# Best Omnichannel Commerce Software for Small Business

  *By [Subhransu Sahu](https://research.g2.com/insights/author/subhransu-sahu)*

   Products classified in the overall Omnichannel Commerce category are similar in many regards and help companies of all sizes solve their business problems. However, small business features, pricing, setup, and installation differ from businesses of other sizes, which is why we match buyers to the right Small Business Omnichannel Commerce to fit their needs. Compare product ratings based on reviews from enterprise users or connect with one of G2's buying advisors to find the right solutions within the Small Business Omnichannel Commerce category.

In addition to qualifying for inclusion in the Omnichannel Commerce Software category, to qualify for inclusion in the Small Business Omnichannel Commerce Software category, a product must have at least 10 reviews left by a reviewer from a small business.





## Category Overview

**Total Products under this Category:** 193


## Trust & Credibility Stats

**Why You Can Trust G2's Software Rankings:**

- 30 Analysts and Data Experts
- 6,600+ Authentic Reviews
- 193+ Products
- Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.



---

**Sponsored**

### SAP Commerce Cloud

The SAP Commerce solutions delivers feature rich digital commerce capabilities built on a modern cloud native platform that will enable businesses to innovate quickly and deliver the perfect fit digital commerce solution for your business. SAP Commerce has the broadest and varying customer base with over 3500 customers, representing 20 industries across 100 countries. Customers trust our solution for its ability to scale and perform, customers has transacted over 570B+ dollars of gross merchandising value representing over 120M+ orders on our ecommerce platform.



[Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=paid_promo&secure%5Bad_slot%5D=category_product_list&secure%5Bcategory_id%5D=2113&secure%5Bmedium%5D=sponsored&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=785&secure%5Bresource_id%5D=2113&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fomnichannel-commerce%3Fpage%3D5&secure%5Btoken%5D=34930819b73e77f298d152219f5b862aeb866c59de6b95a0fb2323b256aa6536&secure%5Burl%5D=https%3A%2F%2Fwww.sap.com%2Findia%2Fproducts%2Fcrm%2Fcommerce-cloud.html&secure%5Burl_type%5D=paid_promos&secure%5Bvisitor_segment%5D=180)

---

## Top-Rated Products (Ranked by G2 Score)
### 1. [Shopify Plus](https://www.g2.com/products/shopify-plus/reviews)
  Shopify Plus is the commerce platform for enterprise high-growth, high-volume brands, coupling speed and agility with the scalable foundation they need to grow bigger, faster. Our platform enables brands to break the rules of commerce through: - Unlimited extensibility, integrations, and customization through Shopify apps and partners - Custom automation with apps like Shopify Flow, Launchpad, and Scripts - Accelerated and customizable checkout - Localized customer experiences with global storefronts Shopify Plus powers 10,000+ of the fastest growing brands in the world, including FashionNova, Budweiser, RedBull, Colourpop, and more. To learn more and see a demo, please visit: https://www.shopify.com/plus


  **Average Rating:** 4.4/5.0
  **Total Reviews:** 842

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 8.5/10 (Category avg: 8.8/10)
- **E-commerce Integration:** 8.7/10 (Category avg: 8.5/10)
- **Data Transfer Tools:** 7.6/10 (Category avg: 8.1/10)
- **What is your organization's estimated ROI on the product (payback period in months)?:** 10/10 (Category avg: 10/10)


**Seller Details:**

- **Seller:** [Shopify](https://www.g2.com/sellers/shopify)
- **Company Website:** https://www.shopify.com/
- **Year Founded:** 2006
- **HQ Location:** Ottawa, ON
- **Twitter:** @Shopify (448,268 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/784652/ (27,474 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Who Uses This:** CEO, Owner
  - **Top Industries:** Retail, Apparel & Fashion
  - **Company Size:** 64% Small-Business, 26% Mid-Market


#### Pros & Cons

**Pros:**

- Ease of Use (100 reviews)
- Customer Support (43 reviews)
- Reliability (40 reviews)
- Easy Setup (36 reviews)
- Quick Setup (36 reviews)

**Cons:**

- Expensive (59 reviews)
- Limited Customization (39 reviews)
- Limited Features (25 reviews)
- Missing Features (21 reviews)
- Limited Reporting (20 reviews)

### 2. [Shopify POS](https://www.g2.com/products/shopify-shopify-pos/reviews)
  Shopify POS is the best point-of-sale solution for retailers who sell in-store and online. Shopify POS brings in-store and online sales together, so you can create the seamless shopping experiences today's customers expect, increase sales, and drastically streamline operations. Our all-in-one POS offers hardware, payments, and software, built to support any type of retail environment. Built on the world's leading commerce platform, Shopify POS makes it easy to expand to new retail locations, international markets, and online channels. Shopify POS is trusted by major retailers like Alo Yoga, Vuori, and Glossier.


