Best Loan Servicing Software

NK
Researched and written by Neya Kumaresan

Loan servicing software automates and manages the loan lifecycle, from origination to reporting. Many lenders opt to service their own loans, as this allows for increased profits and greater control over regulatory compliance. Loan servicing software minimizes error and effort when tracking and reconciling loans. These solutions control service loans internally, helping to improve regulatory compliance and manage customer service operations.

Loan servicing software is designed to help lenders increase revenue, simplify portfolio management, improve customer satisfaction, and reduce operating expenses. Because loan servicing software improves workflow efficiency, it should integrate with existing CRM tools. Loan servicing software typically contains loan origination software functionality or integrates with loan origination solutions to provide comprehensive full-cycle loan management.

To qualify for inclusion in the Loan Servicing category, a product must:

Manage credit decisioning, payment processing and collections, and reporting
Collect, track, import, and export loan related data
Manage multiple borrower accounts
Include flexibility to work with any kind of loan, lender, business process, and interest method

Best Loan Servicing Software At A Glance

Leader:
Mortgage Automator
Mortgage Automator
Highest Performer:
Lendr
Lendr
Best Contender:
Upstart
Upstart
Most Niche:
TurnKey Lender
TurnKey Lender
Most Trending:
inGain SaaS Loan Management System
inGain SaaS Loan Management System
Show LessShow More
Best Contender:
Upstart
Upstart
Most Niche:
TurnKey Lender
TurnKey Lender
Most Trending:
inGain SaaS Loan Management System
inGain SaaS Loan Management System

G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

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156 Listings in Loan Servicing Available
Mortgage Automator
(72)4.9 out of 5
Optimized for quick response
2nd Easiest To Use in Loan Servicing software
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Mortgage Automator is the most comprehensive end-to-end loan origination & servicing software across the globe for private/hard money lenders. Perfect for residential (rehab/fix & flips, purch

    Users
    No information available
    Industries
    • Financial Services
    • Real Estate
    Market Segment
    • 96% Small-Business
    • 4% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Mortgage Automator is a software used for mortgage lending business that enables quick information lookup, efficient data storage, and streamlined mortgage origination process.
    • Users frequently mention the user-friendly nature of the software, its ability to streamline and organize files, and the responsive and helpful support team.
    • Reviewers mentioned issues with the software feeling clunky at times, updates affecting document templates, and difficulties with backend changes impacting reports and settings.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Mortgage Automator Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    32
    Customer Support
    30
    Quick Response
    19
    User-Friendly
    14
    Loan Management
    13
    Cons
    Poor Performance
    5
    Loan Issues
    3
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Mortgage Automator features and usability ratings that predict user satisfaction
    9.5
    Ease of Use
    Average: 8.8
    9.7
    Quality of Support
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Mortgage Automator
    Company Website
    Year Founded
    2017
    HQ Location
    Toronto, Canada
    Twitter
    @AutomatorGroup
    76 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    73 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Mortgage Automator is the most comprehensive end-to-end loan origination & servicing software across the globe for private/hard money lenders. Perfect for residential (rehab/fix & flips, purch

Users
No information available
Industries
  • Financial Services
  • Real Estate
Market Segment
  • 96% Small-Business
  • 4% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Mortgage Automator is a software used for mortgage lending business that enables quick information lookup, efficient data storage, and streamlined mortgage origination process.
  • Users frequently mention the user-friendly nature of the software, its ability to streamline and organize files, and the responsive and helpful support team.
  • Reviewers mentioned issues with the software feeling clunky at times, updates affecting document templates, and difficulties with backend changes impacting reports and settings.
Mortgage Automator Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
32
Customer Support
30
Quick Response
19
User-Friendly
14
Loan Management
13
Cons
Poor Performance
5
Loan Issues
3
Mortgage Automator features and usability ratings that predict user satisfaction
9.5
Ease of Use
Average: 8.8
9.7
Quality of Support
Average: 8.8
Seller Details
Seller
Mortgage Automator
Company Website
Year Founded
2017
HQ Location
Toronto, Canada
Twitter
@AutomatorGroup
76 Twitter followers
LinkedIn® Page
www.linkedin.com
73 employees on LinkedIn®
Get a quote
CloudBankin
(127)5.0 out of 5
1st Easiest To Use in Loan Servicing software
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    CloudBankin is a complete end-to-end digital lending stack and happily offers services to financial institutions such as Banks, NBFCs, and Fintechs. Our suite comprises Digital Onboarding, Digital Ban

