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Best Enterprise HIPAA Compliant Messaging Software

Dominick Duda
DD
Researched and written by Dominick Duda

Products classified in the overall HIPAA Compliant Messaging category are similar in many regards and help companies of all sizes solve their business problems. However, enterprise business features, pricing, setup, and installation differ from businesses of other sizes, which is why we match buyers to the right Enterprise Business HIPAA Compliant Messaging to fit their needs. Compare product ratings based on reviews from enterprise users or connect with one of G2's buying advisors to find the right solutions within the Enterprise Business HIPAA Compliant Messaging category.

In addition to qualifying for inclusion in the HIPAA Compliant Messaging Software category, to qualify for inclusion in the Enterprise Business HIPAA Compliant Messaging Software category, a product must have at least 10 reviews left by a reviewer from an enterprise business.

G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

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6 Listings in Enterprise HIPAA Compliant Messaging Software Available

(194)4.5 out of 5
Optimized for quick response
6th Easiest To Use in HIPAA Compliant Messaging software
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Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    TigerConnect is the secure, unified communication and workflow platform helping healthcare organizations deliver faster, higher quality care. 7,000+ acute, post-acute, and ambulatory care facilit

    Users
    No information available
    Industries
    • Hospital & Health Care
    • Medical Practice
    Market Segment
    • 37% Mid-Market
    • 34% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • TigerConnect Clinical Collaboration Platform Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    9
    Communication
    4
    Communication Efficiency
    4
    Security
    4
    Accessibility
    3
    Cons
    Messaging Issues
    3
    Not User-Friendly
    3
    Call Issues
    1
    Intrusive Notifications
    1
    Limited Messaging Features
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • TigerConnect Clinical Collaboration Platform features and usability ratings that predict user satisfaction
    9.2
    Has the product been a good partner in doing business?
    Average: 9.1
    9.3
    Workflow Enhancement - HIPAA Compliant Messaging
    Average: 9.0
    9.5
    Compliant Texting - HIPAA Compliant Messaging
    Average: 9.2
    9.5
    Clinical Communication - HIPAA Compliance
    Average: 9.2
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2010
    HQ Location
    Santa Monica, CA
    Twitter
    @TigerConnect
    4,026 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    288 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

TigerConnect is the secure, unified communication and workflow platform helping healthcare organizations deliver faster, higher quality care. 7,000+ acute, post-acute, and ambulatory care facilit

Users
No information available
Industries
  • Hospital & Health Care
  • Medical Practice
Market Segment
  • 37% Mid-Market
  • 34% Enterprise
TigerConnect Clinical Collaboration Platform Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
9
Communication
4
Communication Efficiency
4
Security
4
Accessibility
3
Cons
Messaging Issues
3
Not User-Friendly
3
Call Issues
1
Intrusive Notifications
1
Limited Messaging Features
1
TigerConnect Clinical Collaboration Platform features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 9.1
9.3
Workflow Enhancement - HIPAA Compliant Messaging
Average: 9.0
9.5
Compliant Texting - HIPAA Compliant Messaging
Average: 9.2
9.5
Clinical Communication - HIPAA Compliance
Average: 9.2
Seller Details
Company Website
Year Founded
2010
HQ Location
Santa Monica, CA
Twitter
@TigerConnect
4,026 Twitter followers
LinkedIn® Page
www.linkedin.com
288 employees on LinkedIn®
(146)4.5 out of 5
Optimized for quick response
15th Easiest To Use in HIPAA Compliant Messaging software
Save to My Lists
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Empowering Clinicians with Seamless Communication Founded by clinicians for clinicians, symplr Clinical Communications (formerly Halo Health) is the leading medical messaging app designed to optimi

    Users
    • Physician
    Industries
    • Hospital & Health Care
    • Medical Practice
    Market Segment
    • 49% Enterprise
    • 37% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • symplr Clinical Communications Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Communication
    2
    Efficiency
    2
    Customer Support
    1
    Ease of Use
    1
    Secure Communication
    1
    Cons
    Inconvenience
    1
    Missing Features
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • symplr Clinical Communications features and usability ratings that predict user satisfaction
    9.6
    Has the product been a good partner in doing business?
    Average: 9.1
    9.3
    Workflow Enhancement - HIPAA Compliant Messaging
    Average: 9.0
    9.5
    Compliant Texting - HIPAA Compliant Messaging
    Average: 9.2
    9.6
    Clinical Communication - HIPAA Compliance
    Average: 9.2
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    symplr
    Company Website
    Year Founded
    2006
    HQ Location
    Houston, Texas
    Twitter
    @symplr
    765 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,726 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Empowering Clinicians with Seamless Communication Founded by clinicians for clinicians, symplr Clinical Communications (formerly Halo Health) is the leading medical messaging app designed to optimi

