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Best Frontline Worker Communication Platforms Software for Small Business

Nana Serwah Nkrahene
NSN
Researched and written by Nana Serwah Nkrahene

Products classified in the overall Frontline Worker Communication Platforms category are similar in many regards and help companies of all sizes solve their business problems. However, small business features, pricing, setup, and installation differ from businesses of other sizes, which is why we match buyers to the right Small Business Frontline Worker Communication Platforms to fit their needs. Compare product ratings based on reviews from enterprise users or connect with one of G2's buying advisors to find the right solutions within the Small Business Frontline Worker Communication Platforms category.

In addition to qualifying for inclusion in the Frontline Worker Communication Platforms Software category, to qualify for inclusion in the Small Business Frontline Worker Communication Platforms Software category, a product must have at least 10 reviews left by a reviewer from a small business.

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G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

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9 Listings in Small Business Frontline Worker Communication Platforms Available

(3,496)4.6 out of 5
2nd Easiest To Use in Frontline Worker Communication Platforms software
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Connecteam is a mobile-first workforce management app featuring a robust set of tools designed to help organizations with deskless teams improve communication, retain staff, and drive operational effi

    Users
    • Owner
    • Manager
    Industries
    • Construction
    • Retail
    Market Segment
    • 82% Small-Business
    • 14% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Connecteam is a platform that assists in managing staff and assigning tasks, particularly for remote teams, by providing real-time instructions and tracking attendance.
    • Reviewers frequently mention the platform's unique features such as celebration and rewards, which aid in fostering team culture, and its ease of adding new employees, which saves time and increases convenience.
    • Users mentioned issues with the platform's interface, such as it being complex and overwhelming for new users, and limitations in customization and reporting capabilities.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Connecteam Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    2,088
    Features
    1,173
    Scheduling
    1,071
    User-Friendly
    865
    Team Collaboration
    862
    Cons
    Missing Features
    610
    Limited Features
    552
    Scheduling Issues
    406
    Improvement Needed
    352
    Not User-Friendly
    333
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2015
    HQ Location
    New York, NY
    Twitter
    @ConnecteamApp
    1,242 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    488 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Connecteam is a mobile-first workforce management app featuring a robust set of tools designed to help organizations with deskless teams improve communication, retain staff, and drive operational effi

Users
  • Owner
  • Manager
Industries
  • Construction
  • Retail
Market Segment
  • 82% Small-Business
  • 14% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Connecteam is a platform that assists in managing staff and assigning tasks, particularly for remote teams, by providing real-time instructions and tracking attendance.
  • Reviewers frequently mention the platform's unique features such as celebration and rewards, which aid in fostering team culture, and its ease of adding new employees, which saves time and increases convenience.
  • Users mentioned issues with the platform's interface, such as it being complex and overwhelming for new users, and limitations in customization and reporting capabilities.
Connecteam Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
2,088
Features
1,173
Scheduling
1,071
User-Friendly
865
Team Collaboration
862
Cons
Missing Features
610
Limited Features
552
Scheduling Issues
406
Improvement Needed
352
Not User-Friendly
333
Seller Details
Company Website
Year Founded
2015
HQ Location
New York, NY
Twitter
@ConnecteamApp
1,242 Twitter followers
LinkedIn® Page
www.linkedin.com
488 employees on LinkedIn®
(97)4.4 out of 5
10th Easiest To Use in Frontline Worker Communication Platforms software
Save to My Lists
Entry Level Price:$0
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Zello is the leading push-to-talk voice messaging app for teams and businesses worldwide, turning iOS, Android, and Windows devices into walkie-talkies that also record messages, track location, and s

    Users
    No information available
    Industries
    • Transportation/Trucking/Railroad
    • Public Safety
    Market Segment
    • 49% Small-Business
    • 39% Mid-Market
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Zello
    Year Founded
    2012
    HQ Location
    Austin, Texas
    Twitter
    @Zello
    29,953 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    179 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Zello is the leading push-to-talk voice messaging app for teams and businesses worldwide, turning iOS, Android, and Windows devices into walkie-talkies that also record messages, track location, and s

Users
No information available
Industries
  • Transportation/Trucking/Railroad
  • Public Safety
Market Segment
  • 49% Small-Business
  • 39% Mid-Market
Seller Details
Seller
Zello
Year Founded
2012
HQ Location
Austin, Texas
Twitter
@Zello
29,953 Twitter followers
LinkedIn® Page
www.linkedin.com
179 employees on LinkedIn®
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(2,606)4.8 out of 5
Optimized for quick response
1st Easiest To Use in Frontline Worker Communication Platforms software
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  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Workvivo by Zoom is a leading Employee Experience Platform (EXP) that unifies internal communications, employee engagement, intranet, and employee listening in one modern, mobile-first hub. Built for