  **Average Rating:** 4.4/5.0
  **Total Reviews:** 350

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 8.9/10 (Category avg: 8.8/10)
- **E-commerce Integration:** 9.0/10 (Category avg: 8.5/10)
- **Data Transfer Tools:** 7.7/10 (Category avg: 8.1/10)
- **What is your organization's estimated ROI on the product (payback period in months)?:** 10/10 (Category avg: 10/10)


**Seller Details:**

- **Seller:** [Shopify](https://www.g2.com/sellers/shopify)
- **Company Website:** https://www.shopify.com/
- **Year Founded:** 2006
- **HQ Location:** Ottawa, ON
- **Twitter:** @Shopify (448,268 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/784652/ (27,474 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Who Uses This:** Owner, Manager
  - **Top Industries:** Retail, Apparel & Fashion
  - **Company Size:** 75% Small-Business, 16% Mid-Market


#### Pros & Cons

**Pros:**

- Ease of Use (34 reviews)
- Inventory Management (24 reviews)
- Integrations (18 reviews)
- Easy Setup (17 reviews)
- Order Management (17 reviews)

**Cons:**

- Expensive (16 reviews)
- Limited Features (13 reviews)
- Lack of Customization (9 reviews)
- Limited Customization (8 reviews)
- Connectivity Issues (7 reviews)

### 3. [BigCommerce](https://www.g2.com/products/bigcommerce/reviews)
  About BigCommerce BigCommerce, powered by Commerce, is a flexible enterprise ecommerce platform built to help brands, retailers, manufacturers, and merchants of all sizes grow and innovate without compromise. Its open architecture gives B2C and B2B businesses the freedom to scale, adapt, and solve complex challenges with the flexibility to integrate their preferred tech stack, extend functionality, and tailor the experience to their needs. Companies across industries rely on BigCommerce to power their growth, including Cole Haan, Harvey Nichols, King Arthur Baking Co., Mizuno, and MKM Building Supplies.


  **Average Rating:** 4.2/5.0
  **Total Reviews:** 569

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 8.4/10 (Category avg: 8.8/10)
- **E-commerce Integration:** 8.1/10 (Category avg: 8.5/10)
- **Data Transfer Tools:** 7.9/10 (Category avg: 8.1/10)
- **What is your organization's estimated ROI on the product (payback period in months)?:** 10/10 (Category avg: 10/10)


**Seller Details:**

- **Seller:** [Commerce](https://www.g2.com/sellers/commerce)
- **Company Website:** https://www.commerce.com/
- **Year Founded:** 2009
- **HQ Location:** Austin, TX
- **Twitter:** @bigcommerce (65,767 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/poweredbycommerce/ (1,894 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Who Uses This:** Owner, CEO
  - **Top Industries:** Retail, Apparel & Fashion
  - **Company Size:** 75% Small-Business, 19% Mid-Market


#### Pros & Cons

**Pros:**

- Ease of Use (40 reviews)
- Customer Support (21 reviews)
- Easy Integration (14 reviews)
- Product Management (12 reviews)
- App Integration (11 reviews)

**Cons:**

- Limited Customization (12 reviews)
- Expensive (11 reviews)
- Difficult Customization (9 reviews)
- Customization Difficulty (7 reviews)
- Limited Features (7 reviews)

### 4. [SAP Commerce Cloud](https://www.g2.com/products/sap-commerce-cloud/reviews)
  The SAP Commerce solutions delivers feature rich digital commerce capabilities built on a modern cloud native platform that will enable businesses to innovate quickly and deliver the perfect fit digital commerce solution for your business. SAP Commerce has the broadest and varying customer base with over 3500 customers, representing 20 industries across 100 countries. Customers trust our solution for its ability to scale and perform, customers has transacted over 570B+ dollars of gross merchandising value representing over 120M+ orders on our ecommerce platform.