    Users
    No information available
    Industries
    • Financial Services
    • Banking
    Market Segment
    • 47% Mid-Market
    • 44% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • CloudBankin Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    34
    Easy API Integrations
    22
    Many Features
    15
    Loan Management
    12
    User-Friendly
    12
    Cons
    Poor Performance
    11
    High Cost
    9
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • CloudBankin features and usability ratings that predict user satisfaction
    9.9
    Ease of Use
    Average: 8.8
    10.0
    Quality of Support
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    CloudBankin (Formerly known as Habile Technologies)
    Year Founded
    2008
    HQ Location
    Chennai, Tamil Nadu
    LinkedIn® Page
    www.linkedin.com
    85 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

CloudBankin is a complete end-to-end digital lending stack and happily offers services to financial institutions such as Banks, NBFCs, and Fintechs. Our suite comprises Digital Onboarding, Digital Ban

Users
No information available
Industries
  • Financial Services
  • Banking
Market Segment
  • 47% Mid-Market
  • 44% Small-Business
CloudBankin Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
34
Easy API Integrations
22
Many Features
15
Loan Management
12
User-Friendly
12
Cons
Poor Performance
11
High Cost
9
CloudBankin features and usability ratings that predict user satisfaction
9.9
Ease of Use
Average: 8.8
10.0
Quality of Support
Average: 8.8
Seller Details
Seller
CloudBankin (Formerly known as Habile Technologies)
Year Founded
2008
HQ Location
Chennai, Tamil Nadu
LinkedIn® Page
www.linkedin.com
85 employees on LinkedIn®
Read CloudBankin Reviews

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Upstart
(18)4.0 out of 5
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Upstart is a platform that leverage artificial intelligence and machine learning to price credit and automate the borrowing process.

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 94% Small-Business
    • 6% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Upstart features and usability ratings that predict user satisfaction
    8.4
    Ease of Use
    Average: 8.8
    8.6
    Quality of Support
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Upstart
    Year Founded
    2012
    HQ Location
    San Mateo, CA
    Twitter
    @Upstart
    18,690 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,543 employees on LinkedIn®
    Ownership
    NASDAQ: UPST
Product Description
How are these determined?Information
This description is provided by the seller.

Upstart is a platform that leverage artificial intelligence and machine learning to price credit and automate the borrowing process.

Users
No information available
Industries
No information available
Market Segment
  • 94% Small-Business
  • 6% Mid-Market
Upstart features and usability ratings that predict user satisfaction
8.4
Ease of Use
Average: 8.8
8.6
Quality of Support
Average: 8.8
Seller Details
Seller
Upstart
Year Founded
2012
HQ Location
San Mateo, CA
Twitter
@Upstart
18,690 Twitter followers
LinkedIn® Page
www.linkedin.com
1,543 employees on LinkedIn®
Ownership
NASDAQ: UPST
Read Upstart Reviews
The Mortgage Office Loan Servicing
(27)4.6 out of 5
Optimized for quick response
3rd Easiest To Use in Loan Servicing software
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    The Mortgage Office is the most innovative, accurate, and user-friendly loan management platform, powering the lending operations of lenders worldwide. With over 45 years of expertise, The Mortgage Of