    Users
    • SPS Associate
    • Software Engineer
    Industries
    • Consumer Services
    • Information Technology and Services
    Market Segment
    • 57% Enterprise
    • 29% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Workvivo is an internal communication platform that brings together news, culture, updates, and employee interaction in an intuitive manner.
    • Reviewers frequently mention the platform's ease of use, its social media-style feed that makes company updates engaging, and its ability to centralize internal communication.
    • Users mentioned issues such as the need for more streamlined navigation, lack of customization options, occasional slow loading times, and the mobile app's high battery consumption.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Workvivo Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    1,185
    Engagement
    813
    Employee Engagement
    675
    Communication
    603
    Connectivity
    517
    Cons
    Slow Loading
    312
    Not User-Friendly
    220
    Slow Application Performance
    193
    Slow Performance
    176
    Mobile App Problems
    158
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Zoom
    Company Website
    Year Founded
    2011
    HQ Location
    San Jose, CA
    Twitter
    @zoom
    1,046,035 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    12,688 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Workvivo by Zoom is a leading Employee Experience Platform (EXP) that unifies internal communications, employee engagement, intranet, and employee listening in one modern, mobile-first hub. Built for

Users
  • SPS Associate
  • Software Engineer
Industries
  • Consumer Services
  • Information Technology and Services
Market Segment
  • 57% Enterprise
  • 29% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Workvivo is an internal communication platform that brings together news, culture, updates, and employee interaction in an intuitive manner.
  • Reviewers frequently mention the platform's ease of use, its social media-style feed that makes company updates engaging, and its ability to centralize internal communication.
  • Users mentioned issues such as the need for more streamlined navigation, lack of customization options, occasional slow loading times, and the mobile app's high battery consumption.
Workvivo Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
1,185
Engagement
813
Employee Engagement
675
Communication
603
Connectivity
517
Cons
Slow Loading
312
Not User-Friendly
220
Slow Application Performance
193
Slow Performance
176
Mobile App Problems
158
Seller Details
Seller
Zoom
Company Website
Year Founded
2011
HQ Location
San Jose, CA
Twitter
@zoom
1,046,035 Twitter followers
LinkedIn® Page
www.linkedin.com
12,688 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    YOOBIC is the leading AI-powered retail operations platform helping global brands achieve operational excellence and measurable business impact. The mobile-first platform empowers store teams to execu

    Users
    • Store Manager
    • Store manager
    Industries
    • Retail
    • Apparel & Fashion
    Market Segment
    • 46% Enterprise
    • 34% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • YOOBIC is a tool used to streamline business operations, enhance communication, and provide employee training.
    • Users like the ease of use, the ability to digitize and standardize business operations, and the centralized communication system that ensures timely updates for all teams.
    • Reviewers mentioned issues with frequent logouts, difficulty in finding the login link from home computers, and the cumbersome search function.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • YOOBIC Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    58
    Communication
    21
    Communication Efficiency
    21
    Helpful
    21
    Navigation Ease
    21
    Cons
    Confusion
    14
    Learning Curve
    10
    Understanding Difficulty
    9
    Content Management
    7
    Organizational Challenges
    7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    YOOBIC
    Company Website
    Year Founded
    2014
    HQ Location
    New York, New York
    Twitter
    @YOOBIC
    787 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    205 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

YOOBIC is the leading AI-powered retail operations platform helping global brands achieve operational excellence and measurable business impact. The mobile-first platform empowers store teams to execu

Users
  • Store Manager
  • Store manager
Industries
  • Retail
  • Apparel & Fashion
Market Segment
  • 46% Enterprise
  • 34% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • YOOBIC is a tool used to streamline business operations, enhance communication, and provide employee training.
  • Users like the ease of use, the ability to digitize and standardize business operations, and the centralized communication system that ensures timely updates for all teams.
  • Reviewers mentioned issues with frequent logouts, difficulty in finding the login link from home computers, and the cumbersome search function.
YOOBIC Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
58
Communication
21
Communication Efficiency
21
Helpful
21
Navigation Ease
21
Cons
Confusion
14
Learning Curve
10
Understanding Difficulty
9
Content Management
7
Organizational Challenges
7
Seller Details
Seller
YOOBIC
Company Website
Year Founded
2014
HQ Location
New York, New York
Twitter
@YOOBIC
787 Twitter followers
LinkedIn® Page
www.linkedin.com
205 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Crew is the #1 digital workplace trusted by the world’s largest enterprises to streamline post-COVID-19 operations. Core to the platform is a highly engaging, secure mobile app that transforms how wor

    Users
    No information available
    Industries
    • Food & Beverages
    • Restaurants
    Market Segment
    • 67% Small-Business
    • 24% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Crew Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Accessibility
    1
    Communication
    1
    Communication Efficiency
    1
    Convenience
    1
    Customization
    1
    Cons
    Data Security
    1
    Difficult Setup
    1
    Display Issues
    1
    File Sharing Issues
    1
    Improvement Needed
    1
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Crew
    Year Founded
    2015
    HQ Location
    San Francisco, CA
    Twitter
    @crew_app
    1,668 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    134 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Crew is the #1 digital workplace trusted by the world’s largest enterprises to streamline post-COVID-19 operations. Core to the platform is a highly engaging, secure mobile app that transforms how wor

