Information Technology and Services companies.

Which Online Fax software products are the best for enterprise Computer Software companies?

  • HelloFax is rated 4.5-stars and has 56 reviews from professionals at enterprise companies.
  • GoTo Connect is rated 4.4-stars and has 32 reviews from professionals at enterprise companies.
  • RingEX is rated 4-stars and has 170 reviews from professionals at enterprise companies.

Which Online Fax software products are the best for large-scale Hospital & Health Care companies?

  • mFax is rated 4.8-stars with 76 reviews from large-scale company professionals.
  • CocoFax is rated 4.6-stars with 180 reviews from large-scale company professionals.
  • RingEX is rated 4-stars with 170 reviews from large-scale company professionals.

Which Online Fax software products are the best for large Information Technology and Services companies?

  • HelloFax: 4.5-stars, 56 reviews from reviewers at large companies.
  • XM Fax: 4.5-stars, 52 reviews from reviewers at large companies.
  • RingEX: 4-stars, 170 reviews from reviewers at large companies.

What titles do the Online Fax software reviewers have at their large-scale businesses?

G2 users who review Online Fax products for large companies often have titles like:

  • Financial Advisor
  • Graphic Production Designer at Vistaprint
  • Unified Communications Architect at George Washington University

Enterprise Business Online Fax Software Reviews from Popular Industries

Below you will learn what reviewers from enterprise companies liked and disliked about the Online Fax software products that are popular in their industries.

Industry What Reviewers from Enterprise Businesses Liked What Reviewers from Enterprise Businesses Disliked
Computer Software
RingEX: "Glip is the only product I use every day that I enjoy using/find easy."
- Elizabeth P., Deal Desk Specialist at MINDBODY, Inc., Enterprise (> 1000 emp.)

RingEX: "RingCentral Phone Services, dialing, calling, communicating internally."
- Elizabeth P., Deal Desk Specialist at MINDBODY, Inc., Enterprise (> 1000 emp.)

Hospital & Health Care
GoTo Connect: "GoTo Connect unify team in one place via communication channels."
- Patrice B., VP, CISO, Enterprise (> 1000 emp.)

Information Technology and Services
GoTo Connect: "Its seemless compared to the power players"
- Verified User in Information Technology and Services, Enterprise (> 1000 emp.)

RingEX: "GUI is very hefty, it has features, that are generalized and displayed on-screen but cannot be accessed easily. The desktop looks so unclean when using this."
- Darshil S., Enterprise (> 1000 emp.)

Reviews by Features

Online Fax Software Feature Reviews from Professionals at Enterprise Businesses

Knowing the features of any software tool, app or platform are crucial when you are a professional working at a large-scale company. That’s why G2 has users from enterprise businesses review the 140 features of popular Online Fax software products for quality, usability, and support. These Online Fax software features are analyzed and rated throughout the 4358 Online Fax software reviews created by G2 users. Detailed, market segment-specific feedback can help you determine if a particular Online Fax software product has the attributes and functionality best for your market segment.

There are standard features across all the Online Fax software products reviewed on G2. Below we’ve listed the highest-rated standard features of Online Fax software products along with some of the core attributes that help drive the performance of those features:

  • Sending (90% average rating)
    • Fax Number (93% rating)
    • Alerts (91% rating)
    • Existing Numbers (90% rating)
  • Collaboration Tools (90% average rating)
    • Screen Sharing (91% rating)
    • Presentations (90% rating)
    • Hand Raising (90% rating)
  • Software Type (89% average rating)
    • Desktop Application (91% rating)
    • Mobile (89% rating)
    • Browser Application (87% rating)

Online Fax Software Features FAQs from Professionals at Large Companies

Below you will find answers to frequently asked questions about the features of Online Fax Software asked by G2 reviewers working at large-scale companies.

What are the most important Online Fax software features for large companies and professionals?

  • Phone Calls - 1102 G2 reviews and a 91% rating.
  • VOiP Number - 963 G2 reviews and a 91% rating.
  • Desk-to-Desk Calls - 895 G2 reviews and a 91% rating.
  • Fax Number - 404 G2 reviews and a 93% rating.
  • Alerts - 359 G2 reviews and a 91% rating.

What are the best Online Fax software products with Phone Calls features for enterprise companies?

What are the best Online Fax software products with VOiP Number features for enterprise businesses?

What are the best Online Fax software products with Desk-to-Desk Calls features for large companies?

What are the best Online Fax software products with Fax Number features for large-scale companies?

  • mFax 4.8-star rating from 76 reviews.
  • CocoFax 4.6-star rating from 180 reviews.
  • RingEX 4-star rating from 170 reviews.

What are the best Online Fax software products with Alerts features for large-scale companies?

  • mFax 4.8-star rating from 76 reviews.
  • CocoFax 4.6-star rating from 180 reviews.
  • RingEX 4-star rating from 170 reviews.

Below are the Online Fax software features that G2 reviewers from enterprise businesses like best and least for the top-rated products.

Product Highest Rated Features Lowest Rated Features
mFax Here are one feature user from large companies love the most about mFax:

  • Documents
Here are one feature user from enterprise businesses love the least about mFax:

  • Sending
CocoFax Here are one feature user from large companies love the most about CocoFax:

  • Sending
Here are one feature user from enterprise businesses love the least about CocoFax:

  • Documents
Upland InterFAX Here are one feature user from large companies love the most about Upland InterFAX:

  • Sending
Here are one feature user from enterprise businesses love the least about Upland InterFAX:

  • Documents
eFax Online Fax Service Here are two features users from large companies love the most about eFax Online Fax Service:

  • Sending
  • Documents
Here are one feature user from enterprise businesses love the least about eFax Online Fax Service:

  • Platform
HelloFax Here are one feature user from large companies love the most about HelloFax:

  • Sending
Here are one feature user from enterprise businesses love the least about HelloFax:

  • Documents