Best Mobile Device Management (MDM) Software for Medium-Sized Businesses

JumpCloud is a tool that manages user access and authentication, unifying identity, access, and device management into a single, cloud-native platform. Users frequently mention that JumpCloud simplifies IT operations by providing a single source of truth for users and devices, enabling strong security through SSO, MFA, and automated onboarding/offboarding. Reviewers noted that the initial setup and policy configuration can be complex, especially for organizations migrating from traditional Active Directory or managing advanced security use cases.

NinjaOne is a remote monitoring and management tool that offers features such as patch management, remote access, IT documentation, and automation. Users frequently mention the ease of use, the ability to automate tasks across numerous devices, the constant improvements and enhancements, and the responsive customer support as key benefits of NinjaOne. Users mentioned issues such as the lack of a dark mode, occasional UI quirks, limited report customization, high pricing for smaller teams, and a steep learning curve for advanced setup as drawbacks of the product.

AirDroid Business is a tool for remote device management, offering features such as kiosk mode, device enrollment, over-the-air app provisioning, device grouping and restrictions, Windows patch management, and real-time device status monitoring. Users like the tool's ability to simplify vendor payment tablets setup, monitor and troubleshoot devices remotely, enroll devices using QR code, configure device restrictions during enrollment, support different deployment scenarios, schedule Windows patch management, and automate tasks for quicker deployment. Reviewers experienced a slight learning curve when first setting up and navigating all the features, initial policy configuration difficulties, increased pricing as device count grows with added features, late arrival of notifications, and a need for deeper filtering in reporting.

TeamViewer is a system for remote communications, designed to facilitate the management and organization of professional projects. Users frequently mention the ease of implementation, versatility with different operating systems, and the responsiveness of the customer support team. Users reported issues with high pricing for small businesses or individual users, dependency on internet quality for connection speed, and limitations in the free version.

SureMDM is a tool used for managing endpoint users and integrating various features such as RDP, restrictions, and location tracking. Users frequently mention the flexibility of the platform, the responsiveness of the support team, and the comprehensive set of features that are well-suited for various environments. Users mentioned issues such as the need for permission every time they connect to a company-owned phone, the inability to edit admin policies, and occasional lag on the 42Gears website.

Deel IT is a platform designed to manage global teams and their equipment, handle payments, and streamline the IT lifecycle for distributed teams. Users like the user-friendly interface, the ability to manage global employees and their equipment efficiently, and the convenience of having multiple withdrawal methods and financial aid options. Users experienced issues with the lack of advanced automation options, the need for manual intervention in certain processes, occasional crashes in data or workflows, and high fees for certain services.