  **Average Rating:** 4.3/5.0
  **Total Reviews:** 268

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 8.4/10 (Category avg: 8.8/10)
- **E-commerce Integration:** 8.6/10 (Category avg: 8.5/10)
- **Data Transfer Tools:** 8.7/10 (Category avg: 8.1/10)
- **What is your organization's estimated ROI on the product (payback period in months)?:** 10/10 (Category avg: 10/10)


**Seller Details:**

- **Seller:** [SAP](https://www.g2.com/sellers/sap)
- **Company Website:** https://www.sap.com/
- **Year Founded:** 1972
- **HQ Location:** Walldorf
- **Twitter:** @SAP (297,227 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/sap/ (141,341 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Who Uses This:** Consultant, Associate
  - **Top Industries:** Information Technology and Services, Computer Software
  - **Company Size:** 46% Enterprise, 32% Mid-Market


#### Pros & Cons

**Pros:**

- Ease of Use (29 reviews)
- Integrations (23 reviews)
- B2B (16 reviews)
- Customer Experience (16 reviews)
- Customization (15 reviews)

**Cons:**

- Expensive (24 reviews)
- Complexity (21 reviews)
- Difficult Learning (18 reviews)
- Learning Curve (18 reviews)
- Complex Implementation (17 reviews)

### 5. [ikas](https://www.g2.com/products/ikas/reviews)
  ikas is an innovative e-commerce platform that has been specifically designed for small and medium-sized enterprises and entrepreneurs. Its user-friendly interface allows the user to easily create an online store without requiring any technical expertise. Furthermore, its advanced features enable the sale of the products seamlessly through various channels, including marketplaces, physical stores, and the brand’s own e-commerce website, on an international scale. One of the most notable features of the platform is its multi-channel sales functionality that facilitates the management of all the orders and stocks in one unified dashboard. With a single click, one can efficiently transfer all of their products to their own e-commerce website using ikas. In addition, the platform's high conversion rates can be leveraged to enhance SEO performance, thereby resulting in better outcomes and increased profit margins. ikas offers a robust e-commerce infrastructure that enables the fast and efficient creation of e-commerce websites. The platform holds unlimited products, traffic, and web space, free shipping integration, advanced return management, discount campaigns, and 24/7 expert customer support. Additionally, users can take advantage of bulk assignment of categories, tags, and sale prices to products, as well as receive cart reminder notifications via SMS and WhatsApp. Moreover, the platform's payment solution, ikasPay, offers the advantage of receiving payments the next day, while e-export to all countries is free. By selecting ikas, users can carry out their e-commerce processes practically and professionally, similar to many successful brands that currently use the ikas infrastructure.


  **Average Rating:** 4.4/5.0
  **Total Reviews:** 149

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 9.0/10 (Category avg: 8.8/10)
- **E-commerce Integration:** 9.0/10 (Category avg: 8.5/10)
- **Data Transfer Tools:** 8.9/10 (Category avg: 8.1/10)
- **What is your organization's estimated ROI on the product (payback period in months)?:** 10/10 (Category avg: 10/10)


**Seller Details:**

- **Seller:** [ikas Tech GmbH](https://www.g2.com/sellers/ikas-tech-gmbh)
- **Company Website:** https://ikas.com/
- **Year Founded:** 2017
- **HQ Location:** Ankara, TR
- **Twitter:** @ikasturkiye (8,511 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/ikas-com/ (300 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Who Uses This:** Founder
  - **Top Industries:** Information Technology and Services, Computer Software
  - **Company Size:** 53% Small-Business, 41% Mid-Market


#### Pros & Cons

**Pros:**

- Ease of Use (42 reviews)
- E-commerce Services (18 reviews)
- User Interface (18 reviews)
- Easy Integration (17 reviews)
- Inventory Management (14 reviews)

**Cons:**

- Limited Customization (8 reviews)
- Limited Features (8 reviews)
- Missing Features (7 reviews)
- Poor Customer Support (6 reviews)
- Expensive (5 reviews)

