The Top 8 Hotel Reservations Software

Check out this list of the top Hotel Reservations Software products based on user satisfaction. A product's satisfaction score is calculated by a proprietary algorithm that factors in real-user satisfaction ratings from review data. Software buyers can compare products according to their satisfaction scores to streamline the buying process and quickly identify the best products based on the experiences of their peers.

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G2 Satisfaction Score

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Cloudbeds

Overall Satisfaction Score

Top Industries of Reviewers:

Hospitality

89%

Leisure, Travel & Tourism

11%

Ratings from Reviews (out of 10):

Ease of Use

Average: 8.4

8.7

Meets Requirements

Average: 8.6

8.8

Ease of Doing Business With

Average: 5.6

8.8

Ease of Setup

Average: 6.5

8.2

Quality of Support

Average: 8.2

8.5

Ease of Admin

Average: 6.8

8.2

Cvent Supplier & Venue Solutions

Overall Satisfaction Score

Top Industries of Reviewers:

Hospitality

59%

Non-Profit Organization Management

19%

Events Services

15%

E-Learning

Ratings from Reviews (out of 10):

Ease of Use

Average: 8.4

9.0

Meets Requirements

Average: 8.6

9.5

Ease of Doing Business With

Average: 5.6

9.9

Ease of Setup

Average: 6.5

8.3

Quality of Support

Average: 8.2

9.9

Ease of Admin

Average: 6.8

9.9

Bookinglayer

Overall Satisfaction Score

Top Industries of Reviewers:

Leisure, Travel & Tourism

54%

Hospitality

31%

Health, Wellness and Fitness

Non-Profit Organization Management

Ratings from Reviews (out of 10):

Ease of Use

Average: 8.4

9.1

Meets Requirements

Average: 8.6

9.3

Ease of Doing Business With

Average: 5.6

9.5

Ease of Setup

Average: 6.5

9.2

Quality of Support

Average: 8.2

9.3

Ease of Admin

Average: 6.8

9.7

Helium

Overall Satisfaction Score

Top Industries of Reviewers:

Business Supplies and Equipment

43%

Information Technology and Services

29%

Marketing and Advertising

14%

Outsourcing/Offshoring

14%

Ratings from Reviews (out of 10):

Ease of Use

Average: 8.4

9.1

Meets Requirements

Average: 8.6

9.3

Ease of Doing Business With

Average: 5.6

0.0

Ease of Setup

Average: 6.5

0.0

Quality of Support

Average: 8.2

9.1

Ease of Admin

Average: 6.8

0.0

Engine

Overall Satisfaction Score

Top Industries of Reviewers:

Construction

67%

Computer Software

11%

Consumer Services

11%

Automotive

11%

Ratings from Reviews (out of 10):

Ease of Use

Average: 8.4

7.9

Meets Requirements

Average: 8.6

6.8

Ease of Doing Business With

Average: 5.6

8.7

Ease of Setup

Average: 6.5

10.0

Quality of Support

Average: 8.2

5.4

Ease of Admin

Average: 6.8

9.9

SynXis Enterprise Platform

Overall Satisfaction Score

Top Industries of Reviewers:

Hospitality

83%

Airlines/Aviation

Graphic Design

Hospital & Health Care

Ratings from Reviews (out of 10):

Ease of Use

Average: 8.4

8.0

Meets Requirements

Average: 8.6

8.4

Ease of Doing Business With

Average: 5.6

0.0

Ease of Setup

Average: 6.5

8.0

Quality of Support

Average: 8.2

8.1

Ease of Admin

Average: 6.8

8.9

iHotelier

Overall Satisfaction Score

Top Industries of Reviewers:

Hospitality

83%

Internet

Leisure, Travel & Tourism

Ratings from Reviews (out of 10):

Ease of Use

Average: 8.4

7.7

Meets Requirements

Average: 8.6

7.3

Ease of Doing Business With

Average: 5.6

8.3

Ease of Setup

Average: 6.5

8.6

Quality of Support

Average: 8.2

7.6

Ease of Admin

Average: 6.8

8.0

Amadeus Central Reservations System

Overall Satisfaction Score

Top Industries of Reviewers:

Airlines/Aviation

45%

Hospitality

36%

Computer Games

Marketing and Advertising

Ratings from Reviews (out of 10):

Ease of Use

Average: 8.4

7.9

Meets Requirements

Average: 8.6

9.1

Ease of Doing Business With

Average: 5.6

0.0

Ease of Setup

Average: 6.5

0.0

Quality of Support

Average: 8.2

7.4

Ease of Admin

Average: 6.8

0.0