    Users
    No information available
    Industries
    • Real Estate
    • Financial Services
    Market Segment
    • 89% Small-Business
    • 7% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • The Mortgage Office Loan Servicing Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    13
    Customer Support
    10
    Quick Response
    6
    User-Friendly
    5
    Many Features
    4
    Cons
    Poor Performance
    3
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • The Mortgage Office Loan Servicing features and usability ratings that predict user satisfaction
    8.8
    Ease of Use
    Average: 8.8
    9.2
    Quality of Support
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    The Mortgage Office
    Company Website
    Year Founded
    1978
    HQ Location
    Huntington Beach, CA
    Twitter
    @TMOsoftware
    3,009 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    79 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

The Mortgage Office is the most innovative, accurate, and user-friendly loan management platform, powering the lending operations of lenders worldwide. With over 45 years of expertise, The Mortgage Of

Users
No information available
Industries
  • Real Estate
  • Financial Services
Market Segment
  • 89% Small-Business
  • 7% Mid-Market
The Mortgage Office Loan Servicing Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
13
Customer Support
10
Quick Response
6
User-Friendly
5
Many Features
4
Cons
Poor Performance
3
The Mortgage Office Loan Servicing features and usability ratings that predict user satisfaction
8.8
Ease of Use
Average: 8.8
9.2
Quality of Support
Average: 8.8
Seller Details
Seller
The Mortgage Office
Company Website
Year Founded
1978
HQ Location
Huntington Beach, CA
Twitter
@TMOsoftware
3,009 Twitter followers
LinkedIn® Page
www.linkedin.com
79 employees on LinkedIn®
Get a quote
Sageworks Lending
(57)4.6 out of 5
4th Easiest To Use in Loan Servicing software
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Reduce loan origination costs and lending inefficiencies with Sageworks Lending and Credit software. Borrowers are looking for a quick turnaround on their loan applications and loan officers want l

    Users
    No information available
    Industries
    • Banking
    • Financial Services
    Market Segment
    • 53% Mid-Market
    • 46% Small-Business
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Sageworks Lending is a loan origination system that enables various sections of underwriting and lending staff to get their jobs done in a centralized place.
    • Reviewers frequently mention the system's ease of use, its ability to track a loan from application to close, and the excellent customer service provided by knowledgeable representatives.
    • Users reported that some detailed aspects of data processing are not up to their expectations, the system can sometimes be sluggish, and it can be challenging to get buy-in from all users.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Sageworks Lending Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    4
    Ease of Use
    3
    Customization
    2
    Easy Access
    2
    Loan Management
    2
    Cons
    Loan Issues
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Sageworks Lending features and usability ratings that predict user satisfaction
    8.6
    Ease of Use
    Average: 8.8
    9.2
    Quality of Support
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Abrigo
    Year Founded
    2000
    HQ Location
    Austin, TX
    Twitter
    @weareabrigo
    2,651 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    766 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Reduce loan origination costs and lending inefficiencies with Sageworks Lending and Credit software. Borrowers are looking for a quick turnaround on their loan applications and loan officers want l

Users
No information available
Industries
  • Banking
  • Financial Services
Market Segment
  • 53% Mid-Market
  • 46% Small-Business
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Sageworks Lending is a loan origination system that enables various sections of underwriting and lending staff to get their jobs done in a centralized place.
  • Reviewers frequently mention the system's ease of use, its ability to track a loan from application to close, and the excellent customer service provided by knowledgeable representatives.
  • Users reported that some detailed aspects of data processing are not up to their expectations, the system can sometimes be sluggish, and it can be challenging to get buy-in from all users.
Sageworks Lending Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
4
Ease of Use
3
Customization
2
Easy Access
2
Loan Management
2
Cons
Loan Issues
1
Sageworks Lending features and usability ratings that predict user satisfaction
8.6
Ease of Use
Average: 8.8
9.2
Quality of Support
Average: 8.8
Seller Details
Seller
Abrigo
Year Founded
2000
HQ Location
Austin, TX
Twitter
@weareabrigo
2,651 Twitter followers
LinkedIn® Page
www.linkedin.com
766 employees on LinkedIn®
Read Sageworks Lending Reviews
Lendr
(13)5.0 out of 5
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    ​Lendr is an all-in-one loan origination and servicing platform tailored for hard money and private money lenders. Designed to streamline and scale lending operations, Lendr offers a suite of robust f