Users
  • Physician
Industries
  • Hospital & Health Care
  • Medical Practice
Market Segment
  • 49% Enterprise
  • 37% Mid-Market
symplr Clinical Communications Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Communication
2
Efficiency
2
Customer Support
1
Ease of Use
1
Secure Communication
1
Cons
Inconvenience
1
Missing Features
1
symplr Clinical Communications features and usability ratings that predict user satisfaction
9.6
Has the product been a good partner in doing business?
Average: 9.1
9.3
Workflow Enhancement - HIPAA Compliant Messaging
Average: 9.0
9.5
Compliant Texting - HIPAA Compliant Messaging
Average: 9.2
9.6
Clinical Communication - HIPAA Compliance
Average: 9.2
Seller Details
Seller
symplr
Company Website
Year Founded
2006
HQ Location
Houston, Texas
Twitter
@symplr
765 Twitter followers
LinkedIn® Page
www.linkedin.com
1,726 employees on LinkedIn®

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(327)4.4 out of 5
Optimized for quick response
13th Easiest To Use in HIPAA Compliant Messaging software
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Entry Level Price:Starting at $119.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Secure data directly from your inbox with Virtru. Users can easily encrypt emails and attachments with just one click, protecting sensitive data such as personally identifiable information (PII), inte

    Users
    • IT Manager
    Industries
    • Hospital & Health Care
    • Health, Wellness and Fitness
    Market Segment
    • 46% Mid-Market
    • 39% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Virtru Email Encryption Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    54
    Security
    45
    Encryption
    32
    Protection
    24
    Secure Communication
    24
    Cons
    Email Issues
    30
    Email Encryption Issues
    21
    Access Issues
    14
    Access Limitations
    13
    Encryption Issues
    11
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Virtru Email Encryption features and usability ratings that predict user satisfaction
    8.9
    Has the product been a good partner in doing business?
    Average: 9.1
    9.1
    Workflow Enhancement - HIPAA Compliant Messaging
    Average: 9.0
    9.8
    Compliant Texting - HIPAA Compliant Messaging
    Average: 9.2
    9.7
    Clinical Communication - HIPAA Compliance
    Average: 9.2
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Virtru
    Company Website
    Year Founded
    2012
    HQ Location
    Washington, DC
    Twitter
    @virtruprivacy
    1,803 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    183 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Secure data directly from your inbox with Virtru. Users can easily encrypt emails and attachments with just one click, protecting sensitive data such as personally identifiable information (PII), inte

Users
  • IT Manager
Industries
  • Hospital & Health Care
  • Health, Wellness and Fitness
Market Segment
  • 46% Mid-Market
  • 39% Small-Business
Virtru Email Encryption Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
54
Security
45
Encryption
32
Protection
24
Secure Communication
24
Cons
Email Issues
30
Email Encryption Issues
21
Access Issues
14
Access Limitations
13
Encryption Issues
11
Virtru Email Encryption features and usability ratings that predict user satisfaction
8.9
Has the product been a good partner in doing business?
Average: 9.1
9.1
Workflow Enhancement - HIPAA Compliant Messaging
Average: 9.0
9.8
Compliant Texting - HIPAA Compliant Messaging
Average: 9.2
9.7
Clinical Communication - HIPAA Compliance
Average: 9.2
Seller Details
Seller
Virtru
Company Website
Year Founded
2012
HQ Location
Washington, DC
Twitter
@virtruprivacy
1,803 Twitter followers
LinkedIn® Page
www.linkedin.com
183 employees on LinkedIn®
(70)4.9 out of 5
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Artera is a SaaS digital health leader redefining patient communications. Artera is trusted by 800+ healthcare systems and federal agencies to facilitate approximately 2 billion communications annuall

    Users
    No information available
    Industries
    • Medical Practice
    • Hospital & Health Care
    Market Segment
    • 64% Mid-Market
    • 23% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Artera Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Communication
    1
    Communication Efficiency
    1
    Customer Communication
    1
    Patient Communication
    1
    Texting Feature
    1
    Cons
    Messaging Issues
    1
    Scheduling Issues
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Artera features and usability ratings that predict user satisfaction
    9.9
    Has the product been a good partner in doing business?
    Average: 9.1
    9.8
    Workflow Enhancement - HIPAA Compliant Messaging
    Average: 9.0
    9.8
    Compliant Texting - HIPAA Compliant Messaging
    Average: 9.2
    9.8
    Clinical Communication - HIPAA Compliance
    Average: 9.2
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Artera
    Year Founded
    2015
    HQ Location
    Santa Barbara, US
    Twitter
    @Artera_io
    812 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    341 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Artera is a SaaS digital health leader redefining patient communications. Artera is trusted by 800+ healthcare systems and federal agencies to facilitate approximately 2 billion communications annuall