Users
No information available
Industries
  • Food & Beverages
  • Restaurants
Market Segment
  • 67% Small-Business
  • 24% Mid-Market
Crew Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Accessibility
1
Communication
1
Communication Efficiency
1
Convenience
1
Customization
1
Cons
Data Security
1
Difficult Setup
1
Display Issues
1
File Sharing Issues
1
Improvement Needed
1
Seller Details
Seller
Crew
Year Founded
2015
HQ Location
San Francisco, CA
Twitter
@crew_app
1,668 Twitter followers
LinkedIn® Page
www.linkedin.com
134 employees on LinkedIn®
(57)4.4 out of 5
12th Easiest To Use in Frontline Worker Communication Platforms software
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Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Chanty is an internal communication app designed to connect back-office and frontline staff, ensuring secure, on-the-go access for every employee on any device, anywhere. With Chanty, all your messag

    Users
    No information available
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 47% Small-Business
    • 30% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Chanty Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    11
    Team Collaboration
    9
    Communication
    7
    Features
    7
    Task Management
    7
    Cons
    Missing Features
    4
    Navigation Difficulty
    3
    File Sharing Issues
    1
    Inadequate Filtering
    1
    Integration Issues
    1
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Chanty
    Year Founded
    2017
    HQ Location
    New York , NY
    Twitter
    @Chanty
    1,328 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    17 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Chanty is an internal communication app designed to connect back-office and frontline staff, ensuring secure, on-the-go access for every employee on any device, anywhere. With Chanty, all your messag

Users
No information available
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 47% Small-Business
  • 30% Mid-Market
Chanty Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
11
Team Collaboration
9
Communication
7
Features
7
Task Management
7
Cons
Missing Features
4
Navigation Difficulty
3
File Sharing Issues
1
Inadequate Filtering
1
Integration Issues
1
Seller Details
Seller
Chanty
Year Founded
2017
HQ Location
New York , NY
Twitter
@Chanty
1,328 Twitter followers
LinkedIn® Page
www.linkedin.com
17 employees on LinkedIn®
(259)4.7 out of 5
9th Easiest To Use in Frontline Worker Communication Platforms software
Save to My Lists
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Seller Details
    Expand/Collapse Seller Details
(55)4.8 out of 5
15th Easiest To Use in Frontline Worker Communication Platforms software
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Bites platform enables organizations to create and share professional knowledge with their deskless and frontline employees. With Bites, business communication and training become easy, modern, and a

    Users
    No information available
    Industries
    • Marketing and Advertising
    Market Segment
    • 60% Small-Business
    • 25% Mid-Market
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Bites
    Year Founded
    2016
    HQ Location
    New York, US
    Twitter
    @MyBites3
    100 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    48 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Bites platform enables organizations to create and share professional knowledge with their deskless and frontline employees. With Bites, business communication and training become easy, modern, and a

Users
No information available
Industries
  • Marketing and Advertising
Market Segment
  • 60% Small-Business
  • 25% Mid-Market
Seller Details
Seller
Bites
Year Founded
2016
HQ Location
New York, US
Twitter
@MyBites3
100 Twitter followers
LinkedIn® Page
www.linkedin.com
48 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    MangoApps is a leading intranet platform and employee hub that brings together your people, knowledge, tools, and AI in one secure, unified digital workplace. Whether you’re managing desk-based teams,

    Users
    • Project Manager
    Industries
    • Hospital & Health Care
    • Information Technology and Services
    Market Segment
    • 57% Mid-Market
    • 22% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • MangoApps Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    4
    Intuitive
    4
    Features
    3
    Team Collaboration
    3
    Collaboration
    2
    Cons
    Complex Features
    1
    Complexity
    1
    Complex Usability
    1
    Confusion
    1
    Difficult Learning
    1
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    MangoApps
    Year Founded
    2008
    HQ Location
    Issaquah, WA
    Twitter
    @mangoappsinc
    1,298 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    172 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

MangoApps is a leading intranet platform and employee hub that brings together your people, knowledge, tools, and AI in one secure, unified digital workplace. Whether you’re managing desk-based teams,

Users
  • Project Manager
Industries
  • Hospital & Health Care
  • Information Technology and Services
Market Segment
  • 57% Mid-Market
  • 22% Enterprise
MangoApps Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
4
Intuitive
4
Features
3
Team Collaboration
3
Collaboration
2
Cons
Complex Features
1
Complexity
1
Complex Usability
1
Confusion
1
Difficult Learning
1
Seller Details
Seller
MangoApps
Year Founded
2008
HQ Location
Issaquah, WA
Twitter
@mangoappsinc
1,298 Twitter followers
LinkedIn® Page
www.linkedin.com
172 employees on LinkedIn®