    Users
    No information available
    Industries
    • Real Estate
    Market Segment
    • 100% Small-Business
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Lendr is a lending platform that allows users to manage their lending business, including onboarding borrowers, collecting documents, originating loan documents, and collecting payments.
    • Users frequently mention the ease of use, the comprehensive features, the ability to tailor the software to individual needs, and the exceptional customer service, particularly praising the responsiveness and helpfulness of Bryce and his team.
    • Users reported that as a newer product, Lendr lacks some features and functionalities, and some users found the software expensive, while others expressed a desire for more advertising and the ability to onboard third-party service providers for view-only access.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Lendr Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    6
    Customer Support
    5
    Loan Management
    4
    Quick Response
    4
    Best Solution
    3
    Cons
    High Cost
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Lendr features and usability ratings that predict user satisfaction
    9.7
    Ease of Use
    Average: 8.8
    10.0
    Quality of Support
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Lendr
    HQ Location
    N/A
Product Description
How are these determined?Information
This description is provided by the seller.

​Lendr is an all-in-one loan origination and servicing platform tailored for hard money and private money lenders. Designed to streamline and scale lending operations, Lendr offers a suite of robust f

Users
No information available
Industries
  • Real Estate
Market Segment
  • 100% Small-Business
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Lendr is a lending platform that allows users to manage their lending business, including onboarding borrowers, collecting documents, originating loan documents, and collecting payments.
  • Users frequently mention the ease of use, the comprehensive features, the ability to tailor the software to individual needs, and the exceptional customer service, particularly praising the responsiveness and helpfulness of Bryce and his team.
  • Users reported that as a newer product, Lendr lacks some features and functionalities, and some users found the software expensive, while others expressed a desire for more advertising and the ability to onboard third-party service providers for view-only access.
Lendr Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
6
Customer Support
5
Loan Management
4
Quick Response
4
Best Solution
3
Cons
High Cost
1
Lendr features and usability ratings that predict user satisfaction
9.7
Ease of Use
Average: 8.8
10.0
Quality of Support
Average: 8.8
Seller Details
Seller
Lendr
HQ Location
N/A
Read Lendr Reviews
Sofi
(14)4.9 out of 5
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    SoFi is a values-driven company on a mission to help our members get their money right. Creates modern financial products and services that help people borrow, save, spend, invest, and protect their m

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 86% Small-Business
    • 7% Enterprise
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Sofi features and usability ratings that predict user satisfaction
    10.0
    Ease of Use
    Average: 8.8
    9.4
    Quality of Support
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Social Finance
    Year Founded
    2011
    HQ Location
    Boston, MA
    Twitter
    @SoFi
    156,419 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    158 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

SoFi is a values-driven company on a mission to help our members get their money right. Creates modern financial products and services that help people borrow, save, spend, invest, and protect their m

Users
No information available
Industries
No information available
Market Segment
  • 86% Small-Business
  • 7% Enterprise
Sofi features and usability ratings that predict user satisfaction
10.0
Ease of Use
Average: 8.8
9.4
Quality of Support
Average: 8.8
Seller Details
Seller
Social Finance
Year Founded
2011
HQ Location
Boston, MA
Twitter
@SoFi
156,419 Twitter followers
LinkedIn® Page
www.linkedin.com
158 employees on LinkedIn®
Read Sofi Reviews
FIS Commercial Lending Suite
(11)3.4 out of 5
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    With FIS Commercial Lending Suite, you can choose from a complete solution for the entire commercial loan process with built-in workflow and analytics or specific modules based on your individual need

    Users
    No information available
    Industries
    • Financial Services
    Market Segment
    • 45% Mid-Market
    • 36% Enterprise
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • FIS Commercial Lending Suite features and usability ratings that predict user satisfaction
    6.0
    Ease of Use
    Average: 8.8
    6.7
    Quality of Support
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    FIS Global
    Year Founded
    1968
    HQ Location
    Jacksonville, FL
    Twitter
    @FISGlobal
    26,691 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    45,485 employees on LinkedIn®
    Ownership
    FIS
Product Description
How are these determined?Information
This description is provided by the seller.