Users
No information available
Industries
  • Medical Practice
  • Hospital & Health Care
Market Segment
  • 64% Mid-Market
  • 23% Enterprise
Artera Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Communication
1
Communication Efficiency
1
Customer Communication
1
Patient Communication
1
Texting Feature
1
Cons
Messaging Issues
1
Scheduling Issues
1
Artera features and usability ratings that predict user satisfaction
9.9
Has the product been a good partner in doing business?
Average: 9.1
9.8
Workflow Enhancement - HIPAA Compliant Messaging
Average: 9.0
9.8
Compliant Texting - HIPAA Compliant Messaging
Average: 9.2
9.8
Clinical Communication - HIPAA Compliance
Average: 9.2
Seller Details
Seller
Artera
Year Founded
2015
HQ Location
Santa Barbara, US
Twitter
@Artera_io
812 Twitter followers
LinkedIn® Page
www.linkedin.com
341 employees on LinkedIn®
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Rocket.Chat - Secure collaboration for highly-regulated organizations Built for organizations that need more control over their communications, it enables collaboration between colleagues, partners,

    Users
    • Software Engineer
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 51% Mid-Market
    • 36% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Rocket.Chat Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    12
    Features
    9
    Communication
    7
    Easy Communication
    7
    Chat Communication
    6
    Cons
    Technical Issues
    6
    Messaging Issues
    5
    Chat Functionality Issues
    4
    Limited Features
    4
    App Instability
    3
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Rocket.Chat features and usability ratings that predict user satisfaction
    8.2
    Has the product been a good partner in doing business?
    Average: 9.1
    9.3
    Workflow Enhancement - HIPAA Compliant Messaging
    Average: 9.0
    9.8
    Compliant Texting - HIPAA Compliant Messaging
    Average: 9.2
    8.1
    Clinical Communication - HIPAA Compliance
    Average: 9.2
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2015
    HQ Location
    Wilmington, Delaware
    Twitter
    @RocketChat
    24,716 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    176 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Rocket.Chat - Secure collaboration for highly-regulated organizations Built for organizations that need more control over their communications, it enables collaboration between colleagues, partners,

Users
  • Software Engineer
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 51% Mid-Market
  • 36% Small-Business
Rocket.Chat Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
12
Features
9
Communication
7
Easy Communication
7
Chat Communication
6
Cons
Technical Issues
6
Messaging Issues
5
Chat Functionality Issues
4
Limited Features
4
App Instability
3
Rocket.Chat features and usability ratings that predict user satisfaction
8.2
Has the product been a good partner in doing business?
Average: 9.1
9.3
Workflow Enhancement - HIPAA Compliant Messaging
Average: 9.0
9.8
Compliant Texting - HIPAA Compliant Messaging
Average: 9.2
8.1
Clinical Communication - HIPAA Compliance
Average: 9.2
Seller Details
Year Founded
2015
HQ Location
Wilmington, Delaware
Twitter
@RocketChat
24,716 Twitter followers
LinkedIn® Page
www.linkedin.com
176 employees on LinkedIn®
(271)4.4 out of 5
Optimized for quick response
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    OnPage critical communication and incident alert management system enables rapid resolution of critical IT, healthcare, or IoT incidents through efficient HIPAA-secure communication. With OnPage, h

    Users
    • Owner
    • Physician
    Industries
    • Information Technology and Services
    • Hospital & Health Care
    Market Segment
    • 52% Small-Business
    • 30% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • OnPage Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    41
    Alert Management
    22
    Notifications
    21
    Intuitive
    12
    Communication Efficiency
    11
    Cons
    Notification Issues
    26
    Sound Issues
    13
    Missing Features
    10
    Delays
    5
    Limited Customization
    5
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • OnPage features and usability ratings that predict user satisfaction
    9.1
    Has the product been a good partner in doing business?
    Average: 9.1
    8.8
    Workflow Enhancement - HIPAA Compliant Messaging
    Average: 9.0
    8.8
    Compliant Texting - HIPAA Compliant Messaging
    Average: 9.2
    8.8
    Clinical Communication - HIPAA Compliance
    Average: 9.2
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    OnPage
    Company Website
    Year Founded
    1997
    HQ Location
    Waltham, MA
    Twitter
    @On_Page
    1,090 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    34 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

OnPage critical communication and incident alert management system enables rapid resolution of critical IT, healthcare, or IoT incidents through efficient HIPAA-secure communication. With OnPage, h

Users
  • Owner
  • Physician
Industries
  • Information Technology and Services
  • Hospital & Health Care
Market Segment
  • 52% Small-Business
  • 30% Mid-Market
OnPage Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
41
Alert Management
22
Notifications
21
Intuitive
12
Communication Efficiency
11
Cons
Notification Issues
26
Sound Issues
13
Missing Features
10
Delays
5
Limited Customization
5
OnPage features and usability ratings that predict user satisfaction
9.1
Has the product been a good partner in doing business?
Average: 9.1
8.8
Workflow Enhancement - HIPAA Compliant Messaging
Average: 9.0
8.8
Compliant Texting - HIPAA Compliant Messaging
Average: 9.2
8.8
Clinical Communication - HIPAA Compliance
Average: 9.2
Seller Details
Seller
OnPage
Company Website
Year Founded
1997
HQ Location
Waltham, MA
Twitter
@On_Page
1,090 Twitter followers
LinkedIn® Page
www.linkedin.com
34 employees on LinkedIn®