### 6. [Salesforce B2B Commerce](https://www.g2.com/products/salesforce-b2b-commerce/reviews)
  Salesforce B2B Commerce empowers customers to meet complex buyer needs and drive B2B sales efficiency. Start selling faster with guided store setup, out-of-the-box customer records, generative product descriptions, and generative AI-driven insights and goals. Automate buying with self-serve rapid reordering, account and customer-specific pricing, entitlements, dynamic promotions, and more. Launch templated pages for B2B, D2C, or both. Leverage shared catalogs, promotions, products, and price books. Achieve your growth goals faster and generate more revenue with B2B Commerce powered by Salesforce. Unlock global scale on a trusted platform with 99.99% proven uptime and security and a robust partner ecosystem to extend Commerce capabilities across your business.


  **Average Rating:** 4.4/5.0
  **Total Reviews:** 279

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 8.9/10 (Category avg: 8.8/10)
- **E-commerce Integration:** 8.2/10 (Category avg: 8.5/10)
- **Data Transfer Tools:** 8.3/10 (Category avg: 8.1/10)
- **What is your organization's estimated ROI on the product (payback period in months)?:** 10/10 (Category avg: 10/10)


**Seller Details:**

- **Seller:** [Salesforce](https://www.g2.com/sellers/salesforce)
- **Company Website:** https://www.salesforce.com/
- **Year Founded:** 1999
- **HQ Location:** San Francisco, CA
- **Twitter:** @salesforce (581,281 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/3185/ (88,363 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Who Uses This:** Salesforce Developer, Business Development Representative
  - **Top Industries:** Information Technology and Services, Computer Software
  - **Company Size:** 36% Mid-Market, 33% Enterprise


#### Pros & Cons

**Pros:**

- Ease of Use (49 reviews)
- B2B (31 reviews)
- Features (29 reviews)
- Integrations (29 reviews)
- B2B Sales (25 reviews)

**Cons:**

- Complex Setup (24 reviews)
- Expensive (24 reviews)
- Complexity (22 reviews)
- Difficult Learning (16 reviews)
- User Difficulty (16 reviews)

### 7. [Linnworks](https://www.g2.com/products/linnworks/reviews)
  Linnworks uncomplicates your order and inventory management. With hundreds of integrations, our platform enables you to expand, automate and control every piece of your ecommerce operation from one central hub. Build the perfect set of automation rules to streamline the sorting, prioritization and routing of every incoming order, no matter your setup complexity. Sync your inventory in real-time across all your marketplaces and eliminate oversells for good. Empower pickers with digital picklists and built-in quality control functionality for faster, more accurate fulfillment. Add or modify listings in bulk. Pull all your data into one place for the most comprehensive reporting and unmatched forecasting. The list goes on. To put it simply, Linnworks is here to make managing your commerce operation easier than ever.


  **Average Rating:** 4.3/5.0
  **Total Reviews:** 95

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 8.1/10 (Category avg: 8.8/10)
- **E-commerce Integration:** 9.1/10 (Category avg: 8.5/10)
- **Data Transfer Tools:** 8.0/10 (Category avg: 8.1/10)
- **What is your organization's estimated ROI on the product (payback period in months)?:** 10/10 (Category avg: 10/10)


**Seller Details:**

- **Seller:** [LinnSystems](https://www.g2.com/sellers/linnsystems)
- **Company Website:** https://www.linnworks.com
- **Year Founded:** 2005
- **HQ Location:** Chichester, West Sussex
- **Twitter:** @LINNWORKS (2,604 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/2608676/ (211 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Who Uses This:** Director
  - **Top Industries:** Retail, Automotive
  - **Company Size:** 87% Small-Business, 15% Mid-Market


#### Pros & Cons

**Pros:**

- Ease of Use (6 reviews)
- Inventory Management (6 reviews)
- Efficiency Improvement (5 reviews)
- Platform Versatility (5 reviews)
- Order Management (4 reviews)

**Cons:**

- Difficult Learning (3 reviews)
- Long Waiting Times (3 reviews)
- Poor Customer Support (3 reviews)
- Slow Service (3 reviews)
- Complex Usability (2 reviews)