With FIS Commercial Lending Suite, you can choose from a complete solution for the entire commercial loan process with built-in workflow and analytics or specific modules based on your individual need

Users
No information available
Industries
  • Financial Services
Market Segment
  • 45% Mid-Market
  • 36% Enterprise
FIS Commercial Lending Suite features and usability ratings that predict user satisfaction
6.0
Ease of Use
Average: 8.8
6.7
Quality of Support
Average: 8.8
Seller Details
Seller
FIS Global
Year Founded
1968
HQ Location
Jacksonville, FL
Twitter
@FISGlobal
26,691 Twitter followers
LinkedIn® Page
www.linkedin.com
45,485 employees on LinkedIn®
Ownership
FIS
Read FIS Commercial Lending Suite Reviews
TurnKey Lender
(18)4.7 out of 5
5th Easiest To Use in Loan Servicing software
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    TurnKey Lender is a global ULM (Unified Lending Management) leader. The company designs and develops intelligent award-winning software products that automate the entire lending process. The solution'

    Users
    No information available
    Industries
    • Financial Services
    Market Segment
    • 83% Small-Business
    • 11% Enterprise
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • TurnKey Lender features and usability ratings that predict user satisfaction
    9.2
    Ease of Use
    Average: 8.8
    9.2
    Quality of Support
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Turnkey Lender
    Year Founded
    2014
    HQ Location
    Austin, TX
    Twitter
    @TurnkeyLender
    1,390 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    127 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

TurnKey Lender is a global ULM (Unified Lending Management) leader. The company designs and develops intelligent award-winning software products that automate the entire lending process. The solution'

Users
No information available
Industries
  • Financial Services
Market Segment
  • 83% Small-Business
  • 11% Enterprise
TurnKey Lender features and usability ratings that predict user satisfaction
9.2
Ease of Use
Average: 8.8
9.2
Quality of Support
Average: 8.8
Seller Details
Seller
Turnkey Lender
Year Founded
2014
HQ Location
Austin, TX
Twitter
@TurnkeyLender
1,390 Twitter followers
LinkedIn® Page
www.linkedin.com
127 employees on LinkedIn®
Read TurnKey Lender Reviews
Finflux
(106)4.6 out of 5
6th Easiest To Use in Loan Servicing software
Save to My Lists
Entry Level Price:Pay As You Go
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Finflux is SaaS based lending platform that offers all-in-one solutions for needs of loan origination, loan management, financial accounting, marketplace integration, app based lending, alternative da

    Users
    No information available
    Industries
    • Financial Services
    • Banking
    Market Segment
    • 50% Mid-Market
    • 37% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Finflux Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Best Solution
    9
    Loan Management
    9
    Customization
    4
    Ease of Use
    3
    Efficient Process
    3
    Cons
    Poor Performance
    2
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Finflux features and usability ratings that predict user satisfaction
    8.8
    Ease of Use
    Average: 8.8
    8.6
    Quality of Support
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    M2P Solutions Limited
    Year Founded
    2014
    HQ Location
    Chennai, IN
    Twitter
    @m2pfintech
    1,410 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,184 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Finflux is SaaS based lending platform that offers all-in-one solutions for needs of loan origination, loan management, financial accounting, marketplace integration, app based lending, alternative da