### 8. [Goflow](https://www.g2.com/products/goflow/reviews)
  Goflow is a cloud-based SaaS platform built for enterprise ecommerce sellers managing complex, multichannel operations at scale. We unify orders, inventory, listings, purchasing, shipping, EDI, and analytics into a single system so teams can operate with clarity instead of juggling disconnected tools. Designed for real-world operators, Goflow is intuitive and directive, allowing teams to get productive quickly with minimal training. The platform is built for daily use, helping teams move faster while reducing errors and operational drag. As a leader in ecommerce integration, Goflow connects sellers to more than 250 marketplaces and systems through a robust API, including Amazon, Walmart, eBay, Target, Shopify, Magento, major EDI marketplaces, 3PLs, and ERPs. This gives sellers a single source of truth as they expand across channels. Goflow replaces fragmented workflows with intelligent automation across catalog management, inventory, purchasing and receiving, order and return flows, shipping and logistics, and reporting, helping sellers maintain control as they scale. Sellers choose Goflow for its plug-and-play reliability, real-time visibility across their entire operation, US-based support, guided onboarding, free data migration, and a long-term product roadmap built for serious growth. Book a demo: https://goflow.com/demo


  **Average Rating:** 4.8/5.0
  **Total Reviews:** 103

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 9.9/10 (Category avg: 8.8/10)
- **E-commerce Integration:** 10.0/10 (Category avg: 8.5/10)
- **Data Transfer Tools:** 10.0/10 (Category avg: 8.1/10)
- **What is your organization's estimated ROI on the product (payback period in months)?:** 6.0/10 (Category avg: 10/10)


**Seller Details:**

- **Seller:** [Goflow](https://www.g2.com/sellers/goflow)
- **Year Founded:** 2011
- **HQ Location:** Jersey City, US
- **LinkedIn® Page:** https://www.linkedin.com/company/goflow-app-llc/about (28 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Who Uses This:** Manager
  - **Top Industries:** Retail, Consumer Goods
  - **Company Size:** 72% Small-Business, 18% Mid-Market


#### Pros & Cons

**Pros:**

- Ease of Use (50 reviews)
- Features (20 reviews)
- Easy Integrations (17 reviews)
- Simple (17 reviews)
- Customer Support (16 reviews)

**Cons:**

- Missing Features (14 reviews)
- Limitations (8 reviews)
- Inventory Management (7 reviews)
- Poor Customer Support (6 reviews)
- Integration Issues (5 reviews)

### 9. [Magento Open Source](https://www.g2.com/products/magento-open-source/reviews)
  Magento Open Source is a robust, PHP-based e-commerce platform that empowers businesses to create and manage online stores with flexibility and control. Initially developed by Varien Inc. and now maintained by Adobe Inc., it offers a comprehensive suite of tools for merchants to build customized digital storefronts. With its modular architecture, Magento Open Source supports extensive customization, allowing businesses to tailor their online presence to meet specific needs. The platform's scalability makes it suitable for a wide range of enterprises, from small startups to large multinational corporations. Key Features and Functionality: - Catalog Management: Supports various product types, including simple, configurable, grouped, bundled, and virtual products, enabling merchants to manage extensive inventories efficiently. - Promotions and Pricing: Offers advanced pricing rules and promotions, such as discounts, coupons, and special offers, to enhance customer engagement and boost sales. - Search Engine Optimization (SEO): Provides tools to optimize product pages and content for search engines, improving visibility and driving organic traffic. - Progressive Web Application (PWA) Support: Facilitates the development of PWAs, ensuring fast, responsive, and app-like experiences for users across various devices. - Extension Marketplace: Access to a vast marketplace of third-party extensions and templates allows for further customization and functionality enhancements. Primary Value and Solutions: Magento Open Source addresses the need for a flexible and scalable e-commerce solution that can adapt to the unique requirements of diverse businesses. By offering a customizable platform with a rich set of features, it enables merchants to create engaging and personalized shopping experiences for their customers. The open-source nature of Magento fosters a collaborative community, providing continuous improvements, security updates, and a wealth of resources for users. This ensures that businesses can maintain a competitive edge in the ever-evolving digital marketplace.


  **Average Rating:** 4.0/5.0
  **Total Reviews:** 232

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 7.7/10 (Category avg: 8.8/10)
- **E-commerce Integration:** 8.9/10 (Category avg: 8.5/10)
- **Data Transfer Tools:** 8.7/10 (Category avg: 8.1/10)
- **What is your organization's estimated ROI on the product (payback period in months)?:** 10/10 (Category avg: 10/10)


**Seller Details:**

- **Seller:** [Adobe](https://www.g2.com/sellers/adobe)
- **Year Founded:** 1982
- **HQ Location:** San Jose, CA
- **Twitter:** @Adobe (956,297 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/1480/ (41,539 employees on LinkedIn®)
- **Ownership:** NASDAQ:ADBE

**Reviewer Demographics:**
  - **Who Uses This:** Web Developer, Owner
  - **Top Industries:** Information Technology and Services, Retail
  - **Company Size:** 65% Small-Business, 28% Mid-Market


#### Pros & Cons

**Pros:**

- Ease of Use (8 reviews)
- Customizability (7 reviews)
- Customization (7 reviews)
- E-commerce Services (6 reviews)
- Flexibility (6 reviews)

**Cons:**

- Learning Curve (8 reviews)
- Developer Dependency (5 reviews)
- Expensive (4 reviews)
- High Complexity (4 reviews)
- Complex Implementation (3 reviews)

### 10. [Syncware](https://www.g2.com/products/syncware-syncware/reviews)
  Automation software to sync orders, shipments, and inventory for multi-channel consumer product brands


  **Average Rating:** 4.5/5.0
  **Total Reviews:** 54

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 8.8/10)
- **What is your organization's estimated ROI on the product (payback period in months)?:** 10/10 (Category avg: 10/10)


**Seller Details:**

- **Seller:** [Syncware](https://www.g2.com/sellers/syncware-658acaa5-cb1b-4ed7-be67-52307277b04d)
- **Year Founded:** 2006
- **HQ Location:** Park City, US
- **LinkedIn® Page:** https://www.linkedin.com/company/getsyncware (19 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Company Size:** 83% Small-Business, 2% Mid-Market


#### Pros & Cons

**Pros:**

- Customer Support (9 reviews)
- Solutions (8 reviews)
- Ease of Use (6 reviews)
- Helpful (5 reviews)
- Order Management (4 reviews)

**Cons:**

- Billing Issues (3 reviews)
- Expensive (3 reviews)
- Extra Charges (3 reviews)
- Manual Processes (3 reviews)
- Order Management Issues (3 reviews)

### 11. [Pipe17](https://www.g2.com/products/pipe17/reviews)
  Pipe17 is the AI-Native Order Operations Platform that unifies orders, inventory, products and fulfillments across selling channels (DTC, B2B, retail and agentic), ERPs and fulfillment locations. Backed by GLP Capital, LFX Ventures and Blumberg Capital, Pipe17 helps innovative brands like Allbirds, Wyze and MaryRuth Organics, and leading 3PLs like FedEx, Radial and Ryder eliminate operational chaos, accelerate time-to-market and scale profitably.


  **Average Rating:** 4.6/5.0
  **Total Reviews:** 29

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 9.6/10 (Category avg: 8.8/10)
- **E-commerce Integration:** 9.7/10 (Category avg: 8.5/10)
- **Data Transfer Tools:** 9.4/10 (Category avg: 8.1/10)
- **What is your organization's estimated ROI on the product (payback period in months)?:** 7.3/10 (Category avg: 10/10)


**Seller Details:**

- **Seller:** [Pipe17](https://www.g2.com/sellers/pipe17)
- **Year Founded:** 2019
- **HQ Location:** Seattle, US
- **Twitter:** @Pipe17Inc (280 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/Pipe17 (59 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Top Industries:** Consumer Goods, Retail
  - **Company Size:** 69% Small-Business, 28% Mid-Market


#### Pros & Cons

**Pros:**

- Order Management (8 reviews)
- Customer Support (7 reviews)
- Easy Integrations (7 reviews)
- Ease of Use (5 reviews)
- Inventory Management (5 reviews)

**Cons:**

- Expensive (3 reviews)
- Difficult Customization (2 reviews)
- Pricing Issues (2 reviews)
- Software Bugs (2 reviews)
- Technical Issues (2 reviews)

### 12. [Luminous](https://www.g2.com/products/luminous/reviews)
  The go-to operating system for ecommerce brands. Most ecommerce solutions are either poorly built online tools with no support or ultra-expensive ERPs that are full of unnecessary features. In between that is Luminous, the first system made for the unmet needs of ecommerce operations and inventory. With Luminous, you can: Easily stay in stock on your hottest-selling SKUs Seamlessly manage and replenish your 3PL and FBA warehouses Eliminate manual EDI processes and cancel SPS commerce Smooth specialty wholesale flow that links to your accounting and warehouse systems Fail-proof processes for going from DTC to wholesale, or vice versa Effortless order processing and fulfillment Pay only for features you need. Integrate with everything else.