Users
No information available
Industries
  • Financial Services
  • Banking
Market Segment
  • 50% Mid-Market
  • 37% Enterprise
Finflux Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Best Solution
9
Loan Management
9
Customization
4
Ease of Use
3
Efficient Process
3
Cons
Poor Performance
2
Finflux features and usability ratings that predict user satisfaction
8.8
Ease of Use
Average: 8.8
8.6
Quality of Support
Average: 8.8
Seller Details
Seller
M2P Solutions Limited
Year Founded
2014
HQ Location
Chennai, IN
Twitter
@m2pfintech
1,410 Twitter followers
LinkedIn® Page
www.linkedin.com
1,184 employees on LinkedIn®
Read Finflux Reviews
LoanPro
(19)4.2 out of 5
7th Easiest To Use in Loan Servicing software
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    LoanPro is the only scalable API-first, modern lending and credit platform, which enables lenders to innovate quicker, bringing lending programs to market that drive profitable loan growth while optim

    Users
    No information available
    Industries
    • Financial Services
    Market Segment
    • 63% Small-Business
    • 37% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • LoanPro features and usability ratings that predict user satisfaction
    8.0
    Ease of Use
    Average: 8.8
    8.6
    Quality of Support
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Simnang
    Year Founded
    2014
    HQ Location
    Farmington
    Twitter
    @loanpro365
    15 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    214 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

LoanPro is the only scalable API-first, modern lending and credit platform, which enables lenders to innovate quicker, bringing lending programs to market that drive profitable loan growth while optim

Users
No information available
Industries
  • Financial Services
Market Segment
  • 63% Small-Business
  • 37% Mid-Market
LoanPro features and usability ratings that predict user satisfaction
8.0
Ease of Use
Average: 8.8
8.6
Quality of Support
Average: 8.8
Seller Details
Seller
Simnang
Year Founded
2014
HQ Location
Farmington
Twitter
@loanpro365
15 Twitter followers
LinkedIn® Page
www.linkedin.com
214 employees on LinkedIn®
Read LoanPro Reviews
inGain SaaS Loan Management System
(13)5.0 out of 5
Save to My Lists
Entry Level Price:Starting at €500.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    inGain (formerly known as FIS.solutions) is a no-code SaaS loan management system that empowers lenders, fintechs and businesses in non-finance industries to launch and scale lending and financial pro

    Users
    No information available
    Industries
    • Financial Services
    Market Segment
    • 77% Mid-Market
    • 23% Small-Business
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • inGain SaaS Loan Management System features and usability ratings that predict user satisfaction
    10.0
    Ease of Use
    Average: 8.8
    10.0
    Quality of Support
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    inGain Technologies
    Year Founded
    2011
    HQ Location
    Riga, LV
    LinkedIn® Page
    www.linkedin.com
    31 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

inGain (formerly known as FIS.solutions) is a no-code SaaS loan management system that empowers lenders, fintechs and businesses in non-finance industries to launch and scale lending and financial pro

Users
No information available
Industries
  • Financial Services
Market Segment
  • 77% Mid-Market
  • 23% Small-Business
inGain SaaS Loan Management System features and usability ratings that predict user satisfaction
10.0
Ease of Use
Average: 8.8
10.0
Quality of Support
Average: 8.8
Seller Details
Seller
inGain Technologies
Year Founded
2011
HQ Location
Riga, LV
LinkedIn® Page
www.linkedin.com
31 employees on LinkedIn®
Read inGain SaaS Loan Management System Reviews
Calyx PointCentral
(13)3.7 out of 5
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Calyx PointCentral is a mortgage platform that offers potent administrative control in a single centralized database providing data integrity and reporting features to help manage your business practi

    Users
    No information available
    Industries
    • Financial Services
    Market Segment
    • 85% Small-Business
    • 15% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Calyx PointCentral features and usability ratings that predict user satisfaction
    8.6
    Ease of Use
    Average: 8.8
    7.2
    Quality of Support
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Path Software
    Year Founded
    2007
    HQ Location
    San Jose, CA
    Twitter
    @CalyxSoftware
    2,895 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    6 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Calyx PointCentral is a mortgage platform that offers potent administrative control in a single centralized database providing data integrity and reporting features to help manage your business practi