  **Average Rating:** 4.8/5.0
  **Total Reviews:** 22

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 8.8/10)
- **E-commerce Integration:** 9.4/10 (Category avg: 8.5/10)
- **Data Transfer Tools:** 9.4/10 (Category avg: 8.1/10)
- **What is your organization's estimated ROI on the product (payback period in months)?:** 10/10 (Category avg: 10/10)


**Seller Details:**

- **Seller:** [Luminous](https://www.g2.com/sellers/luminous)
- **Year Founded:** 2021
- **HQ Location:** Everett, WA
- **LinkedIn® Page:** https://www.linkedin.com/company/joinluminous/ (64 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Top Industries:** Retail
  - **Company Size:** 86% Small-Business, 9% Mid-Market


#### Pros & Cons

**Pros:**

- Ease of Use (3 reviews)
- Customer Support (2 reviews)
- Onboarding (2 reviews)
- Clarity (1 reviews)
- Customizability (1 reviews)

**Cons:**

- Not User-Friendly (2 reviews)
- Challenges in Usage (1 reviews)
- Complexity (1 reviews)
- Difficult Learning (1 reviews)
- Difficult Navigation (1 reviews)

### 13. [Shopware](https://www.g2.com/products/shopware/reviews)
  Shopware is the open and intelligent commerce platform built for the era of Agentic, Complex, and B2B Commerce. With Agentic Commerce, Shopware is shaping the next stage of intelligent retail - where AI amplifies creativity, automates routine tasks, and enhances discovery and personalization by delivering intelligent experiences and giving you full control of your brand and data. Complex Commerce defines how Shopware handles scale, architecture, and adaptability. Whether you operate in SaaS, PaaS, your cloud, or through our Community Edition, Shopware gives you unmatched freedom to innovate. Its modular, API-first foundation simplifies integrations, multi-store management, and global growth. Trusted by 55,000+ brands, Shopware delivers the freedom and power for businesses to innovate fast and scale confidently and to adapt to what’s next.


  **Average Rating:** 4.2/5.0
  **Total Reviews:** 194

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 7.8/10 (Category avg: 8.8/10)
- **E-commerce Integration:** 7.9/10 (Category avg: 8.5/10)
- **Data Transfer Tools:** 6.3/10 (Category avg: 8.1/10)
- **What is your organization's estimated ROI on the product (payback period in months)?:** 10/10 (Category avg: 10/10)


**Seller Details:**

- **Seller:** [Shopware](https://www.g2.com/sellers/shopware)
- **Company Website:** https://www.shopware.com
- **Year Founded:** 2000
- **HQ Location:** Schöppingen
- **Twitter:** @shopware (6,253 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/shopware-ag/ (412 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Who Uses This:** CEO
  - **Top Industries:** Retail, Consumer Goods
  - **Company Size:** 65% Small-Business, 29% Mid-Market


#### Pros & Cons

**Pros:**

- Customizability (10 reviews)
- Ease of Use (10 reviews)
- Features (10 reviews)
- Customization (9 reviews)
- Easy Integration (8 reviews)

**Cons:**

- Expensive (5 reviews)
- Update Issues (5 reviews)
- Complex Setup (4 reviews)
- Learning Curve (4 reviews)
- Slow Performance (4 reviews)

### 14. [ChannelApe](https://www.g2.com/products/channelape/reviews)
  Strategic Inventory Management Software for Commerce Three core products: 1. Insights - Dashboard, Reports and Alerts built for Omnichannel Brands Know exactly what you have where and why. Business Intelligence built for commerce. Reports around orders, fulfillments, inventory, and product performance. 2. Workflows Workflows brings a drag-n-drop UI and message based integration workflows to your fingertips. No more "black-box" integration. Simplify end-to-end integration using a library of prebuilt industry workflows to rapidly connect external trading partners with all your files, apps, and processes. 3. Playbook Library of inventory orchestration rules will help you automate things like presell, reserves, effective and expirations. Order orchestration rules with things like fraud filtering, VIP tags, routing, split-shipping, label selection, maturity periods, order edits, per channel shipment rules, and so much more.