Users
No information available
Industries
  • Financial Services
Market Segment
  • 85% Small-Business
  • 15% Mid-Market
Calyx PointCentral features and usability ratings that predict user satisfaction
8.6
Ease of Use
Average: 8.8
7.2
Quality of Support
Average: 8.8
Seller Details
Seller
Path Software
Year Founded
2007
HQ Location
San Jose, CA
Twitter
@CalyxSoftware
2,895 Twitter followers
LinkedIn® Page
www.linkedin.com
6 employees on LinkedIn®
Read Calyx PointCentral Reviews
BankPoint
(15)4.9 out of 5
Optimized for quick response
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    BankPoint is an intuitive cloud-based system designed to dramatically improve and simplify the way commercial banks and non-bank lenders operate. BankPoint seamlessly integrates with back-end systems,

    Users
    No information available
    Industries
    • Banking
    Market Segment
    • 40% Enterprise
    • 33% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • BankPoint Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    4
    Simple Navigation
    3
    Customer Support
    2
    Customization
    2
    Time Efficient
    2
    Cons
    Poor Performance
    3
    High Cost
    1
    Loan Issues
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • BankPoint features and usability ratings that predict user satisfaction
    9.7
    Ease of Use
    Average: 8.8
    9.7
    Quality of Support
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    VSI Solutions, Inc.
    Company Website
    Year Founded
    1999
    HQ Location
    McKinney, Texas
    LinkedIn® Page
    www.linkedin.com
    13 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

BankPoint is an intuitive cloud-based system designed to dramatically improve and simplify the way commercial banks and non-bank lenders operate. BankPoint seamlessly integrates with back-end systems,

Users
No information available
Industries
  • Banking
Market Segment
  • 40% Enterprise
  • 33% Mid-Market
BankPoint Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
4
Simple Navigation
3
Customer Support
2
Customization
2
Time Efficient
2
Cons
Poor Performance
3
High Cost
1
Loan Issues
1
BankPoint features and usability ratings that predict user satisfaction
9.7
Ease of Use
Average: 8.8
9.7
Quality of Support
Average: 8.8
Seller Details
Seller
VSI Solutions, Inc.
Company Website
Year Founded
1999
HQ Location
McKinney, Texas
LinkedIn® Page
www.linkedin.com
13 employees on LinkedIn®
Get a quote
Blend Mortgage Suite
(7)4.1 out of 5
Save to My Lists
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Financial providers — from large banks, fintechs, and credit unions to community and independent mortgage banks — use our platform to transform consumer banking experiences and streamline workflows fo

    Users
    No information available
    Industries
    • Financial Services
    Market Segment
    • 86% Enterprise
    • 14% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Blend Mortgage Suite features and usability ratings that predict user satisfaction
    7.5
    Ease of Use
    Average: 8.8
    5.0
    Quality of Support
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Blend AI
    Year Founded
    2012
    HQ Location
    San Francisco, US
    Twitter
    @blendlabsinc
    3,065 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    864 employees on LinkedIn®
    Ownership
    NYSE: BLND
Product Description
How are these determined?Information
This description is provided by the seller.

Financial providers — from large banks, fintechs, and credit unions to community and independent mortgage banks — use our platform to transform consumer banking experiences and streamline workflows fo

Users
No information available
Industries
  • Financial Services
Market Segment
  • 86% Enterprise
  • 14% Mid-Market
Blend Mortgage Suite features and usability ratings that predict user satisfaction
7.5
Ease of Use
Average: 8.8
5.0
Quality of Support
Average: 8.8
Seller Details
Seller
Blend AI
Year Founded
2012
HQ Location
San Francisco, US
Twitter
@blendlabsinc
3,065 Twitter followers
LinkedIn® Page
www.linkedin.com
864 employees on LinkedIn®
Ownership
NYSE: BLND
Read Blend Mortgage Suite Reviews
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Loan Servicing Topics

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Learn More About Loan Servicing Software

What is Loan Servicing Software?

Loan servicing software is vital to lenders’ operations. This software is typically used in conjunction with loan origination software, but also offered as a stand-alone piece of software. Loan servicing software handles all loan activity after funds are distributed to the borrower. Loan servicing software automates loan servicing activities, including notifying borrowers of payments due, collecting payments, and dealing with any customer information updates.

Key Benefits of Loan Servicing Software

  • Improve customer satisfaction and experience
  • Enhance lenders’ efficiency by leveraging AI and automation
  • Improve profitability
  • Reduce servicing costs

Why Use Loan Servicing Software?

For lenders in the digital age, a loan servicing system is not just nice to have, it’s a necessity. Loan servicing systems, when coupled with a good loan origination tool, provide lenders a comprehensive system to manage the entire lending process from end to end. Lenders use loan servicing systems to be more efficient, profitable, and deal with customers more effectively. High customer satisfaction will always be vital to customer retention and acquisition, particularly in the digital age. Of course, all the tech in the world won’t make up for poor rates, but in a field of similar rates, a well curated digital experience can be the difference between competitors. Loan servicing software helps automate large portions of the loan management process. This includes everything from handling payments, sending messages to borrowers, dealing with multiple currencies and payment types, and creating workflows to improve the process.

Efficiency — Loan servicing software allows lenders to automate many administrative tasks that loan management requires. These tasks include payment reminders, administering penalties and fees, and accurately recording relevant information. Eliminating the need for human agents makes business more efficient and reduces many of the costs associated with running a lending business.

Consolidation — Comprehensive loan management software consolidates loan related information into a single system. Retaining a single record where all loan related activity is deposited, including client information, is a boon for businesses. This software helps ensure the correct transfer of information, and eliminates discrepancies between systems, as long as the information is recorded correctly.

Tracking — Loan servicing software allows users to track payments, collateral, statements, and more. Depending on the depth of functionality in the specific product, loan servicing solutions sometimes offer customized workflows for payment application options, multicurrency reconciliation, amortized fee schedules, and more.

Who Uses Loan Servicing Software?

Any organization that lends money can use a loan servicing system, but there are a few major types of lenders that use these solutions. The primary users of loan servicing systems are direct lenders, typically banks and credit unions, that loan money directly to the borrower. They are responsible for the distribution and collection of the loans, and must maintain meticulous records of all the active loans they have.

Loan Servicing Software Features

Loan servicing software may include, but is not limited to, the following features:

Payment management — Loan servicing solutions all include payment management capabilities. Payment management capabilities allow lenders to collect on the loans they’ve extended.

Analytics — Many of these solutions provide lenders with built-in analytics tools. These tools give lenders insight into repayment rates, client-lender interactions, and more. Many solutions contain customizable analytics features as well.

Messaging — Loan servicing solutions contain messaging functionality so lenders can communicate with borrowers via SMS, email, and other channels. This feature helps lenders ensure they are contacting the correct borrower. This is important to maintain the privacy of sensitive borrower information.

Client management — This feature gives users the ability to manage client relationships within the tool. This includes client information and credit bureau information to help lenders determine a borrower’s credit-worthiness, and more.

Client portal — Many tools offer a built-in portal for clients to upload important documents for application review, change information, and make payments.

Reporting — Most solutions have built-in reporting functionality. This helps lenders gain insight into their business’s efficiency and effectiveness.

Automation — Like many other types of software, loan servicing software helps automate a variety of tasks. This tool helps flag potential upsells, track interactions between borrower and lender, and send push reminders to borrowers.

Workflow management — Every business has a slightly different workflow that works best for them. This software allows users to build workflows within the tool.