  **Average Rating:** 4.8/5.0
  **Total Reviews:** 11

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 8.8/10)
- **What is your organization's estimated ROI on the product (payback period in months)?:** 3.3/10 (Category avg: 10/10)


**Seller Details:**

- **Seller:** [ChannelApe](https://www.g2.com/sellers/channelape)
- **Year Founded:** 2017
- **HQ Location:** New York, NY
- **Twitter:** @ChannelApe (726 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/4985254/ (7 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Company Size:** 91% Small-Business, 9% Mid-Market


### 15. [Rithum](https://www.g2.com/products/rithum/reviews)
  Rithum was born from the combined strength of e-commerce trailblazers CommerceHub and ChannelAdvisor. Operating across the globe, Rithum supports the world's leading brands and retailers with a range of 3P commerce solutions that enable business models like drop shipping, private marketplace vendor self-service, e-commission and public marketplaces, helping them to drive efficient and profitable e-commerce businesses. Rithum solutions help businesses • Acquire new consumers with greater efficiency and effectiveness. • Optimize and scale quickly by adding new channels. • Expand curated product selection quickly and easily. • Create amazing consumer experiences from the beginning of the shopping journey to the very end.


  **Average Rating:** 3.9/5.0
  **Total Reviews:** 110

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 7.5/10 (Category avg: 8.8/10)
- **What is your organization's estimated ROI on the product (payback period in months)?:** 10/10 (Category avg: 10/10)


**Seller Details:**

- **Seller:** [Rithum](https://www.g2.com/sellers/rithum)
- **Company Website:** https://www.rithum.com/
- **Year Founded:** 1997
- **HQ Location:** Atlanta , GA
- **Twitter:** @rithumcommerce (9,729 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/rithumcommerce/ (950 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Top Industries:** Retail, Apparel & Fashion
  - **Company Size:** 60% Small-Business, 35% Mid-Market


#### Pros & Cons

**Pros:**

- Ease of Use (6 reviews)
- Inventory Management (5 reviews)
- Business Growth (3 reviews)
- Easy Integrations (3 reviews)
- Helpful (3 reviews)

**Cons:**

- Inventory Management (3 reviews)
- Limited Customization (3 reviews)
- Data Management Issues (2 reviews)
- Difficult Customization (2 reviews)
- Editing Difficulties (2 reviews)

### 16. [Commerce Studio by 1440](https://www.g2.com/products/commerce-studio-by-1440/reviews)
  Commerce Studio by 1440 helps multi-channel retailers break down data silos and maximize productivity behind a single Salesforce login. Scale your business by creating efficiencies with the tools you already use to manage Orders, Returns, Exchanges, Customer Support, Inventory, Suppliers, PIM, Dropship, 3PL and so much more. With powerful reporting and analytics, you'll soon realize the time-saving benefits of transforming your back office with Commerce Studio by 1440.


  **Average Rating:** 4.2/5.0
  **Total Reviews:** 17

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 9.6/10 (Category avg: 8.8/10)
- **What is your organization's estimated ROI on the product (payback period in months)?:** 6.5/10 (Category avg: 10/10)


**Seller Details:**

- **Seller:** [Cloud Conversion](https://www.g2.com/sellers/cloud-conversion)
- **Year Founded:** 2009
- **HQ Location:** Park City, UT
- **Twitter:** @1440io (1,330 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/1440io/ (37 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Company Size:** 59% Small-Business, 24% Mid-Market




## Parent Category

[Commerce Software](https://www.g2.com/categories/commerce)



## Related Categories

- [E-Commerce Platforms](https://www.g2.com/categories/e-commerce-platforms)
- [Order Management Software](https://www.g2.com/categories/order-management)
- [Multichannel Retail Software](https://www.g2.com/categories/multichannel-retail)